Whirlpool RC8200XV Use & Care Manual page 10

If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance problems often result
from little things you can find and fix
without tools of any kind.
If nothing operates:
l
Is the cooktop wired correctly to a
live circuit with the proper voltage?
(See Installation Instructions .)
l
Have you checked your home's
main fuses or circuit breaker box?
If surface units will not operate or
seem to cook too slow:
l
Have you checked your home's
main fuses or circuit breaker box?
l
Is the surface unit control knob
turned to a setting other than OFF?
l
Are you using the proper cook-
ware? See page 6.
l
Do the control knobs turn?
If surface unit control knob(s) will
not turn:
l
Did you push in before trying to turn?
If cooking results aren't what you
expected:
l
Is the cooktop level?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe
from a reliable source?
l
Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unit being used?
See the Cooking Guide for more in-
formation on cooking problems and
how to solve them.
2.
If you need
assistance%.
Call Whirlpool COOL-LINE@ serv-
ice assistance telephone number.
Dial free trom anywhere in the U.S.:
l-800-253-1301
and talk with one of our trained con-
sultants The consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
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