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General Information
Please contact your dealer if your trailer needs service�
Major service under your Airstream Limited Warranty is
available through our nationwide network of Airstream
Dealer Service Centers� An up-to-date list of Dealer
Service Centers will be sent to you with an Owner's
Survey shortly after your trailer is delivered� Our web
site,
www�Airstream�com
it� This list is current as of the date of this publication�
Occasionally, dealerships change, or new dealers are
added who may not appear on this list� For this reason,
it is suggested that you contact your local dealer from
time to time for an updated list� Additional copies are
available if you need them� All centers operate on an
appointment basis for the utmost efficiency.
When you require service for your trailer from the
Airstream Factory Service Center, or a Certified Dealer
Service Center, please contact the service manager
for an appointment, and inform them if you are unable
to keep the appointment date, or wish to change it�
Service may be arranged at the Factory Service Center
by contacting the Service Coordinator at:
Airstream Factory Service Center,
428 West Pike Street
P�O� Box 629
Jackson Center, Ohio 45334-0629
Phone: (937) 596-6111 or (877) 596-6111
NOTE
Connected RV and Smart RV Control features
and systems may be turned off while in a service
facility for the safety of our technicians. You might
have to re-pair your personal device after service
appointment.
Reporting Safety Defects
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
Airstream Inc�
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists
in a group of vehicles, it may order a recall and remedy
campaign� However, NHTSA cannot become involved
in individual problems between you, your dealer, or
Airstream Inc�
3-6
also has a dealer locator on
To contact NHTSA, you may either call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-
424-9153), go to http://www.safercar.gov, or write to:
Administrator,
NHTSA,
1200 New Jersey Avenue, S�E�,
Washington, DC 20590�
You can also obtain other information about motor
vehicle safety from http://www�safercar�gov�
Airstream Connected and Smart RV
Control Privacy Notice
Airstream Connected RV and Smart RV products and
services (collectively, "Connected RV") contain systems
which may collect personal and other information
from or about you, your devices, your RV (including
its location, how and where it is used, and telematics
data), and your Internet connection. We may also
collect such information from applications, devices, and
services you use in connection with your Connected
RV�
We collect and process (including use, store, disclose,
and share) personal information for a number of
reasons, including providing assistance to you,
troubleshooting, improving Airstream products, and
to offer you products and services which may be of
interest to you� Please read our Connected RV and
Smart RV Terms of Service
notice) ("Terms of Service") and our Privacy Policy
(www.Airstream.com/privacy-policy) ("Privacy Policy")
for more specific information about the data we collect
and process, our privacy practices, your rights, and
important updates� Other parties may seek to access
data independently of Airstream� Those parties are
not subject to Airstream's Terms of Service or Privacy
Policy�
NOTE
Airstream Connected RV products and services are
intended only for use in the United States.
(www�Airstream�com/legal-
2020 Classic
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