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Frequently Asked Questions
Q1. How to connect the IPX-1980 IP PBX to the Internet ?
A1(IP PBX behind the Router):
you can put the IP PBX behind the router. You should connect the WAN port of the IP PBX to
the LAN ports of the router, and you can also connect HUB or Switch to the LAN port of the IP
PBX to enable some PC or IP Phone to access the public network..
A2 (IP PBX behind the Modem): If you have the public IP and want to enable the IP
PBX access the public network directly without router, then you should connect the Wan port of
the IP PBX to the public network and connect HUB or Switch to the LAN ports of the IP PBX to
enable your PC access the public network.(If you want to access the public network through
Modem, then you should use the PPPoE function of the IP PBX and make the IP PBX dial-up
to connect to the public network)
If your office access the public network through router,
PLANET Technology Corporation
10F., No.96, Minquan Rd., Xindian Dist., New Taipei
City 231,
Taiwan (R.O.C.)
Tel: 886-2-2219-9518 Fax: 886-2-2219-9528
Email:
support@planet.com.tw
Web
site:http://www.planet.com.tw
P l a n e t r e s e r v e s t h e r i g h t t o c h a n g e s p e c i f i c a t i o n s w i t h o u t
p r i o r n o t i c e .
A l l b r a n d n a m e s a n d t r a d e m a r k s a r e p r o p e r t y o f t h e i r
r e s p e c t i v e o w n e r s .
C o p y r i g h t ( c ) 2 0 1 2 P L A N E T T e c h n o l o g y C o r p . A l l r i g h t s
r e s e r v e d
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Summary of Contents for Planet Networking & Communication IPX-1980
- Page 1 Frequently Asked Questions Q1. How to connect the IPX-1980 IP PBX to the Internet ? A1(IP PBX behind the Router): If your office access the public network through router, you can put the IP PBX behind the router. You should connect the WAN port of the IP PBX to the LAN ports of the router, and you can also connect HUB or Switch to the LAN port of the IP PBX to enable some PC or IP Phone to access the public network..
- Page 2 PLANET Technology Corporation 10F., No.96, Minquan Rd., Xindian Dist., New Taipei P l a n e t r e s e r v e s t h e r i g h t t o c h a n g e s p e c i f i c a t i o n s w i t h o u t p r i o r n o t i c e .
- Page 3 Below is the structure of how to combine two IP PBX in the same LAN: Register the IPX-1980-A as an peer in IPX-1980-B(via IAX2 trunk),so the extensions in IPX-1980-A can make calls to IPX-1980-B’s extensions via this “special” trunk.
- Page 4 In the page Trunks Add a Trunk Peer Name: IPX1980B Peer Username: 699, Account of this Peer Password: 699, IAX2 Log on password Advance Options: Select IAX protocol PLANET Technology Corporation 10F., No.96, Minquan Rd., Xindian Dist., New Taipei P l a n e t r e s e r v e s t h e r i g h t t o c h a n g e s p e c i f i c a t i o n s w i t h o u t p r i o r n o t i c e .
- Page 5 Step 2: Set up an IAX trunk in IPX-1980-B to connect to IPX-1980-A via this IPX-1980B Peer. In the page Trunks--> Add a Trunk Step 3: Set Dial Rule in IPX-1980-B, all calls starting with 6 will be sent to IPX-1980-A.
- Page 6 Above is the way to route IPX-1980-B’s call to IPX-1980-A, Accordingly, if you want to call from IPX-1980-A to IPX-1980-B, continue as below: Step 5: Set Dial Rule in IPX-1980-A all calls starting with 8 will be sent to IPX-1980-B. PLANET Technology Corporation 10F., No.96, Minquan Rd., Xindian Dist., New Taipei...
- Page 7 601 call 801, and 801 will ring and you can pick up the call. Q3. [IPX-1980] How to combine two IPPBX in different network. [ANSWER]: The general environment for two IPX-1980 in different locations is: two IPX-1980 IP PBX are both in the Internet and using the public IP. PLANET Technology Corporation 10F., No.96, Minquan Rd., Xindian Dist., New Taipei...
- Page 8 In the page Trunks of IPX-1980-B--> Add a Trunk The general environment for two IPX-1980 IP PBX in different location and one or both two are behind router and using the private IP. So we need to make port forwarding in the router and make IPX-1980 IP PBX reach to each other.
- Page 9 Step 1: Set port forwarding in the router for IPX-1980-A For the IPX-1980-A is behind the router, you need forward the IAX2 port in your router, so all the packets received on the router WAN port (210.11.25.127:4569) will be forwarded to the IPX-1980-A (192.168.1.21:4569).
- Page 10 Step 3: Set port forwarding in the router for IPX-1980-B Use the same method as Step 1 to do port forwarding in router-B for IPX-1980-B as above. Setp4: Combine two IPX-1980 and make calls Accordingly, set the 601 users in IPX-1980-A and 801 users in IPX-1980-B, and build the correct dial rules as above, you can make calls between two the IPX-1980 IP PBX.
- Page 11 Q4 . Remotely register IP phone to the IPX-1980 [ANSWER]: Build one DDNS if you have no static IP for accessing the internet. To get one free domain from www.dyndns.org. Like ours: 1. If the IPPBX is behind the Router, please open port 5060 for signaling and the 10001-10200 port for RTP.
- Page 12 Extern IP Replace with your external IP address this your public IP or domain Extern Host Replace with your external IP address this your public IP or domain Extern Refresh Set time for fresh, default 10 Local Network Address Replace with your local network address and mask NAT mode If your IPPBX behind the Router, set default yes 4.
- Page 13 Then we begin to register the soft phone. PLANET Technology Corporation 10F., No.96, Minquan Rd., Xindian Dist., New Taipei P l a n e t r e s e r v e s t h e r i g h t t o c h a n g e s p e c i f i c a t i o n s w i t h o u t p r i o r n o t i c e .
- Page 14 It is registered. Now try our own IP phone. It is registered. PLANET Technology Corporation 10F., No.96, Minquan Rd., Xindian Dist., New Taipei P l a n e t r e s e r v e s t h e r i g h t t o c h a n g e s p e c i f i c a t i o n s w i t h o u t p r i o r n o t i c e .
- Page 15 Q5. [IPX-1980] How to customization on hold music [ANSWER]: 1. in [Music Management], [Upload music file] item, 1.1 Select music directory: in here you can choice Music 1-10. 1.2 Choice and Upload the music file(The sound file must be wav(16bit/8000Hz/Single), gsm, ulaw or alaw !! The size is limited in 15MB) 1.3 In music settings, choice the file you want to replace, and press save.
- Page 16 1.4 Please be remind: [Music Reload], is last step to upload the music file to system, even user already press [Upload] in step 1.2 or press Music reload in step 1.3, it still need to press [Music Reload] to finished the last step and make music file replace. PLANET Technology Corporation 10F., No.96, Minquan Rd., Xindian Dist., New Taipei P l a n e t r e s e r v e s t h e r i g h t t o c h a n g e s p e c i f i c a t i o n s w i t h o u t...