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Related Manuals for Altec ATP 300 PRO
Summary of Contents for Altec ATP 300 PRO
- Page 1 User manual Version 1.0...
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Page 2: Table Of Contents
Threshold detect ..........................26 4.3.4 Maximum length ..........................26 4.3.5 Advanced ............................26 4.3.6 Minimum paper length (advanced) ....................27 4.3.7 Maximum paper length (advanced) ....................27 +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... - Page 3 Alert ..............................53 6.3.3 Group ............................... 54 6.3.4 Setup ..............................54 6.3.5 Manual name ..........................54 Cleaning ......................... 55 Cleaning the printer ......................... 55 Support (FAQ) ......................... 57 +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
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Page 4: Introduction
Information in this document is subject to change without notice and does not represent a commitment on the part of ALTEC industrial identification B.V. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of ALTEC industrial identification B.V. - Page 5 Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. Hazardous moving parts, keep fingers and other body parts away. • +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
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Page 6: Product Features
Internal Monotype Imaging® true type font engine with one CG Triumvirate Bold Condensed scalable font Downloadable fonts from PC to printer memory Clean print head warning Barcodes, graphics and image printing +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 7: Optional Features
Environmental condition Operation: 5 ~ 40°C (41 ~ 104°F), 25~85% non-condensing Storage: -40 ~ 60 °C (-40 ~ 140°F), 10~90% non-condensing Environmental concern Comply with RoHS, WEEE +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 8: Print Specifications
19 mm ~ 112 mm Media thickness 0,055 mm ~ 0,254 mm Black mark Min. 8 mm (W) x 2 mm (H) Gap height Min. 2 mm +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 9: Product Overview
ATP-300 Pro printer unit • Quick installation sheet • Power cord • • Auto switch power supply USB interface cable • Ribbon spindles • Paper core • +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 10: Printer Overview
Printer overview 2.2.1 Front view LCD display Menu buttons Metal tear-off bar Top cover open lever Power switch +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 11: Interior View
Gap transmissive sensor Ribbon access cover Media holder locking switch Media guide adjustment button Platen roller Media guide bar Ribbon supply cover Metal tear-off bar Black mark sensor +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 12: Rear View
Serial port (RS-232) USB host - connect to a keyboard / barcode scanner Ethernet interface MAC address identification label Micro SD card socket External label entrance +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 13: Setup
Plug the power cord into the power cord socket at the rear of the printer. Then plug the power cord into a properly grounded power outlet. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 14: Installing The Ink Ribbon
- located on each side of the printer - and lifting the top cover to the maximum open angle. Open the ribbon access cover and the ribbon supply cover. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... - Page 15 Install the paper core with the right side first onto the ribbon rewind hub first. Then align the (yellow) notches on the left side to mount it. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
- Page 16 Install the ink ribbon with the right side first onto the ribbon supply hub first. Then align the (yellow) notches on the left side to mount it. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
- Page 17 Close the top cover of the printer after installing the ink ribbon. Instruction video Learn how to install an ink ribbon with our instruction video. Watch video +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
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Page 18: Loading Media
Make sure the (square) lock of the label holders is set to open. Separate and hold the media holders open. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... - Page 19 Lead the media under the white label guide bar. Place the media between the black media guides and place the label leading edge onto the platen roller. Black media guides Platen roller +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
- Page 20 Please ensure that the black media guides are placed correctly: Too tight Too wide Correct Instruction video Learn how to place media with our instruction video. Watch video +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
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Page 21: Sensor Setup
• • with black marks • P- & T- labels Close the top cover of the printer after loading the media and setting up the sensor. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 22: Lcd Display Menu
• Interface • FLASH • Printer info • Threshold detect • Diagnostic • CARD • Contact details Advanced • • • Maximum length Factory default • +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 23: Calibration
Auto Calibration Black Mark Calibrating Continuous Use this method for continuous media (A320 Industrial Vinyl for example) Auto Calibration Continuous Calibrating +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 24: Manual Setup
How to scan Backing? How to scan Paper? Remove one label from the backing and place the backing Place the media under the gap sensor under the gap sensor +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... - Page 25 Place the backing of the media on the Black mark sensor Black mark sensor. Media with black marks? Place the black mark exactly on the Black mark sensor +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
- Page 26 Remove Label Scan Paper Intensity and Threshold Remove label How to scan Paper? Remove continuous media from the gap sensor Place continuous media under the gap sensor +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
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Page 27: Threshold Detect
This option is used to set the maximum length for media calibration. Maximum Length Set length 4.3.5 Advanced Enable / Disable the advanced functions. Advanced - OFF (Disabled) Advanced - ON (Enabled) +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 28: Minimum Paper Length (Advanced)
This option is used to set the amount of dots to adjust the first label of the print job. Reference 300 DPI 1 mm = 12 dots 1st label adjustment Set the amount of dots +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 29: Interface
Set the baud rate, parity, data bits and stop bit(s). Interface Serial Baud rate Set baud rate Parity Set parity Data Bits Set data bits Stop Bit(s) Set stop bit(s) +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... - Page 30 Status Check the Ethernet status. Check status Ethernet status Configure Ethernet configuration for DHCP or Static IP. DHCP Configure Choose DHCP Yes - To set DHCP +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
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Page 31: Diagnostics
DRAM • Numbers of download files + Head close • • Head close motion Printed mileage FLASH • total and available memory • Cutting counter space +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... - Page 32 This feature is used to check the print head temperature, resistance and bad dots. Print head In progress Print head status Display This feature is used to check the LCD’s color state. Display Check the display colors +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
- Page 33 This feature is used to check the media sensor state. Sensor Gap sensor Check / Adjust gap sensor Black mark sensor Check / Adjust black mark sensor Ribbon sensor Check / Adjust ribbon sensor +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
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Page 34: Advanced
Date & Time Set date, time and time format. Advanced Date & Time Date format Set Date format Time format Set time format Date Set date +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 35: Factory Default
Turn the printer sound on or off. Advanced Sound OFF Sound ON 4.4.5 Factory default Initialize the printer and restore the settings to factory default. Factory default Yes - Factory default +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 36: File Manager
USB. Show, delete and run (.BAS) files saved on the memory device. File Manager To file list File list Select > Yes - delete file Delete all files Yes - delete all files +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 37: Info
Scan the QR-codes on the LCD display to view instruction videos on your smartphone. Instruction videos Installing labels Scan QR-code Installing ribbon Scan QR-code Cleaning platen roller Scan QR-code General maintenance Scan QR-code +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 38: Printer Info
View printer info: serial number, mileage, printed labels and cutting counter. Printer info View printer info 4.6.3 Contact details View the contact details of ALTEC industrial identification. Contact details View contact details +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl... -
Page 39: Errors And Messages
Go to chapter 3.3.2 Calibration required • Go to chapter 4.3 No Ribbon No ribbon installed or the ink ribbon has run out. Go to chapter 3.2. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 40: Web Interface
Ethernet cable You can find the IP address and host name on the LCD display of the printer. Host name +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 41: Configuration
Black Mark size (height) in millimeters Black Mark Offset Offset distance in millimetres Sensor Type Gap / Black mark / Continuous Print Method Thermal-Transfer / Direct thermal +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... - Page 42 DNS Server Please do not change this setting. Note: Changes may have effect on the web interface. Please Enter the (new) IP address again in your browser. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
- Page 43 Synchronise the internal printer clock with time servers. Specify SNTP Servers, update interval and time zone. Password Protect printer settings Create passwords for the User and Administrator account. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
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Page 44: Tools
Upgrade the printer firmware Use the ‘Browse…’ button to select a firmware file an click Upgrade to send it to the printer. Important Upgrade the printer firmware only upon request of Altec. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be... - Page 45 Format DRAM / FLASH Device Delete all files on DRAM / FLASH device. Upload File Upload a file via ‘Choose file…’ and select DRAM or FLASH memory. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
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Page 46: Printer Management Tool (Tpm)
Version Firmware version Serial No Serial number Printer is ready Mileage Printed mileage Error Interface USB / Ethernet Printer Printer name IP Address When using Ethernet +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 47: Printer Settings
Shift X / Y Adjust print position Printer selection Select the printer(s) you want to apply the settings. This can be a specific printer or all printers. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... - Page 48 D: These functionalities are not available for ATP-300 Pro. RS232 (serial port) Port settings for the RS232 serial port Baud rate • Data bits • Parity • Stop bit(s) • +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
- Page 49 Wi-Fi Settings for the (optional) Wi-Fi module The optional Wi-Fi module can be requested from Altec. Ethernet Settings for Ethernet connection DHCP Set printer name and RAW port Static IP Set (static) IP address, Subnet mask, Default gateway. MAC address can not be changed.
- Page 50 Information Overview of ATP-300 Pro printer information Cutting counter / Mileage (km) can be reset here. Battery These settings are not available for the ATP-300 Pro. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
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Page 51: File Manager
Note Always close the command with an Enter (carriage return) Send Send the command to the printer Send File Load file and send it to the printer +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 52: Rtc Setup
Print a test page with all current media settings (dimensions). Configuration Page Print a test page with all current printer settings. Ignore AUTO.BAS Restart the printer without a loaded (.bas) program. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 53: Bitmap Font Manager
6.2.6 Bitmap Font Manager Load bitmap fonts into the printer. In Bitmap Font Manager you can load fonts into the printer. This is sometimes used for stand-alone printing solutions +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 54: Program Settings
Create users within the Printer Management tool. 6.3.2 Alert Send notifications (alerts) to users when the status of certain printer(s) - or printer groups - has changed. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 55: Group
Change general program settings. 6.3.5 Manual name In Manual Name you can set a (alternative) printer name. This name will only be used in the Printer Management tool. +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be... -
Page 56: Cleaning
Get a Cleaning Wipe and remove it from the package. Remove all visible dust and dirt inside the printer, paying attention to elements that come in contact with your media. ALTEC CLEANING WIPES (25 PCS.) Art.nr. 91001728 Remove the waste roll from the ribbon waste hub and place it on the ribbon supply cover. - Page 57 Clean the platen roller and turn it with both thumbs to clean it completely around. Instruction video Learn how to clean your printer with our instruction video. Watch video +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
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Page 58: Support (Faq)
Do you need support or assistance from one of our representatives? Please call or e-mail us: The Netherlands Belgium T. +31(0)78 - 615 20 33 T. +32(0)2 - 270 34 88 info@altec.nl info@altec.be +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl... - Page 59 +31(0)78 - 615 20 33 +32(0)2 - 270 34 88 info@altec.nl info@altec.be www.altec.nl www.altec.be...
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