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Unicum NERO User Manual

Drinks vending machine
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ТМ
DRINKS VENDING MACHINE
models NERO, NERO INSTANT
USER MANUAL
English
Version 3.2 / December 2017

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Summary of Contents for Unicum NERO

  • Page 1 ТМ DRINKS VENDING MACHINE models NERO, NERO INSTANT USER MANUAL English Version 3.2 / December 2017...
  • Page 2 ТМ User manual for NERO / NERO INSTANT Document change log Version Date Brief description Pages 07.2015 Document creation 08.2015 Update information on the lock door machine 12.2017 Section 7.0 - added (Air fine tuning valve adjustment) Version 3.2 / December 2017...
  • Page 3 ТМ User manual for NERO / NERO INSTANT COMPlIANCE DATA The drinks vending machines models NERO and NERO INSTANT are compliant with the requirements of the European Directives and Standards, listed in the following table: Directive / Standard Description 2004/108/ЕС...

  • Page 4: Table Of Contents

    3.5.6 Autonomous operations kit ....................16 3.5.7 Connecting the vending machine to water supply mains (optional) .......16 3.5.8 Flot chamber, pump and boiler ..................18 3.5.9 Coffee grinder and dosing apparatus (for NERO) ............19 3.5.10 Espresso group (for NERO) ..................21 3.5.11 Mixers for instant ingredients ..................23 3.5.12 Main board (controller) ....................24...
  • Page 5 ТМ User manual for NERO / NERO INSTANT 4.0 SERVICE MODE ....................... 4.1 Technician’s menu (Service engineer’s menu) .................32 4.1.1 Menu item ‘‘ 1.1 SYSTEM’’ ....................32 4.1.2 Menu item ‘‘1.2 PAYMENT SYSTEMS’’ ................37 4.1.3 Menu item ‘‘1.3 TIME INTERVALS’’ .................43 4.1.4 Menu item ‘‘1.4 CASH REGISTER’’...

  • Page 6: General Information

    ТМ User manual for NERO / NERO INSTANT 1.0 GENERAl INFORMATION 1.1 Introduction This user manual (hereinafter called the “Manual”) covers drinks vending machines models: NERO, NERO INSTANT (hereinafter called the ‘‘Machine’’). The manual contains basic information about the Machine and its software. It includes the information, necessary for preparation for use, use and technical servicing of the Machine, as well as basic information about the Machine’s software.

  • Page 7: Safety

    ТМ User manual for NERO / NERO INSTANT 2.0 SAFETY 2.1 Main provision • Before the installation and usage of the vending machine, it is necessary to carefully read and understand all the instructions, contained in the current manual, because they embody important information regarding safety of the unit, its operations and technical servicing.
  • Page 8 ТМ User manual for NERO / NERO INSTANT • Regularly clean the vending machine, to adhere to the hygienic safety rules. • Please only use washing materials, permitted for use in food preparation areas, to clean the vending machine’s body.

  • Page 9: Purpose

    ТМ User manual for NERO / NERO INSTANT 3.0 PURPOSE The NERO and NERO INSTANT drinks vending machines are designed for the preparation and sales of: • Hot drinks using coffee beans (Model NERO); • Hot drinks using instant coffee (Model NERO INSTANT);...

  • Page 10: Configuration Options

    ТМ User manual for NERO / NERO INSTANT 3.2 Configuration options NERO NERO INSTANT 3.3 Transportation and storage All transportation and storage procedures should be executed very carefully to avoid damaging the vending machine. All the operations related to lifting and displacement of the vending machine should be executed using a fork lift.

  • Page 11: Installation Of The Vending Machine

    30 The vending machine can be installed on a table or any other suitable stand (it is recommended to use NERO or NERO with payment systems stand to install the machine). If needed please level the vending ma- chine with the help of the adjustable pegs.
  • Page 12 ТМ User manual for NERO / NERO INSTANT The components and parts, included in the ma- chine’s package are packed in the waste contain- ers, inside the machine (see figure 4). Figure 4 (description): 1 - Baffle plate (for NERO);...

  • Page 13: The Vending Machine's Components

    ТМ User manual for NERO / NERO INSTANT 3.5 The vending machine’s components The NERO and NERO INSTANT vending machines come in the shape of rectangular metallic boxes of the following dimensions (max): - Height 800 mm (for NERO); - Height 840 mm (for NERO: with installed coffee bean container);...
  • Page 14 ТМ User manual for NERO / NERO INSTANT The following components are located on the rear outer wall of the vending machine. Power unit with switch, fuse holder and power cable connector. The water inlets are located underneath: 1 - Valve nozzle for connection to water supply line;...

  • Page 15: Internal Components

    Figure 9b (description): 1. Powdered ingredients containers; 2. Mixers; 3. Tubes for the supply of solved ingredients and hot water to the cup; 4. Waste containers. Figure 9b - Internal layout of NERO INSTANT Version 3.2 / December 2017 Page 12...
  • Page 16 ТМ User manual for NERO / NERO INSTANT Figure 10 (description): 1. Power board; 2. Fan; 3. Boiler pump; 4. Pump for supply of water from the canister/bottle; 5. Valve for connection to the water supply system; 6. Toroidal-core transformer;...

  • Page 17: Open Door Circuit-Breaker

    3.5.4 Containers for ingredients and coffee beans For NERO: The NERO vending machine comes with three types of containers for ingredient storage: containers for coffee beans (see figure 13), containers for ingredients such as “Chocolate” and “Milk” (see figure 14a) and container for “Vanilla”...
  • Page 18 ТМ User manual for NERO / NERO INSTANT To install and remove the coffee bean container (for NERO): With open vending machine door, pull the container’s clamp (1), which is located in the left upper corner of the machine (see figure 16) and holding the clamp remove the container.

  • Page 19: Waste Container

    ТМ User manual for NERO / NERO INSTANT 3.5.5 Waste container The liquid waste container is situated in the lower left part of the machine. You must drop the float into this container. The given float acts as the sensor indicating the container’s level of filling.
  • Page 20 ТМ User manual for NERO / NERO INSTANT ATTENTION: The machine must be connected to the water supply mains, only by a qualified technician! It is recommended to place the water supply tap (valve) outside the machine’s body at an easily acces- sible spot.

  • Page 21: Flot Chamber, Pump And Boiler

    (see figure 21), according to the selection the hot water flows: 1. For NERO (into espresso group, one of the two mixers, directly into drink disposal nozzle) 2. For NERO INSTANT (into one of the three mixers, directly to the drink disposal nozzle) ATTENTION: It is strictly prohibited to use water, which does not conform to the given stand- ards of hardness and calcium content (see the vending machine’s technical features).

  • Page 22: Coffee Grinder And Dosing Apparatus (For Nero)

    ТМ User manual for NERO / NERO INSTANT d. Boiler Electromagnetic The boiler is used to heat the water to a certain tempera- ture as is set in the machine’s configurations. The boiler in the machine is placed in the rear section of the vending machine’s body (see figure 10 position 8 and fig-...
  • Page 23 ТМ User manual for NERO / NERO INSTANT If the level of grinding will be too low (very small particles), the coffee grinder will not be able to ground sufficient amount of coffee, which would lead to “Grinder” error and will block the dispensing of coffee.

  • Page 24: Espresso Group (For Nero)

    ТМ User manual for NERO / NERO INSTANT 3.5.10 Espresso group (for NERO) The espresso group is used to make coffee using ground beans (see figure 25). 1. Hot water inlet from the boiler 2. Ground coffee feed into the coffee maker 3. Reducer-motor of espresso group 4.
  • Page 25 ТМ User manual for NERO / NERO INSTANT Increasing the capacity of the espresso group’s chamber: 1. Remove the espresso group; 2. Make sure that there is only on restricting nut under the spring of the piston’s spring; 3. Push the piston (forcer) in the direction of the arrows 1 (see figure 27);...

  • Page 26: Mixers For Instant Ingredients

    Vending machine NERO has two mixer. Vending machine NERO INSTANT has three mixer. Each mixer is installed and connected in front of the container with the relevant ingredient. In the NERO and NERO INSTANT vending machines, one mixer is used for two ingredient containers.

  • Page 27: Main Board (Controller)

    ТМ User manual for NERO / NERO INSTANT 3.5.12 Main board (controller) All the units and devices within the vending machine are regulated (controlled) by the Main board (hereinafter called the “controller”) (see figure 33). The Main Board keeps track of the statistics, controls payments and machine’s functional mode, handles USB-flash drives to store data and to load configura-...

  • Page 28: Quick Access Keypad

    ТМ User manual for NERO / NERO INSTANT The vending machine’s main board offers two operational modes: • Selling mode (main mode); • Service mode (for specialists). The vending machine’s main operational mode is the selling mode, in which the customers are served and all the units and devices included in the machine are regulated (controlled).

  • Page 29: Vending Machine's Working Principle

    ТМ User manual for NERO / NERO INSTANT 3.6 Vending machine’s working principle This vending machine prepares and sells drinks made of instant ingredients and coffee beans (for NERO) / instant coffee (for NERO INSTANT). After the client selects the drink by pressing one or two buttons (depending on the settings) on the sen- sor keypad for selections, the vending machine prepares and disposes of the selected drink.

  • Page 30: Dispensing The Drink

    ТМ User manual for NERO / NERO INSTANT After this hot water release valve is opened towards the espresso group, the internal pump turns ON and hot water from the boiler reaches the espresso group. The water flows through the pressed coffee tab and flows out into the cup.

  • Page 31: General Technical Servicing

    ТМ User manual for NERO / NERO INSTANT 3.7 General technical servicing 3.7.1 Cleaning and disinfection After the installation of the vending machine it necessary to carry out complete disinfection of all water tracts and other components that come in contact with the food products, to kill all bacteria that might grow inside during storage.

  • Page 32: Flushing The Vending Machine's Water Tract

    ТМ User manual for NERO / NERO INSTANT 3.7.3 Flushing the vending machine’s water tract Since the water tract always contains water during operations, you must flush the water tract before transporting the machine or before changing any of the parts of the machine’s hydraulic system.

  • Page 33: Weighing The Ingredients

    To maintain proper doses of ingredients, it is necessary to periodically weigh the ingredients, which you use for making the drinks. Weighing the dose of ground coffee: (for NERO) 1. Remove the espresso group (see section 3.5.10); 2. Place a container under the nozzle of the dosing apparatus;...

  • Page 34: Service Mode

    ТМ User manual for NERO / NERO INSTANT 4.0 SERVICE MODE The vending machine can be serviced in the SERVICE MODE. For optimum service results the vending machine comes with two different types of SERVICE MENUS. • Service engineer’s / technician’s menu: machine configuration, checking the working of equipment and product management.

  • Page 35: Technician's Menu (Service Engineer's Menu)

    ТМ User manual for NERO / NERO INSTANT 4.1 Technician’s menu (Service engineer’s menu) – version 0.49 This menu provides access to all functional parameters of the Regulator’s software. This menu is marked as “1” among the menu items to clearly mark the menu item as Technician’s menu.
  • Page 36 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.1.7 Franchising Machine rental parameters 1.1.7.1 Expiring date Date until which the Machine can be used (on the given date the Machine will seize to operate until the extension of rental period) 1.1.7.2 Set new...
  • Page 37 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.1.16 EVA settings Parameters of statistical data 1.1.16.1 Reset interim Data Reset temporary data after saving (copying) of files to USB Yes / No drive 1.1.16.2 Switch lds If set to YES, the output (configuration and audit) files will carry Yes / No the Machine number set in 1.1.2 instead of the Machine’s serial...
  • Page 38 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.1.18.3 Subnet mask Setting the subnet-mask. Four numbers Here we set the subnet-mask, from which the Machine under- 0...255 stands if any given IP address is local (part of LAN with direct communication) or if it is external (Out of the LAN.
  • Page 39 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.1.19 Snack cell input Menu item is displayed but not used 2 digits/letters 3 digits 1.1.20 Secondary language The second language of display in addition to the main lan- guage (clause 1.1.1)

  • Page 40: Menu Item ''1.2 Payment Systems

    ТМ User manual for NERO / NERO INSTANT 4.1.2 Menu item ‘‘1.2 PAYMENT SYSTEMS’’ Configuration of machine’s payment systems. This is used only if the machine is fitted with a payment system. Sub-menu Description Value 1.2.1 Decimal posit. Determines the number of decimal places in prices and Enter digits amounts of sale 0...3 1.2.2 Overpay time...
  • Page 41 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.2.7.2 Only when set to “No change” + “Quantity in tubes”. Enter amount Max exchange value Limit the acceptable amount of money to the amount equal to the set value plus the amount of coins in the tubes 1.2.7.3...
  • Page 42 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.2.7.13 Single coin • YES – the amount of change is dispensed as per the set Yes / No algorithm (s.c.1.2.7.12) by sending commands in a se- quence to the coin slot. This increases the time of dispens- ing change, but reduces the chances of errors in calculation 1.2.7.14 MDB peripherals...
  • Page 43 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.2.8.5.1.2.2 • For paid tokens – use for change Yes / No Use for change (NO s.c.1.2.8.5.1.2) • For free tokens – use to dispense one product (for snacks...
  • Page 44 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.2.10 Serial cashless Allow/disallow the use of external card system Yes - to sub- menu 1.2.10.1 Ethernet key Secret key for access to Machine’s interaction with the service. Enter...
  • Page 45 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.2.10.3.7 Make select. Enter second caption requesting product selection. Placed un- Enter text string (for SBERBANK) der the first caption. Usually entered in a language other than the language of the first caption.

  • Page 46: Menu Item ''1.3 Time Intervals

    The machine will function during three time intervals from 00:00:00 to 10:00:00 – interval 1, then from 10:00:01 till 18:30:00 – interval 2 and Interval 3 from 18:30:01 to 00:00:00. 4.1.4 Menu item ‘‘1.4 CASH REGISTER’’ Menu item “1.4 Cash register” is not used for vending machine of type “NERO”. Version 3.2 / December 2017 Page 43...

  • Page 47: Menu Item ''1.5 Modem

    ТМ User manual for NERO / NERO INSTANT 4.1.5 Menu item ‘‘1.5 MODEM’’ Menu item “1.5 Modem” enable you to use the modem with the Machine for data transfer to telemetry server. Available in Machines with modem. In case of permission to use modem, the transferred data is nullified after each emptying of stacker.
  • Page 48 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.5.9 Machine GUID This parameter is read only. Displays 32 It allows the reading of GUID assigned to the given Machine by the characters telemetry server. 0...F In scrolling mode the GUID menu is not fully displayed. To see com- plete GUID menu it is necessary to enter sub-menu 1.5.10 Modem IMEI...

  • Page 49: Menu Item ''1.6 Prices

    ТМ User manual for NERO / NERO INSTANT 4.1.6 Menu item ‘‘1.6 PRICES’’ Menu item “1.6 Prices” is meant to configure the information regarding the prices of the drinks, which are served by the vending machine (used only when fitted with a payment system).
  • Page 50 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.6.1.2.7 Day block Not sold under the given price list on the given days of the Selection of 7 week. symbols from the Example: 0000011 Not sold under the given price list on Saturday and Sunday...

  • Page 51: Menu Item ''1.7 Snack 1'' / ''1.8 Snack 2

    ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.6.6.4 Product 2 type Configuration of the type of second product, which is sold as Snack 1 (not used) part of the combinational sale. Snack 2 (not used) Hot 1 Hot 2 1.6.6.5 Product 2 number...

  • Page 52: Menu Item ''1.9 Hot 1

    ТМ User manual for NERO / NERO INSTANT 4.1.8 Menu item ‘‘1.9 HOT 1’’ The menu item “1.9 Hot 1” is used to configure drink vending machine. This menu item is hidden if s.c. ’’1.1.13 Hot number’’ = 0. Sub-menu...
  • Page 53 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.9.1.10.2 The quantity of water flushed through the system to cool it. The water is flushed if After cold selection the time elapsed since the making of the last cold drink is greater than the time set in s.c.
  • Page 54 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.9.6.3.2 Water Amount of water used to make the given drink, in ml (for cold Enter number 0...255 water – in tenths of a second) 1.9.6.3.3 Quantity Amount of instant ingredient. Not used for coffee. Set as tenths Enter number 0...255...
  • Page 55 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.9.7.3 Test sugar This sub-menu position is displayed, but not used 1.9.7.4 Test coffee Testing the functioning of espresso group (for NERO) 1.9.7.4.1 Open group When entered the espresso group is opened in initial state to grind coffee 1.9.7.4.2 Close group...
  • Page 56 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.9.7.12 Test input Testing the machine’s sensors 1.9.7.12.1 Air break Shows the state of air-separation tank Empty Full 1.9.7.12.2 Cup This sub-menu position is displayed, but not used 1.9.7.12.3 Cup arm This sub-menu position is displayed, but not used 1.9.7.12.4 Doser...
  • Page 57 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.9.8 Cleaning Configure automatic flushing of mixers 1.9.8.1 Automatic clean Enable/disable automatic flushing of the machine. If the current No/Yes item is set to NO the rest of the items are dysfunctional 1.9.8.2 Clean soluble 1...
  • Page 58 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 1.9.16 Max. coffee waste You can set the number of tablets ejected a group of espresso Enter number into a waste container at which automatic block-based drinks 0...1000 coffee beans.

  • Page 59: Operator's Menu

    ТМ User manual for NERO / NERO INSTANT 4.2 Operator’s menu - version 0.49 This menu provides access to functional features of the Machine during periodic servicing. These fea- tures include event logs, information regarding equipment functioning and errors, access to configure information about drinks and browse through sales statistics.

  • Page 60: Menu Item ''2.2 Cash

    This sub-menu position is displayed, but not used 4.2.3 Menu item ‘‘2.3 SNACK 1’’ & ‘‘2.4 SNACK 2’’ The following menu items are meant to configure snack vending machines and are not used for NERO vending machines. For proper functioning of the machine, in sub-menu “1.1.12 Snack number” set value to 0. In this case the menu items “1.7 SNACK 1”...

  • Page 61: Menu Item ''2.5 Hot 1

    ТМ User manual for NERO / NERO INSTANT 4.2.4 Menu item ‘‘2.5 HOT 1’’ Menu item “2.5 Hot 1” is designed to service and control the basic parameters of the drink vending ma- chine. This menu item is hidden if s.c. “1.1.13 Hot number” is set to 0.
  • Page 62 ТМ User manual for NERO / NERO INSTANT Sub-menu Description Value 2.5.4.4 Doser This sub-menu position is displayed, but not used 2.5.4.5 Photocell This sub-menu position is displayed, but not used 2.5.4.6 Waste Shows the state of the waste sensor...

  • Page 63: Menu Item ''2.7 Statistics

    ТМ User manual for NERO / NERO INSTANT 4.2.5 Menu item ‘‘2.7 STATISTICS’’ Menu item “2.7 Statistics” is designed to display detailed sales data (audit). This is used only if the machine is fitted with a payment system. Sub-menu Description 2.7 Statistics...
  • Page 64 ТМ User manual for NERO / NERO INSTANT Sub-menu Description 2.7.2.2 Snack 1 Shows information about sales from each cell. This menu item is hidden, if (for SLAVE machine) s.c.1.1.12=0 2.7.2.2.1Vend number Shows information about the quantity of sales 2.7.2.2.2 Vend value Shows the amount of sales revenues 2.7.2.2.3...

  • Page 65: Menu Item ''2.8 Data

    ТМ User manual for NERO / NERO INSTANT 4.2.6 Menu item ‘‘2.8 DATA’’ Menu item “2.8 DATA” is designed to display equipment related information. Sub-menu Description 2.8 Data Shows information about the Machine’s equipment 2.8.1 Serial Number Shows the Regulator’s serial number 2.8.2 Version...

  • Page 66: Menu Item ''2.9 Prices

    ТМ User manual for NERO / NERO INSTANT Sub-menu Description 2.8.22 Hot 2 S/N This menu item is not used This menu item is hidden if sub-clause 1.1.13 < 2 2.8.23 Hot 2 Version This menu item is not used This menu item is hidden if sub-clause 1.1.13 <...

  • Page 67: Working With Usb Flash Drive

    ТМ User manual for NERO / NERO INSTANT 5.0 WORKING WITH USB FlASH DRIVE The machine’s Regulator allows Machine’s configuration, software updates and data recovery by ex- changing files using a USB drive (flash drive). The drive must be connected to the USB connector, which is situated on the inner side of the vending machine’s door (see figure 34).
  • Page 68 To download the power board must approve the request: ‘‘Load Hot Firmware?’’ To download the software of the main board machine must approve the request: ‘‘Load Firmware?’’ Editing configuration files, and view audit files by using a special program ‘‘Unicum Vending Machine Tools, which can be downloaded here: https://uonline.unicum.ru/ef/tools/uVMTools.msi...

  • Page 69: Recommended Drink Configurations

    HOT CHOCOLATE VANILLA CAPPUCCINO HOT WATER Composition: К = Coffee beans (NERO) / Instant coffee (NERO INSTANT) 1 = Milk 2 = Chocolate 3 = Vanilla Note: Settings drinks specified in the table above are the factory (basic) settings for most machines and can vary depending on the conditions for each specific order.

  • Page 70: Air Fine Tuning Valve Adjustment

    ТМ User manual for NERO / NERO INSTANT 7.0 AIR FINE TUNING VAlVE ADjUSTMENT Milk foam adjustment To adjust the milk foam on the vending machine do the following: Make sure that the milk container is installed in the refrigerator near the vending machine.
  • Page 71 ТМ User manual for NERO / NERO INSTANT Select a drink with the addition of fresh milk. As the drink is made, observe the milk flow from the cappuccinatore adapter. The flow should be uniform, without any "pulsations" or "jerks" (the foam should be poured into a cup in the form of a smooth stream without any splashes or inflating bubbles).
  • Page 72 ТМ User manual for NERO / NERO INSTANT Offsetting the range of adjustments on the air fine tuning valve This setting may be required for adjusting the air supply during the operation of vending machines with the FRESH MILK option if having trouble adjusting the acceptable quality of the milk foam because the milk from different manufacturers has a different composition.
  • Page 73 ТМ User manual for NERO / NERO INSTANT Unscrew the protective enclosure screw (fig. 44). Fig.44 Displace the enclosure and remove it from the valve body (fig. 45). Fig.45 Unscrew the gear sector fixing nut (fig. 46). Fig.46 Version 3.2 / December 2017...
  • Page 74 ТМ User manual for NERO / NERO INSTANT Carry out the adjustment in accordance with the "Milk foam adjustment" section (see above). After obtaining the required result set the geared sector as shown in fig. 47. Fig.47 ATTENTION! Don't turn the knob after the adjustment. Set the geared sector with minimum off- set (by matching it with the slits).

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Nero instant

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