SOLARIMMERSION Mark IV Advanced Installation Manual page 18

Support
Please note there are no serviceable parts in this product, in the event the product fails to
operate, refer to FAQ first and then if necessary contact technical support.
User Installation query ‐ Consult a qualified installer / electrician.
Technical support for qualified installers and electricians please call us on 01233 469276
Online Support System ‐ If you require any assistance, please submit your query to the Technical
Support team via the link shown below.
http://solarimmersion.co.uk/solarimmersion‐support/technical‐support/
Warranty
Sisem Ltd warranty provides free repair or replacement cover for all faulty in parts and
workmanship for 12 months from the date of purchase. Sisem Ltd obligation is limited to replacing
parts which have been reported promptly and are so found by Sisem Ltd upon inspection. A valid
proof of purchase is required if making a warranty claim.
Warranty is void in the event of improper accidental damage, unauthorised service, use of
unauthorised components, misuse, natural disasters including lightning strike. This warranty does
not extend to ancillary equipment not supplied by the manufacturer. No responsibility is assumed
for incidental damage. No responsibility is assumed for consequential damage.
Faulty parts/Unit must be returned by prepaid post and accompanied by a Returns number
available in advance from online ticket system.
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