Whirlpool EVISOF Use And Care Manual page 11

If you need service or
we suggest you follow
assistance,
these five steps:
1.
Before calling for assistance.. .
3.
If you need service* . . .
Performance problems of-ten result from little things
you can find and fix yourself without tools of any kind.
If electricity goes off:
Learn how long power will be off by calling the
power company
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If sewice is to be interrupted 24 hours or less, keep
freezer closed Most food will stay frozen.
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If sewice IS to be interrupted longer than 24 hours,
do this:
1. Remove all unfrozen food and store In a frozen
food locker. OR...
Whirlpool has a na-
tionwide network of
franchised TECH-CARE '
Service Companies.
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States
To locate
2. Place 2 Ibs. (0.9 kg) of dry ice in freezerforevery cu.
ft. of freezer space. This will keep frozen foods for 2
to 4 days. Wear gloves to protect your hands from
dry ice burns.
TECH-CARE service In your area, call our COOL-LINE
service assistance telephone number (see Step 2) or
look in your telephone directory Vellow Pages under
3. If neither food locker storage or dry Ice is avail-
able. use or can perishable food at once
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The length of time food will stay frozen depends on
several factors. For instance. a full freezer will remain
cold longer than a freezer partially filled. And a
freezer full of meat will stay cold longer than a
freezer filled with baked goods Also, if the food still
contains Ice crystals, it may be safely refrozen, al-
though the quality and flavor may be affected. Use
this food as soon as convenient If the condition of
the food IS poor or IS In any way questionable, it IS
wise to dispose of it
APPLIANCES-HOUSEHOLO- ELECTRICAL APPLIANCES -
MAJOR-SERVICE 6 REPAIR
MAJOR-REPAIRING h PARTS
OR
WHIRLPOOL APPLIANCES WHIRLPOOLAPPLIANCES
FRANCHISEOTECH-CARESERVICE
FRANCHISEDTECH-CARESERVICE
SERVICE COMPANIES
SERVICE COMPANIES
XYZSERVICECO
XYZSERVICECO
123MAPLE 999.9999 123 MAPLE
999-9999
OR
WASHING MACHINES. DRYERS
A IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE COMPANIES
XYZSERVICECO
123MAPLE
999~9999
4. If you have a problem:..
If freezer stops running:
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Check to see If power cord IS plugged into the
outlet.
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Check fuse box or circuit breaker
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Check electric company for a power failure
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Be sure Temperature Control
IS
turned ON
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 M-63
If compressor seems to run too long:
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Check to see that condenser, located on back of
freezer, is free of dust and lint
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On hot summer days or if room
IS
hot, compressor will
run longer to provide the correct amount of cooling.
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If large amounts of unfrozen food have been put
into the freezer, compressor WIII run longer
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Check to see that there
IS
enough air circulation
space above and in back of the freezer
Benton Harbor, MI 49022
2. If you need assistance%.
5.
If you need FSP
replacement parts?. .
FSP is a registered trademark of Whirlpool Corpora-
tion for quality parts. Look for this symbol of quality
whenever you need a replacement part for your
Whirlpool appliance. FSP replacement parts will fit
right and work right, because they are made to the
same exacting specifications used to build every new
Whirlpool appliance.
Call Whirlpool COOL-LINE" service assist-
ance telephone number. Dial free from any-
where in the U.S.:
1-800-253-1301
and talk with one of our trained Consultants. The Con-
sultant can instruct you in how to obtain satisfactory
operation from your appliance or, if sewice is neces-
To locate FSP replacement parts in your area, refer
to Step 3 above or call the Whirlpool COOL-LINE sew-
ice assistance number in Step2,
"If you must call or write, please provide: model
number, serial number, date of purchase, and a com-
plete description of the problem. This information is
_
Sarv, recommend a qualified sewice company in
,.needed in order to better respond to your request ror
assistance.
your area.
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