Table of Contents Getting Help……………………….………………………………………………………..…..3 How to Pair TicWatch with your phone (video)………………………………………..….4 Improve Bluetooth Connection(video)………………………………………………..……..4 Get Connected(video)…………………………………..……………………………………..5 Getting Started(video)……………………………………………………………..……….….5 Google Assistant(video)……………………………………………………………………….5 How to enable 24-Hour Heart Rate Monitoring……………………….………………….6 How to factory reset your watch…………………………………………………………….6 How to adjust “Sound”……………………………………………………………….……….7 How to set up vibration pattern…………………………………….………….…….………7 How to adjust brightness………………………………….………………….……..………..8 How to connect Wifi………………………………………….………………………………..9 How to download the watchface…………………….…….…………..………….………..10...
Getting help Contact Customer Service: Phone: +1 888-830-9974 Monday - Friday 9am-5pm (EST) Email: voc-us@mobvoi.com Submit your warranty application: support.mobvoi.com Extend your warranty: mobvoi.com/membership @Mobvoi_Official @Mobvoi_Official @Mobvoi @MobvoiOfficial...
Page 4
1. Pairing: *How to Pair TicWatch with IOS devices (Click to view the video) Note:make sure your iOS version is 10 or above 1. Download the Wear os by Google on your phone 2. Press the power button to turn on TicWatch 3.
2. Improve Bluetooth Connection: *Samsung Galaxy phones (Click to view the video) Step 1: Turn on notification Step 2: Make sure battery optimization is "not optimized" Step 3: Turn on all permissions *Google Pixel phones (Click to view the video) Step 1: Turn on notification Step 2: Turn off...
Getting Started: (Click to view the video) 1) Notifications: Swipe up 2) Quick shake: Swipe Down *Don't disturb /Airplane Mode *Find my phone /Google pay 3) Google Fit: Swipe left *Heart points/ Move minutes 4) Google assistant: Swipe right Google Assistant: (Click to view the video) Showing upcoming meetings Alerting you if it will rain...
Page 7
6. Q: How to enable 24-Hour Heart Rate Monitoring? 1. Please enter the main menu by pressing the upper button. 2. Click the “TicPulse” App and you would see the “Data request settings”. Then enable “Heart Rate” and click “Done”. 3.
7. Q: How to factory reset your watch? 1. Please enter the main menu by pressing the upper button. 2. Go to “Settings”--”System''--” Disconnect & reset” 8. Q: How to adjust “Sound”? 1. Please enter the main menu by pressing the upper button. 2.
4. Click into “Watch Ringtone” and you are able to choose your preference from a variety of sounds as watch ringtone. (Note: Make sure your “Ring volume” is not “0” so you can hear the ringtone) 9. Q: How to set up vibration pattern? 1.
10. Q: How to adjust brightness? 1. Please enter the main menu by pressing the upper button. 2. Go to “Settings”--”Display”- “Adjust brightness” 3.There are 6 modes in all: 1; 2; 3; 4; 5 and automatic modes; the lower the...
brightness value is selected, the more power is saved) 11. Q: How to connect Wifi? 1. Please enter the main menu by pressing the upper button. 2. Go to “Settings”--”Connectivity”--”Wifi”--”Add network” 3. Click the network you want to connect and you will be asked to enter a password.
12. Q: How to download the watchface 1. Touch and hold the watch screen to zoom out the current watch face, then swipe left to change the watch face 2. Tap See more watch faces to see all available build-in watch faces.
Page 13
3. Download watch faces from Play Store. Press the side button (power button). Tap Play Store > Watch Faces. Input the name of the watch face to download and install that watch face.
4. Please refer to the link below for dial details. https://dwz.cn/OqvqqBg0 (Click to view the video) 13. Q: How to change the watch face 1. Go to watch home screen, touch and hold the screen 2. Swipe to the left, the following interface will show up 3.
14. Q: How to turn the Essential mode * The Essential model is currently only available for TicWatch Pro BT and TicWatch Pro 4G To manually turn Essential mode on or off: From the watch face, swipe down. Tap the setting icon. Tap System > Essential mode.
2. Tap Essential mode > Auto switch to set up auto switch condition. Essential mode will automatically turn off when battery life reaches xx%. 15. Q: How to Turn on Sleep Tracking ( Only for Ticwatch Pro and Ticwatch Pro 4G at this moment, this will be available on S2 and E2 at a later date) 1.
Page 17
2. Tap TicPulse 3. Login to your account (if mobvoi App is already opened on your phone, this page will not show up) and tap to confirm...
Page 18
4. Tap the right button 5. Slide the ring bar to set sleep time 6. Turn on 24-hour heart rate monitoring and choose 24 Hours Tracking...
Page 19
16. Q How to set up “Do not disturb mode” 1. From home screen, swipe down. Tap the setting icon 2. Tap Apps & notifications 3. Tap on the desirable mode...
Page 20
4. There are 3 modes for Override Do Not Disturb for... 17.Q: How to check the app is up to date A: 1. Press the side button (power button). Tap Play Store...
Page 21
2. Tap Play Store>My Apps 3. Updates Available displays a list of APP updates. User can choose whether to install the updates.
18. 3p apps: 18.1 Strava Strava - 1.Preparation Download Strava in Watch Google Play Store (search ‘strava’ in watch Play store) Open Strava app on watch and tap ‘sign in or join’ Go to phone to check the pic, you have to log in to the Strava in the process Strava - 2.Permissions &...
Page 23
Strava - 3.Start using After the permissions & terms, you can use the app to track your exercise. Press [Start] button, then it begins to track your exercise data. Strava - 4.Other settings You could swipe down in the app first pic and call out a drawer. There are two tabs: [settings] and [Sync] for you to choose.
18.2 Uber Uber - 1.Preparation Download Uber in Watch Google Play Store (search ‘Uber’ in watch Play store) Open Uber app on watch and tap ‘sign in’ Go to phone to check the pic, sign in to the Uber Uber - 2.Start using After the login, you could use it to call an Uber Need to verify since Uber service is not available here, suggest let a test user to try abroad...
18.3 Spotify 1. Preparation Download Spotify in Watch Google Play Store (search ‘spotify’ in watch Play store). Open Spotify app on watch and tap ‘pair on phone’ . Go to phone to pair . Spotify - 2.Start using After the pairing, open the Spotify app on watch. You can see your [Recently played] music.
Page 26
Hero Remember me Beautiful Spotify - 2.Start using Pic below is the playing page showing the current status. And you can control the phone’s music play by clicking [Pause], [Previous] and [Next]. There’s also an [heart] icon shows the music is favorite or not(it is unclickable) and an [device] icon which shows the device you pairing now .
Need help?
Do you have a question about the TicWatch C2 and is the answer not in the manual?
Questions and answers