Troubleshooting
Windows 98 or Windows Me says it has
found an Unknown Device:
If you plug in the Interface and get an
"Unknown Device" message, you will have
to update the drivers in Windows manually:
1. Go to Device Manager by right-clicking
on "My Computer" and selecting
"Properties." Then click on the Device
Manager tab.
2. Double click on "Universal Serial Bus
Controllers" in the device list, and find
the item called "Unknown Device."
3. Double-click on it and select the "Driver"
tab. Select "Update Driver."
4. Select "Display a list of all the drivers in
a specific location so you can select the
driver you want." Press the "Next"
button.
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Troubleshooting
5. Select the "Show all hardware" selection
at the bottom of the screen. Choose X10
as the manufacturer and then CM15A
ActiveHome2. Press the "Next" button.
6. Press "Next" to continue. Windows will
install the X10 ActiveHome2 driver.
7. At this point your PC should be copying
files for the driver. You may need to
insert your Windows CD.
When all these steps are done, the driver
will be updated and the screen will say
you're finished.
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Need help?
Do you have a question about the ActiveHome2 CM15A and is the answer not in the manual?