Kia SORENTO UVO Owner's Manual page 161

Using UVO eServices and Cautions
Download the UVO eServices App and install it on your smart-
phone. The app can be downloaded from the Apple App Store
or Google Play depending on the kind of smartphone you have.
Pair and connect your smartphone with the vehicle. For informa-
tion on connecting your Bluetooth device, refer to the smart-
phone user's manual and instructions on the Phone Help screen
on your radio. Up to 5 Bluetooth devices can be paired with the
vehicle.
Login and activate the UVO eServices App on your smartphone.
The first activated device paired with the vehicle is the
Registered Phone. You can set another paired phone as the
Registered Phone. Some UVO eServices features will only be
available when the Registered Phone is connected with the
vehicle via Bluetooth and the UVO eServices App is running.
UVO eServices is fully compatible within some smartphones but
may not operate properly within incompatible smartphones.
To view the list of compatible smartphones, please visit MyUVO.com.
Communication between the vehicle and smartphone app may
temporarily break depending on the phone state.
If the feature is not operating properly, you may need to reset
the UVO eServices App or the smartphone to try again accord-
ing to the following steps.
1. Try again
3. Re-connect BT
5. Delete BT and pair again
Some services use the customer's mobile phone data plan for
data communication.
Use of the most up-to-date app version is recommended.
For smartphone related inquiries, please visit MyUVO.com.
2. Reset smartphone app
4. Reset smartphone