H.E. Anderson Ratio Feeder DB Series Getting Technical Assistance

The H.E. Anderson Company is dedicated to assisting our customers with installation and use of our
products. Our technical staff are available each weekday from 8:30am to 4:30pm central time. You may
call us toll free at 1-800-331-9620 from anywhere in the U.S.A. and Canada. If no one is available, we will
promptly return your call.
Before you call, we suggest that you review this manual. You may find the answer to your question here.
But even if you do not, reviewing the manual will help us to help you.
There is some information you should have available when you call. You should know the model and
serial number of your control unit. Also, you should note the number of pumpers of each type, and their
model numbers (found under the adjustment knob, stamped into the casting). We may not need all this
information, but having it available at the start can sometimes save a lot of time and trouble for you.
If you need an additional owners manual for any H.E. Anderson Company product, please visit our
website at http://heanderson.com/manuals.php
Record the information from your control panel below: (See Photo, Page 4)
Model # ________ Serial # ________
Model DD100 Injector
Ratio Feeder
DB & DD Series Injectors
GETTING TECHNICAL ASSISTANCE
Feed Ratio 1:______ Internal Switch Settings ____________
UNPACKING
Please open and inspect
your package upon receipt.
Your package was packed
with great care and all the
necessary packing materials
to arrive to you undamaged.
If you do find an item that is
broken or damaged, you
must contact the delivering
carrier to report the claim.
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