Summary of Contents for Actidata actiLib Autoloader 4U
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Autoloader 4U User and Service Guide actiLib Library 2U – User and Service Guide Page 1 of 103...
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Further, actidata reserves the right to revise or change this document without obligation on the part of actidata to notify any person or organization of such revision or change.
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Contacting actidata Europe APAC actidata Storage Systems GmbH actidata Storage Systems GmbH Wulfshofstrasse 16 Singapore 44149 Dortmund www.actidata.com Germany www.actidata.com actiLib Library 2U – User and Service Guide Page 3 of 103...
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About this guide Symbol Description A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people. A lighting bolt symbol always accompanies a danger notice to represent a dangerous electrical condition. Important Provides additional information actiLib Library 2U –...
General Warnings High voltage! DANGER Risk of electric shock. Do not remove cover (or back). No user- serviceable parts inside. Refer servicing to qualified service personnel. Static sensitive! CAUTION A discharge of static electricity can damage static- sensitive devices or micro circuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage.
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Rack stability Weight! WARNING To reduce the risk of personal injury or damage to equipment Extend leveling jacks to the floor. Ensure that the full weight of the rack rests on the leveling jacks. Install stabilizing feet on the rack. ...
Contents General Warnings ......................5 Contents ........................... 7 Figure ..........................10 Table ..........................12 Product description (overview) and features .............13 Front panel .......................15 Rear panel .......................17 Inside components ....................20 Installing the actiLib Library 4U ...................22 Location requirements .....................22 SCSI requirements ....................23 SCSI host bus adapter .....................23 LUN scanning ......................23...
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7.11.1 Overview ......................54 7.11.2 Library status icons..................55 7.11.3 Login ......................55 7.11.4 Identity ......................56 7.11.4.1 Viewing static Library information ................56 7.11.4.2 Viewing static drive information ................57 7.11.5 Status ......................57 7.11.5.1 Viewing dynamic Library information ...............57 7.11.5.2 Viewing dynamic drive information ................58 7.11.5.3 Viewing the tape cartridge inventory ...............58...
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10.1 Physical specifications .....................95 10.2 Maximum storage capacity and data transfer rate ..........95 10.3 Environmental specifications ...................96 Packaging before transportation .................97 Recycling and disposal ....................99 Regulatory information ....................100 13.1 Device Standards ....................100 13.2 FCC (United States) ....................100 13.3 Canadian Verification .....................101 Index ..........................102...
Figure Figure 1 actiLib Library 4U front and rear view ................. 13 Figure 2 Front panel ........................15 Figure 3 Rear panel with a full height drive tape ................. 17 Figure 4 Rear panel with two full height FC tape drive ............... 17 Figure 5 Rear panel with two half height tape drives ..............
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Figure 59 Drive sled components of rear panel ................. 86 Figure 60 Tape drive removal ..................... 87 Figure 61 Installing a tape drive ....................87 Figure 62 Position of the thumbscrews ..................88 Figure 63 Library controller removal ................... 88 Figure 64 Position of the three thumbscrews ................
Product description (overview) and features The actiLib Library 4U provides a compact, high-capacity, low-cost solution for simple, unattended data backup. This unique design houses up to 48 tape cartridges in a compact 4U form factor with easy access to tape cartridges via two removable magazines and a mailslot. The magazines can hold up to twelve (left magazine including mail slot) and nine (right magazine) cartridges.
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The actiLib Library 4U includes the following features: Free space in the 4U to enable the inclusion of: Customer unique to option cards, example extra Storage management, etc. iSCSI converter, 2nd SAS Port, or interface cards (future developments) USB interface to enable Serviceability features and/or Customized features (Storage On Demand) implementation ...
Front panel The front panel of the actiLib Library 4U provides access to the power button, operator control panel (OCP), left and right magazines, LED’s, and the mail slot. The Operator panel consists of an LCD display with a 128 x 64 character matrix, 4 push button switches and a power on/off button.
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Number Description Left magazine with Mail slots Power button. Pressing the button will initiate a controlled Power Down of the unit (soft power down “READY” (Green). Illuminated when power is on. Blinking when there is tape or Library robotics activity. “CLEAN”...
Rear panel The rear panel of the tape Library provides access to SCSI, Fibre Channel (FC) and SAS connectors, tape drive bays, the power connector, Ethernet, serial and the USB port. Figure 3 Rear panel with a full height drive tape Figure 4 Rear panel with two full height FC tape drive actiLib Library 4U –...
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Figure 5 Rear panel with two half height tape drives Figure 6 Rear panel with four half height tape drives actiLib Library 4U – User and Service Guide Page 18 of 103...
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Figure 7 Rear panel with four half height SAS tape drives Number Description Fan vent Power connector: The Library requires a 110/220 volt AC power connection Tape drive Tape drive Tape drive Tape drive 68-pin HD SCSI connectors Fiber channel connectors Product label foil (see section 11) Tape Drive LED Ethernet port...
Inside components Figure 8 Inside components actiLib Library 4U – User and Service Guide Page 20 of 103...
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Number Description Left magazine. Robotic with bar code reader Controller Power supply Drive sled Chassis Right magazine Table 3 Inside components actiLib Library 4U – User and Service Guide Page 21 of 103...
Installing the actiLib Library 4U Location requirements Choose a location that meets the following criteria Criteria Definition Rack requirements Standard 19-inch rack with 4U of clearance Room temperature 10-35º C (50-95º F) Power source AC power voltage: 100-127 VAC; 200-240 VAC Line frequency: 50-60 Hz Place the Library near an AC outlet.
SCSI requirements The actiLib Library 4U incorporates a wide SCSI-4 Low-Voltage Differential (LVD) SCSI bus, but may also be attached to a Single-Ended (SE) SCSI bus. Make sure your SCSI host adapter or controller supports these standards. If you connect the Library to an SE SCSI bus, or if there are SE devices attached to the same SCSI bus, the Library’s performance is limited to the maximum data transfer speed and maximum cable lengths of the SE bus.
Fibre Channel Fibre Channel allows for an active intelligent interconnection scheme, called a Fabric, to connect devices. Everything between the ports on Fibre Channel is called the Fabric. The Fabric is most often a switch or series of switches that takes the responsibility for routing. The library allows the selection of the following Fibre Channel port behaviors: ...
Preparing the host Use proper procedures to prevent electrostatic discharge IMPORTANT (ESD) use wrist-grounding straps and anti-static mats when handing internal components Follow these general guidelines: Make sure that your backup application supports the SCSI host bus adapter. If the host server is connected to a network, check with the system administrator before turning off power.
Unpacking the tape Library Before you begin, clear a work surface to unpack the Library. Select an open 4U rack location allowing easy access to the host server and an easily accessible power outlet. If the temperature in the room where the Library will be IMPORTANT installed varies by 15º...
Remove the shipping lock The shipping lock, which prevents the robotic transport IMPORTANT mechanism from moving during shipment, must be removed before the Library is powered on. The shipping lock is held in place with a label and is located in the top center of the Library. After the shipping lock is removed, it should be stored on the rear panel right side of the Library for future use.
6.10 Rack mounting the tape Library The Library easily installs into a standard 19” rack system taking up 4U of space. The actiLib Library 4U weighs 24,5 kg without media Weight! WARNING Risk of personal injury or damage to the Library. ...
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Using the Torx screwdriver, remove the screw on each side of you Library. Shown in Figure 15 step1. Figure 15 Installing the mounting brackets and guide pulleys Install the Library guide pulleys on each side of the Library using the 2 Torx screws included in the rack kit (see Figure 15 step 2).
Figure 16 securing the Library to the rack 6.11 Connecting the SCSI and power cable The LTO tape drive is an Ultra 320 SCSI LVD device. INFORMATION Only cables and terminators specified for Ultra 320 uses or labeled as Multi Mode should be used. Use approves power cords! WARNING Not doing so can result in the following:...
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Failure to remove the power cables from these devices CAUTION could result in damage to the Library. To connect the SCSI and power cable to the tape Library: Shut down and turn off the selected server. Turn off all attached devices, such as printers and other SCSI devices.
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Figure 18 Attaching the terminator to the drive Attach the power cable to the power connector on the back panel of the Library (see Figure 19). Plug the power cable into the nearest properly grounded power outlet. Figure 19 Attaching the power cable actiLib Library 4U –...
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To disconnect all power from the Library, remove the CAUTION power cord from the outlet. The power button only puts the power on stand-by. Turn on the Library using the power button. Check the LCD screen to make sure the Library is receiving power.
Operating the tape Library Operator Control Panel (OCP) There are 2 basic modes that Operator Control Panel (OCP). First is the User Interaction mode. This mode is employed when a user is pushing buttons on the OCP. The second mode is the System Driven mode.
Power-Up Display When the actiLib Library 4U device powers up, or resets, it goes through several internally controlled processes that allows it to get initialized and running. These processes are called Power-On-Self-Test (POST). While the POST is happening, the Op-Panel shall have appropriate information displayed to keep the user informed.
Input Modes There are several modes to enter values in the different menu items. These values are: selectable predefined values, toggle values (e.g. On/Off) and numerical values such as network addresses. 7.5.1 Selectable predefined values After navigating to the menu item the various predefined values can be selected with the “NEXT” and “PREVIOUS”...
Partitioning the Library Depending on the height, the number of drives and used drive types it’s possible to create up to 4 logical libraries (partitions). The logical libraries also magazine related, this means the number of available slots are aligned to the magazine borders. When two half-high drives are installed in a 2U library, the library firmware will support partitioning in the same way that the 4U supports partitioning with two full-high drives today.
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Mag.2 Mag.4 Mag.1 Mag.3 Showing Drive numbers (1, 2, 3, 4), SCSI Element Addresses (El.Adr.) and correlated magazines (same color) Configuration of a 2-Partiton-System Must have at least two drives installed. One drive must be installed in either drive position 1 or drive position 2, and another drive must be installed in either drive position 3 or drive position 4.
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Configuration of a 3-Partition-System Must have at least three drives installed. A drive must be installed in drive position 1, another drive must be installed in drive position 2, and another drive must be installed in either drive position 3 or drive position 4. Partition 1 will contain the first drive and the first magazine. Partition 2 will contain the second drive and the second magazine.
Configuration of a 4-Partition-System Must have four drives. Each partition will contain one drive and one magazine. Drive 4 El.Adr. Mag.2 Mag.4 Drive 3 El.Adr. Drive 2 El.Adr. Mag.1 Mag.3 Drive 1 El.Adr. Front side Showing Drive numbers (1, 2, 3, 4), SCSI Element Addresses (El.Adr.) and correlated magazines (same color) 7.8.3 SCSI Element Addressing...
7.8.4 Element Reporting The SCSI specification does not allow gaps in the SCSI element addressing. There is a special handling needed for drive slots which are empty to fulfill the specification. Also drives which are temporary removed needs to be handled correct to not confuse the attached host and host application.
4U Unit with 3 HH drives SCSI Element Slot 7.8.4.3 Removed Drives Removed drives have to been reported as an SCSI element which is not accessible until one of the following conditions occurs: A drive is inserted again in the drive slot After this happens, the SCSI element will be reported again as accessible ...
Tape cartridges Before you begin using the Library, an understanding of the media type, use, maintenance, and how to properly label and write-protect your tape cartridges will help you to prolong the life of your tape cartridges as well as the tape Library. 7.9.1 actiLib Library 4U cartridge type The cartridge types supported depends on the drive types installed.
7.9.3 Labeling tape cartridges Attaching a barcode label to each tape cartridge enables the Library and application software to identify the cartridge quickly, thereby speeding up inventory time. Make it a practice to use bar code labels on your tape cartridges. Your host software may need to keep track of the following information via the associated barcode: Date of format or initialization Tape’s media pool...
7.9.4 Write-protecting tape cartridges All rewritable data cartridges have a write-protect switch to prevent accidental erasure or overwriting of data. Before loading a cartridge into the Library, make sure the write-protect switch on the front of the cartridge is in the desired position. ...
7.10 Magazines Cartridges are stored in magazines. Up to 12 cartridges can be stored in each magazine. Magazines may be removed and inserted individually. The actiLib Library 4U has two removable magazines in the 4U Library (see Figure 30 Figure 31). Magazine access can password protected. For safety reasons, the robotic motion is stopped when a magazine is removed.
7.10.2 Mail slot Mail slots are used to import/export individual cartridges without interrupting Library operation. The command to open the mail slot may be denied if the robotics is busy with some operation. In that case „Busy“ is displayed and the command has to be repeated once the robotics operation is finished.
7.11.2 Library status icons Status icons indicate the following conditions. Symbol Description The green Status Ok icon indicates that the Library is fully operational and that no user intervention is required. The yellow exclamation point for Status Warning indicates that user intervention is necessary, but that the Library is still capable of performing operations.
7.11.4 Identity 7.11.4.1 Viewing static Library information This page provides access to the static information about the system. The following information can be found, although no changes can be made from this page: Serial Number Product ID Currently Installed Library Firmware Boot code Firmware Revision IP Address Library Mode...
7.11.4.2 Viewing static drive information This page provides detailed information about the drive. No changes can be made from this page. Figure 34 Identity, drive page 7.11.5 Status 7.11.5.1 Viewing dynamic Library information This page displays the dynamic information about the Library, such as the current status of the components.
7.11.5.2 Viewing dynamic drive information This page provides detailed information about all drives that are present in the Library. Figure 36 Status, Drive page 7.11.5.3 Viewing the tape cartridge inventory This page provides detailed information about the tape inventory in the Library. A summary of each magazine is shown.
7.11.6 Configuration 7.11.6.1 Changing the system configuration As changes are made, they will only be applied after the “Apply Selections” or the “Submit” button is selected. After making the selection, a warning page will inform the user of the impact of their proposed change.
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Figure 40 Configuration, license key actiLib Library 4U – User and Service Guide Page 60 of 103...
7.11.6.4 Changing the drive configuration This page shows the current configuration of all drives in the Library and allows modification to the configuration. The user is also able to select Power on through this page white activates the drive. Figure 41 Configuration, Drive page 7.11.6.5 Changing the network configuration This page shows the current network configuration of the Library and allows modification to the configuration.
7.11.6.6 Changing the administrative password This page allows the user to add and modify user accounts. Access Level – Choose from 1 (Standard), 2 (Admin), or 3 (Service). Access Level Name – the name associated with the chosen Access Level New Password –...
7.11.6.8 Setting error log mode This page allows service personal to set the error log mode to Off, Continuous, or to stop trace at first error. Figure 45 Configuration, Log page The trace level and trace filter selection options are only INFORMATION changeable by Service personnel.
7.11.6.10 Restoring factory defaults This page allows the user to reset the configuration to the factory defaults, restore vital product data, and save vital product data. Figure 47 Configuration, Restore defaults page actiLib Library 4U – User and Service Guide Page 64 of 103...
7.11.7 Operations 7.11.7.1 Moving media within the Library This page allows the user to move tape cartridges within the Library. The source and destination are selected and then the move button in the center of the screen is clicked to activate the move.
7.11.7.3 Releasing and replacing magazines This page allows the user to release the right or left magazine from the Library. Figure 50 Operations, Magazine page To manually release a magazine, see ”Magazine INFORMATION emergency release” section 8.2.2 However, this manual process should only be used if the magazine cannot be released using the Operator Control Panel or the Remote Management Interface 7.11.8 Service...
7.11.8.2 Determining and updating firmware This page displays the current Library and all drive firmware versions. Firmware can be downloaded to the host then uploaded to the drive in the Library by using this page. After a Library upgrade the system restarts automatic. CAUTION Figure 52 Service, Firmware page actiLib Library 4U –...
7.11.8.3 Rebooting the Library Some options of the RMU take the Library offline. This CAUTION inactive mode can interfere with host-based application software, causing data loss. Ensure that the Library is idle before attempting to perform any remote operations that will take the Library offline.
Figure 54 Service, Library Logs page 7.11.8.5 Cleaning tape drive This page allows the user to clean the tape drive. Figure 55 Service, Clean drive page actiLib Library 4U – User and Service Guide Page 69 of 103...
Troubleshooting Installation problems Problems encountered during the installation of the Library are usually caused by improper SCSI bus configuration, application software configuration errors, or an incorrectly configured operating system. If the application software that you are using is not communicating with the Library after installation, check the following: 8.1.1 SCSI ID...
8.1.5 Compatibility Ensure that the Library is compatible with the SCSI host adapter and backup application you plan to use. For a list of compatible SCSI adapters and application software, check with your SCSI host adapter manufacturer or backup application vendor. The host bus adapter for the Library should be SCSI-3 INFORMATION LVDS.
Troubleshooting table Problem Solution Power Library does not power on Check all power cord connections. Make sure the power switch on the front panel is in the ON position. Make sure there is power to the outlet. Try another working outlet.
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Media Cleaning or data cartridge Make sure you are using data and cleaning cartridges that are incompatible with drive. compatible with the drive and model of your Library. The Library automatically unloads incompatible cartridges, the Media Attention LED flashes, and an exclamation mark (!) is displayed in the inventory display for the indicated slot number.
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SCSI ID Changed drive SCSI ID, but Make sure that all SCSI devices on the same bus have the host server does not unique ID numbers. recognize the new ID If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through 7 are available.
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Media Attention LED Issues Contamination by loose Avoid contamination by ensuring that the Library is installed in a clean, debris. contamination-free environment. Cartridges should be stored vertically in their plastic cases. Continue cleaning the tape drive as needed. Non-acclimated media A cartridge should be acclimated for at least 24 hours before being used, particularly if it has been stored at a substantially different temperature or level of humidity than the Library.
8.2.1 Removing stuck tapes from slots Unlock the magazine and remove it from the Library Use the OCP, see section 9.7, or use the RMU, see section 9.8 The finger holes on the back side of the magazines (see Figure 56) allow the user to pull the cartridges out of the slot.
8.2.2 Magazine does not unlock via OCP or RMU (Emergency release) If you are not able to remove the magazines using OCP and RMU, an emergency release mechanism is available. Use only in emergency fall! WARNING Unplug the power cord from the Library. Find the access holes for the right and left magazines (see Figure 57).
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To manually release the magazines, push the end of a straightened paper clip into the access hole for each magazine at the back of the Library. While holding the paper clip, have a second person pull the magazine out of the front of the unit. See Figure 58 Figure 58 Remove the left magazine Step Process...
Tape Library error codes If an error occurs during operation of the Library, the Library stops the current operation and displays an error code on the LCD screen. Unless otherwise noted in Table 11 on page 84, try to resolve the error by cycling power to the Library and retrying the last operation. If the error persists, contact support personnel Support menu tree.
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Setting of elevator motor parameters failed Reset the unit and retry operation. After several occurrences contact technical support Setting of rotation motor parameters failed Reset the unit and retry operation. After several occurrences contact technical support Setting of sled motor parameters failed Reset the unit and retry operation.
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Run ‘Library Health Check’, Elevator outside range, Elevator has reached a position beyond the after several occurrences expected range contact technical support Run ‘Library Health Check’, Rotation outside range, Rotation has reached a position beyond the after several occurrences expected range contact technical support Run ‘Library Health Check’, Sled outside range,...
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Robotic controller communication failed Reset the unit and retry operation. After several occurrences contact technical support Robotic controller urgent stop due to a released Check if magazine are magazine completely inserted and retry operation. After several occurrences contact technical support Cartridge did not transport completely Gripper could not pick cartridge and CP sensor not present...
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Timer unit has failed during POST. several occurrences contact technical support UART Error. Retry operation; after Frame overrun or Parity Error on serial Interface. several occurrences contact technical support Display Error Retry operation; after Communication to display failed several occurrences contact technical support Memory Error, Stack and heap overflow.
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Drive Communication Error, Retry operation; if not Library controller has lost communication to drive successful contact technical The subcode indicates which drive is affected support Example: Subcode 01: drive #1 Drive Sled not present Retry operation; if not The subcode indicates which drive sled is successful contact technical affected support...
Servicing Possible tools needed To service a Library you may need one or more of the following tools: Flat-blade screwdrivers (large and small) #3 Phillips screwdriver Cross-slot screwdriver Ground strap Electrostatic Discharge Static sensitive! CAUTION A discharge of static electricity can damage static- sensitive devices or micro circuitry.
Removing and replacing a tape drive Tape drives are installed at the back of the Library. When replacing one drive in a two drive configuration, you can power down the drive that you are replacing without interrupting power to the rest of the Library. This part is hot pluggable.
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Before pulling the lower drive sled please pull forward IMPORTANT the product ID slide located below the drive sled (see Figure 60 detail 1). Otherwise the slide or the attached label could be damaged. Pull straight back on the tape drive handle to remove it from the Library. Take care to slightly push down the product ID slide so it does not interfere with the drive sled (see Figure 60).
If you are adding an additional tape drive to your Library, INFORMATION or if you are upgrading an existing drive, be sure to use supported cabling configurations. Push the Product ID Foil back underneath the drive sled. When inserted properly, only the handle of the Foil will be visible.
Replacing the Library controller: Unpack the new Library controller from its package. Slowly insert the new Library controller into the bay, and align the connectors on the Library while supporting the controller assembly. Tighten the captive thumbscrews until the Library controller is secure. Replace the power cord cable.
Figure 65 Power supply removal Replacing the power supply: Unpack the new power supply from its package. Slowly insert the new power supply into the bay, and align the connectors on the library while supporting the power supply assembly. Tighten the captive thumbscrews until the power supply is secure. Replace the power cord cable.
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Loosen the three screws on the library (see Figure 66, step 1). Unpack the redundant power supply from its package. Slowly insert the new power supply into the bay (see Figure 66, step 2), and align the connectors on the library while supporting the power supply assembly.
Removing and replacing a magazine using the OCP The magazine must only be removed manually in an CAUTION emergency. Failure to follow normal procedure can cause data loss and equipment damage. The magazines should be released using the Operator Control Panel (OCP) or the Remote Management Unit (RMU).
Removing and replacing a magazine using the RMU To login, enter the correct password, and press Enter. Figure 67 RMU Login page Go to Operations > Magazines. This page (see Figure 68) allows the user to release the right or left magazine from the Library. Press the Release button.
Removing and replacing the base chassis You will need a #3 Phillips screwdriver to remove and replace the base chassis assembly. Before beginning, be sure the tape drive or drives do not contain a tape cartridge. To remove a cartridge, see ”Moving tapes in the Library” on page 65. To remove the components in the base chassis and the base chassis from the rack: Obtain adequate assistance to lift and stabilize the Library during removal and replacement.
Table 15 Maximum storage capacity 10.3 Environmental specifications Characteristic Specification Temperature Operating 10º to 35º C Non-operating -30º to 60º C Temperature shock immunity - maximum rate of change 10º C per hour Humidity Operating 20% to 80% RH non-condensing Non-operating 20% to 80% RH non-condensing Table 16 Environmental specification...
Packaging before transportation If you need to transport the Library, it is recommended IMPORTANT that the shipping lock and label is replaced on the top cover (see Figure 69). Please disconnect the Library. Remove the yellow label and the shipping lock. The shipping lock is store on the rear panel (see Figure 69).
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Packaging the tape Library. Please use this reason original Box (see Figure 71). Sending the Library to the service center. Figure 71 Re-Packaging the Library Number Description Bottom shell Unit Shipping lock Middle shell Top shell Table 17 Re-Packaging description actiLib Library 4U –...
Recycling and disposal Disposal of Waste Equipment by Users in Private INFORMATION Household in the European Union and Norway Figure 72 WEEE Symbol This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.
Regulatory information This section describes the tape Library compliance with safety and regulatory agency standards: To comply with the following regulations and standards, INFORMATION the tape Library must be properly installed in an office or industrial environment with shielded cables and adequate grounding of the SCSI bus and the input power.
Part 15, Class A, of the FCC Rules, is designed to provide reasonable protection against radio and television interference in a residential installation. Although the equipment has been tested and found to comply with the allowed RF emission limits, as specified in the above cited Rules, there is no guarantee that interference will not occur in a particular installation.
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