Martek MARK 22 Operation Manual page 2

Unless otherwise stated, MARTEK INSTRUMENTS, INC. warrants this equipment to
be free from defects in material and workmanship and to perform in accordance with
applicable specifications for one year from date of shipment.
MARTEK will provide free service at the factory, including parts, labor and
transportation back to the customer, for any malfunction of its products, which are
returned transportation charges prepaid.
Customers desiring to return a product to MARTEK for repair should contact the
Service Department by telephone (919) 790-2371 or fax (919) 790-2375 to obtain return
authorization. The information required at this time will be the complete model number
and serial number of the product and a brief description of the problem.
All shipments to MARTEK must be freight prepaid and addressed as follows:
A complete and detailed statement of the reason for return must accompany the unit.
If possible, include a copy of sample reading or a printout.
Returned units must be packed as well as they were when first shipped. If possible,
use the original packing. Do not return detachable cords or manuals with the unit.
MARTEK reserves the right to void this warranty if the product has been subjected to
misuse, neglect, accident, improper installation or application, and for consumable
items such as batteries, membranes, or solutions.
This warranty is expressly in lieu of all other obligations or liabilities on the part of
MARTEK. MARTEK neither assumes nor authorizes any other person or organization
to assume on behalf of MARTEK any other liability in connection with the sales of
MARTEK instrumentation.
Martek Instruments, Inc.
MARTEK INSTRUMENTS, INC.
5201 Old Poole Rd.
Raleigh, NC 27610
Attn.: Repair Department
WARRANTY POLICY
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