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3
After the router is powered up, the router's 4G/3G light should turn solid green within 2 minutes
indicating that a mobile broadband connection has been made and that the router has gotten an
IP address. If the 4G/3G light does not turn solid green, unplug the modem, phone, or tablet, plug
it in again, and wait to see whether the 4G/3G light turns solid green within 2 minutes. If the
4G/3G light still does not turn and remain solid green, see Troubleshooting Your Internet
Connection below.
4
A computer, mobile phone, game station, or other device with wireless 802.11n, g, or b capability
can access the Internet wirelessly through the mobile broadband router. To make the WiFi-
compatible wireless connection, you must first locate the wireless network connection setup on
your device, and then select the Zoom network. For example, on Windows computers, click the
wireless connection icon on the Task Bar, click Available Wireless Networks, select Zoom from
the list of available wireless networks, and then make the connection.
5
The router comes set up for wireless with no security. If you want wireless security, you need to
set up the mobile broadband router and each device for the security that you want. If you're
experienced with wireless, you can probably do that easily by using the Configuration Manager,
as discussed in Changing the Router's Default Values. You can also get more detailed
instructions in the Wireless-N Router User Manual located on the product CD.
6
You may want to plug a computer or other device into one of the router's 4 Ethernet ports. This
is recommended if you're changing the router's default values, and sometimes an Ethernet
connection is more convenient or secure than connecting to the router wirelessly. To connect via
Ethernet, simply plug the router's Ethernet cable between the router's Ethernet port and your
computer or other device's Ethernet port, then re-boot the computer to make sure it knows that
the router is plugged in.
7
Open your browser on your computer or other device and verify that you are able to connect to
the Internet. If you are unable to connect, refer to the Troubleshooting section below.
Otherwise jump to Changing The Router's Default Values.
Troubleshooting Your Internet Connection
If you are unable to connect to the Internet through your router, please check the following:
1
Verify that you are in a mobile broadband coverage area and that your phone, modem, or tablet
can receive a signal at your location. You may want to try changing the location of your router, for
example, by moving the router closer to a window.
2
If you are using a mobile phone or tablet, go over the points in the If you are considering using
the router with a tethered phone or tablet please consider the following box to see if any
apply to you.
3
You may need to manually configure the router to recognize your phone or modem. Please see
Chapter 2: Using the Configuration Manager in the full length User Manual on your CD for
instructions on how to use the Setup Wizard to manually set up your modem.
4
Verify that your phone or modem is recognized by your router. To do this:
a. Log in to the router as described in steps 1-3 of Using the Configuration
Manager.
b. Click on Status.
c. Locate the Card Info field on the Status page to see if your card is recognized.
If your card is not seen under Status, verify that your modem or phone is
compatible with your router. See www.zoomtel.com/router/comp for a list of
compatible modems and phones. If your device is listed and you are still having
trouble, please contact Zoom support as described in the section Registering
Your Product and Getting Help.
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