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Dell OptiPlex XE3 Small Form Factor Service Manual

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OptiPlex XE3 Small Form Factor
Service Manual
Regulatory Model: D11M
Regulatory Type: D11S004

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Summary of Contents for Dell OptiPlex XE3 Small Form Factor

  • Page 1 OptiPlex XE3 Small Form Factor Service Manual Regulatory Model: D11M Regulatory Type: D11S004...
  • Page 2 En ADVARSEL angir potensiell fare for skade på eiendom, personskade eller død. © 2018 Dell Inc. eller dets datterselskaper. Med enerett. Dell og EMC og andre varemerker er varemerker for Dell Inc. eller dets datterselskaper. Andre varemerker kan være varemerker for deres respektive eiere.
  • Page 3 Mange reparasjoner kan bare utføres av en sertifisert servicetekniker. Du må bare gjennomføre feilsøking og enkle reparasjoner som beskrevet i produktdokumentasjonen, eller som anvist på Internett eller av telefon- og kundestøtteteamet. Skade forårsaket av servicearbeid som ikke er godkjent av Dell, dekkes ikke av garantien. Les og følg sikkerhetsopplysningene som ble levert sammen med produktet.
  • Page 4 Før du arbeider inne i datamaskinen For å unngå å skade datamaskinen må du utføre trinnene nedenfor før du begynner å arbeide inne i datamaskinen. Sørg for å overholde følgende sikkerhetsopplysninger. Pass på at arbeidsunderlaget er plant og rent, slik at du unngår riper i datamaskindekselet. Slå...
  • Page 5 Teknologi og komponenter I dette kapittelet finner du informasjon om teknologien og komponentene som er tilgjengelig i systemet. Emner: • DDR4 • USB-funksjoner • USB Type-C • Advantages of Displayport over USB Type-C • HDMI 2.0 DDR4 Minnet DDR4 (fjerde generasjons dobbel datahastighet) er en etterfølger til teknologiene DDR2 og DDR3. Det har høyere hastighet og gir opptil 512 GB i kapasitet, sammenlignet med DDR3s maksimale 128 GB per DIMM-modul.
  • Page 6 Figur 2. Forskjell i tykkelse Avrundet kant DDR4-modulene har avrundet kant for enklere innsetting og for å lette belastningen på PCB under installasjon av minne. Figur 3. Avrundet kant Minnefeil Minnefeil på systemet vises med den nye feilkoden PÅ-BLINK-BLINK eller PÅ-BLINK-PÅ. Ved total minnesvikt slår ikke LCD-en seg på. Foreta søk etter mulige minnefeil ved å...

  • Page 7: Usb 3.0/Usb 3.1 Gen 1 (Super-Speed Usb)

    USB 3.0/USB 3.1 Gen 1 (Super-Speed USB) USB 2.0 har i en årrekke vært grensesnittstandarden i dataverdenen med om lag 6 milliarder solgte enheter. Samtidig vokser behovet for mer hastighet gjennom stadig raskere maskinvare og stadig høyere krav til båndbredde. USB 3.0/USB 3.1 Gen 1 er i teorien 10 ganger raskere enn forgjengeren og kan endelig møte forbrukernes behov.

  • Page 8: Alternate Mode

    teoretisk maksimale gjennomstrømningen på 480 Mbps, som gir en dataoverføring på rundt 320 Mbps (40 MB/s) – som er faktisk reellt maksimum. På samme måten vil USB 3.0/USB 3.1 Gen 1-tilkoblinger aldri oppnå 4,8 Gbps. Vi vil sannsynligvis se en reell maksimal hastighet på...

  • Page 9: Usb Power Delivery

    USB Power Delivery The USB PD specification is also closely intertwined with USB Type-C. Currently, smartphones, tablets, and other mobile devices often use a USB connection to charge. A USB 2.0 connection provides up to 2.5 watts of power — that'll charge your phone, but that's about it. A laptop might require up to 60 watts, for example.

  • Page 10: Advantages Of Hdmi

    • HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p • Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality Advantages of HDMI •...

  • Page 11: Removing The Side Cover

    Demontering og montering Side cover Removing the side cover Follow the procedure in Before working inside your computer. To remove the cover: Slide the release latch on the back side of your system until it gives a click sound to unlock the side cover [1]. b Slide and lift the side cover from the system [2].

  • Page 12: Removing Expansion Card

    Follow the procedure in After working inside your computer Utvidelseskort Removing expansion card Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the expansion card: Pull the metal tab to open the expansion card latch [1]. b Pull the release tab at the base of the expansion card [2].

  • Page 13: Installing The Expansion Card

    Installing the expansion card Insert the expansion card into the connector on the system board [1]. Press the expansion card until it clicks into place. Close the expansion card latch and press it until it clicks into place [2]. Demontering og montering...

  • Page 14: Removing Coin Cell Battery

    Install the Side cover. Follow the procedure in After working inside your computer. Klokkebatteri Removing coin cell battery Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the coin cell battery: Using a plastic scribe press the release latch until the coin cell battery pops out [1]. b Remove the coin cell battery from the system [2].

  • Page 15: Installing The Coin-Cell Battery

    Installing the coin cell battery Place the coin cell battery in its slot on the system board [1]. Press the battery into the connector until it locks into place [2]. Demontering og montering...

  • Page 16: Removing The Hard Drive Assembly

    Install the Side cover. Follow the procedure in After working inside your computer. ard drive assembly Removing the hard drive assembly Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the hard drive: Disconnect the hard drive data cable and power cable from the connectors on the hard drive [1, 2]. b Push the release tab and lift the hard drive assembly from the system [3].

  • Page 17: Installing The Hard Drive Assembly

    Installing the hard drive assembly Align the tabs on the hard drive assembly with the slots on the chassis at 30 degree angle . Press the hard drive assembly so that it gets secured to the hard drive and optical drive cage [1]. Connect the hard drive data cable and hard drive power cable to the connectors on the hard drive [2,3] Demontering og montering...

  • Page 18: Removing Front Bezel

    Install the Side cover. Follow the procedure in After working inside your computer. Frontramme Removing front bezel Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the front bezel: Pry the retention tabs to release the front bezel from the system [1]. b Rotate the front bezel away from the computer [2] and pull to release the hooks on the front bezel from the front-panel slots [3].

  • Page 19: Installing Front Bezel

    Installing front bezel Align the bezel and insert the retention tabs on the bezel into the slots on the system. Press the bezel until the tabs clicks into place. Demontering og montering...

  • Page 20: Removing The Hard Drive And Optical Drive Module

    Install the Side cover. Follow the procedure in After working inside your computer. Hard drive and optical drive module Removing the hard drive and optical drive module Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly To release the hard drive and optical drive module:...
  • Page 21 b Slide the release tab to unlock the hard drive and optical module [1]. Lift the hard drive and optical module [2] Demontering og montering...
  • Page 22 To remove the hard drive and optical drive module: Disconnect the optical drive data cable and optical drive power cable from the connectors on the optical drive [1, 2]. b Slide and lift the hard drive and optical drive module from the system [3]. Demontering og montering...

  • Page 23: Installing The Hard Drive And Optical Drive Module

    Installing the hard drive and optical drive module Insert the tabs on the hard drive and optical drive module into the slot on the system at 30 degree angle [1]. Connect the optical drive data cable and power cable to the connectors on the optical drive [2, 3]. Demontering og montering...
  • Page 24 Lower the hard drive and optical drive module so that it is placed in its slot [1]. Slide the release tab to lock the module [2]. Demontering og montering...
  • Page 25 Route the hard drive data and power cables through the HDD-ODD release tab . Route the optical drive data cable and power cable through the retention clips . Demontering og montering...

  • Page 26: Removing The Optical Drive

    Install the: HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. optisk stasjon Removing the optical drive Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel To remove the optical drive: Disconnect the hard drive data cable and power cable from the connectors on the hard drive [1, 2].
  • Page 27 b Slide the release tab to unlock the hard drive and optical module [1]. Lift the hard drive and optical module [2]. Demontering og montering...
  • Page 28 d Disconnect the optical drive data cable and optical drive power cable from the connectors on the optical drive [1, 2] and lower the hard drive and optical module until it is seated. Demontering og montering...
  • Page 29 Push the release latch on the optical drive [1] and pull the optical drive out from the system [3]. Demontering og montering...

  • Page 30: Installing The Optical Drive

    Installing the optical drive Slide the optical drive into its slot in the system [1]. Slide the release tab to unlock the hard drive and optical drive module [2]. Demontering og montering...
  • Page 31 Lift the hard drive and optical module [1], connect the optical drive data cable and power cable to the connectors on the optical drive [2, 3]. Demontering og montering...
  • Page 32 Connect the hard drive data cable and hard drive power cable to the connectors on the hard drive [1,2]. Demontering og montering...
  • Page 33 Slide the release tab to lock the module [2]. Demontering og montering...

  • Page 34: Removing Memory Module

    Install the: Front bezel Side cover Follow the procedure in After working inside your computer. Minnemodul Removing memory module Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly Hard drive and optical drive module To remove the memory module: Pry open the retention tabs from both sides to lift the memory module from the connector [1].

  • Page 35: Installing The Memory Module

    Installing the memory module Align the notch on the memory module with the tab on the memory module connector. Insert the memory module into the memory module socket [1]. Press the memory module until the memory module retention tabs click into place [2]. Demontering og montering...

  • Page 36: Heat Sink Duct

    Install the: Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heat sink duct Removing heat sink duct Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly...

  • Page 37: Installing Heat Sink Duct

    Installing heat sink duct To install the heat sink duct: Align the plastic duct over the heat sink assembly [1]. b Pull the release tabs and push the plastic bracket until it clicks in place [2]. Demontering og montering...

  • Page 38: Removing Heat Sink Fan

    Install the: Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heat sink fan Removing heat sink fan Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly...

  • Page 39: Installing Heat Sink Fan

    Installing heat sink fan Place the heat sink fan on the heat sink [1]. Tighten the screws (4) to secure the heat sink fan over the heat sink [2]. NOTE: Tighten the screws in a sequential order (1,2,3,4) as mentioned on the system board. Connect the heat sink fan cable to the connector on the system board [3].

  • Page 40: Removing Heat Sink

    Install the: Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Heat sink Removing heat sink Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel...

  • Page 41: Installing Heat Sink

    Installing heat sink Place the heat sink on the processor and align the screws of the heat sink with the holders on the system board [1]. Tighten the captive screws to secure the heat sink to the system board [2]. Replace the screw in the sequential order (1,2,3,4) as printed on the system board.

  • Page 42: Removing Intrusion Switch

    Replace the Heat sink fan. Install the: Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. innbruddsbryter Removing intrusion switch Follow the procedure in Before working inside your computer.

  • Page 43: Installing The Intrusion Switch

    Installing the intrusion switch Insert the intrusion switch into the slot on the chassis [1]. Connect the intrusion switch cable to the system board [2]. Demontering og montering...

  • Page 44: Removing Power Switch

    Install the: Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Strømbryter Removing power switch Follow the procedure in Before working inside your computer.

  • Page 45: Installing The Power Switch

    Installing the power switch Align and slide the power switch module into the slot on the chassis until it clicks into place [1, 2]. Connect the power switch cable to the connector on the system board [3]. Demontering og montering...

  • Page 46: Removing Processor

    Install the: Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Prosessor Removing processor Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly Hard drive and optical drive module Heat sink duct...

  • Page 47: Installing The Processor

    b Lift the lever upward and lift the processor shield [2]. Lift the processor out of the socket [3]. Installing the processor Place the processor on the socket such that the slots on the processor align with the socket keys [1]. Close the processor shield by sliding it under the retention screw [2].

  • Page 48: Removing The M.2 Pcie Ssd

    Install the: Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. M.2 PCIe SSD Removing the M.2 PCIe SSD NOTE: The instructions are applicable to M.2 SATA SSD also. Follow the procedure in Before working inside your computer.

  • Page 49: Installing The M.2 Pcie Ssd

    HDD assembly Hard drive and optical drive module To remove the M.2 PCIe SSD: Remove the single (M2x3.5) screw that secures the M.2 PCIe SSD to the system board [1]. b Lift and pull out the PCIe SSD from its connector on the system board [2]. Installing the M.2 PCIe SSD NOTE: The instructions are applicable to M.2 SATA SSD also.

  • Page 50: Removing Power Supply Unit Or Psu

    Install the: Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Strømforsyningsenhet Removing power supply unit or PSU Follow the procedure in Before working inside your computer. Remove the: Side cover Front bezel HDD assembly...
  • Page 51 Heat sink fan To release the PSU: Disconnect the CPU power cable from the system board [1]. b Unroute the power cables from the retention clips on the chassis [2,3]. Disconnect the system power cable from the connector on the system board [4]. To remove the PSU: Remove the screws (3) that secure the PSU to the system [1].

  • Page 52: Installing The Power Supply Unit Or Psu

    Installing the power supply unit or PSU Insert the PSU in the chassis and slide it towards the back of the system to secure it [1, 2]. Replace the screws to secure the PSU to the rear chassis of the system [3]. Demontering og montering...
  • Page 53 Connect the power cable to the connector on the system board [1]. Route the CPU power cable through the retention clips [2,3]. Connect the CPU power cable to the connector on the system board [4]. Demontering og montering...

  • Page 54: Removing Speaker

    Install the: Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Høyttaler Removing speaker Follow the procedure in Before working inside your computer.

  • Page 55: Installing The Speaker

    b Press the release tab [2] and pull the speaker out from the system chassis [3]. Installing the speaker Insert the speaker into the slot on the system chassis and press it until it clicks into place [1, 2]. Connect the speaker cable to the connector on the system board [3]. Demontering og montering...

  • Page 56: Removing System Board

    Install the: Heat sink fan Heat sink duct HDD assembly Hard drive and optical drive module Front bezel Side cover Follow the procedure in After working inside your computer. Hovedkort Removing system board Follow the procedure in Before working inside your computer.
  • Page 57 Memory module M.2 PCIe SSD To remove the I/O panel: Remove the screw that secures the I/O panel [1]. b Rotate the I/O panel and remove it from the system [2]. Disconnect the hard drive data cable [3], optical drive data cable [4] and power cable [5] from the connectors on the system board.
  • Page 58 To remove the screws from the system board: Remove the screws (5) that secure the system board to the chassis [1]. b Remove the standoff single (#6-32) screw [2] and single (M3x5) screw that secures the system board to the system [3]. Demontering og montering...
  • Page 59 To remove the system board: Lift and slide the system board away from the system [1, 2]. Demontering og montering...

  • Page 60: Installing The System Board

    Installing the system board Hold the system board by its edges, and align it towards the back of the system. Lower the system board into the system chassis until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the system chassis [1,2].
  • Page 61 Replace the single (#6-32) screw, single (M3x5) screw and screws (5) that secure the system board to the system [1,2]. Demontering og montering...
  • Page 62 Route all the cables through the routing clips [1]. Align the cables with the pins on connectors on the system board and connect the following cables to the system board: Power switch [2] b Power cable [3] CPU power [4] d Intrusion switch [5] Connect the power cable, optical drive data cable and hard drive data cable [1, 2, 3].
  • Page 63 Install the: M.2 PCIe SSD Memory module Processor Heat sink Heat sink fan Heat sink duct Hard drive and optical drive module HDD assembly Front bezel Side cover Follow the procedure in After working inside your computer. Demontering og montering...
  • Page 64 De påviste elementene vises i listen og blir testet Hvis det er noen problemer, vises feilkodene. Noter deg feilkoden og valideringsnummeret og ta kontakt med Dell. For å kjøre en diagnosetest på en bestemt enhet Trykk på Esc og klikk på Yes (Ja) for å stoppe diagnostisk test.
  • Page 65 Én eller flere minnemoduler kan være skadet eller feilplassert. Sett inn minnemodulene på nytt, og bytt dem ut om nødvendig. DISK C: FAILED INITIALIZATION Initialisering av harddisken mislyktes. Kjør harddisktestene i Dell Diagnostics (Dell-diagnostikk). DRIVE NOT READY Operasjonen krever at det er en harddisk i sporet før den kan fortsette.
  • Page 66 å trykke på tastaturet eller taster under oppstartsrutinen. Kjør Stuck Key (Tast som sitter fast)- testen i Dell Diagnostics (Dell-diagnostikk). LICENSED CONTENT IS NOT ACCESSIBLE IN Dell MediaDirect kan ikke verifisere Digital Rights Management MEDIADIRECT (DRM)-restriksjonene til filen. Filen kan derfor ikke spilles av. Feilsøking...
  • Page 67 Reservebatteriet som støtter systemets konfigurasjonsinnstillinger, må kanskje lades opp. Koble datamaskinen til nettstrøm, for å lade batteriet. Hvis du ikke kan løse problemet, ta kontakt med Dell. TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP Klokkeslettet eller datoen som er lagret i...
  • Page 68 UNEXPECTED INTERRUPT IN PROTECTED MODE Tastaturkontrolleren kan være ødelagt, eller en minnemodul kan være løs. Kjør System Memory (Systemminne)-testene og Keyboard Controller (Tastaturkontroller)-testen i Dell Diagnostics (Dell-diagnostikk) eller ta kontakt med Dell. X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY Sett en plate inn i stasjonen og prøv igjen.

  • Page 69: Kontakte Dell

    Dell tilbyr flere nettbaserte og telefonbaserte støtte- og servicealternativer. Tilgjengeligheten varierer etter land og produkt. Det kan hende at enkelte tjenester ikke er tilgjengelige i ditt område. For å kontakte Dell for spørsmål om salg, teknisk støtte eller kundeservice: Gå til Dell.com/support.

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D11m

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