Metro Mobility M1 Plus Owner's Manual
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Metro Mobility M1 Plus Owner's Manual

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Owner's Manual
（M1 Plus）

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Summary of Contents for Metro Mobility M1 Plus

  • Page 1 Owner’s Manual （M1 Plus）...
  • Page 2 How to use this manual How to use this manual Your scooter will reach you in excellent condition having been personally inspected before leaving the factory. By following the guidelines for maintenance your scooter will maintain its first class condition and give you years of complete reliability and satisfaction.

  • Page 3: Table Of Contents

    Contents Introduction ..................page3 General Warnings ................page4 Quick Start Guide ................page5 Features ..................page7 Getting On or Off your Scooter ............page8 Control Panel .................. page9 Tiller control function ..............page11 Freewheel Mechanism ..............page13 Seat Removal and Adjustment ............page13 Tiller and Battery and Charging ...........

  • Page 4: Introduction

    1.Introduction With over 8 years’ experience, we are one of the longest established mobility equipment manufacturers in the China. All of our Scooters, Wheelchairs and Power Chairs undergo rigorous tests to ensure they meet our requirements for comfort, safety and durability. Our success is based on the strong traditions of quality, value for money and genuinely caring for our customers.

  • Page 5: General Warnings

    2.General Warnings DO NOT OPERATE THE SCOOTER BEFORE READING AND UNDERSTANDING THIS INSTRUCTION MANUAL. IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE INSTRUCTIONS, OR ANY OF THE CAUTIONS AND WARNINGS, PLEASE CONSULT YOUR HEALTHCARE PROFESSIONAL, DEALER OR RELEVANT TECHNICAL PERSONNEL. FAILURE TO FULLY UNDERSTAND THE SCOOTER OPERATION RESULT ANUNEXPECTED...

  • Page 6: Quick Start Guide

    3.Quick Start Guide Assembly When lifting always keep the back straight, bend the knees and use the lifting handles provided. Ensure your freewheel mechanism is fully engaged, so your scooter can not move while assembling. Set the tiller by rotating the Tiller folding knob while moving the tiller upwards.
  • Page 7 On/ Off Switch, Battery Gauge, Speed Control, head Light, Horn and Directional Control Levers. If you have previously used or owned a scooter before you MUST still read the Owners Manual carefully to fully understand the controls and safety warnings. If you are in any doubt of their functions then please turn to pages13 and 16 of this manual.

  • Page 8: Features

    4.Features...

  • Page 9: Getting On Or Off Your Scooter

    5.Getting On or Off your Scooter Getting on to your scooter 1. Ensure that the key switch is turned to the off position (Photo 5.1). 2. Push forward the seat swivel lever located under the seat on the Right-hand side and rotate the seat to face you P5.1 (Photo 5.2).

  • Page 10: Control Panel

    6. Control Panel Hand Controls All of the drive controls for the scooter are to be found on the Tiller Control Box (Photo 6.1). The Preset Speed Knob Turning this knob to the left, reduces your available maximum speed. Turning it to the right, increases the available maximum speed. The Battery Gauge This gives an approximation of battery charge and is illuminated for clarity.
  • Page 11 P6.1...

  • Page 12: Tiller Control Function

    7.Tiller Control Functions Throttle Lever The throttle lever offers finger-tip control of your scooter. It controls the speed as well as forward and reverse motion. To move the scooter in a FORWARD motion PULL the lever with the RIGHT HAND or PUSH the lever with the LEFT THUMB (Photo 7.1 ,Photo 7.2).
  • Page 13 (Photo 7.4.). Make sure that this switch is in the OFF position BEFORE Getting on or off the scooter. Remove the key to make sure The scooter is OFF (Photo 7.5). Turning the key to OFF whilst driving will cause the scooter To stop very abruptly.

  • Page 14: Freewheel Mechanism

    8.Freewheel Mechanism Freewheel mechanism A freewheel device disengages the power drive to allow manual operation P8 (i.e. the scooter can be pushed at a walking pace).This safety function can prevent your scooter from being driven by someone illegally when parking. By pushing BACKWARD the lever that is located on the right hand side of the scooter rear panel can engage the motor for you to drive.

  • Page 15: Seat Removal And Adjustment

    9.Seat Removal and Adjustment Removing the Seat Please note that these instructions are to be used as a guide only. 1. Lift armrests upwards for ease of access (Photo 9.1). 2. Stand behind the seat and fold the backrest down(Photo 9.2). 3.
  • Page 16 Armrest Adjustment 1. Pull the lock-pin out from the seat base(photo 9.7), 2. Loose the adjustable bolt(photo 9.8). 3. Moving the armrests to the desired position andre-tightening the thumbwheel knobs to adjust the width of the armrest. P9.7 P9.8...

  • Page 17: Tiller And Battery And Charging

    10.Tiller, Battery and Charging Tiller Adjustment The scooter features an infinitely adjustable tiller which allows you to lock the tiller in the most comfortable driving position. This feature also lets you fold the tiller down fully, for transportation and stowage. The folding knob is located on the bottom of the tiller.
  • Page 18 Remember to keep the knees bent and the back straight. Battery Replacement To replace the batteries reverse the sequence above Important: Remember to keep the knees bent and the back straight. When reassembling the scooter, remember to insert the locking pin, because failure to do so may result in the batteries disengaging during use.
  • Page 19 driven off during charging. If your scooter fails to respond to normal control after a charging period, please check that the battery charger has been completely disconnected from the scooter. The off-board charger must be kept dry in temperatures between -25°...

  • Page 20: Transportation

    11.Transportation Packaging We package the mobility scooter may prevent it from removing in the package, shaking in the package or any scratch, by following the below steps: 1, put the scooter into the prepared carton (Photo 11.1), like the position in Photo 11.2.
  • Page 21 Transportation Your scooter may be disassembled quickly and simply for transportation. 1. Switch off the scooter, make sure the motor is engaged. 2, Remove the basket. 3. Remove the seat, leaving the seat stem in position. 4. Place the basket on the floor mat appropriately(photo 11-1). 5.

  • Page 22: Guidance For Safe Operation And Use

    12.Guidance for Safe Operation and Use Basic Driving Caution! It is advisable during the first few sessions of operating your scooter that the area around you is clear of obstacles and pedestrians. Before operating your scooter, ensure the seat height and position has been adjusted to your satisfaction and the tiller angle has been set for optimum safety and comfort.
  • Page 23 15minutes the scooter will go into “sleep mode”. To reset this, switch the scooter OFF and then back ON again. Note: The user’s visual standards must be higher than 0.5. Hill climbing This scooter has been tested to climb an incline of no more than 10°...
  • Page 24 Note: Automatic braking is not instantaneous and will engage within 1/2 a wheel turn once the scooter has stopped. Emergency Braking In the unlikely event of an unwanted movement of the scooter or other emergency, switching off the key switch will bring the scooter to a stop. Though very effective, emergency braking is extremely abrupt and must never be used under normal circumstances.
  • Page 25 Note: Low speed settings are recommended when traveling down hill, particularly in reverse. Also, reduce your speed when turning corners. The anti-tip devices fitted to the scooter must not be removed. Turning corners Always reduce your speed when turning corners, particularly when travelling downhill.

  • Page 26: Battery And Charging Information

    13.Battery and Charging Information General information Batteries are the power source for almost all of the modern mobility products available today. The design of batteries used in mobility products is significantly different from the batteries used to start a car for example. Car batteries are designed to release a large amount of power over a short period of time, whilst mobility batteries (commonly called deep cycle batteries) release their power evenly over a long period of time.
  • Page 27 It is recommended that the batteries are always transported and stored upright. Only use batteries supplied by an authorized dealer. Battery care We have set out a battery care plan for maintenance free batteries. If a different care plan is followed, this may result in lower than expected performance from your mobility vehicle.
  • Page 28 Caution! Take care not to short circuit the battery terminals. Remove all conductive jewelry (e.g. watches, necklaces etc.) before checking the batteries. 9. Following all the eight points above should result in a healthier battery, greater range for the vehicle user and a longer life for your batteries.

  • Page 29: General Warnings

    14.General Warnings PERSONAL & OPERATIONAL GUIDELINES Drive profiles should only be adjusted by healthcare professionals and approved agents/dealers, who are totally conversant with the process. They must also fully understand the user’s capabilities and the user’s ability to operate the scooter safely. Incorrect settings may cause injury or damage to the user, bystanders, the scooter and/or nearby property.
  • Page 30 DO NOT use your mobility scooter without the anti-tipper wheels attached. DO NOT attempt to fit parts, accessories or adapters that are not authorized. DO NOT mount or dismount your mobility scooter without first withdrawing the ignition key. This will ensure that the power is off and the scooter cannot move unexpectedly.
  • Page 31 checking that it is LOCKED into position. Attempting unsafe transfers can result in bodily injury and/or damage. DO NOT drive your scooter if the seat is not LOCKED in the FORWARD position. The seat must be secured in the FORWARD facing position BEFORE and DURING operation of the scooter.
  • Page 32 Electric Wheelchairs.” The test provides the scooter user or their attendant, sufficient time to remove the mobility scooter from a rain storm, whilst retaining normal operation of the mobility scooter. DO NOT operate your mobility scooter during an electrical storm. DO NOT leave your mobility scooter in a rain storm of any kind.

  • Page 33: Emc (Emi) Warnings

    15.EMC (EMI) Warnings CAUTION: IT IS VERY IMPORTANT THAT YOU READ THIS INFORMATION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC CONTAMINATION, (EMC) YOUR MOBILITY SCOOTER. SOMETIMES THIS EFFECT IS ALSO KNOWN AS ELECTRO MAGNETIC INTERFERENCE (EMI). EMC (EMI) FROM RADIO-WAVE SOURCES. Mobility scooters may be susceptible to EMC, which is interference from electromagnetic energy (EM) emitted from sources such as radio stations, TV stations, amateur (HAM) radio transmitters, two way radios and mobile...
  • Page 34 Note: Other types of hand-held devices such as cordless phones, laptop computers, AM/FM radios, TV sets, CD players, cassette players and small appliances, such as electric shavers and hair dryers, are not likely to cause any EMC problems to your mobility scooter.
  • Page 35 Warnings ⚫ This device or system should be kept away from other equipments. If they must be put together, pls check whether the device or system can run normally. ⚫ You should consider the original manufacturer of the device or system as the sole supplier.
  • Page 36 supply network that supplies Voltage buildings used for domestic fluctuation/flicker purposes. complies emissions IEC 61000S-3-3...
  • Page 37 Guidance and manufacturer’s Declaration–electromagnetic emission （SW-1000S Plus scooter）is intended for use in the electromagnetic environment specified below. The customer or the user of the （SW-1000S Plus scooter） should assure that it is used in such an environment. Complia electromagnetic IEC 60601 Immunity test environment-guidanc test level...
  • Page 38 Mains power quality <5 % UT, should be that of a （>95% dip in, UT ）for 0.5 Voltage dips, typical commercial or short cycle hospital environment. If 40 % UT interruptions the use of the （60% dip in, UT）for 5 and voltage （SW-1000S Plus variations on...
  • Page 39 electromagnetic IEC 60601 Complian Immunity test environment-guidanc test level ce level...
  • Page 40 Portable and mobile RF communications equipment should be used or closer to any part of the （SW-1000S Plus scooter）, including Conducted RF 3 Vrms 3 Vrms cables, than the IEC 61000S-4-6 150 kHz to 80 recommended separation distance calculated from the Radiated RF 3 V/m equation applicable to...
  • Page 41 NOTE 1：At 80MHz and 800MHz, the higher frequency range applies. NOTE 2：These guidance may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people. a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy.
  • Page 42 For transmitters rated at a maximum output power not listed above, the recommended separation distance d in meters (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.

  • Page 43: Specifications

    16.Specifications MEASUREMENTS ARE FOR GUIDANCE ONLY. SMALL DIFFERENCES MAY OCCUR PARAMETER SW1000S LENGTH 1000Smm REAR WIDTH 490mm HEIGHT 840mm MAX. USER WEIGHT 120 kg (264 lbs) BATTERY CAPACITY 12Ah MAX SAFE SLOPE 10 degrees at 120 kg TURN RADIUS 1500mm NARROWEST FOR TURNNING 2000mm SEAT - BASE HEIGHT...

  • Page 44: Routine Maintenance

    17.Routine Maintenance The following table gives an indication as to when routine maintenance checks should be made. There is no service manual available. Maintenance, fault finding servicing should be carried out by an authorized dealer unless otherwise indicated The checks below can be carried out by the user ●...
  • Page 45 Clean and protect with petroleum jelly. ● Ensure parking brake (where fitted) is correctly adjusted ● Check stabilizer wheels for wear ● Inspect motor brushes ● Full service by dealer Fig.A Fig.B Fig.C Storage When storing your scooter for long periods (in excess of one week), charge batteries for 12 hours and then disconnect the batteries to minimize battery discharge.

  • Page 46: Service History

    18.Service History This section is designed to assist you in keeping a record of any service and repairs to your scooter. Should you decide to sell or exchange your vehicle in the future, this will prove most helpful to you. Your Service Agent will also benefit from a documented record and this manual should accompany the scooter when service or repair work is carried out.
  • Page 47 Discharge Forwards test Motors Reverse Wiring Emergency Stop Noise Left turn Connection Right turn Brake Up/down slope Brushes Over obstacle Chassis Parking brake (where fitted) Condition List items repaired/adjusted Steering Electrics Connection Lights(wher e fitted) Dealer stamp Dealer stamp Date: Signed: Date: Signed:...

  • Page 48: Trouble Shooting Guide

    19.Trouble Shooting Guide SYMPTON POSSIBLE CAUSE SOLUTION Batteries not charged for Charge batteries for Shortened long enough eight hours or more range Batteries weak and cannot Replace battery pack hold charge Battery pack fault Replace charger Contact local mobility Charge fault dealer Charger loom or plug Check plugs and looms...
  • Page 49 Check battery pack is Battery pack not engaged fully engaged onto properly connectors Charger plugged in Unplug charger Button on battery pack Reset circuit-breaker popped out button Disconnected loom or Check all plugs & plugs looms Control system fault Contact dealer Motor runs Electrical malfunction Contact dealer...
  • Page 50 Check motor and relative wiring electric electric current connections current over limit of Switch off and wait a over limit motor minutes Switch on. Check the relative wiring of the freewheel level Freewheel The freewheel level issue level is on Confirm the level is on the correct position...

  • Page 51: Guarantee

    20.Guarantee Warranty condition 1. The repair or replacement will be carried out by an authorized Dealer/Service Agent. 2. To apply the warranty conditions should your scooter require attention under these arrangements, notify the designated Service Agent immediately giving full information about the nature of the difficulty. Should you be operating the scooter away from the locality of the designated Service Agent work under the “Warranty Conditions”...
  • Page 52 improper use. (iii) The scooter or part having been altered from the manufacturer’s specifications, or repairs having been attempted prior to the Service Agent being notified. Please keep a note of your local Service Agent’s address and telephone number in the space provided. In the event of a breakdown, contact them and try to give all relevant details so they can help you quickly.

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