Vip-Vision Apartment Series Installation Manual

Vip-Vision Apartment Series Installation Manual

Residential & apartment intercom systems
Table of Contents

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Residential & Apartment
Intercom Systems
Installation Manual
Supports models from:
INT-Q320

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Table of Contents
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Summary of Contents for Vip-Vision Apartment Series

  • Page 1 Residential & Apartment Intercom Systems Installation Manual Supports models from: INT-Q320...
  • Page 2: Table Of Contents

    Table of Contents 1. Pre-Installation 1.3 Device Models & Specifications 1.1 Getting Started 1.2 Installation Notes 2. Wiring & Connections 2.1 INTIPRDSG, INTIPDDS2 & INTIPDDS4 2.2 INTIPADSD 2.3 Indoor Monitor 2.4 Door Strike Wiring 2.5 Intercom Wiring 3. One Key Configuration 3.1 One Key Configuration –...
  • Page 3 6.7 Door Station Latch Timing 6.8 Adjusting Monitor Audio Settings 6.9 Changing the IP Address of a Windows Computer 6.10 Finding Available IP Addresses 6.11 Using Config Tool to Find & Initialize Devices on a Windows Computer 6.12 Initializing Devices With Config Tool 6.13 Modify Device IP Addresses with VDP Config Tool 7.
  • Page 4: Pre-Installation

    1. Pre-Installation Thank you for purchasing this Intercom System. This install guide covers basic setup, installation and use of your intercom system. For detailed technical support and software downloads, visit our help.c5k.info Help Centre at: help.c5k.info VIP Vision Intercom Installation Manual - Version: INT-Q320...
  • Page 5: Device Models & Specifications

    1.3 Device Models & Specifications Apartment Series IP Outdoor Station INTIPADSD • 1/2.9’’ 2.0MP 2mm lens camera with 158° diagonal FOV • Call individual residences for two-way talk via Indoor Monitor • Built-in NFC card reader for keycard access (up to 10,000 NFC cards) •...
  • Page 6: Getting Started

    (p17-18) Residential Series Multiple Indoor Section 3.2 Monitors and/or Multiple Door (p19-21) Stations Setup Section 5.1 Apartment Series Intercom Setup (p29-32) Section 5.1 & 2 or 4 Button Door Station Setup Section 5.2 (p29-p33) 2-Wire Intercom 1 Indoor Monitor, 1 Section 4.1...
  • Page 7: Installation Notes

    1.2 Installation Notes • The Basic Settings password is 123456, which can be entered after pressing the Settings button. • The Network Settings password is user configured upon initial setup, it can be entered after holding the Settings button for 6 seconds. •...
  • Page 8: Wiring & Connections

    2. Wiring & Connections 2.1 Connection Diagrams - Door Stations 2.1.1 INTIPRDSG - G Series Residential Door Station Name Description Ethernet Port Power over Ethernet & network connectivity Reset Button Reset configuration back to factory default settings Tamper Switch The Door Station will generate an alarm sound if it is being removed from the wall EOC1 (GND) 12V DC negative input/2-Wire connection port EOC1 (+12)
  • Page 9 2.1 Connection Diagrams - Door Stations (cont.) 2.1.1 INTIPDDS2 & INTIPDDS4 - Residential Door Stations Name Description Ethernet Port Power over Ethernet & network connectivity 12V DC positive input 12V DC negative input / Ground connection for FEEDBACK or Unlock Door relay normally open contact Door relay common contact Door relay normally closed contact...
  • Page 10: Intiprdsg, Intipdds2 & Intipdds4

    2.1 Connection Diagrams - Door Stations (cont.) 2.1.1 INTIPRDSJ - J Series Residential Door Station Name Description Ethernet Port Power over Ethernet & network connectivity Reset Button Reset configuration back to factory default settings Tamper Switch The Door Station will generate an alarm sound if it is being removed from the wall 12V DC positive input 12V DC negative input Door relay normally open contact...
  • Page 11: Intipadsd

    2.1 Connection Diagrams - Door Stations (cont.) 2.1.1 INTIPADSD - Apartment Series Door Station Name Description Ethernet Port Power over Ethernet & network connectivity Reset Button Reset configuration back to factory default settings Tamper Switch The Door Station will generate an alarm sound if it is being removed from the wall...
  • Page 12: Indoor Monitor

    2.2 Connection Diagrams - Indoor Monitors 2.2.1 INTIPMONGW / INTIPMONGB Indoor Monitor Note: Below is INTIPMONGW and INTIPMONGB Indoor Monitor, other models vary slightly. Name Description Power Input 12VDC Power Input Alarm Ports (For use with alarm sensors, 6 Alarm Inputs when using the Indoor Monitor as a basic 1 Alarm Output alarm)
  • Page 13: Door Strike Wiring

    2.3 Door Strike Wiring 2.3.1 Normally Open and Normally Closed Wiring Before connecting the Door Station to a door latch or gate motor, refer to your door latch or gate motor installation manual for specific product information. The Door Station uses a dry contact relay, rated at Max 2A 30VDC.
  • Page 14: Intercom Wiring

    2.4 Intercom Wiring - Overview 2.4.1 Selecting Network Cabling or 2-Wire Cabling There are 2 different cable types that can be used for wiring the intercom system, network cabling (CAT5/6) or 2-wire cabling. Configuration is the same for both network and 2-wire intercoms installations, but different hardware is required Network cabling, also known as Ethernet or data cabling is most commonly used in a new installation where no existing cable is installed.
  • Page 15 2.5 Intercom Wiring (cont.) Method 2: Using a PoE Switch connected to a router OR using 12VDC and an Ethernet switch connected to a Router Devices connected to a PoE Switch, then to a modem. Devices connected to a modem/Ethernet switch, and powered with 12VDC. help.c5k.info Visit for more information and support...
  • Page 16 2.5 Intercom Wiring (cont.) Method 3: Using a 2-Wire Switch connected to a router and 24VDC power supply. This wiring configuration is only suitable for use with the INTIPRDSG Door Station and INTIPMON2W 2-Wire Indoor Monitor. No other devices will work in this configuration, and will be permanently damaged if connected. VIP Vision Intercom Installation Manual - Version: INT-Q320...
  • Page 17: One Key Configuration

    3. One Key Configuration 3.1 One Key Configuration – 1 Monitor and 1 Door Station This method requires the least amount of time to setup and does not require a computer. However, a computer will be required to adjust settings such as door latch timing and date & time. Below are the example details that we will be using for this guide.
  • Page 18 5. If prompted with Do you want to do quick configuration?, Select OK. If Step 3 was completed, skip this step. 6. Select Initialize next to the uninitialized Door Station (VTO) and set a user password (admin123) and email. Select OK.
  • Page 19: One Key Configuration - 2 Monitors And 2 Door Stations

    3.2 One Key Configuration – 2 Monitors and 2 Door Stations This method requires the least amount of time to set up and does not require a computer. However, a computer will be required to adjust settings such as door latch timing and date & time. Below are the example details that we will be using for this guide.
  • Page 20 5. If prompted with Do you want to do quick configuration?, Select OK. If Step 3 was completed, skip this step. (Fig 3.11) 6. Select Initialize next to the second uninitialized Indoor Monitor (VTH) and set a password (888888) and email. Select OK.
  • Page 21 11. Select Edit next to the second Indoor Monitor (VTH). Set the device type to Sub and set the IP Address (192.168.1.113), Netmask (255.255.255.0) and Gateway (192.168.1.1). Select OK. (Fig 3.15) Fig 3.15: Sub VTH Config 12. Select Edit next to the first Door Station (VTO). Set the device type to Main and set the IP Address (192.168.1.108), Netmask (255.255.255.0) and Gateway (192.168.1.1).
  • Page 22: Residential Intercom Manual Setup

    4. Residential Intercom Manual Setup 4.1 Manual Configuration of 1 Residential Door Station and 1 Monitor This method requires a computer to set up and is more involved than the One-key Config method. The advantage to this method is the ability to customize settings on the Door Station to suit your requirements, as you will be logged into the Door Station’s web interface.
  • Page 23 4.1 Manual Configuration of 1 Residential Door Station and 1 Monitor (Cont.) Fig 4.3: Door Station Network Settings 9. Set the IP Address, Subnet Mask and Gateway to suit your network. If no remote connection is required, use the example in the table above. Select Save. The Door Station will reboot. (Fig 4.3) 10.
  • Page 24 4.1 Manual Configuration of 1 Residential Door Station and 1 Monitor (Cont.) Fig 4.7: VTH Config Fig 4.6: Network Settings 13. Press and hold down the Settings button - after 6 seconds, a prompt will appear. Enter your password (888888), then select OK.
  • Page 25: Manual Configuration Of Additional Indoor Monitor/S

    4.2 Manual Configuration of Additional Indoor Monitor/s Follow the steps below to add an additional Monitor to the system. These steps will allow the additional Monitor(s) to ring when the first Indoor Monitor does. Before starting, you will need to know the IP address, password and room number of the Master Indoor Monitor.
  • Page 26: Manual Configuration Of Additional Door Stations

    4.2 Manual Configuration of Additional Indoor Monitor/s (Cont.) 8. Select SIP Server and ensure Enable Status is set to ON. Do not modify the register password (123456 by default). Select OK. 9. Allow up to 10 minutes for the Indoor Monitors to connect to the Door Station. Once the “ ”...
  • Page 27 4.3 Manual Configuration of Additional Door Stations (Cont.) 7. Select Network Settings. 8. Set the IP Address, Subnet Mask and Gateway. This device will need to be in the same IP address range as the other intercom devices. Press Save. The Door Station will reboot. (Fig 4.16) Fig 4.16: Door Station Network Settings 9.
  • Page 28 4.3 Manual Configuration of Additional Door Stations (Cont.) 11. Once it has rebooted, log back into the Door Station and select Local Settings. Change the VTO No. to one number higher than the existing Door Station, (e.g. 8002). Select the Confirm button to save changes. 12.
  • Page 29: Apartment Intercom Manual Setup

    5. Apartment Intercom Manual Setup 5.1 Manual Configuration of 1 Apartment Door Station & 2 Monitors When setting up an Apartment style intercom, One-Key configuration is not available. A Windows computer with a LAN port is required. It is recommend to setup the devices on a bench before installation, to save time traveling between each individual apartment once the Indoor Monitors are installed.
  • Page 30 5.1 Manual Configuration of 1 Apartment Door Station & 2 Monitors (Cont.) 8. Select Network Setting. Fig 5.3: Door Station Network Settings 9. Set the IP Address, Subnet Mask and Gateway to suit your network. If no remote connection is required, use the example in the table above.
  • Page 31 5.1 Manual Configuration of 1 Apartment Door Station & 2 Monitors (Cont.) 11. In this example we are adding two Indoor Monitors, with Room numbers 1 & 2. Select the Add button and set Room No. to 1. Select Save. Repeat this step for the second monitor with Room No. 2. You should now have both monitors added to the list.
  • Page 32 5.1 Manual Configuration of 1 Apartment Door Station & 2 Monitors (Cont.) 17. Select VTH Config and change the Room No. to 1. Ensure Master is selected. Select OK. (Fig 5.9) 18. Select SIP Server and set the Server IP, User Name and Login Pwd. These will be the IP Address, username and password of the Door Station (192.168.1.108, admin, admin123).
  • Page 33: Additional Procedure For 2-Button & 4-Button Door Station

    5.2 Additional Procedure For 2-Button & 4-Button Door Station When setting up a 2-button or 4-button Door Station, additional setup is required. The button on the Door Station needs to be assigned to a Indoor Monitor. 1. Log into the Door Station’s web interface. 2.
  • Page 34: Re-Configuring An Existing Intercom For Use On The Network

    5.4 Re-configuring an Existing Intercom for Use on the Network On some occasions, you may need to change the IP addresses of the intercom devices to suit your local network to allow for remote access. This can happen if the intercom system was installed before the premises got connected to the Internet, or if the modem was replaced.
  • Page 35: Additional Configuration

    6. Additional Configuration 6.1 Adding IP Cameras to an Indoor Monitor You can add cameras that are connected to a NVR or to an external PoE switch to a Indoor Monitor for live viewing. The cameras extra stream must be set to 1MP resolution. The recorders local IP address must be on the same IP address range as the intercom.
  • Page 36: Adding Your Door Station To A Vip Vision Nvr

    6.2 Adding Your Door Station to a VIP Vision NVR If you have a VIP Vision NVR, you can add your Door Station as a camera. To do this both your NVR and intercom Door Station must be on the same IP address range. Adding a Door Station to your NVR system will take up a single channel for each Door Station.
  • Page 37: Issuing Cards (For Door Stations With A Built-In Card Reader)

    6.3 Issuing Cards (For Door Stations with a Built-In Card Reader) Cards only need to be learnt into the master Door Station, any other Door Stations that are connected to the master, will also unlock when the card is swiped. 1.
  • Page 38: Adding Entry Codes (For Door Stations With A Built-In Keypad)

    6.4 Adding Entry Codes (For Door Stations with a Built-In Keypad) Unlike cards, entry codes are stored independently on each Door Station. If you have more than one Door Station, you need to set the entry code on each Door Station. To add an entry code: 1.
  • Page 39: Setting Time & Date

    6.5 Setting Time & Date The Master Door Station will push it’s time & date settings to each Indoor Monitor and Door Station connected to it. However, if you wish to set DST or an NTP server it must be set for each Door Station. 1.
  • Page 40: Door Station Latch Timing

    6.7 Door Station Latch Timing If a door latch or gate is connected to the Door Station,it may be necessary to adjust the how long the latch is held open for, and how long between unlock triggers. 1. Configure your computer to be in the same IP address range as the Door Station (Refer to Section 6.9.).
  • Page 41: Adjusting Monitor Audio Settings

    6.8 Adjusting Monitor Audio Settings Depending on where the Indoor Monitor is installed, you may be required to adjust the audio settings. In the general settings menu, you can adjust the ring settings of the Indoor Monitor. 1. Press the Settings button. A prompt will appear. Enter the general settings password (123456) 2.
  • Page 42 6.9 Changing Computer IP Address (Cont.) 5. Right-click the network adapter you want to prioritize, and select Properties. (Fig 6.8) 6. Select the Internet Protocol Version 4 (TCP/IPv4) item. (Fig 6.9) 7. Click Use the following IP address and enter an IP address in the same range as the device you are trying to access.
  • Page 43: Finding Available Ip Addresses

    6.10 Finding Available IP Addresses If you wish to connect your IP intercom to the network for remote access, you must give each Indoor Monitor and Door Station an IP address, within your network range. In this example, we will be using a Windows computer which is connected to a modem to find the IP address of the computer, and available IP addresses to use for the Intercom.
  • Page 44: Using Config Tool To Find & Initialize Devices On A Windows Computer

    6.11 Using Config Tool to Find & Initialize Devices on a Windows Computer In an existing installation, the simplest way of finding out the intercom devices’ IP address, is by scanning with the VDP Config Tool. 1. Download the VDP Config Tool from http://help.c5k.info/vdptool 2.
  • Page 45: Modify Device Ip Addresses With Vdp Config Tool

    6.13 Modify Device IP Addresses with VDP Config Tool When setting up multiple intercom devices, it is quicker to change the local IP address of the device with the VDP Config Tool. 1. Press the Search Settings button and enter the password of the device(s) you wish to modify. 2.
  • Page 46: Mobile App

    7. Mobile App 7.1 Remote Access for Residential Systems The mobile application is called DMSS and is available for both iOS and Android. You will need a Windows computer (in the same IP address range) that can connect to the Web Interface of the Door Station.
  • Page 47: Push Notifications

    7.2 Push Notifications When the Door Station is pressed, you can get a notification to your phone using the DMSS application. Before beginning, follow the steps in Section 7.1. 1. Open the mobile application, then select the Home icon in the top left corner. 2.
  • Page 48: Using The Intercom System

    8. Using the Intercom System 8.1 Making and Answering Calls After the installation and configuration is complete, you can simply press the call button on the Door Station to call the Indoor Monitor/s. When receiving an incoming call, you can choose to answer the call, reject the call or unlock the door.
  • Page 49: Calling Between Indoor Monitors

    8.4 Calling Between Indoor Monitors If you have more than one Indoor Monitor, you can make calls between the monitors. On the Indoor Monitor select Call then Call User. If you are calling from the Master monitor to an Extension monitor, enter #1.
  • Page 50: Troubleshooting

    9. Troubleshooting This concludes the Quick Start Guide covering the basic functionality of your intercom system. Should you encounter any difficulties with your setting up and using your system, please first refer to the Information below. Factory Reset Intercom Devices If the intercom is being moved from one site to another and you wish to setup the intercom using One-key config, the intercom devices must be factory reset.
  • Page 51 9. Troubleshooting (cont.) INTIPADSD 1. Power up the Door Station and wait until it has booted. 2. Remove the Door Station from the wall by removing the 2 screws on the bottom, while leaving it powered on. The tamper alarm will trigger, wait until the sound stops. 3.
  • Page 52 9. Troubleshooting (cont.) Problem Troubleshooting • Restart all intercom devices. Allow up to 10 minutes for the devices to connect. The Door Station is not calling the • If using an apartment intercom, ensure you are dialing the correct room number. Indoor Monitor.
  • Page 53 Notes help.c5k.info Visit for more information and support...
  • Page 54 All products, designs and software may be subject to change without prior written notice. Information, layout and graphics presented in this guide are the property of their respective owners. www.c5k.info for more information.

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