Page 1 Renault ZOE Vehicle user manual...
Page 3 Welcome to your new electric vehicle This driver’s handbook contains the information necessary: – for you to familiarise yourself with your vehicle, to use it to its best advantage and to benefit fully from the all the functions and the technical developments it incorporates. –...
Page 5 Sections Getting to know your vehicle ....... Driving ..............Your comfort ............Maintenance ............Practical advice ............ Technical specifications ........Alphabetical index ..........
Page 7: Table Of Contents
RENAULT card: general information, use, deadlocking ........
Page 8: Electric Vehicle: Introduction
El ECTri C v Ehi Cl E: introduction (1/5) 1 Electric charging connection 2 Electric motor 3 Secondary 12V battery 4 400 V traction battery 5 Orange electrical power cables...
Page 9 El ECTri C v Ehi Cl E: introduction (2/5) Electric vehicles have special features, but operate in a similar manner to con- ventional vehicles. The main difference in electric vehicles is the exclusive use of electric energy instead of fuel, as used in convention vehicles.
Page 10 El ECTri C v Ehi Cl E: introduction (3/5) Batteries 400 v traction battery Secondary 12v battery This battery stores the energy neces- The second battery on your vehicle is Your electric vehicle has two types of sary to operate the motor in your elec- a secondary 12 V battery: this supplies battery: tric vehicle properly.
Page 11 El ECTri C v Ehi Cl E: introduction (4/5) The vehicle drive system in an electric vehicle uses a direct voltage of approx- imately 400 volts. This system can get hot during and after switching off the ignition. Respect warning messages given on the The A symbol denotes the electrical 400 volt electrical circuit labels in the vehicle.
Page 12 El ECTri C v Ehi Cl E: introduction (5/5) Driving Bad weather, flooded roads: Noise As with a car with an automatic gear- Electric vehicles are particularly quiet. Do not drive through floods box, you will have to get used to not You will not yet necessarily be used to if the depth of water is using your left foot, and not using this...
Page 13: Important Recommendations
imPOr TANT r ECOmmENDATiONS Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury or electric shock which may present a risk to life. in the event of an accident or impact In the event of an accident or an impact to the underside of the vehicle (e.g.: striking a post, raised kerb or other street furni- ture), this may damage the electric circuit or the traction battery.
Page 14: Electric Vehicle: Charging
El ECTri C v Ehi Cl E: charging (1/9) Charging schematic diagram 1 Electric charging connection If you have any questions regarding 2 Charging cord the equipment needed for charging, please ask an authorised dealer. 3 Specific wall socket or recharging ter- minal...
Page 15 El ECTri C v Ehi Cl E: charging (2/9) important recommendations for charging your vehicle Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury or electric shocks which could result in death. Charging Do not do anything to the vehicle during charging (washing, working in the engine compartment, etc.).
Page 16 El ECTri C v Ehi Cl E: charging (3/9) Charging cord A Charging cord B Always read the charging cord instruc- tions carefully before using it B. This cord, designed for specific wall This cord allows: sockets or public terminals, enables the –...
Page 17 El ECTri C v Ehi Cl E: charging (4/9) important recommendations for charging your vehicle Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury or electric shocks which could result in death. Choice of charging cord The standard charging cords supplied with the vehicle have been designed specifically for this vehicle.
Page 18 El ECTri C v Ehi Cl E: charging (5/9) Under extreme conditions, charging Favour charging the traction battery may take several minutes before start- after driving and/or in mild tempera- ing (time required for the traction bat- tures. Otherwise, charging may take a tery to cool down or warm up).
Page 19 El ECTri C v Ehi Cl E: charging (6/9) recharging the traction – press the button 5 on the RENAULT – plug in the vehicle cord. The Z.E. card or on the switch 4 to unlock the warning light 7 flashes rapidly;...
Page 20 El ECTri C v Ehi Cl E: charging (7/9) At the end of a full charge, the Z.E. warning light 7 will remain blue. After a few seconds, the whole display switches off on the instrument panel. You do not need to wait until the charge is at reserve levels to recharge your ve- hicle.
Page 21 10 on the instrument panel goes off; – unplug the cord from the power – Press the button 5 on the RENAULT supply; card or press the switch 4 to unlock the vehicle charging cord;...
Page 22 El ECTri C v Ehi Cl E: charging (9/9) label 13 The label 13 on the charging flap re- minds you of the instructions for the opening and closing of the flap: – with the vehicle stationary, the valve and the charging flap can be open; –...
Page 23 El ECTri C v Ehi Cl E: charging programming (1/2) Daily On the menu A, press “Change ” and set the charging start and end times, Charge scheduler then press “Select ” to confirm. Always Start at Calendar charging Weekly On the menu B, press “Change”...
Page 24 El ECTri C v Ehi Cl E: charging programming (2/2) – briefly press button C or D to access Charge start menu “SETTINGSSTART Charging starts at the set time: LOAD”; – if the ignition is switched off; – press and hold button C or D to con- firm;...
Page 25 4 Activation of the air-conditioning 5 Integrated key. This varies according to the surround- Also, in hot and/or sunny weather, ings: when handling the RENAULT please remember that the tempera- card, it is important to make sure that ture inside the passenger compart- you do not lock or unlock the doors by ment increases very quickly.
Page 26 Refer to the information on “Locking/ “Keycard battery low” appears on the unlocking the doors”. instrument panel (refer to the informa- tion on the “RENAULT card: battery” in Once you have accessed the vehicle section 5). using the integrated key, replace it...
Page 27 If a door or the luggage compartment is open or not properly shut, or if a RENAULT card is still in the reader, the doors and Driver’s responsibility luggage compartment lock then quickly...
Page 28 rE mOTE CONTr Ol r ENAUl T CAr D: use (2/2) Opening the charging flap or unlocking the vehicle charging cord Press the button 3 either to open the charging flap or to unlock the charging cord. Activation of the air- conditioning A long press on the button 4 activates the air-conditioning for a period of ap-...
Page 29 RENAULT card, it can doors, for example. be used to lock/unlock without using the RENAULT card, when it is in access Also, in hot and/or sunny weather, zone 1. please remember that the tempera- ture inside the passenger compart- ment increases very quickly.
Page 30 -Fr EE r ENAUl T CAr D: use (2/4) Unlocking the vehicle With the RENAULT card in zone 1 and the vehicle locked, press button 3 on handle 2 on one of the two front doors: the vehicle will unlock.
Page 31 – the card RENAULT must be within the vehicle’s access zone (1 zone) to be able to use the button for locking; – the vehicle cannot be unlocked again for approximately three seconds after locking by pressing button 3.
Page 32 After locking/unlocking the vehicle and the tailgate only using the but- tons on the RENAULT card, remote locking and unlocking in hands-free mode are deactivated. To reactivate the “hands-free” mode: restart the vehicle.
Page 33 ENAUl T CAr D: deadlocking To deactivate deadlocking Unlock the vehicle using button 1 on the RENAULT card. The hazard warning lights flash once to indicate that the doors have been un- locked. If the vehicle is equipped with a dead-...
Page 34 2 on the handle 1 of one of the A beep will let you know if you have left two front doors and pull towards you. the remote control RENAULT card in the reader when you open the driver’s As a safety precaution, door, and the “Please remove keycard”...
Page 35 OPENiNg AND Cl OSiNg Th E DOOr S (2/2) Door/tailgate open buzzer Child safety When stationary, the warning light 6, To make it impossible for the rear doors to be opened from the inside, move the along with the warning light , comes lever 10 and check from the inside that on when a door, the boot or the charg-...
Page 36: Doors
UNl OCKiNg Th E DOOr S (1/2) locking/Unlocking the doors from the outside This is done using the RENAULT Card; see the “RENAULT Card” information in Section 1. in certain cases, the RENAULT card may not work: – the card battery RENAULT is drained, flat 12 V battery, etc.
Page 37 Unlocking the vehicle from the outside is only possible with the RENAULT card in the vehicle's access zone or using interior locking/unlocking the key integrated in the RENAULT card.
Page 38: Automatic Locking When Driving
AUTOmATiC l OCKiNg Wh EN Drivi Ng Activating/deactivating the Operating faults function If you experience an operating fault (no automatic locking, the indicator With the engine running, press light incorporated in button 1 does not button 1 for approximately five seconds light up when trying to lock the open- until you hear a beep.
Page 39: Front Seat
Fr ONT SEATS To move the seat forwards or To adjust the lumbar support To tilt the seatback back on the driver’s seat Turn control knob 3 to the required po- (depending on vehicle) sition. Lift handle 1 to unlock. Release the handle once the seat is in the correct Lower handle 2 to increase the support position and ensure that the seat is fully...
Page 40: Seat Belts
SEAT BEl TS (1/4) Always wear your seat belt when trav- Before starting, first adjust your driv- elling in your vehicle. You must also ing position, then ask all occupants comply with the legislation of the par- to adjust their seat belts to ensure ticular country you are in.
Page 41 SEAT BEl TS (2/4) ™ locking Front seat belt reminder Adjusting the height of the warning light on display 6 front seat belts Unwind the belt slowly and smoothly It lights up when the engine is started and ensure that buckle 3 locks into Press the button 7 to adjust the seat and, if the driver’s seat belt is not fas- catch 5 (check that it is locked by pull-...
Page 42 SEAT BEl TS (3/4) rear side seat belts 8 rear centre seat belt Fasten sliding buckle 11 into the corre- sponding red catch 13. The belts are locked, unlocked and Unwind belt 9 slowly from its housing, adjusted in the same way as the front then fasten buckle 10 into the corre- belts.
Page 43 SEAT BEl TS (4/4) The following information applies to the vehicle’s front and rear seat belts. – No modification may be made to the component parts of the originally fitted restraint system: seat belts, seats and their mountings. For special operations (e.g. fitting child seats), contact an authorised dealer. –...
Page 44 mETh ODS OF r ESTr AiNT iN ADDiTiON TO Th E Fr ONT SEAT BEl TS (1/4) These are made up of: – Have the entire restraint – seat belt inertia reel pretension- system checked following ers; an accident. – chest-level load limiters; –...
Page 45 mETh ODS OF r ESTr AiNT iN ADDiTiON TO Th E Fr ONT SEAT BEl TS (2/4) load limiter Driver and passenger front airbags Above a certain severity of impact, this mechanism is used to limit the force of Fitted to the driver and passenger side. the belt against the body so that it is at The presence of this equipment is indi- an acceptable level.
Page 46 mETh ODS OF r ESTr AiNT iN ADDiTiON TO Th E Fr ONT SEAT BEl TS (3/4) Operation Operating faults å This system is only operational when This warning light 2 will light up the ignition is switched on. on the instrument panel when the igni- In a severe frontal impact, the airbags tion is switched on and then go out after inflate rapidly, cushioning the impact...
Page 47 mETh ODS OF r ESTr AiNT iN ADDiTiON TO Th E Fr ONT SEAT BEl TS (4/4) All of the warnings below are given so that the airbag is not obstructed in any way when it is inflated and also to prevent the risk of serious injuries caused by items which may be dislodged when it inflates.
Page 48 mETh ODS OF r ESTr AiNT iN ADDiTiON TO Th E r EAr SiDE SEAT BEl TS Force limiter Above a certain severity of impact, this mechanism is used to limit the force of the belt against the body so that it is at an acceptable level.
Page 49: Side Protection
SiDE Pr OTECTiON DEvi CES Side air bags These air bags are fitted to the front seats and are activated at the sides of the seats (door side) to protect the oc- cupants in the event of a severe side impact.
Page 50 ADDiTiONAl m ETh ODS OF r ESTr AiNT All of the warnings below are given so that the air bag is not obstructed in any way when it is inflated and also to prevent the risk of serious injuries caused by items which may be dislodged when the air bag inflates. The air bag is designed to complement the action of the seat belt.
Page 51: Child Safety: General Information
Chil D SAFETY: general information (1/2) Carrying children Please ensure that you comply with the legislation of your country. Children, and adults, must be correctly seated and strapped in for all journeys. The children being carried in your vehi- cle are your responsibility. Driver’s responsibility A child is not a miniature adult.
Page 52 Chil D SAFETY: general information (2/2) Using a child seat Set a good example by always fas- The level of protection offered by the tening your seat belt and teaching child seat depends on its ability to re- your child: strain your child and on its installation.
Page 53 Chil D SAFETY: choosing a child seat rear-facing child seats Forward-facing child seats Booster cushions A baby’s head is, proportionally, heavier The child’s head and abdomen need to From 15 kg or 4 years, the child can than that of an adult and its neck is very be protected as a priority.
Page 54 Chil D SAFETY: choosing a child, baby seat mounting (1/2) There are two ways of attaching child Attachment using the iSOFiX Do not use the child seat seats: via the seat belt or using the system if it may unfasten the seat ISOFIX system.
Page 55 Chil D SAFETY: choosing a child, baby seat mounting (2/2) The two rings 1 are located between The third ring is used to attach the the seatback and the seat base of the upper strap on some child seats: you seat and are identified by a marking.
Page 56: Fitting A Child Seat
Chil D SAFETY: fitting a child seat (1/6) Some seats are not suitable for fitting in the front seat child seats. The diagram on the follow- The laws concerning children travel- ing page shows you how to attach a ling in the front passenger seat differ in child seat.
Page 57 Chil D SAFETY: fitting a child seat (2/6) in the rear side seat rear centre seat A carrycot can be installed across the Check that the belt is suitable for se- vehicle and will take up at least two curing your child seat. Consult an ap- seats.
Page 58 Chil D SAFETY: fitting a child seat (3/6) visual installation of the five-door version Child seat attached using the iSOFiX mounting ü Seat which allows an ISOFIX child seat to be fitted. ± The seats ISOFIX are fitted with an anchorage point which allows a forward-facing ISOFIX child seat with “Universal”...
Page 59 Chil D SAFETY: fitting a child seat (4/6) The table below summarises the information already shown on the diagram on the previous page, to ensure the regula- tions in force are respected. Weight of Front passenger rear side rear centre Type of child seat Seat size the child...
Page 60 Chil D SAFETY: fitting a child seat (5/6) view of the utility version installation Child seat fitted using the iSOFiX mounting ü seat which allows an ISOFIX child seat to be fitted. ± The passenger seat is fitted with an anchorage point for attaching a universal ISOFIX forward-facing child seat.
Page 61 Chil D SAFETY: fitting a child seat (6/6) The table below summarises the information already shown on the diagram on U = Seat which allows a child seat with the previous page, to ensure the regulations in force are respected. “Universal”...
Page 62: Deactivating, Activating The Front Passenger Airbag
Chil D SAFETY: deactivating, activating the front passenger airbag (1/3) Deactivating the front To deactivate the airbag: with the vehicle stationary, push and turn the passenger airbag lock 1 to the OFF position. Before installing a child seat on the With the ignition on, you must check front passenger seat: that the...
Page 63 Chil D SAFETY: deactivating, activating the front passenger airbag (2/3) The markings on the dashboard and labels A on each side of the passen- ger sun visor 3 (example: label shown above) remind you of these instruc- tions. DANgEr Since operation of the front passenger airbag is not compatible with the po- sition of a rear-facing child seat,...
Page 64 Chil D SAFETY: deactivating, activating the front passenger airbag (3/3) DANgEr Since operation of the front passenger airbag is not compatible with the po- sition of a rear-facing child seat, NEv Er fit a rear-facing child re- straint system in a seat protected by an ACTIVATED front Air BAg .
Page 65: Steering Wheel/Power-Assisted Steering
STEEri Ng Wh EEl/ POWEr- ASSiSTED STEEri Ng Power-assisted steering The variable power-assisted steering system is equipped with an electronic control system which alters the level of assistance to suit the vehicle speed. Steering is made easier during parking manoeuvres (for added comfort) whilst the force needed to steer increases progressively as the speed rises (for enhanced safety at high speeds).
Page 66: Driving Position
Drivi Ng POSiTiON: l EFT-h AND Driv E (1/2) 22 21 1.60...
Page 67 – rear fog light. 13 Air-conditioning control. – unlocking the charging flap and 4 Instrument panel. the charging socket; 14 Card reader RENAULT. 5 Driver airbag and horn location. – headlight beam height remote ad- 15 Accessories socket. 6 Ambiance selection switch.
Page 68 Drivi Ng POSiTiON: righ T-h AND Driv E (1/2) 9 10 1.62...
Page 69 (2/2) The equipment fitted, described below, DEPENDS ON ThE vErSiON AND COUNTr Y. 1 Side air vent. 11 – Windscreen wiper/washer stalk, 16 Card reader RENAULT. 2 Side window demister outlet. – On-board computer information 17 Accessories socket. readout control and vehicle set- 3 Passenger airbag location.
Page 70: Warning Lights
WAr NiNg ligh TS (1/3) The presence and operation of the warning lights DEPEND ON ThE EQUiPmENT AND COUNTr Y. å Side light tell-tale light Air bag warning light This comes on when the igni- á main beam headlight tell-tale tion is switched on and goes out after a light few seconds.
Page 71 WAr NiNg ligh TS (2/3) The presence and operation of the warning lights DEPEND ON ThE EQUiPmENT AND COUNTr Y. © Brake circuit fault warning Warning light light This lights up when the ignition is switched on and goes out as soon as If it comes on during braking and is ac- û...
Page 72 WAr NiNg ligh TS (3/3) The presence and operation of the warning lights DEPEND ON ThE EQUiPmENT AND COUNTr Y.   Electrotechnical system Electrotechnical system warning light warning light When the warning light comes on, this If it lights up while driving, this means indicates that the traction battery tem- there is an electrotechnical fault in the perature is too low or that the engine or...
Page 73: Displays And Indicators
DiSPl AYS AND iNDiCATOr S (1/2) The presence and operation of the display and indicators DEPENDS ON ThE lEvEl OF EQUiPmENT AND ThE COUNTr Y. You may customise your instrument message indicating vehicle On-board computer display 6 panel A with content and colours of Please refer to the information on the ready for driving 3 your choice.
Page 74 DiSPl AYS AND iNDiCATOr S (2/2) The presence and operation of the display and indicators DEPENDS ON ThE lEvEl OF EQUiPmENT AND ThE COUNTr Y. reserve level 13 This means the traction battery charge has reached approximately 7% or, de- pending on the vehicle, approximately Ṏ...
Page 75: Trip Computer 1
Tri P COmPUTEr : general information (1/2) b) journey parameters: – current energy consumption; – total energy consumption and distance travelled since the last reset; – average energy consumption and average speed. c) service interval; d) tyre pressure reset; e) trip log, operating faults and informa- tion message readout;...
Page 76 Tri P COmPUTEr : general information (2/2) Automatic resetting of the resetting the estimated journey parameters range After a full recharge of the traction bat- Resetting occurs automatically when tery, you can select two types of reset- the maximum value of any of the pa- ting: manual or automatic.
Page 77 ON-BOAr D COmPUTEr : trip settings (1/3) The display of information shown below DEPENDS ON ThE vEhiClE EQUiPmENT AND COUNTr Y. Examples of selections interpreting the display selected 101778 km a) Total mileage and trip mileage recorder. 112.4 km Totals b) Journey parameters.
Page 78 ON-BOAr D COmPUTEr : trip settings (2/3) The display of information shown below DEPENDS ON ThE vEhiClE EQUiPmENT AND COUNTr Y. Examples of selections interpreting the display selected c) Service interval. Service in Distance remaining until the next service (displayed in miles/kilome- tres), then when the service nears, several scenarios are possible: 1,210 miles –...
Page 79 ON-BOAr D COmPUTEr : trip settings (3/3) The display of information shown below DEPENDS ON ThE vEhiClE EQUiPmENT AND COUNTr Y. Examples of selections interpreting the display selected d) reset the tyre pressure. LEARNING THE TYRE Please refer to the information on the “Tyre pressure loss warning” in PRESSURE Section 2.
Page 80 Tri P COmPUTEr AND WAr NiNg SYSTEm: information messages These can help in the vehicle starting phase, or give information about a selection or a driving status. Examples of information messages are given in the following pages. Examples of messages interpreting the display selected «Disconnect cable to start up»...
Page 81 Tri P COmPUTEr AND WAr NiNg SYSTEm: operating fault messages © These appear with the warning light and mean that you should drive very carefully to an authorised dealer as soon as possible. if you fail to follow this recommendation, you risk damaging your vehicle. ©...
Page 82 Tri P COmPUTEr AND WAr NiNg SYSTEm: warning message û These appear with the warning light and require you to stop immediately, for your own safety, as soon as traffic conditions allow. Stop your engine and do not restart it. Contact an Authorised Dealer. Examples of warning messages are given in the following pages.
Page 83 Cl OCK AND EXTEri Or TEmPEr ATUr E (1/2) 9°C 12:00 resetting the clock A – the minutes flash - press buttons 1 and 2 to set the minutes; To access the display 3 for setting the – hold down button 1 or 2 to confirm time: the minutes setting.
Page 84 Cl OCK AND EXTEri Or TEmPEr ATUr E (2/2) External temperature indicator Clock Special note: When the outside temperature is – 3°C to + 3°C, the °C characters flash (sig- nalling a risk of ice on the road). resetting the clock B The time setting is done automatically.
Page 85: Rear View Mirrors
rEA r-vi EW mirr Or S heated door mirrors When the engine is started, mirror de- icing is activated with the rear screen de-icing/demisting. Folding door mirrors Move button 1 to position D to fold the door mirrors in. To reset them for dri- ving, return to position B.
Page 86: Audible And Visual Signals
AUDiBl E AND vi SUAl Sig NAl S Direction indicators Move stalk 1 parallel to the steering wheel and in the direction you are going to turn it. One-touch mode When driving, it is possible that the steering wheel may not be turned suf- ficiently to return the stalk automatically to its starting position.
Page 87: Pedestrian Horn
PEDESTri AN h Or N Electric vehicles are particularly quiet. Warning noise selection This system enables you to warn – Keep switch 1 pressed down. people of your presence – especially The various sounds will be played in pedestrians and cyclists. succession;...
Page 88: Exterior Lighting And Signals
EXTEri Or ligh TiNg AND Sig NAl S (1/3) Dipped beam headlights manual operation Turn the ring 2 until the symbol is oppo- site mark 3. This indicator light on the instrument panel comes on. Automatic operation (depending on vehicle) Turn ring 2 until the AUTO symbol is op- posite mark 3: with the engine running, the dipped beam headlights switch on...
Page 89 EXTEri Or ligh TiNg AND Sig NAl S (2/3) Switching off the lights “See-me-home lighting” function There are two possibilities: – manually, move ring 2 to position 0; Depending on the vehicle, this func- – the lights will go out automatically tion allows you to briefly switch on the when the engine is switched off, the dipped beam headlights (to provide...
Page 90 EXTEri Or ligh TiNg AND Sig NAl S (3/3) Switching off the lights Turn the central ring 4 again to align marker 5 with the symbol. The warning light on the instrument panel goes out. The rear fog lights switch off when the exterior lights are switched off.
Page 91: Headlight Beam Adjustment
hEAD ligh T BEAm ADJUSTmENT For manual settings Examples of positions for adjusting control A according to the load Driver alone or with front passenger Driver with one front passenger and two or three rear passengers Driver with one front passenger, three rear passengers and luggage On vehicles fitted with this function, Driver with luggage or load reaching the maximum...
Page 92 WiNDSCr EEN WASh , WiPE (1/2) vehicles with automatic wiper function A park B automatic wiper function. When this position is selected, the system detects water on the wind- screen and triggers the wipers at a suitable wiping speed. It is possi- ble to change the triggering thresh- old and the time sweeps by turning ring 2:...
Page 93 WiNDSCr EEN WASh , WiPE ( Efficiency of a wiper blade Check the condition of the wiper blades. How long they last depends on you: – it must remain clean: clean the blade and the screen regularly with soapy water; –...
Page 94 r EAr SCr EEN WASh , WiPE rear screen washer/ wiper With the ignition on, push the stalk. Efficiency of a wiper blade Check the condition of the wiper blades. How long they last depends on you: – it must remain clean: clean the blade and the screen regularly with soapy water;...
Page 95 Section 2: Driving (Advice on use relating to fuel economy and the environment) Starting, stopping the engine ............Gear control .
Page 96: Starting, Stopping The Engine
The RENAULT card must be inserted in card reader 2 or in detection zone 3. When you get into the vehicle, insert the RENAULT card fully into card reader 2. To start – position the gear lever to the position To start P only ;...
Page 97 (2/3) Operating faults In certain cases, the hands-free RENAULT card may not work: – the card battery RENAULT is drai- ned, flat 12 V battery, etc. – near to appliances operating on the same frequency as the card (moni- Driver’s responsibility tor, mobile phone, video game, etc.);...
Page 98 STAr TiNg, STOPPiNg Th E ENgi NE (3/3) Conditions for stopping the hands-free rENAUl T card engine With the card in the vehicle, press button 1: the engine switches off and The vehicle must be stationary, with the the message r EADY goes out on the lever positioned to N or P.
Page 99: Gear Control
gEA r CONTr Ol (1/2) Only engage D or r when the vehi- cle is stopped, with your foot on the brake and the accelerator pedal re- leased. Driving Put the lever 1 to position D or r. The vehicle moves forward once you release the brake pedal (without pressing on the accelerator pedal).
Page 100: /Handb R Ake
gEA r CONTr Ol /hANDB r AKE (2/2) Parking the vehicle handbrake When the vehicle is at a standstill, To release: place the lever in position P: the drive Pull the lever 6 up slightly, press wheels are mechanically locked by the button 5 and then lower the lever to the transmission.
Page 101: Driving Advice, Eco-Driving
Drivi Ng ADvi CE, ECO-Drivi Ng (1/3) Fuel consumption is accredited in ac- cordance with a standard regulatory method. Identical for all manufacturers, this enables vehicles to be compared with one another. Consumption in real time depends on vehicle usage condi- tions, equipment fitted and the user’s driving style.
Page 102 Drivi Ng ADvi CE, ECO-Drivi Ng (2/3) Driving style indicator Journey log (Driving ECO² The instrument panel or multimedia dis- play 2 shows: Score) Lets you know about the driving style – an overall grade taking into account adopted (speed and anticipation). You When the engine is switched off, acceleration, braking anticipation are notified by the colour in the zone 1...
Page 103 Drivi Ng ADvi CE, ECO-Drivi Ng (3/3) ECO mode While driving, it is possible to leave the Disabling the function ECO mode temporarily in order to im- Press switch 3. ECO mode is a function which opti- prove engine performance. ...
Page 104 vE hi Cl E r ANg E: recommendations (1/2) The vehicle range is approved for a mixed NEDC cycle (New European Driving Cycle). In real usage, the range of an electric vehicle may vary depending on several factors over which you have partial con- trol, which may make a considerable difference to the vehicle range.
Page 105 vE hi Cl E r ANg E: recommendations (2/2) vehicle loading Avoid pointlessly overloading your ve- hicle. heating levels Tyres The use of heating or air-conditioning An under-inflated tyre increases energy reduces vehicle range. consumption. Comply with the speci- To maintain your vehicle range, you are fied tyre pressures for your vehicle.
Page 106: Environment
This commitment is illustrated by the the vehicle components have been de- – Worn parts replaced in the course Renault eco² group signature. signed to enable them to be recycled. of routine vehicle maintenance (sec- The materials and structures have ondary 12 V battery, batteries, etc.)
Page 107: Tyre Pressure Loss Warning
TYr E Pr ESSUr E l OSS WAr NiNg (1/3) resetting the standard level for the tyre pressures This should be done: – when the standard tyre pressure needs to be changed to adapt to usage conditions (empty, carrying a load, motorway driving, etc.);...
Page 108 TYr E Pr ESSUr E l OSS WAr NiNg (2/3) Note: « PUNCTUrE »  The standard tyre pressure cannot be less than that recommended and indi- The warning light comes on cated on the door frame. steady, accompanied by the message “PUNCTURE”...
Page 109 TYr E Pr ESSUr E l OSS WAr NiNg (3/3) “CHECK TYRE PRESSURE SENSORS replacing wheels/tyres Tyre repair product and  inflation kit This system requires specific equip- The warning light flashes for ment (wheels, tyres, hubcaps, etc.). Because the valves are specially desi- several seconds, then stays on, along Please see the information on “Tyres”...
Page 110 Driv Er COrr ECTiON DEvi CES, AiDS (1/5) These include: ABS (anti-lock braking Operating faults – the (anti-lock braking system) © system); – lit up on the in- Under heavy braking, the ABS prevents – the electronic stability program strument panel, (depending on the the wheels from locking, allowing the ESC with understeer control and vehicle) alongside messages “Check...
Page 111 Driv Er COrr ECTiON DEvi CES, AiDS (2/5) Electronic stability program Understeer control Operating faults ESC with understeer control This system optimises the action of the When the system detects an operat- and traction control ESC in the case of pronounced under- ing fault the message “Check ESC”...
Page 112 Driv Er COrr ECTiON DEvi CES, AiDS (3/5) Emergency brake assist Special cases When using the cruise control: This system supplements the ABS – if you use the accelerator, when you and helps reduce vehicle stopping dis- release it, the system may be trig- tances.
Page 113 Driv Er COrr ECTiON DEvi CES, AiDS (4/5) hill start assistance Depending on the gradient of the in- cline, this system assists the driver when starting on a hill. It prevents the vehicle from rolling backwards by au- The hill start assistance tomatically applying the brakes when system cannot completely the driver lifts his/her foot off the brake...
Page 114 Driv Er COrr ECTiON DEvi CES, AiDS (5/5) regenerative braking system Operating faults © – lights up on the instrument When braking, the regenerative brak- panel, alongside the message ing system can convert the energy pro- “Check braking system”: braking as- duced by the vehicle deceleration into electric energy.
Page 115: Speed Limiter
SPEED limi TEr (1/3) The speed limiter function helps you Controls Switching on  stay within the driving speed limit that Press the side switch 1 . The warn-  1 Main “On/Off” switch. you choose, known as the limit speed. ing light 6 comes on, lit orange, and 2 Limit speed activation, storage and...
Page 116 SPEED limi TEr (2/3) varying the limit speed Exceeding the limit speed The limit speed may be changed by re- It is possible to exceed the limit speed peatedly pressing: at any time. To do this: press the accel- erator pedal firmly and fully (beyond –...
Page 117 SPEED limi TEr (3/3) recalling the limit speed If a speed has been saved, it can be re- called by pressing switch 5 ((R)). When the stored speed is recalled, ac- tivation of the speed limiter is confirmed by the illumination of the warning light Ð...
Page 118: Cruise Control
Cr UiSE CONTr Ol (1/4) This function is an addi- tional driving aid. The func- tion does not take the place of the driver. Therefore, it The cruise control function helps you to Controls can under no circumstances replace maintain your driving speed at a speed the driver’s responsibility to respect that you choose, called the cruising 1 Main “On/Off”...
Page 119 Cr UiSE CONTr Ol (2/4) Switching on Activating cruise control Driving  At a steady speed (above 18 mph Once a cruising speed is stored and Press switch 1 side  (30 km/h approximately)) press switch 2 the cruise control function is active, The warning light 6 comes on, lit or (+): the function is activated and the...
Page 120 Cr UiSE CONTr Ol (3/4) Exceeding the cruising speed Putting the function on standby The cruising speed may be exceeded at any time by depressing the accelera- The function is set to standby if you: tor pedal. While it is being exceeded, –...
Page 121 Cr UiSE CONTr Ol (4/4) NB: if the speed previously stored is much higher than the current speed, the vehicle will accelerate more rapidly to reach this threshold. returning to the cruising speed Switching off the function If a speed is stored, it can be recalled, The cruise control function is deacti- once you are sure that the road con- vated if you press switch 1: in this case...
Page 122: Parking Distance Control
PAr KiNg DiSTANCE CONTr Ol (1/2) Operating principle Ultrasonic detectors, installed in the rear bumper (depending on the vehi- cle), measure the distance between the vehicle and an obstacle whilst revers- ing. This measurement is indicated by beeps which become more frequent the closer you come to the obstacle, until they become a continuous beep when the vehicle is approximately 30 centi-...
Page 123 PAr KiNg DiSTANCE CONTr Ol (2/2) Operating faults Depending on the vehicle, when the system detects an operating fault, the message “check parking distance con- Park Assist trol” appears on the instrument panel, Rear parking sensor accompanied by the warning light ©...
Page 124: Reversing Camera
rE v Er SiNg CAmEr A (1/2) Operation 3 moving guide line: This gauge remains fixed and indicates the vehicle trajectory if the wheels are When reversing, the camera 1 on the This is shown in blue on screen 2. It in- in line with the vehicle.
Page 125 rE v Er SiNg CAmEr A (2/2) Parking distance control The screen shows a reverse image. Rear parking distance control The frames are a representation Parking sensor volume projected onto flat ground; this in- formation must not be taken into Rear camera settings account when superimposed on a vertical object or an object on the...
Page 126 2.32...
Page 127 Section 3: Your comfort Air Vents ..............Manual air conditioning .
Page 128 Air v ENTS: air outlets (1/2) 1 side air vent. 5 passenger footwell heater outlets. 2 side window demister outlet. 6 control panel. 3 centre air vents. 4 windscreen demisting vents.
Page 129: Air Vents
Air v ENTS: air outlets (2/2) To remove bad odours from your ve- hicles, only use the systems designed for this purpose. Consult an approved Dealer. Centre air vents. Side air vents Air flow Air flow Move the cursors 7 (beyond the resist- To open air vent 9, press on the air vent ance point).
Page 130: Manual Air Conditioning
mANUAl Air CONDiTiONiNg (1/3) The air conditioning system is used for: – lowering the temperature inside the passenger compartment; – eliminating condensation more quickly. Advice: to optimize vehicle range, de- activate the air conditioning when the outside temperature is comfortable. Adjusting the ventilation speed Turn the control 5 to one of the eight...
Page 131 mANUAl Air CONDiTiONiNg (2/3) ½ All the air flow is directed to the dashboard vents. ¿ The air flow is directed mainly towards the footwells. rear screen de-icing/ demisting Press the 7 button: the integrated in- dicator light comes on. This function enables rapid demisting or de-icing of the rear screen and de-icing of the door mirrors (on equipped vehicles).
Page 132 mANUAl Air CONDiTiONiNg (3/3) Air recirculation is for: – isolating the vehicle from the exter- nal atmosphere (driving in polluted areas, etc.); – lowering the passenger compart- ment temperature as quickly as pos- sible. Clear view function Switching the air recirculation on Press the 2 button: the integrated indi- cator light comes on.
Page 133 AUTOmATiC Air- CONDiTiONiNg (1/4) The system controls the fan speed, air distribution, air recirculation,starting and stopping the air conditioning, the heating and air temperature. AUTO: allows the selected comfort level to be best attained, depending on the exterior conditions. Press button 1. Adjusting the air temperature Turn control 2 to obtain the desired temperature.
Page 134 AUTOmATiC Air- CONDiTiONiNg (2/4) The displayed temperature values show a comfort level. When starting the engine, increas- ing or decreasing the value dis- played will not allow the com- fort level to be reached any more quickly. The system will always op- timise the temperature increase or decrease (the ventilation system does not start instantly at maximum...
Page 135 AUTOmATiC Air- CONDiTiONiNg (3/4) Adjusting the ventilation speed Turn the control 6 to one of the eight positions to start the ventilation system and adjust the power. Position OFF In this position: – the air conditioning switches off au- tomatically; –...
Page 136 AUTOmATiC Air- CONDiTiONiNg (4/4) – during recirculation, air is taken from the passenger compartment and is recycled, with no air being taken from outside the vehicle; – air recirculation allows the external atmosphere to be cut off (when driv- ing in polluted areas, etc.); –...
Page 137: Air Conditioning: Remote Activation
Section 1); – connected services. The air-conditioning can be activated Activating the function is visualised by using the card RENAULT or by the con- – constant illumination of the hazard Driver’s responsibility nected services. warning lights and the side repeat-...
Page 138: Air Conditioning: Programming
Air CONDiTiONiNg: programming (1/4) Operating conditions – the ignition must be switched off; – the vehicle must be locked; – the traction battery charge level must be greater than 25% or, depending on the vehicle, 45% for the function to be triggered; –...
Page 139 Air CONDiTiONiNg: programming (2/4) From the multimedia “Programme” activation The function is triggered one hour prior to the programmed time to reach a display A – With the ignition switched on and the comfortable temperature. air-conditioning operating (please Setting the start time for the refer to the information on “Automatic The warning lights integrated in the function...
Page 140 Air CONDiTiONiNg: programming (3/4) – briefly press button B or C to access the menu “Warm up cabin for”; – press and hold button B or C to con- firm; – briefly press button B or C to access the clock settings; –...
Page 141 Air CONDiTiONiNg: programming (4/4) Connected services The air conditioning can also be acti- vated using the connected services. For more information regarding the op- erating conditions, please contact an authorised dealer. “Programme” activation Stopping the programmed air conditioning – With the ignition switched on and the Driver’s responsibility air-conditioning operating (please The air conditioning stops automati-...
Page 142: Air Ioniser
Air i ONiz Er Select one of the two modes or stop dif- fusion: – CLEAN : helps to reduce bacteria and allergenic particles present in the air; – RELAX: provides a clean and relax- ing driving environment by emitting ions;...
Page 143 Air CONDiTiONiNg : information and operating instructions (1/2) Advice on use recommendations to limit energy Operating faults consumption and maintain the In some situations, (air conditioning As a general rule, contact your ap- range of the vehicle: off, air recirculation activated, ventila- proved dealer in the event of an oper- Drive with the air vents open and the tion speed at zero or low, etc.) you may...
Page 144 Air CONDiTiONiNg : information and operating instructions (2/2) Ñ Type of refrigerant fluid  Type of oil in the air condi- tioning circuit  inflammable product  Consult the driver’s hand- book  maintenance Quantity of refrigerant fluid present in the ve- x.xxx kg hicle.
Page 145: Electric Windows
4. A confirmation message is displayed on the instrument panel. Driver’s responsibility Never leave your vehicle with the RENAULT card inside, and never leave a child, adult who is not self- sufficient or a pet, even for a short Electric windows From the driver’s seat, use switch:...
Page 146 El ECTri C WiNDOWS /mANUAl WiNDOW WiNDEr S (2/2) Operating faults If a fault occurs when closing a window, the system switches to normal mode: lift the switch concerned as many times as necessary until the window is fully closed, release it. Press the switch again (still on the closing side) for ap- proximately one second to reset the system.
Page 147: Interior Lighting
iNTEri Or ligh TiNg/S UN vi SOr Courtesy light luggage compartment light Sun visor Tilt switch 2 to move it to the position Light 4 comes on when the boot is Lower the sun visor 5 over the wind- for: opened.
Page 148: Passenger Compartment Storage/Fittings
PASSENg Er COmPAr TmENT STOr Ag E, FiTTiNg S (1/3) Front door storage Cup holder 2 and 4 Centre console storage compartments 1 compartment 3 When turning corners, accelerating or braking, No object should be placed ensure that the recepta- on the floor (in front of the cle being held by the cup driver).
Page 149 PASSENg Er COmPAr TmENT STOr Ag E, FiTTiNg S (2/3) Dashboard storage rear door storage grab handle 8 compartment 5 compartment 7 This offers support and can be held when the vehicle is being driven. glove box Do not use it for getting into or out of the vehicle.
Page 150 PASSENg Er COmPAr TmENT STOr Ag E, FiTTiNg S (3/3) Storage pocket 9 with side 10 storage pocket Sun visor storage 11 opening Can be used to hold motorway toll tick- ets, maps, etc. Ensure that no hard, heavy or pointed objects are placed in the “open”...
Page 151: Ashtray 1
ASh Tr AY, ACCESSOri ES SOCKET Accessories socket 2 It is provided for connecting accessories approved by our Technical Department. Ashtray 1 To open, lift the cover. To empty, pull the ashtray towards you and it will be re- leased from its housing. Connect accessories with a maximum power of 120 watts (12 V) only.
Page 152 rEA r h EADr ESTS Position for use To refit the headrest Raise or lower the headrest while pull- Insert the headrest rods into the holes, ing it towards the front of the vehicle. and lower the headrest to the first notch.
Page 153: Rear Bench Seat: Functions
r EAr BENCh SEAT: functions To replace the seatback, proceed in the reverse order to removal. Before moving the seatback, put Refit the seatback and click it back into the seat belt in belt guide A to avoid place. damaging it. When moving the rear seats, ensure that nothing obstructs the anchorage...
Page 154: Rear Parcel Shelf
r EAr PAr CEl Sh El F rear parcel shelf – push the shelf 2 inwards and turn it; – pull the shelf towards you. To remove: To refit, proceed in the reverse order to – lower the rear headrests; removal.
Page 155 l Ugg Ag E COmPAr TmENT COv Er : utility versions The luggage compartment cover con- The luggage compartment cover is The luggage compartment cover is sists of a rigid section A and a folding in the folded position. removed. section B.
Page 156: Spoiler
BOOT /SPOilEr Opening Spoiler Press button 1 and lift the boot lid It is forbidden to attach objects and/ or accessories (bike rack, etc.) to spoiler A. Closing Lower the boot lid using the handle inside the boot (depending on the vehi- cle) to assist you.
Page 157: Transporting Objects In The Luggage Compartment
Tr ANSPOr TiNg OBJECTS iN Th E l Ugg Ag E COmPAr TmENT Always position the objects transported so that the largest surface is against: – The rear bench seatback for normal loads (example A). – The front seatbacks with the rear seatbacks folded down, as is the case for maximum loads (example B).
Page 158: Multimedia Equipment
mUl TimEDiA EQUiPmENT The presence and location of this equip- ment depends on the vehicle version. 1 Multimedia touchscreen display; 2 Multimedia sockets; 3 Voice commands; 4 Steering column control; 5 Microphone. Refer to the equipment instructions for information on how to operate this equipment.
Page 159 Section 4: Maintenance Bonnet ............... . Levels .
Page 160: Bonnet
BONNET (1/2) Please note when work- ing close to the engine that it may be hot. The engine To open, pull handle 1, located on the Unlocking the bonnet catch cooling fan may also start left-hand side of the dashboard. ...
Page 161 BONNET (2/2) Opening the bonnet Closing the bonnet Lift the bonnet; you will need to guide it Check that nothing has been left in the as it is held by a strut. engine compartment. To close the bonnet again, hold the bonnet in the middle and guide it down, allowing a 30 cm gap before it is closed, then release it.
Page 162: Levels
lE v El S (1/2) Checking intervals replacement intervals Check the coolant level regularly Refer to the Maintenance Document for (very severe damage is likely to be your vehicle. caused to the engine if it runs out of coolant). If the level needs to be topped up, only use products approved by our Technical Department which ensure: –...
Page 163: Brake Fluid
lE v El S (2/2) Topping up After any operation on the hydraulic cir- cuit, a specialist must replace the fluid. Only use fluids approved by our Technical Department (and taken from a sealed container). replacement intervals Refer to the Maintenance Document for your vehicle.
Page 164: Secondary 12V Battery
SECONDAr Y 12 v BATTEr Y (1/2) maintenance/replacement The charge status of the 12 volt bat- tery 1 can decrease, especially if you use your vehicle: – when the outside temperature drops; – after extended use of energy-con- suming devices with the engine switched off.
Page 165 SECONDAr Y 12 v BATTEr Y (2/2) Breakdown recovery To avoid damaging your vehicle, do not recharge the secondary 12 V battery using: – an external battery charger; – a battery from another vehicle. Please contact an Authorised Dealer. label A Observe the indications on the battery.
Page 166: Tyre Pressure
TYr E Pr ESSUr E vehicle fitted with a tyre pressure loss warning system If under-inflated (puncture, low pres-  sure, etc.), the warning light the instrument panel comes on. See «Tyre pressure loss warning» in chap- ter 2. For your safety, please re- spect the speed limit.
Page 167: Bodywork Maintenance
BODYWOr K mAiNTENANCE (1/3) A well-maintained vehicle will last You should Observe the vehicle stopping distances longer. It is therefore recommended to when driving on gravelled surfaces to Wash your car frequently, with the maintain the exterior of the vehicle reg- prevent paint damage.
Page 168 BODYWOr K mAiNTENANCE (2/3) What you should not do Wash the vehicle in bright sunlight or Degrease or clean using freezing temperatures. high-pressure cleaning Do not scrape off mud or dirt without equipment or by spray- pre-wetting. ing on products not ap- proved by our Technical Allow dirt to accumulate on the exterior.
Page 169 BODYWOr K mAiNTENANCE (3/3) vehicles with a matte paint Using a roller type car wash Cleaning the headlights finish Return the windscreen wiper stalk to As the headlights are made of plastic the Park position (refer to the informa- “glass”, use a soft cloth or cotton wool This type of paint requires certain pre- tion on the “Windscreen washer, wiper”...
Page 170: Interior Trim Maintenance
iNTEri Or Trim mAiNTENANCE (1/2) A well-maintained vehicle will last glass instrument panel Textiles (seats, door trim, etc) longer. It is therefore recommended to (e.g. instrument panel, clock, exterior Vacuum-clean the textiles regularly. maintain the interior of the vehicle regu- temperature display, radio display, etc.) larly.
Page 171 iNTEri Or Trim mAiNTENANCE (2/2) removal/replacing removable You should not: equipment originally fitted in Position objects such as deodorants, the vehicle scents etc. near air vents as this could damage your dashboard trim. If you need to remove equipment in order to clean the passenger com- partment (for example, mats), always ensure that they are correctly refitted...
Page 172 4.14...
Page 173 Section 5: Practical advice Tool kit ............... . Tyre inflation kit .
Page 174: Tool Kit
TOOl KiT The tools included in the tool kit depend lever 1 on the vehicle. This locks or unlocks the wheel bolts Never leave tools unse- Tool kit A is located in the tray under and tow eye. cured in the vehicle: there the luggage compartment carpet.
Page 175 TYr E Pr ESSUr E KiT (1/3) Do not attempt to use the The kit is only approved for inflation kit if the tyre has inflating the tyres of the ve- been damaged as a result hicle originally equipped of driving with a puncture. with the kit.
Page 176 TYr E Pr ESSUr E KiT (2/3) With the engine running and the – press switch 4 to inflate the tyre to parking brake applied, the recommended pressure (please refer to the information in the section – unroll the hose from the container; on “Tyre pressure”);...
Page 177 TYr E Pr ESSUr E KiT (3/3) Once the tyre is correctly inflated, Precautions when using the remove the kit: slowly unscrew the in- flation adapter 1 to prevent any repair The kit should not be operated for more product from escaping and store the than 15 consecutive minutes.
Page 178 TYr ES (1/3) The tyres are the only contact between When the tyre tread has been worn to the vehicle and the road, so it is essen- the level of the wear indicators, they tial to keep them in good condition. become visible 2: it is then necessary You must make sure that your tyres to replace your tyres because the tread...
Page 179 TYr ES (2/3) Tyre pressures Pressures should be checked when the vehicle fitted with a tyre pressure tyres are cold; ignore higher pressures loss warning system Adhere to the tyre pressures. The tyre which may be reached in hot weather pressures should be checked at least If under-inflated (puncture, low pres- ...
Page 180 TYr ES (3/3) Changing wheels around Use in winter Studded tyres This type of equipment may only be This practice is not recommended. Chains used for a limited period and as laid For safety reasons, fitting snow down by local legislation. It is neces- chains to the rear axle is strictly for- Fitting new tyres sary to observe the speed specified by...
Page 181: Headlights (Changing Bulbs)
Fr ONT h EADligh TS: changing bulbs main beam/dipped headlights Remove cover A. Unscrew bulb holder 2 and remove the set from its housing. Disconnect the bulb. Bulb type: h7. It is essential to use anti U.V. 55W bulbs so as not to damage the plastic on the headlights.
Page 182 r EAr ligh TS AND SiDE ligh TS: changing bulbs (1/2) Direction indicator lights/ – release the light assembly from out- refitting side the vehicle by pulling towards brake and side lights To refit, proceed in the reverse order, the rear; taking care not to damage the wiring.
Page 183 r EAr AND SiDE ligh TS: changing bulbs (2/2) high-level brake light 7 Number plate lights 9 Side indicator lights 11 Consult an approved dealer. – Unclip light 9 by pressing tab 10; – Unclip indicator light 11 (using a flat- blade screwdriver type tool posi- –...
Page 184: Interior Lighting: Changing Bulbs
iNTEri Or ligh TiNg : changing bulbs Courtesy light luggage compartment light Disconnect the light. Press tab 3 to release the lens 5 and Unclip the lens (using a flat-blade Unclip light 2 by pressing the tabs on access bulb 4. screwdriver or similar).
Page 185 Operating faults If the battery is too weak to ensure cor- rect operation, you can still start (insert the RENAULT card in the card reader) and lock/unlock the vehicle (refer to the information on "Locking/unlocking the doors" in Section 1).
Page 186 “h ANDS-Fr EE” CAr D: battery (2/2) Precautions relating to batteries: – keep (new or used) bat- teries out of reach of chil- dren; – not to swallow the batteries. r isk of chemical burns which may led to death. –...
Page 187: Fuses
FUSES (1/2) Fuse box Tweezers 1 If any electrical component does not Remove the fuse using tweezers 1, lo- work, check the condition of the fuses. cated at the back of flap A. Unclip the access flap A. To remove the fuse from the tweezers, Check the fuse in question slide the fuse to the side.
Page 188 FUSES (2/2) Allocation of fuses 10 Front ceiling light and boot light; (the presence and location of fuses de- 11 Pedestrian horn; pends on the vehicle equipment level) 12 Brake switch; 1 Brake light; 13 Driver’s window winder; Check the fuse in question 2 Horn;...
Page 189: Fitting A Radio
FiTTiNg A r ADiO – In all cases, it is very important to follow the manufacturer’s instruc- tions carefully. – The specifications of the brack- radio location 1 Door speakers 2 ets and wires (available from our network) vary depending on the Unclip the blanking cover.
Page 190: Accessories
ACCESSOri ES Electrical and electronic accessories Before installing this type of accessory (particularly for transmitters/receivers: frequency bandwidth, power level, po- sition of the aerial, etc.), make sure it is compatible with your vehicle. You can get advice from an authorised dealer. Connect accessories with a maximum power of 120 Watts only.
Page 191 WiNDSCr EEN WiPEr Bl ADES Keep monitoring the condition of the wiper blades. How long they last de- pends on you: – clean the blades and the wind- screen regularly with soapy water; – do not use them when the wind- screen is dry;...
Page 192: Towing/Breakdown
TOWiNg, Br EAKDOWN (1/3) Choice of breakdown service in the event of an energy fault In the event of a fully discharged trac- tion battery, any type of towing is per- mitted: towing on a flatbed truck or towing on the road using the tow eye (please see following pages).
Page 193 TOWiNg, Br EAKDOWN (2/3) in the event of an energy Before towing, unlock the steering Once you have finished towing, press column: engage the lever 5 in posi- the engine start button twice (risk of fault: towing tion N, insert the card in the reader 4 running down the 12 V battery).
Page 194 After use, check that all the tools are correctly clipped into the tool kit, Do not remove the card then, depending on the vehicle, po- RENAULT from the reader sition it correctly in its housing. when the vehicle is being Risk of injury.
Page 195: Operating Faults
The activation of the air conditioning The card RENAULT is outside its Step closer to the vehicle. using the card RENAULT fails to work. area of action. One of the usage conditions is not Please refer to the information on “Air- complied with.
Page 196 OPEr ATiNg FAUl TS (2/4) FAUl TS POSSiBlE CAUSES WhAT TO DO The programmable air conditioning One of the usage conditions is not Please refer to the information on “Air- fails to work. complied with (the traction battery conditioning: programming” in Section 3. is not charged, etc).
Page 197 OPEr ATiNg FAUl TS (3/4) Electrical equipment POSSiBlE CAUSES ACTiON rEQUirED The wipers do not work. Wiper blades stuck. Free the blades before using the wipers. Broken windscreen wiper fuse. Consult an approved dealer. Blown rear screen wiper fuse (intermit- Replace the fuse or have it replaced;...
Page 198 OPEr ATiNg FAUl TS (4/4) Electrical equipment POSSiBlE CAUSES ACTiON rEQUirED The headlights Only one: – blown bulb, Replace the bulb or have it replaced. are not working. – disconnected wire or incorrectly-posi- Check and reconnect the wire or the con- tioned connector, nector.
Page 199 Section 6: Technical specifications Vehicle identification plates ............Engine identification plate .
Page 200: Vehicle Identification Plates
vE hi Cl E iDENTiFiCATiON Pl ATES The information shown on the ve- 5 GTW (Gross train weight: vehicle hicle identification plate should be fully loaded, with trailer). quoted on all correspondence or 6 MPAW (Maximim Permissible orders. Weight) for front axle. vehicle identification plate A 1 Manufacturer name.
Page 201: Engine Identification Plate
ENgi NE iDENTiFiCATiON Pl ATE/ENgi NE SPECiFiCATiON Please quote the information on the Engine specification C : Engine type: 5AQ engine plate or label A in all corre- B : Engine type: 5AM spondence or orders. (Location varies depending on engine) 1 Engine type.
Page 202: Weights
WEigh TS (in kg) The weights indicated for a basic vehicle without options: they vary depending on the your vehicle’s equipment. Consult your approved Dealer. maximum permissible all-up weight (mmAC) Weights are indicated on the vehicle identification plate (refer to Total train weight (mTr) the information on “Vehicle identification plates”...
Page 203: Dimensions
DimENSiONS (in metres) 0,839 2,588 0,657 1,511 4,084 1,562* 1,510 1,945 Unladen...
Page 204: Replacement Parts And Repairs
rEP l ACEmENT PAr TS AND r EPAir S Original parts are based on strict specifications and are subject to highly-specialised tests. Therefore, they are of at least the same level of quality as the parts fitted originally. If you always fit genuine replacement parts to your vehicle, you will ensure that it performs well. Furthermore, repairs carried out within the manufacturer’s Network using original parts are guaranteed according to the conditions set out on the reverse of the repair order.
Page 205: Service Sheets
SErvi CE Sh EETS (1/6) viN: .................. Date: Miles (Km): Invoice number: Comments/miscellaneous Type of operation: Stamp Service □ ........□ Anti-corrosion check: OK □ Not OK* □ *See specific page Date: Miles (Km): Invoice number: Comments/miscellaneous Type of operation: Stamp Service □...
Page 206 SErvi CE Sh EETS (2/6) viN: .................. Date: Miles (Km): Invoice number: Comments/miscellaneous Type of operation: Stamp Service □ ........□ Anti-corrosion check: OK □ Not OK* □ *See specific page Date: Miles (Km): Invoice number: Comments/miscellaneous Type of operation: Stamp Service □...
Page 207 SErvi CE Sh EETS (3/6) viN: .................. Date: Miles (Km): Invoice number: Comments/miscellaneous Type of operation: Stamp Service □ ........□ Anti-corrosion check: OK □ Not OK* □ *See specific page Date: Miles (Km): Invoice number: Comments/miscellaneous Type of operation: Stamp Service □...
Page 208 SErvi CE Sh EETS (4/6) viN: .................. Date: Miles (Km): Invoice number: Comments/miscellaneous Type of operation: Stamp Service □ ........□ Anti-corrosion check: OK □ Not OK* □ *See specific page Date: Miles (Km): Invoice number: Comments/miscellaneous Type of operation: Stamp Service □...
Page 209 SErvi CE Sh EETS (5/6) viN: .................. Date: Miles (Km): Invoice number: Comments/miscellaneous Type of operation: Stamp Service □ ........□ Anti-corrosion check: OK □ Not OK* □ *See specific page Date: Miles (Km): Invoice number: Comments/miscellaneous Type of operation: Stamp Service □...
Page 210 SErvi CE Sh EETS (6/6) viN: .................. Date: Miles (Km): Invoice number: Comments/miscellaneous Type of operation: Stamp Service □ ........□ Anti-corrosion check: OK □ Not OK* □ *See specific page Date: Miles (Km): Invoice number: Comments/miscellaneous Type of operation: Stamp Service □...
Page 211: Anticorrosion Check
ANTiCOrr OSiON Ch ECK (1/5) If the continuation of the warranty is subject to repair, it is indicated below. viN: ............Corrosion repair operation to be carried Stamp out: Date of repair: Repair to be carried out: Stamp Date of repair: Repair to be carried out: Stamp Date of repair:...
Page 212 ANTiCOrr OSiON Ch ECK (2/5) If the continuation of the warranty is subject to repair, it is indicated below. viN: ............Corrosion repair operation to be carried Stamp out: Date of repair: Repair to be carried out: Stamp Date of repair: Repair to be carried out: Stamp Date of repair:...
Page 213 ANTiCOrr OSiON Ch ECK (3/5) If the continuation of the warranty is subject to repair, it is indicated below. viN: ............Corrosion repair operation to be carried Stamp out: Date of repair: Repair to be carried out: Stamp Date of repair: Repair to be carried out: Stamp Date of repair:...
Page 214 ANTiCOrr OSiON Ch ECK (4/5) If the continuation of the warranty is subject to repair, it is indicated below. viN: ............Corrosion repair operation to be carried Stamp out: Date of repair: Repair to be carried out: Stamp Date of repair: Repair to be carried out: Stamp Date of repair:...
Page 215 ANTiCOrr OSiON Ch ECK (5/5) If the continuation of the warranty is subject to repair, it is indicated below. viN: ............Corrosion repair operation to be carried Stamp out: Date of repair: Repair to be carried out: Stamp Date of repair: Repair to be carried out: Stamp Date of repair:...
Page 216 6.18...
Page 217 Al Ph ABETiCAl i NDEX (1/5) ABS ...............2.16 → 2.20 central door locking ........1.27, 1.30 → 1.32 accessories................ 5.18 changing a bulb ............5.10 – 5.11 accessories socket ............3.25 changing gear ............. 2.5 – 2.6 additional methods of restraint .....1.38 → 1.41, 1.44 charge meter ..............
Page 218 Al Ph ABETiCAl i NDEX (2/5) driving position settings ............1.34 → 1.37 faults driving recommendations ........2.7 → 2.11 operating faults ..........5.23 → 5.26 fitting a radio ..............5.17 fittings ..............3.22 → 3.24 »ECO» mode function ............2.9 front passenger air bag deactivation ......... 1.56 ECO driving ...............2.7 →...
Page 219 Al Ph ABETiCAl i NDEX (3/5) hubcap tool ................5.2 side lights ............1.82, 5.10 locking the doors ..........1.19 → 1.29, 1.32 indicators ..............1.80, 5.9 indicators: maintenance: bodywork ............4.9 → 4.11 direction indicators ..........1.80, 5.9 exterior temperature indicator ........1.77 interior trim ............
Page 220 ............ 2.30 – 2.31 brake fluid ..............4.5 rear view mirrors ..............1.79 coolant ................4.4 RENAULT ANTI-INTRUDER DEVICE (RAID) ....1.32 tanks and reservoirs: RENAULT card windscreen washer ............4.5 use ............1.19 → 1.27, 3.11 technical specifications ............
Page 221 Al Ph ABETiCAl i NDEX (5/5) warning buzzer ........1.28 – 1.29, 1.80, 1.83 warning lights........1.64 → 1.66, 1.69 – 1.70 washing ..............4.9 → 4.11 weights ................6.4 wheels (safety) ............5.6 → 5.8 windscreen washer .........1.86 → 1.88, 4.5 windscreen washer/wiper ........1.86 – 1.87 wiper blades ..............
Page 224 à999105108Sö î ê ä M4 RENAULT S.A.S. SOCIÉTÉ PAR ACTIONS SIMPLIFIÉE AU CAPITAL DE 533 941 113 € / 13-15, QUAI LE GALLO 92100 BOULOGNE-BILLANCOURT R.C.S. NANTERRE 780 129 987 — SIRET 780 129 987 03591 / TÉL. : 0810 40 50 60...

Renault ZOE User Manual

Section 1: Getting to Know Your Vehicle

Section 2: Driving

Section 3: Your Comfort

Section 4: Maintenance

Section 5: Practical Advice

Section 6: Technical Specifications

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