What To Do If - Bodet Harmonys Trio Installation And Operating Instructions Manual

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What to do if...?

No broadcasting sounders
No DHCP server on the
network
Harmonys does not
broadcast any sound
The sounder emits a
continuous beep
#!PoE!# is displayed at
start up
The display shows fixed colon
1) The multicast address is identical between the master clock
and Harmonys.
2) Network parameters are compatible: Harmonys Trio must
be on the same Ethernet network as the computer with the
Sigma
software.
1) By default the Harmonys takes on the following IP setting
(after about 30 seconds):
- IP: 169.254.0.1 à 169.254.255.254
- MASK: 255.255.0.0
- PASSERELLE: 0.0.0.0
- DNS: 0.0.0.0
2) Using the Sigma software (Configuration> IP devices>
Network button) to set the network settings Harmonys Trio
(product identification with the MAC address on the tag on
the back of the product).
1) The maximal power of the switch PoE is sufficient to feed all
the products connected to the switch.
2) The length of the cable is lower than 100 meters (refer to the
standards of network cabling).
3) The power output of the switch is sufficient (IEEE 802.3at) to
power the product.
4) Harmonys sounder is on the broadcast area of the master
clock Sigma.
5) The sounder volume is high enough in the programming of
the web server (see page 18). The sounder beeps when
pressing the test button.
6) The multicast address is identical between the master clock
and Harmonys.
7) the loud speaker is connected
1) Sounders in repeater mode (client or server) are:
- properly connected.
- set to the same IP address.
The Harmonys Trio is powered by PoE instead of PoE+ (some
parameters will be restricted). Use a PoE+ switch
Missing NTP synchronisation signal since at least 48H
1) if the NTP server is still on
2) in the Harmonys Trio if the IP address in the Synchronisation
page is correct
... Check
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