Appendix; Troubleshooting; Status Led; Reset And Restore - Vivotek IP3112/IP3122 User Manual

Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any
hardware defects. The following table lists the LED patterns in general. In case of any
fatal error, the LED will blink in a pattern other than those below.
Condition
During self-diagnostic after power on
Ethernet signal is lost
Before network is setup
After network is setup
Any hardware failure

Reset and restore

Restoring the factory defaults
will erase any previous settings.
Reset or restore the system after
power on.
LED color
Blink in interchanged green and red
Steady red till Ethernet is detected
Steady green till IP address is confirmed
Blink green every second
Other patterns
There is a button hidden in the pinhole beside the
Ethernet socket. It is used to reset the system or
restore the factory default settings. Sometimes
resetting the system sets the system back to normal
state. If the system problems remain after reset,
restore the factory settings and install again.
RESET: Poke the wrench to click on the button.
RESTORE: 1. Poke the wrench to press on the
button continuously.
2. Wait for self-diagnostic to run twice.
3. Withdraw the wrench as soon as the second
self-diagnostic starts.
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