Vax 6131 multivax User Manual page 11

6131 Series User Guide v1.1_User guide 26/10/2011 14:08 Page 11
FAQs
Always switch off and unplug your multifunction cleaner from the electrical socket before
!
assembling, opening, filling, emptying, connecting/disconnecting the attachments, or carrying out
maintenance or troubleshooting checks.
Is there an accessory missing?
• Check the parts overview page to make sure the
attachment is supplied with your unit.
• If it is missing, please call our Vax Careline to order a
replacement: 0844 412 8455 or visit vax.co.uk to
order online.
Why won't my multifunction cleaner put down
water/solution mix?
• Check there is water/solution mix in the clean water tank.
• Ensure the solution tube on the underside of the motor
housing has been released and is in the clean water tank.
• Check that the pump button on the carry handle has been
switched on.
• Ensure the foot pedal on the wash head is positioned to
the back of the wash head.
• Ensure the collar on the wash tool is pushed forward.
Why won't my multifunction cleaner recover water?
• The dirty water tank may be full.
What do I do if an accessory/the unit has become
damaged or broken?
• We're here to help. Simply call 0844 412 8455 or
visit vax.co.uk
vax.co.uk
Why won't the multifunction cleaner pick up in dry mode?
• A filter may be clogged; refer to maintenance section for
cleaning instructions.
• The dust bag may be incorrectly fitted; check assembling
your machine in dry mode.
• The dust bag may be full; check and replace with a
new dust bag.
• Check for blockages in the hose/floor heads/accessories.
Why is dust escaping from my multifunction cleaner in
dry mode?
• The filters may be incorrectly installed; check that they are
fitted correctly.
• The dust bag may be incorrectly fitted; check assembling
your machine in dry mode.
we're here to help
Instead of taking me back
to the shop, simply call:
(UK) 0844 412 8455
(ROI) 1-800 928 308
vax.co.uk
vaxireland.ie
This does not affect your statutory rights
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