If You Need Service Or Assistance - Whirlpool MS1060XY User Manual

General information
f your electric power line
Joltage is less than the normal
120 volts, cooking times may be
onger.
To test a dish for safe use, put it
into the oven with a cup of water
beside it. Cook on high Cook
Power for one minute. If the
dish gets hot and water stays
cool, do not use it.
If time is left on the timer when
you remove food from the oven,
turn the timer to "OFF" before
closing the door. This prevents
the oven from operating without
food in it.
If you need service or assistance, we suggest
you follow these steps:
1. Before calling for assistance.. .
Performance problems often result from little
things you can find and fix yourself without tools of
any kind.
If nothing operates:
l
Is the oven correctly plugged into a live circuit
with the proper voltage? (See page 8.)
9 Have you checked your home's main fuses or
circuit breaker box?
l
Have you checked the electric company for a
power failure?
If the microwave oven will not run:
l
Is the timer set?
l
Is the door firmly closed and latched?
l
Did you follow the directions exactly?
If microwave cooking times seem too long:
l
Is the electric supply to your home or wall outlet
low or lower than normal? Your electric company
can tell you if the line voltage is low. Your
electrician or service technician can tell you if
the outlet voltage is low.
l
Is the Cook Power set correctly?
. Are you allowing more time when cooking more
than one food item?
If the fan seems to be running slower than
usual:
l
Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal room temperature.
2. If you need assistance'...
Call Whirlpool Consumer Assistance Center
telephone number. Dlal free from anywhere in
the U.S.:
l-800-253-1301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance, or if
service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
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