Troubleshooting - Lenovo Y25-25 User Manual

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before
calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.
Table3-2.Troubleshooting
Problem Possible cause
The words" Input The system is set
Not Supported" to a display mode
are shown on the which is not
screen, and the supported by the
power indicator is monitor.
flashing white.
The image quality The video signal
is unacceptable. cable is not
connected with the
monitor or system
completely.
The color settings
may be incorrect.
The power ● The monitor's
indicator is not lit power switch is
and there is no not switched on.
image. ● The power cord is
loose or
disconnected.
● There is no power
at the outlet.
Suggested action
● If you are replacing an old
monitor, reconnect it and
adjust the display mode to
within the specified range for
your new monitor.
● If using a Windows system,
restart the system in safe
mode, then select a
supported display mode for
your computer.
● If these options do not work,
contact the Customer
Support Centre.
Be sure the signal cable is
firmly plugged into the system
and monitor.
Select another colour setting
from the OSD menu.
● Be sure the power cord is
connected properly.
● Be sure the outlet has power.
● Power on the monitor.
● Try using another power
cord.
● Try using another electrical
outlet.
Reference
"Selecting a supported
display mode" on page
2-11
"Connecting and turning
on your monitor" on
page 1-4
"Adjusting your monitor
image" on page 2-7
"Connecting and turning
on your monitor" on
page 1-4
Chapter 3. 3-2