Comfort II Supplementary Installation Manual SECTION 1 GENERAL INFORMATION This manual supplements the Comfort II Quick Installation Guide which is supplied with every Comfort Panel. The Quick Installation Guide gives installation instructions while the Supplementary Installation Guide (this manual) has specifications, Testing & Commissioning instructions, Troubleshooting and other useful information.
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Comfort II Supplementary Installation Manual Predefined alarm types include Intruder, Fire, Panic, Duress, Arm , Disarm etc.. Each alarm type selects a siren pattern, telephone combination, can trigger a user-defined response, which turns on/off appliances, lights etc.. Each alarm type can be set to report to any combination of the telephone numbers Dialer / Digital Communicator 8 programmable telephone numbers.
Comfort II Supplementary Installation Manual False Alarm Filtering Features 2 way voice Intercom on Keypad Voice Alarm History with Date and Time of zone activation . Voice Alarm Tracking in real time of activated zones Alert zone types require activation of another zone to trigger a confirmed alarm ...
Comfort in the first place. You will need a good grasp of Action Codes and how they are used in Responses. Training Materials Check http://www.cytech.biz/training.html for Tr aining Materials, like presentations, tutorials, exercises etc. which are updated from time to time. For Users User Manual with Quick Start Guide The Quick Start Guide gives simple instructions on how to get started with Comfort.
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Comfort II Supplementary Installation Manual Comfort II ULTRA Comfort II Optimum Model Control Menu Groups Control Devices per Group Control Actions per device Commands on Home Control Menu Dialout for Alarm 8 phone numbers, incl 2 CMS UCM/GSM UCM/GSM 8 Mailboxes Voicemail 8 Mailboxes 10 minutes...
Comfort II Supplementary Installation Manual Comfort Architecture The above diagram shows how Comfort can be expanded in relation to its architecture. The Main Comfort panel contains 8 inputs and 8 open-collector Outputs with dedicated Tamper Input and Siren, Strobe and Speaker outputs. A Local Expansion Module provides another 8 inputs and 8 outputs (LEM01) or 8 inputs (LEM02) in the same enclosure, to give a maximum of 16 Inputs and 16 Outputs.
Comfort II Supplementary Installation Manual The Slave Expansion Module (SEM01) with its own battery charging circuit provides another 8 Inputs and 8 Outputs with dedicated Tamper Input and Siren, Strobe and Speaker outputs. A Local Expansion Module can be connected to the SEM to provide another 8 inputs and 8 outputs (LEM01) or 8 inputs (LEM02) in the same enclosure, to give a maximum of 16 Inputs and 16 Outputs with the Slave.
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Comfort II Supplementary Installation Manual Use 2 End of Line resistors for added security and to allow detection of broken wires via Zone Trouble alarms. You only need a pair of conductors per zone to give both zone information and tamper protection. The resistors should be fitted into the detector, not at the Comfort zones/inputs, Lighting Control Linked to Security When someone enters the property through the front door when the system is armed, the...
Comfort II Supplementary Installation Manual SECTION 2 TESTING AND COMMISSIONING Installation of Comfort and programming using the worksheet and/or Comfigurator software should have been completed. The following steps divided into sections will help you to successfully test and commission a Comfort system. If any of the steps do not have the intended result, refer to the next section on troubleshooting.
Comfort II Supplementary Installation Manual new message. Messages recorded on the Keypad will not be as clear as recordings from the telephone, because of background noise. Dial in from another phone to record a message on the answering machine. The recording should end automatically when silence is detected for around 10 seconds.
Comfort II Supplementary Installation Manual SECTION 3 TROUBLESHOOTING It is our experience that 80 to 90% of the problems typically encountered are described here and can be solved according to the instructions give here. It is advisable to carry this guide around whenever going on site for installation, testing &...
Comfort II Supplementary Installation Manual 1. There is no power applied 2. The UCM Firmware programming cable is connected to PP1. This cable should be connected between UCM05 and PP1 only for firmware upgrade operation. The cable can be left connected to PP1 in normal operation only if it is not connected to the UCM at the same time.
Comfort II Supplementary Installation Manual Keypad/ Door Station Problems Keypad Beeps continuously If a Keypad is beeping continuously, it means that it has not received any RS485 communications on the KA/KB lines for the last 6 seconds. The beeps will continue until any key is pressed or if communication resumes.
The Vocab Upgrade takes more than 20 minutes. Voice Station/Door Station Intercom Problems There is a Comfort II Tuning Parameter Adjustment Guide on the Cytech web site on the Technical Info page. This gives instructions on how to adjust the tuning parameters to solve...
Comfort II Supplementary Installation Manual Of the above does not work, the KPMIC trimmer (DPMIC for Door Station) for the Microphone circuit on the Comfort PCB may be set too high. Reduce it by turning it anti clockwise. If this solves the problem, the trimmer can be adjusted back (clockwise) for higher MIC gain if required.
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Comfort II Supplementary Installation Manual Reverse the connection of the telephone line on TEL IN (i.e.. Reverse TIP and RING). This may make a difference as to the detection of DTMF tones on local phones. See Too many Telephones/ Faulty Telephones above Check if the Voice has been corrupted (see “No Voice on Keypads and Telephones”...
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Comfort II Supplementary Installation Manual If the line is still busy, Comfort could holding onto the line because it is always trying to dial out or because of some other fault. Remove the battery connection and switch off power to Comfort, and put back the TEL OUT terminal block so that the phones are connected to the telephone line.
Comfort II Supplementary Installation Manual Arming/Disarming Problems Arm Fail after the Entry Door is closed When Away Arming and the Entry door is closed, there is a 6 second delay for exit path PIRs to settle. If any zone is found to be open at the end of the 6 second period, there will be an “Arm Fail”...
Comfort II Supplementary Installation Manual If all user and Engineer codes are lost, use a UCM with a default EEPROM and press the Download button to transfer the default programmed settings to Comfort, including the sign in codes. Tracing Alarms Use Event Log Most false alarms can be attributed to user error, improper selection or placement of alarm sensors especially PIRs and shock/vibration sensors.
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Comfort II Supplementary Installation Manual Event Restore Description Engineer Reset The Engineer has reset the system following Alarm Activation, (UK Only) using * on Engineer Menu Engineer Menu The Engineer has entered the system using the Eng Access code. Force Arm During Exit, the # key was pressed to force arm Fire Alarm &...
Comfort II Supplementary Installation Manual disarmed. PIRs programmed as 24 hour zones which have their supply connected to S12V will activate when disarmed. Also Keypads which are powered from S12V will report ”Communication Failure”. S12V does not automatically reset upon system disarm. It has to be programmed ...
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Comfort II Supplementary Installation Manual new intrusion will trigger a new alarm. If the entry door is opened, an entry delay will start, not an instant alarm, so the owner returning home will not cause an alarm. Can a PIR be used as an Entry Door zone for Final Door Arming? A PIR should never be set to Zone Type 2 (Entry/Exit Zone).
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Comfort II Supplementary Installation Manual The Ringer Equivalence Number (or REN) value allows you to establish how many telephones or pieces of equipment, such as this equipment, you can connect to your line. To find out the REN value of the apparatus on your line, add up the REN values of each item of apparatus connected. Any B.T instrument is assumed to have an REN of 1, unless otherwise stated.
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Comfort II Supplementary Installation Manual Document Revision History 3.3.3 30 July 2016 Updated contents and diagrams 3.3.2 19 Feb 2014 revised zone connections 3.3.1 10 August 2013 General Update 3.3.0 29 November 2012 Rewrite as Comfort II Supplementary Installation Manual 3.1.6 10 June 2012 Updated products 3.1.5 6 February 2011...
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Comfort II Supplementary Installation Manual...
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Comfort II Supplementary Installation Manual...
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Important Note The printed manual may not always be the most current version. Please check and download the latest version from http://www.cytech.biz/manuals.html This manual is in A4 format. To print this manual as an A5 Booklet, on HP PCL printers select Page Scaling = Fit to Printable Area.
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