Clevo W950JU User Manual
Hide thumbs Also See for W950JU:
Table of Contents

Advertisement

V17.1.00

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the W950JU and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Clevo W950JU

  • Page 1 V17.1.00...
  • Page 3 Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
  • Page 4: Erp Off Mode Power Consumption Statement

    Preface R&TTE Directive This device is in compliance with the essential requirements and other relevant provisions of the R&TTE Direc- tive 1999/5/EC. This device will be sold in the following EEA countries: Austria, Italy, Belgium, Liechtenstein, Denmark, Lux- embourg, Finland, Netherlands, France, Norway, Germany, Portugal, Greece, Spain, Iceland, Sweden, Ireland, United Kingdom, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Slovakia, Poland, Slov- enia.
  • Page 5 Preface CE Marking This device has been tested to and conforms to the regulatory requirements of the European Union and has at- tained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation.
  • Page 6: Fcc Statement

    Preface FCC Statement (Federal Communications Commission) You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 7: Fcc Rf Radiation Exposure Statement

    Preface FCC RF Radiation Exposure Statement: This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
  • Page 8 Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock, and injury to persons when using any electrical equipment: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 9: Instructions For Care And Operation

    Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
  • Page 10 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.
  • Page 11: Servicing

    Preface Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and may expose you and the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer servicing to qualified service personnel under any of the following conditions: •...
  • Page 12: Power Safety

    Preface Power Safety The computer has specific power requirements: • Only use a power adapter approved for use with this computer.  • Your AC/DC adapter may be designed for international travel but it still requires a steady, Power Safety uninterrupted power supply.
  • Page 13: Polymer Battery Precautions

    Preface Polymer Battery Precautions Note the following information which is specific to polymer batteries only, and where applicable, this overrides the general battery precaution information overleaf. • Polymer batteries may experience a slight expansion or swelling, however this is part of the battery’s safety mecha- nism and is not a cause for concern.
  • Page 14: General Battery Precautions

    Preface General Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not remove any batteries from the computer while it is powered on. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
  • Page 15: Cleaning

    Preface Cleaning Do not apply cleaner directly to the computer; use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and expose you and the computer to electric shock.
  • Page 16: Travel Considerations

    Preface Travel Considerations As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched.
  • Page 17 Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshooting, keep these points in mind: Hand-carry the notebook - For security, don’t let it out of your sight. In some areas, computer theft is very common.
  • Page 18 Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.
  • Page 19 Preface Lighting Proper lighting and a comfortable viewing angle can reduce eye strain and shoulder and neck muscle fatigue. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly. •...
  • Page 20 Preface XVIII...
  • Page 21: Table Of Contents

    Preface Contents Notice ................................I ErP Off Mode Power Consumption Statement: ................... II FCC Statement ............................IV FCC RF Radiation Exposure Statement: ..................... V Instructions for Care and Operation ......................VII Servicing ..............................IX Power Safety ..............................X Polymer Battery Precautions ........................XI General Battery Precautions ........................XII Cleaning ..............................
  • Page 22 Preface Model Differences .............................1-6 LCD Panel Open - Model A ........................1-7 LCD Panel Open - Model B ........................1-8 LED Indicators ............................1-9 Keyboard - Model A ..........................1-10 Keyboard - Model B ..........................1-11 Function/Hot Key Indicators ........................1-12 Control Center ............................1-13 Front & Left Views - Model A ........................1-14 Front &...
  • Page 23 Preface Power Options ............................1-32 Features & Components Overview ..............................2-1 Hard Disk Drive/Solid State Drive ......................2-2 Optical (CD/DVD) Device ........................2-3 Loading Discs ............................2-3 Handling CDs or DVDs ..........................2-4 DVD Regional Codes ..........................2-5 Multi-In-1 Card Reader ..........................2-6 Touchpad and Buttons/Mouse ........................2-7 Touchpad Sensitivity ..........................2-7 TouchPad Configuration ..........................2-8 Gestures and Device Settings ........................2-9 Mouse &...
  • Page 24 Preface Turning On the Computer ..........................3-3 Shutting the Computer Down ........................3-4 Power Plans ...............................3-5 Power-Saving States ..........................3-7 Sleep ................................3-7 Hibernate ..............................3-8 Shut down ..............................3-8 Configuring the Power Buttons .........................3-9 Resuming Operation ..........................3-11 Settings Menu Power Controls ........................3-13 Battery Information ..........................3-16 Battery Power ............................3-16 Power Slider Settings ..........................3-17 Conserving Battery Power ........................3-18...
  • Page 25 Preface Drivers & Utilities What to Install ............................4-1 Module Driver Installation ........................4-1 Driver Installation ............................4-2 Updating/Reinstalling Individual Drivers ....................4-5 User Account Control ..........................4-6 Windows Security Message ........................4-6 New Hardware Found ..........................4-6 Driver Installation Procedure ........................4-7 Chipset ...............................4-7 Video (VGA) .............................4-7 LAN ................................4-7 CardReader ..............................4-7 Touchpad ..............................4-7...
  • Page 26 Preface BIOS Utilities Overview ..............................5-1 The Setup Utility ............................5-2 Failing the POST ............................5-3 Fatal Errors ..............................5-3 Non-Fatal Errors ............................5-3 Setup Screens .............................5-4 Main Menu ..............................5-5 Advanced Menu ............................5-7 Security Menu ............................5-10 Boot Menu ...............................5-14 Exit Menu ..............................5-16 Modules & Options Overview ..............................6-1 Wireless LAN Module ..........................6-2 3rd Party 802.11b/g/n Driver Installation ....................6-3...
  • Page 27 Preface Bluetooth Configuration in Windows ......................6-9 To Make your Computer Discoverable to Bluetooth Devices ..............6-12 Intel® Rapid Storage Technology ......................6-13 IRST Driver Installation ..........................6-13 Free Fall Data Protection .........................6-14 Free Fall Protection Driver Installation ....................6-14 PC Camera Module ..........................6-18 Camera App .............................6-19 Taking Pictures/Capturing Video ......................6-22 3G/4G Module ............................6-24 3G/4G Configuration in Windows 10 ......................6-27...
  • Page 28 Preface Problems and Possible Solutions .......................7-7 Interface (Ports & Jacks) Overview ..............................A-1 Notebook Ports and Jacks .........................A-2 Control Center Overview ..............................B-1 Video Driver Controls Intel Video Driver Installation ........................C-1 Dynamic Video Memory Technology ......................C-1 Intel® HD Graphics Control Panel ......................C-2 Display Devices &...
  • Page 29 Preface Specifications Processors ..............................D-2 Display ..............................D-2 Memory ..............................D-2 Video Adapter ............................D-2 Storage ..............................D-2 Audio ................................D-2 Pointing Device & Keyboard ........................D-2 Interface ..............................D-3 Card Reader ..............................D-3 Slot ................................D-3 Communication ............................D-3 Power Management ..........................D-3 Power & Battery ............................D-4 Security ..............................D-4 Features ..............................D-4 Operating System ............................D-4 Indicators ..............................D-4 BIOS .................................D-4...
  • Page 30 Preface XXVIII...
  • Page 31: Quick Start Guide Overview

    Quick Start Guide Chapter 1: Quick Start Guide Overview This Quick Start Guide is a brief introduction to the basic features of your computer, to navigating around the computer and to getting your system started. The remainder of the manual covers the following: •...
  • Page 32: Advanced Users

    Quick Start Guide Advanced Users If you are an advanced user you may skip over most of this Quick Start Guide. However you may find it useful to refer to “What to Install” on page 4 - 1 “BIOS Utilities” on page 5 - 1 in the remainder of the User’s Manual.
  • Page 33: Not Included

    Quick Start Guide Not Included Operating Systems (e.g. Windows 10) and applications (e.g. word processing, spreadsheet and database pro- grams) have their own manuals, so please consult the appropriate manuals.  Drivers If you are installing new system software, or are re-configuring your computer for a different system, you will need to install the drivers listed in “Drivers &...
  • Page 34: System Startup

    Quick Start Guide System Startup Remove all packing materials, and place the computer on a stable surface. Securely attach any peripherals you want to use with the notebook (e.g. keyboard and mouse) to their ports. Attach the AC/DC adapter to the DC-In jack on the left of the computer, then plug the AC power cord into an outlet, and connect the AC power cord to the AC/DC adapter (make sure you use the adapter when first setting up the computer, as to safeguard the computer during shipping the battery will be locked to not power the system until first connected to the AC/DC adapter).
  • Page 35: System Software

    Quick Start Guide System Software Your computer may already come with system software pre-installed. Where this is not the case, or where you are re-configuring your computer for a different system, you will find the Windows 10 (64-bit) operating system is supported.
  • Page 36: Model Differences

    Quick Start Guide Model Differences This notebook series includes two different models that vary slightly in design style, color and general appear- ance. Not all the model variants, colors, configurations, buttons etc., are pictured in this manual. Note that though your computer may look slightly different from that pictured throughout this manual, all ports, jacks (other than those indicated below and in specification) and general functions are the same for all the design styles (see pendix D...
  • Page 37: Lcd Panel Open - Model A

    Quick Start Guide LCD Panel Open - Model A Figure 1 - 2 LCD Panel Open  Model A Wireless Device Built-in PC Camera Operation Aboard PC Camera LED Aircraft Built-In Microphone LCD* The use of any portable Power Button electronic transmission de- Keyboard vices aboard aircraft is usu-...
  • Page 38: Lcd Panel Open - Model B

    Quick Start Guide LCD Panel Open - Model B Figure 1 - 3 LCD Panel Open Model B  Built-in PC Camera Wireless Device Operation Aboard PC Camera LED Aircraft Built-In Microphone The use of any portable Power Button electronic transmission de- Keyboard vices aboard aircraft is usu- Touchpad &...
  • Page 39: Led Indicators

    Quick Start Guide LED Indicators The LED indicators on the computer display helpful information about the current status of the computer. Icon Color Description Orange DC Power is Plugged In Green The Computer is On Blinking Green The Computer is in Sleep Mode Orange The Battery is Charging Green...
  • Page 40: Keyboard - Model A

    Quick Start Guide Keyboard - Model A  The keyboard has an embedded numerical keypad for easy numeric data input, and Other Keyboards function keys to change operational features instantly. If your keyboard is dam- aged or you just want to Function Keys make a change, you can use any standard USB...
  • Page 41: Keyboard - Model B

    Quick Start Guide Keyboard - Model B  The keyboard has a numerical keypad for easy numeric data input, and function keys Other Keyboards to change operational features instantly. If your keyboard is dam- aged or you just want to make a change, you can Function Keys use any standard USB...
  • Page 42: Function/Hot Key Indicators

    Quick Start Guide Function/Hot Key Indicators The function keys (F1 - F12 etc.) will act as hot keys when pressed while the Fn key is held down. In addition to the basic function key combinations; visual indicators are available when the hot key utility is installed. Keys Function Keys...
  • Page 43: Control Center

    Quick Start Guide Control Center When in the Windows Desktop application (not in the Start screen) press the Fn + Esc key combination, or double-click the icon in the notification area of the taskbar to toggle the Control Center on/off. The Con- trol Center gives quick access to frequently used controls and enables you to quickly turn the camera/touch pad on/off (see Appendix B...
  • Page 44: Front & Left Views - Model A

    Quick Start Guide Front & Left Views - Model A Figure 1 - 7 Front & Left Views Model A LED Indicators Multi-in-1 Card Reader DC-In Jack RJ-45 LAN Jack External Monitor Port  Vent/Fan Intake/ Outlet Multi-In-1 Card Reader HDMI-Out Port USB 3.0 Ports The card reader allows you to use the most popular digital storage card formats:...
  • Page 45: Front & Left Views - Model B

    Quick Start Guide Front & Left Views - Model B Figure 1 - 8 Front & Left Views Model B LED Indicators Multi-in-1 Card Reader DC-In Jack RJ-45 LAN Jack External Monitor  Port Vent/Fan Intake/ Multi-In-1 Card Reader Outlet HDMI-Out Port The card reader allows you to use the most popular digital storage card formats: USB 3.0 Ports...
  • Page 46: Right & Rear Views - Model A

    Quick Start Guide Right & Rear Views - Model A Figure 1 - 9 Right & Rear Views Model A Microphone-In Jack Headphone-Out Jack USB 2.0 Port Optical Device Drive (for  CD/DVD Device) Security Lock Battery Information Slot Always completely discharge, then fully charge, a new battery before using it. Completely discharge and charge the battery at least once every 30 days or after about 20 partial dis- charges.
  • Page 47: Right & Rear Views - Model B

    Quick Start Guide Right & Rear Views - Model B Figure 1 - 10 Right & Rear Views Model B Microphone-In Jack Headphone-Out Jack USB 2.0 Ports Optical Device Drive (for  CD/DVD Device) Battery Information Security Lock Slot Always completely discharge, then fully charge, a new battery before using it. Completely Battery discharge and charge the battery at least once every 30 days or after about 20 partial dis- charges.
  • Page 48 Quick Start Guide   Changing DVD Regional Codes Disk Eject Warning Go to the Control Panel and double-click Device Don’t try to eject a CD/DVD while the system is ac- Manager (Hardware and Sound), then click the + cessing it. This may cause the system to “crash”. Stop next to DVD/CD-ROM drives.
  • Page 49: Bottom View - Model A

    Quick Start Guide Bottom View - Model A Figure 1 - 11 Bottom View Model A Vent/Fan Intake/ Outlet Speakers   Overheating Bottom Cover Removal Warning To prevent your comput- Do not remove any cover(s) and /or screw(s) for the purposes of device upgrade as this may from overheating violate the terms of your warranty.
  • Page 50: Bottom View - Model B

    Quick Start Guide Bottom View - Model B Figure 1 - 12 Bottom View Model B Battery Vent/Fan Intake/ Outlet Speakers  Bottom Cover Appearance Note that some design styles will have a bottom cover that differs in ap- pearance slightly form that pictured here.
  • Page 51: Windows 10 Start Menu

    Quick Start Guide Windows 10 Start Menu Most of the apps, control panels, utilities and programs within Windows 10 can be accessed from the Start Menu by clicking the icon in the taskbar in the lower left corner of the screen (or by pressing the Windows Logo Key on the keyboard).
  • Page 52: Right-Clicking The Windows Logo In Start Menu

    Quick Start Guide Right-Clicking the Windows Logo In Start Menu Right-click the Start Menu icon (or use the Windows Logo Key + X key combination) to bring up an advanced Context Menu of useful features such as Apps and Features, Power Options, Task Manager, Search, File Explorer, Device Manager, Computer Management and Network Connections etc.
  • Page 53: Start Menu Apps & Tiles

    Quick Start Guide Start Menu Apps & Tiles The Windows 10 Start Menu will contain a number of apps, and many more will be installed as you add more applications etc. Not all of these apps can fit on the screen so may need click and drag the handles at the edge of the screen to expand the menu in order to view all the apps (you can use the scroll bar to move up and down the screen).
  • Page 54 Quick Start Guide Pining/Unpinning Apps & Programs to/from the Start Menu To make things easy to find you can add and remove tiles for apps and programs to the Start Menu. Right-Click on a program’s icon and select Pin to Start from the drop-down menu. To remove an app or program from the Start Menu right-click the icon and select Unpin from Start.
  • Page 55: Windows 10 Control Panel

    Quick Start Guide Windows 10 Control Panel In many instances throughout this manual you will see an instruction to open the Control Panel. The Control Panel can be accessed in a number of ways in Windows 10. • Select Control Panel under the Windows System item in the Start Menu.
  • Page 56: Settings

    Quick Start Guide Settings The Settings item in the Start Menu (and also as an App) gives you quick access to a number of system settings control panels allowing you to adjust settings for System, Devices, Network & internet, Personalization, Apps, Accounts, Time &...
  • Page 57: Windows 10 Taskbar

    Quick Start Guide Windows 10 Taskbar In many instances throughout this manual you will see an instruction to access the notification area of the task- bar. The notification area of the taskbar in the bottom right of the screen. Some of the Control Panels and appli- cations referred to throughout the course of this manual can be accessed from here.
  • Page 58: Action Center

    Quick Start Guide Action Center The Action Center appears as a vertical panel on the right side of the screen when you swipe in from the right or click the button in the notification tray. This gives you access to commonly needed functions like Network, All Settings, Airplane Mode, and Project etc.
  • Page 59: Video Features

    Quick Start Guide Video Features You can switch display devices, and configure display options, from the Display settings (click the Start Menu and click Settings > System or right-click the desktop and select Display settings) control panel. In Windows 10 it is possible to quickly configure external displays from the Project menu ( press the Windows logo key on your keyboard and the P key or Fn + F7).
  • Page 60 Quick Start Guide To access the Display Settings: You can quickly adjust the display by right-clicking the desktop and selecting Display Settings. Adjust the settings for Brightness and color, Scale and layout, Resolution and Orientation from the menus. When and external display is attached you can arrange the display configuration from the Multiple Displays menu, and arrange the configuration from Select and rearrange displays.
  • Page 61 Quick Start Guide Minimum Screen Resolution Settings Windows 10 has minimum screen resolution requirements. Right-click a blank area of the Desktop and select Display Settings. Adjust the Resolution to make sure that it is at least 1024 * 768, although preferably 1366 * 768 or above. Figure 1 - 23 - Display (Resolution) Video Features 1 - 31...
  • Page 62: Power Options

    Quick Start Guide Power Options Power Options (Hardware and Sound) can be accessed from the Control Panel. The Power button item in Start Menu (or the context menu) may be used to Shut down or Restart (you can also add Hibernate/Sleep to the menu - see page 33).
  • Page 63 Quick Start Guide You can also use the context menu (right-click the Start Menu icon or press the Windows logo + X key combination) to Sign out, Sleep, Hibernate, Shut down, and Restart.  Adding Hibernate/Sleep to the Power Men 1.
  • Page 64 Quick Start Guide 1 - 34...
  • Page 65: Features & Components Overview

    Features & Components Chapter 2: Features & Components Overview Read this chapter to learn more about the following main features and components of the computer: • Hard Disk Drive/Solid State Drive • Optical (CD/DVD) Device • Multi-In-1 Card Reader • Touchpad and Buttons/Mouse •...
  • Page 66: Hard Disk Drive/Solid State Drive

    Features & Components Hard Disk Drive/Solid State Drive   The hard disk drive/solid state drive is used to store your data in the computer. The Bottom Cover Bottom Cover hard disk can be taken out to accommodate other serial (SATA) hard disk drives, Removal Warning Removal Warning however you will need to contact your distributor/supplier to do this in order to avoid...
  • Page 67: Optical (Cd/Dvd) Device

    Features & Components Optical (CD/DVD) Device  There is a bay for a 5.25" optical (CD/DVD) device (12.7mm height). The actual de- Sound Volume vice will depend on the module you purchased (see “Storage” on page D - 2). The Adjustment optical device is usually labeled “Drive D:”...
  • Page 68: Handling Cds Or Dvds

    Features & Components Handling CDs or DVDs  Proper handling of your CDs/DVDs will prevent them from being damaged. Please follow the advice below to make sure that the data stored on your CDs/DVDs can be CD Emergency Eject accessed. If you need to manually eject a CD (e.g.
  • Page 69: Dvd Regional Codes

    Features & Components DVD Regional Codes To change the DVD regional codes: Go to the Control Panel Double-click Device Manager (Hardware and Sound > Devices and Printers), then click the arrow next to DVD/CD-ROM drives. Double-click on the DVD-ROM device to bring up the Properties dialog box, and select the DVD Region (tab) to bring up the control panel to allow you to adjust the regional code.
  • Page 70: Multi-In-1 Card Reader

    Features & Components Multi-In-1 Card Reader The card reader allows you to use some of the latest digital storage cards. Push the card into the slot and it will appear as a removable device, and can be accessed in the same way as your hard disk (s). Make sure you install the card reader driver (see “CardReader”...
  • Page 71: Touchpad And Buttons/Mouse

    Features & Components Touchpad and Buttons/Mouse  The Touchpad is an alternative to the mouse; however, you can also add a mouse to Touchpad Scrolling your computer through one of the USB ports. The Touchpad buttons function in This computer model se- much the same way as a two-button mouse.
  • Page 72: Touchpad Configuration

    Features & Components TouchPad Configuration   Once you have installed the Touchpad driver (see “Touchpad” on page 4 - 7) you can configure the functions by double-clicking the Touchpad driver icon in the Touchpad Scrolling Tray Icon notification area of the taskbar. You may then configure the Touchpad tapping, but- This computer model se- Make sure that the tons, scrolling (see sidebar), pointer motion and sensitivity options to your prefer-...
  • Page 73: Gestures And Device Settings

    Features & Components Gestures and Device Settings  The Synaptics Gestures Suite application allows you to use a specific gesture (ac- tion) on the surface of the Touchpad to perform specific actions to manipulate doc- Show Video uments, objects and applications. You can get a clearer view of the gestures in- You can configure the settings from the Device Settings tab in Mouse Properties:...
  • Page 74 Features & Components Disabling the Touchpad If you need to disable the Touchpad for any reason (e.g. you may find that when us- ing the computer’s internal keyboard you accidentally trigger the Touchpad when resting your wrists or palms on it) you can do so by using Fn + F1 key combination. You can also set the system to automatically disable the internal Touchpad when an external USB point device (e.g a USB mouse) is attached.
  • Page 75 Features & Components ™ PalmCheck  The PalmCheck™ feature (Device Settings > Settings > Pointing > Sensitivity) helps prevent operating the Clickpad/Touchpad by accident, by recognizing when PalmCheck™ your palm is resting on it or brushing its surface while you are typing. order improve Clickpad/Touchpad...
  • Page 76: Mouse & Touchpad Devices

    Features & Components Mouse & Touchpad Devices You can also configure the functions from the Mouse or Touchpad control panels in Devices in the Settings control panel as follows. Click the Settings item in the Start Menu (or All Settings in the Action Center). Click Devices.
  • Page 77 Features & Components Mouse Settings You can select the primary mouse button and scrolling options and access Mouse Properties from Additional mouse options. Figure 2 - 11 Windows Settings Mouse Mouse & Touchpad Devices 2 - 13...
  • Page 78 Features & Components Touchpad Settings You can disable the Touchpad by clicking the Touchpad button to turn it off. You can set the system to automatically disable the internal Touchpad when an ex- ternal USB point device (e.g a USB mouse) is attached. Click “Leave touchpad on when a mouse is connected”...
  • Page 79 Features & Components Touchapd Taps The Touchpad Sensitivity feature helps prevent recognizing taps on the pad by ac- cident, by recognizing when your palm is resting on it or brushing its surface while you are typing. Click in the check box to enable/disable the different gestures or taps on the surface of the pad to perform specific actions to manipulate documents, objects and applica- tions.
  • Page 80 Features & Components Touchapd Scroll and Zoom Click to enable/disable the two finger scrolling and pinch zooming gesture. Figure 2 - 14 Scroll and Zoom/ Scrolling Gesture The two-finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically. Place two fingers, slightly separated, on the Touchpad surface and slide both fingers in the direction required (in a straight con- tinuous motion).
  • Page 81 Features & Components The three-finger and four-finger swipes and taps can be configured for a number of different functions. Select the appropriate function from the drop-down menu. Figure 2 - 16 Three-Finger Gestures (Swipes & Taps) Figure 2 - 17 Four-Finger Gestures (Swipes &...
  • Page 82 Features & Components The following is an overview of some of the main gestures you can use with your Touchpad, however these can be configured from the Touchpad menus. Figure 2 - 18 Touchpad Gesture Examples 2 - 18 Mouse & Touchpad Devices...
  • Page 83: Audio Features

    Features & Components Audio Features  You can configure the audio options on your computer from the Sound control Volume Adjustment panel in Windows, or from the Realtek HD Audio Manager icon in the taskbar The sound volume level notification area/control panel (right-click the taskbar notification area icon can be clicking using the bring up an audio menu).
  • Page 84: Setup For Audio Recording

    Features & Components Setup for Audio Recording  To record audio sources on your computer at optimum quality follow the instruc- tions below: Disabling Front Jack Detection Go to the Control Panel. It is recommended that Click Realtek HD Audio Manager (Hardware and Sound), or right-click the you do not disable front taskbar icon and select Sound Manager.
  • Page 85: Power Management Overview

    Power Management Chapter 3: Power Management  Overview OS Note Power management To conserve power, especially when using the battery, your computer power man- functions will vary slight- agement conserves power by controlling individual components of the computer ly depending on your (the monitor and hard disk drive) or the whole system.
  • Page 86: The Power Sources

    Power Management The Power Sources  The computer can be powered by either an AC/DC adapter or a battery pack. Forced Off AC/DC Adapter If the system “hangs”, and the Ctrl + Alt + Del Use only the AC/DC adapter that comes with your computer. The wrong type of AC/ key combination doesn’t DC adapter will damage the computer and its components.
  • Page 87: Turning On The Computer

    Power Management Turning On the Computer Now you are ready to begin using your computer. To turn it on simply press the pow- er button on the front panel. When the computer is on, you can use the power button as a Stand by/Hibernate/ Shutdown hot-key button when it is pressed for less than 4 seconds (pressing and holding the power button for longer than this will shut the computer down).
  • Page 88: Shutting The Computer Down

    Power Management Shutting the Computer Down Note that you should always shut your computer down by choosing the Shut down command as this will help prevent hard disk or system problems. Use the Power item in the Start Menu and select Shut down. You can also use the context menu (right-click the Start Menu icon or press the Windows logo...
  • Page 89: Power Plans

    Power Management Power Plans  The computer can be configured to conserve power by means of power plans (Con- Resuming trol Panel > Power Options). You can use (or modify) an existing power plan, or Operation create a new one. Table 3 - 1, on The settings may be adjusted to set the display to turn off after a specified time, and page 3 - 11...
  • Page 90 Power Management Each Windows power plan will also adjust the processor performance of your ma- chine in order to save power. This is worth bearing in mind if you are experiencing any reduced performance (especially under DC/battery power). Choose High performance (you may need to click Show additional plans to view the High performance plan) for maximum performance when the computer is pow- ered from an AC power source.
  • Page 91: Power-Saving States

    Power Management Power-Saving States  You can use power-saving states to stop the computer’s operation and restart where Wake On LAN you left off. Windows 10 uses the Sleep, Hibernate and Shut Down power-saving Support states. Wake-On-LAN is only supported from Sleep or Sleep Hibernate states...
  • Page 92: Hibernate

    Power Management Hibernate Hibernate uses the least amount of power of all the power-saving states and saves all of your information on a part of the hard disk before it turns the system off. If a power failure occurs the system can restore your work from the hard disk; if a power failure occurs when work is saved only to memory, then the work will be lost.
  • Page 93: Configuring The Power Buttons

    Power Management Configuring the Power Buttons  The power/sleep button (Fn + F12 key combo) and closed lid may be set to send the Password computer in to a power-saving state. Click Choose what the power buttons do on Protection the left menu in Power Options to bring up the menu.
  • Page 94 Power Management Adding Hibernate/Sleep to the Power Menu Add Hibernate/Sleep to the Power Menu as follows. Go to the Power Options (Hardware and Sound) control panel 1 - 39 (see page Click “Change settings that are currently unavailable” Click Choose what the power buttons do. Click to put a check in the Hibernate/Sleep box under Shutdown settings.
  • Page 95: Resuming Operation

    Power Management Resuming Operation You can resume operation from power-saving states by pressing the power button, or in some cases pressing the sleep button (Fn + F12 key combo). Power Status Icon Color To Resume Table 3 - 1 Power Off Press the Power Button Resuming Press the Power Button...
  • Page 96 Power Management Ctrl + Alt + Delete Key Combination You can use the CTRL + ALT + DEL key combination from almost any of the Win- dows 10 interfaces/Apps to bring up a full-screen displaying Lock, Switch User, Sign out, Change a password and Task Manager options. If you click the Power icon in the lower right corner of the screen a power management option menu ap- pears to display Sleep, Shut down, and Restart.
  • Page 97: Settings Menu Power Controls

    Power Management Settings Menu Power Controls The Settings item in the Start Menu (or via the Action Center) gives you access to a number of power settings control panels which enable you to quickly adjust power options. Click System to access the menu including the power option settings. Figure 3 - 8 Settings Settings Menu Power Controls 3 - 13...
  • Page 98 Power Management Battery Saver Battery in Settings will display the battery level, and by clicking Battery usage by app you can see the current state of battery usage by application etc. The Battery saver can be level can be adjusted to be turned on if the battery level falls below a certain level to limit background activity and push notifications.
  • Page 99 Power Management Power & Sleep Power & sleep gives you quick access to Screen and Sleep settings. Click Addi- tional power settings to go to the main power options control panel. Figure 3 - 10 Settings > Power & Sleep Settings Menu Power Controls 3 - 15...
  • Page 100: Battery Information

    Power Management Battery Information  Follow these simple guidelines to get the best use out of your battery. Power Slider Battery Power The Power Slider (click Your computer’s battery power is dependent upon many factors, including the pro- the battery icon grams you are running, and peripheral devices attached.
  • Page 101: Power Slider Settings

    Power Management Power Slider Settings  Better Best Battery Saver Battery Saver Better Battery Performance Performance Note that some Win- dows features and back- ground applications may behave differently, or may be blocked, when the system is in Battery Saver mode (check with For DC Only For AC &...
  • Page 102: Conserving Battery Power

    Power Management Conserving Battery Power  • Use a power plan that conserves power (e.g Power saver), however note that this may have an affect on computer performance. Windows Mobility Center • Lower the brightness level of the LCD display. The system will decrease LCD brightness slightly to save power when it is not powered by the AC/DC adapter.
  • Page 103: Battery Life

    Power Management Battery Life Battery life may be shortened through improper maintenance. To optimize the life and improve its performance, fully discharge and recharge the battery at least once every 30 days. We recommend that you do not remove the battery yourself. If you do need to re- move the battery for any reason (e.g.
  • Page 104: Proper Handling Of The Battery Pack

    Power Management Proper handling of the Battery Pack  • DO NOT disassemble the battery pack under any circumstances Caution • DO NOT expose the battery to fire or high temperatures, it may explode • DO NOT connect the metal terminals (+, -) to each other Danger of explosion if battery is incorrectly re- placed.
  • Page 105: Battery Faq

    Power Management Battery FAQ How do I completely discharge the battery? Use the computer with battery power until it shuts down due to a low battery. Don’t turn off the computer even if a message indicates the battery is critically low, just let the computer use up all of the battery power and shut down on its own.
  • Page 106 Power Management Click Change plan settings (after creating it) and click Change plan settings > Change advanced power settings. Figure 3 - 14 Change Plan Settings / Change Advanced Power Settings 3 - 22 Battery Information...
  • Page 107 Power Management Scroll down to Battery and click + to expand the battery options. Choose the options below (click Yes if a warning appears): Figure 3 - 15 Power Options Advanced Settings - Battery • Low battery levels = 0% •...
  • Page 108 Power Management How do I fully charge the battery? When charging the battery, don’t stop until the LED charging indicator light changes from orange to green. How do I maintain the battery? Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges.
  • Page 109: Removing The Battery For Model B Computers

    Power Management Removing the Battery for Model B Computers  It is possible to remove the battery from Model B computers. We recommend that Bottom Cover you do not remove the battery yourself. If you do need to remove the battery for any Removal Warning reason (e.g.
  • Page 110 Power Management 3 - 26...
  • Page 111: Drivers & Utilities

    Drivers & Utilities Chapter 4: Drivers & Utilities  This chapter deals with installing the drivers and utilities essential to the operation or Driver Installation & improvement of some of the computer’s subsystems. The system takes advantage of Power some newer hardware components for which the latest versions of most available op- When installing driv- erating systems haven’t built in drivers and utilities.
  • Page 112: Driver Installation

    Drivers & Utilities Driver Installation Insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. Click the message “Tap to choose what happens with this disc.” Click Run autorun.exe. Click Install Drivers (button), or Option Drivers (button) to access the Optional driver menu. Figure 4 - 1 - Drivers Installer Screen 1 4 - 2 Driver Installation...
  • Page 113 Drivers & Utilities Check the driver installation order from Table 4 - 1, on page 4 - 4 (the drivers must be installed in this order) which is the same as that listed in the Drivers Installer menu below. Click to select the driver you wish to install, (you should note down the drivers as you install them). Follow the instructions for each individual driver installation procedure as listed on the following pages.
  • Page 114 Drivers & Utilities Win 10 Drivers (64-bit) Page # Win 10 Drivers (64-bit) Other / Options Page # System Required Chipset Page 4 - 7 Wireless LAN Module Page 6 - 2 Video (VGA) Page 4 - 7 Bluetooth & WLAN Combo Module Page 6 - 7 Page 4 - 7 Intel®...
  • Page 115: Updating/Reinstalling Individual Drivers

    Drivers & Utilities Manual Driver Installation Updating/Reinstalling Individual Drivers Click Browse CD/DVD (button) in the Drivers Install- If you wish to update/reinstall individual drivers it er application and browse to the executable file in the may be necessary to uninstall the original driver.To do appropriate driver folder.
  • Page 116: User Account Control

    Drivers & Utilities User Account Control  If a User Account Control prompt appears as part of the driver installation procedure, click Continue or Driver Installation General Guidelines Allow, and follow the installation procedure as direct- The driver installation procedure outlined in this Chapter (and in Chapter 7 Options &...
  • Page 117: Driver Installation Procedure

    Drivers & Utilities Driver Installation Procedure Insert the Device Drivers & Utilities + User’s Manual Note: If the computer enters a deep sleep mode during disc and click Install Drivers (button). installation, you will be prompted to plug in a network cable, and click OK, to continue installation.
  • Page 118: Airplane

    Drivers & Utilities Airplane Audio Note: Do not use Update Driver in Device Manager to 1. Click 9.Install Audio Driver > Yes. install the Airplane Mode driver. 2. Click Next. 3. Click Finish to restart the computer. 1. Click 6.Install Airplane Driver > Yes. 2.
  • Page 119: Optional Drivers

    Drivers & Utilities Optional Drivers  See the pages indicated in Table 4 - 1, on page 4 - 4 the driver installation procedures for any modules in- Windows Update cluded in your purchase option. After installing all the drivers make sure you enable Check for updates in order to get all the latest security updates etc.
  • Page 120 Drivers & Utilities 4 - 10...
  • Page 121: Bios Utilities Overview

    BIOS Utilities Chapter 5: BIOS Utilities  Overview BIOS Screens Note that BIOS This chapter gives a brief introduction to the computer’s built-in software: screens pictured these pages are intend- If your computer has never been set up, or you are making important changes to the ed for guidance in set- system (e.g.
  • Page 122: The Setup Utility

    BIOS Utilities The Setup Utility  Each time you turn on the computer the system takes a few seconds to conduct a BIOS Settings POST, including a quick test of the on-board RAM (memory). Warning As the POST proceeds, the computer will tell you if there is anything wrong. If there Incorrect settings can is a problem that prevents the system from booting, it will display a system summary cause your system to...
  • Page 123: Failing The Post

    BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non- fatal”. Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system. Take the computer to your service representative or authorized distributor/supplier as soon as possible.
  • Page 124: Setup Screens

    BIOS Utilities Setup Screens  The following pages contain additional advice on portions of the Setup. Along the top of the screen is a menu bar with menu headings. When you select a heading, a Setup Menus new screen appears. Scroll through the features listed on each screen to make chang- Setup menus es to Setup.
  • Page 125: Main Menu

    BIOS Utilities Main Menu Figure 5 - 2 Main Menu System Time & Date (Main Menu) The hour setting uses the 24-hour system (i.e., ØØ = midnight; 13 = 1 pm). If you can change the date and time settings in your operating system, you will also change these settings.
  • Page 126 BIOS Utilities SATA Port # (Main Menu) Pressing Enter opens the sub-menu to show the configuration of a optical Device/ HDD on the computer’s SATA Ports. System/Extended Memory: (Main Menu) This item contains information on the system memory, and is not user configurable. The system will auto detect the amount of memory installed.
  • Page 127: Advanced Menu

    BIOS Utilities Advanced Menu Figure 5 - 3 Advanced Menu Advanced Chipset Control (Advanced Menu) The sub-menu here allows you to enable/disable the FlexiCharger (see page Advanced Menu 5 - 7...
  • Page 128 BIOS Utilities SATA Mode (Advanced Menu)  The SATA (Serial ATA) control is configured to operate in AHCI (Advanced Host Controller Interface) mode. UEFI Boot When UEFI Boot is en- Boot Logo (Advanced Menu) abled, then the prompts Use this menu item to enable/disable the Boot Logo screen at system startup if you to press F2 or F7 will have not enabled UEFI Boot.
  • Page 129 BIOS Utilities FlexiCharger Enable (Advanced Menu > Advanced Chipset Control)  The sub-menu here allows you to enable/disable the FlexiCharger. The FlexiCharg- er may be set to automatically start charging your battery when the battery reaches FlexiCharger a certain capacity level (e.g. you could start the battery charge level at 40%). Warning If you leave the FlexiCh- You can then set the level to stop charging (e.g.
  • Page 130: Security Menu

    BIOS Utilities Security Menu  Security Menu The changes you make here affect the access to the Setup utility itself, and also access to your machine as it boots up after you turn it on. These settings do not affect your machine or network passwords which will be set in your...
  • Page 131 BIOS Utilities Note: To clear existing passwords press Enter and type the existing password, then  press Enter for the new password (without typing any password entry) and Enter again to confirm the password clearance. Password Warning If you set a boot pass- Set User Password (Security Menu) word (Password on boot You can set a password for user mode access to the Aptio Setup Utility.
  • Page 132 BIOS Utilities Secure Boot Control (Security Menu) Secure Boot prevents unauthorized operating systems and software from loading during the startup process. Secure Boot is available as a menu option if you have enabled UEFI Boot (see “UEFI Boot (Boot Menu)” on page 5 - 15).
  • Page 133 BIOS Utilities TPM Configuration (Security Menu - with UEFI Enabled)  This sub-menu will allow you to enable/disable Trusted Platform Module (TPM) support. Press Enter to access the Security Device Support menu and select Enable TPM Menu Item to support TPM as long as UEFI Boot is enabled (see “Trusted Platform Module”...
  • Page 134: Boot Menu

    BIOS Utilities Boot Menu Figure 5 - 8 Boot Menu  BIOS Screens Note that BIOS screens pictured these pages are intend- ed for guidance in set- ting up your system’s BIOS. BIOS versions are sub- ject to constant change and revision, therefore your computer’s actual When you turn the computer on it will look for an operating system (e.g.
  • Page 135 BIOS Utilities Boot Option Priorities (Boot Menu) Press Enter to access the menu, use the arrow keys to move up and down the menu, and press Enter to select a device from the Boot Option # list (the selected device will be highlighted in white).
  • Page 136: Exit Menu

    BIOS Utilities Exit Menu Figure 5 - 9 Exit Menu Click Save Changes and Reset to save all changes made. Choosing to Discard Changes, or Exit Discarding Changes, will wipe out any changes you have made to the Setup. You can also choose to restore the original Setup defaults that will re- turn the Setup to its original state, and erase any previous changes you have made in a previous session.
  • Page 137: Modules & Options Overview

    Modules & Options Chapter 6: Modules & Options  Overview Wireless Device Operation Aboard This chapter contains information on the following modules, which may come with Aircraft your computer, depending on the configuration purchased. If you are unsure please The use of any portable contact your service representative.
  • Page 138: Wireless Lan Module

    Modules & Options Wireless LAN Module  If you have included an Intel® or 3rd Party 802.11b/g/n (Combo) module is on Wireless Device (i.e. the system is not in Airplane Mode) before installing the driver. Operation Aboard Aircraft Make sure you install the drivers in the order indicated in Table 4 - 1, on page 4 - The use of any portable Note that you need to install both the WLAN &...
  • Page 139: 3Rd Party 802.11B/G/N Driver Installation

    Modules & Options 3rd Party 802.11b/g/n Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2. Click Option Drivers (button). 3.
  • Page 140: Wlan Configuration In Windows 10

    Modules & Options WLAN Configuration in Windows 10 You can configure a wireless connection using one of the following options, how- ever make sure the Wireless LAN module is turned on (and not in Airplane Mode) before configuration begins. Click the Wireless icon in the notification area of the taskbar.
  • Page 141 Modules & Options Enter a network security key (password) if required, and click Next. You can choose to share or connect to devices or not. When you are connected to the network access point it will display Connected status Select any connected network and click Disconnect to disconnect from a connected access point.
  • Page 142 Modules & Options You can click the Airplane Mode button to turn the mode On or Off. 10. You need to either use Airplane Mode, or turn the WLAN module off aboard aircraft. 11. Network & Internet in Windows Settings will bring up a more comprehensive list of network and internet settings including Wi-Fi (can be turned on/off), Airplane mode (Airplane mode and Wireless devices can be turned on/off) VPN, Dial-up, Ethernet and Proxy.
  • Page 143: Bluetooth & Wlan Combo Module

    Modules & Options Bluetooth & WLAN Combo Module  If your purchase option includes the Combination Wireless LAN & Bluetooth Wireless Device module (either Intel® or 3rd Party) then install the driver as instructed overleaf. Operation Aboard Aircraft Make sure that the module is on (i.e. the system is not in Airplane Mode) before in- The use of any portable stalling the driver.
  • Page 144: 3Rd Party Bluetooth (V4.0) Combo Driver Installation

    Modules & Options 3rd Party Bluetooth (V4.0) Combo Driver Installation 1. Make sure the system is not in Airplane Mode, and then insert the Device Drivers & Utilities + User’s Manual disc into an attached DVD drive. 2. Click Option Drivers (button). 3.
  • Page 145 Modules & Options Bluetooth Configuration in Windows Go to the Settings control panel and click Devices (or click the Bluetooth icon in the taskbar and click Add a Bluetooth Device). Click Bluetooth & other devices and make sure Bluetooth is On. Click Add Bluetooth or other device >...
  • Page 146 Modules & Options Double-click the device you want to pair with the computer and click Connect, if the PIN matches that on the device to which you wish to connect (you may need to click paid on the device). Figure 6 - 6 Bluetooth Connect 6 - 10 Bluetooth &...
  • Page 147 Modules & Options Select a device and click Remove Device to disconnect from any device (click Yes to confirm). Figure 6 - 7 Bluetooth Remove Device Bluetooth & WLAN Combo Module 6 - 11...
  • Page 148: To Make Your Computer Discoverable To Bluetooth Devices

    Modules & Options To Make your Computer Discoverable to Bluetooth Devices Go to the Settings control panel and click Devices (or click the Bluetooth icon in the taskbar and click Open Settings). Click Bluetooth & other devices and click More Bluetooth options. In Bluetooth Settings make sure that Allow Bluetooth devices to find this PC check box (Discovery) has a check inside it.
  • Page 149: Intel® Rapid Storage Technology

    Modules & Options Intel Rapid Storage Technology ®  Install the Intel® Rapid Storage Technology to support your AHCI mode SATA IRST and M.2 PCI-e drive. SSDs Note that Intel® Rapid IRST Driver Installation Storage Technology 1. Insert the Device Drivers & Utilities + User’s Manual disc into an attached does not support M.2 DVD drive.
  • Page 150: Free Fall Data Protection

    Modules & Options Free Fall Data Protection  (Optional) Sensitivity The Free Fall Data Protection sensor and HDD Protect Utility will help protect your Adjustment & Power hard disk drive, in the event that the computer is accidentally dropped, by parking Saving States the HDD read/write heads away from the platter to avoid scratching the surface of the hard disk.
  • Page 151 Modules & Options HDD Protect Utility Configuration Access the HDD Protect Utility from Free-Fall Sensor Utility (Accelerometer HDD protection) in the Start menu, or by right-clicking the icon in the notification area of the taskbar and selecting Show. Figure 6 - 9 Free Fall Data Protection Access Free Fall Data Protection 6 - 15...
  • Page 152 Modules & Options The utility can be enabled or disabled by clicking the icon in the notification area of the taskbar, or by clicking Enable/Disable in the HDD Protect Utility. and then clicking OK. The taskbar icon will be orange when data protection is ON, and blue when...
  • Page 153 Modules & Options Adjust the sensitivity level by means of the slider at the bottom of the screen. Figure 6 - 11 HDD Protect Utility (Sensitivity) If the computer is accidentally dropped the HDD heads will be parked temporarily to avoid damage (the icon will switch to an exclamation mark when the heads are parked).
  • Page 154: Pc Camera Module

    Modules & Options PC Camera Module When the PC Camera application is run the LED indicator to the left of the camera will be illuminated (see Figure 1 - 2 on page 1 - 7/Figure 1 - 3 on page 1 - Note that you need to use the Camera app in Windows to take pictures and capture video.
  • Page 155: Camera App

    Modules & Options Camera App Make sure the PC Camera is turned on by using the Fn + F10 key combination (or Control Center button). Run the Camera app from the Start menu by clicking on the Camera app icon (you can type “camera”...
  • Page 156 Modules & Options Click Settings to access the camera settings menu to make adjustments for Camera press and hold button, photo Aspect ratio, Framing grid, Time lapse, video recording frame rates and Flicker reduction.  Camera Settings The Self Timer can be set to take Photos after 2, 5 or 10 seconds and can also be set to continue taking pictures until the camera button is pressed again (Photo Burst).
  • Page 157 Modules & Options With the Pro menu expanded you can access the Exposure compensation button to adjust the brightness. Figure 6 - 16 Camera Brightness Adjustment PC Camera Module 6 - 21...
  • Page 158: Taking Pictures/Capturing Video

    Modules & Options Taking Pictures/Capturing Video Make sure the PC Camera is turned on by using the Fn + F10 key combination (or Control Center button). Run the Camera app from the Start menu by clicking on the Camera app icon (you can type “camera”...
  • Page 159 Modules & Options Captured photos and videos will be saved to the Photos app stored in the Start menu (type Photos into the search box if you cannot find the app). You can also access the photos from the Camera roll icon at the bottom right of the Camera app screen.
  • Page 160: 4G Module

    Modules & Options 3G/4G Module  If you have included an optional UMTS/HSPA+ based 3G Module (Universal Mo- Wireless Device bile Telecommunications System or High Speed Packet Access) module or LTE Operation Aboard (Long Term Evolution) 4G module (see “Communication” on page D - 3 for spec- Aircraft ification details) in your purchase option, you do not require a driver/application...
  • Page 161 Modules & Options 3G/4G Module USIM Card Installation for Model B Computers  Follow the instructions below to install the USIM card (which will be supplied by your service provider). Power Safety Warning Turn the computer off, and turn it over. Before you undertake any Slide the latch in the direction of the arrow.
  • Page 162 Modules & Options 3G/4G Module USIM Card Installation for Model A Computers Contact your distributor/supplier for assistance on installing the USIM card for Model A computers, as removing the bottom cover of the computer can void your warranty. 6 - 26 3G/4G Module...
  • Page 163: 3G/4G Configuration In Windows 10

    Modules & Options 3G/4G Configuration in Windows 10 You can configure a 3G/4G connection as below, however make sure the system is not in Airplane Mode before configuration begins. You can connect to a 3G/4G con- nection in much the same way as the WLAN connection. Click the Settings item in the Start Menu and then click Network and Internet.
  • Page 164: Trusted Platform Module

    Modules & Options Trusted Platform Module (Optional) The TPM security chip allows you to create and manage digital certificates for user and platform authentication. This type of security is usually administered within large enterprises and organizations, and therefore requires implementation by a sys- tem administrator before users can access security features.
  • Page 165: Enabling & Activating Tpm

    Modules & Options Enabling & Activating TPM Restart the computer. Enter the Aptio Setup Utility pressing F2 during the POST/startup. Use the arrow keys to select the Security menu. Select TPM Configuration and press Enter to access the sub-menu. Select Enable in Security Device Support. You will then need to press F4 to save the changes and restart the computer.
  • Page 166: Tpm Management In Windows

    Modules & Options TPM Management in Windows You can manage your TPM settings from within Windows: Go to the Control Panel. Click BitLocker Drive Encryption (System and Security). Click TPM Administration. Figure 6 - 21 BitLocker Drive Encryption (TPM Administration) 6 - 30 Trusted Platform Module...
  • Page 167 Modules & Options The TPM Management window allows you to configure the TPM within Windows. As TPM is usually administered within large enterprises and organizations, your system administrator will need to assist you in managing the information here. Figure 6 - 22 Trusted Platform Module (TPM) Management on...
  • Page 168: Tpm Actions

    Modules & Options TPM Actions Click Prepare the TPM and follow the instructions in the Wizard to prepare the TPM (this will probably require a restart of the computer and confirmation of the setting changes after restart by pressing the appropriate F key). After the restart the TPM will be prepared and you can then use the Actions menu to Turn TPM off, Change Owner Password, Clear TPM or Reset TPM Lockout.
  • Page 169 Modules & Options BitLocker BitLocker Drive Encryption can be used in conjunction with the TPM to encrypt data on the disk. Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel (System and Security). Click Turn on Bit Locker. Follow the on-screen instructions to setup BitLocker, and make sure you have a removable media (e.g.
  • Page 170 Modules & Options 6 - 34...
  • Page 171: Troubleshooting Overview

    Troubleshooting Chapter 7: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
  • Page 172: Basic Hints And Tips

    Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer ap- pears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.
  • Page 173: Backup And General Maintenance

    Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g. in a CD wal- let.
  • Page 174: Viruses

    Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the defini- tions file updates are usually downloadable directly from the internet.
  • Page 175: Upgrading And Adding New Hardware/Software

    Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what you are doing.
  • Page 176 Troubleshooting • Thoroughly check any recent changes you made to your system as these changes may affect one or more system components, or software programs. If possible, go back and undo the change you just made and see if the problem still occurs. •...
  • Page 177: Problems And Possible Solutions

    Troubleshooting Problems and Possible Solutions Problem Possible Cause - Solution You turned on the power but it doesn’t Battery missing / incorrectly installed. Check the battery bay, make sure the work. battery is present and seated properly (the design of the battery only allows it to go in one way).
  • Page 178 Troubleshooting Problem Possible Cause - Solution The computer feels too hot. Make sure the computer is properly ventilated and the Vent/Fan intakes are not blocked. If this doesn’t cool it down, put the system into Hibernate mode or turn it off for an hour. Make sure the computer isn’t sitting on a thermal surface (see “Overheating”...
  • Page 179 Troubleshooting Problem Possible Cause - Solution You forget the boot password. If you forget the password, you may have to discharge the battery of the CMOS. Contact your service representative for help.  Password Warning If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
  • Page 180 Troubleshooting Problem Possible Cause - Solution The DVD regional codes can no longer The code has been changed the maximum 5 times. See “DVD Regional be changed. Codes” on page 2 - Unwelcome numbers appear when Num Lock is turned ON (see “Function/Hot Key Indicators”...
  • Page 181 Troubleshooting Problem Possible Cause - Solution The system never goes into a power Power Options features are not enabled. Go to the Windows Power Options saving mode. menu and enable the features you prefer (see “Power-Saving States” on page 3 - 7).
  • Page 182 Troubleshooting Problem Possible Cause - Solution I have used Update Driver in Device It is very important that the drivers are installed in the order indicated in Chapter Manager (Unknown device > Other 4 (which is the numbered installation order on the Device Drivers & Utilities + Devices) to try and install the Airplane User’s Manual disc).
  • Page 183 Troubleshooting Problem Possible Cause - Solution When using a Bluetooth headset the This is a common issue with Bluetooth headsets. To resolve this issue do the audio appears to be mono and not following (you will need to repeat this procedure after every boot up, restart, stereo.
  • Page 184 Troubleshooting 7 - 14...
  • Page 185: Interface (Ports & Jacks) Overview

    Interface (Ports & Jacks) Appendix A: Interface (Ports & Jacks) Overview The following chapter will give a quick description of the interface (ports & jacks) which allow your computer to communicate with external devices, connect to the internet etc. Interface (Ports & Jacks) A - 1...
  • Page 186: Notebook Ports And Jacks

    Interface (Ports & Jacks) Notebook Ports and Jacks Item Description Card Reader The card reader allows you to use some of the latest digital storage cards. Push the card into the slot and it will appear as a removable device. For All Models: •...
  • Page 187 Interface (Ports & Jacks) Item Description Headphone-Out Jack Headphones or speakers may be connected through this jack. Note: Set your system’s volume to a reduced level before connecting to this jack. Microphone-In Jack Plug an external microphone in to this jack to record on your computer. RJ-45 LAN Jack This port supports LAN (Network) functions.
  • Page 188 Interface (Ports & Jacks) A - 4...
  • Page 189: Control Center Overview

    Control Center Appendix B: Control Center Overview The following chapter will give a quick description of the functions of the Control Center. The Control Center gives quick access to frequently used controls, power management features and enables you to quickly turn mod- ules on/off.
  • Page 190 Control Center Power Modes You can set a Power Mode by clicking the appropriate icon at the top of the Control Center. Each power mode will affect Airplane Mode, Power Plan and PC camera power etc. You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on/off the Touchpad and PC camera.
  • Page 191 Control Center Control Center Menus The Control Center contains 2 menu headings (System Program & Device) under the Power Modes. Click the menu headings and then click any of the buttons outlined on the following pages. Figure B - 2 - Control Center Menus Power Status (System Program) The Power Status icon will show whether you are currently powered by the battery, or by the AC/DC adapter plugged in to a working power outlet.
  • Page 192 Control Center Volume (System Program) The Volume icon will show the current volume level. You can use the slider to adjust the Volume or the Fn + F5/F6 key combinations, or use the Fn+ F3 key combination to mute the volume. Fan Speed (System Program) You can set the fan speed to Maximum (full power), Automatic or Custom from this menu item.
  • Page 193 Control Center Time Zone (System Program) Clicking the Time Zone button will access the Date and Time Windows control panel. Desktop Background (System Program) Clicking the Desktop Background button will allow you to change the desktop background picture. TouchPad/PC Camera (Device) Click either of these buttons to toggle the TouchPad or camera module’s power status.
  • Page 194 Control Center B - 6...
  • Page 195: Video Driver Controls

    Video Driver Controls Appendix C: Video Driver Controls  Video Card Options The basic settings for configuring the LCD are outlined in “Video Features” on page 1 - Note that card types, specifications and driv- Intel Video Driver Installation ers are subject to contin- updates changes.
  • Page 196: Intel® Hd Graphics Control Panel

    Video Driver Controls Intel HD Graphics Control Panel ® Advanced video configuration options are provided by the Intel HD Control Pan- ® el. To access the control panel see below and overleaf: Click the Intel® HD Graphics Control Panel icon in the Apps screen. Figure C - 1 Apps Screen Intel ®...
  • Page 197 Video Driver Controls You may make changes to any of the graphics properties by clicking the appropriate  menu panel and adjusting the settings from the menus. Home Click the Home button to return to the main menu screen in any of the sub- menu screens.
  • Page 198 Video Driver Controls Display  Click either Display Settings or Color Settings to make display adjustments, in- cluding configuration for any attached external displays. Multiple Display At least one other dis- play must be attached in order to view multiple display selection tions.
  • Page 199 Video Driver Controls Click the Display menu at the top of the screen to display the sub-menus. The Mul-  tiple Displays menu allows you to configure the display mode of any attached dis- plays (see “Attaching Other Displays” on page C - 16).
  • Page 200 Video Driver Controls The Custom Resolutions sub-menu allows you to adjust the display (or any at- tached display) to any width, height, refresh rate, color depth and underscan percent- age of your choice. Note that incorrect settings can cause system instability and even possible component damage, so this is adjusted at your own risk.
  • Page 201 Video Driver Controls This menu allows you to choose how 3D images are displayed. Performance gives the smoothest motion of images, Quality displays the most detail, Balanced Mode provides better computer performance with good quality and Custom allows you to configure the Anisotropic Filtering and Vertical Sync and features to your prefer- ences.
  • Page 202 Video Driver Controls Options and Support Hot Key Manager in Options and Support allows you to create hot keys for open- ing the application, rotating the display, scaling etc. Click Apply to save changes. Figure C - 8 Intel ® HD Graphics Control Panel Options and Support...
  • Page 203 Video Driver Controls Click the Options menu at the top of the screen to display the sub-menus. The In-  formation Center provides details on System Information, the Built-In Display and any attached displays. Preferences Go to the Preferences sub-menu in Options to configure the preferences for the Intel®...
  • Page 204 Video Driver Controls Video The Video menu allows you to brighten or darken movies, or to switch to vivid col- ors. The Preview image will display a sample image using the current settings. You can Save Profile and name the Profile to recall the settings at any time. Click Apply to save changes (select Color Enhancement, Image Enhancement, Image Scaling or Gamut Mapping from the menu).
  • Page 205 Video Driver Controls Click the Video menu at the top of the screen to display the sub-menus.The Image Enhancement menu allows you to adjust the Sharpness, Skin Tone Enhancement in the Basic menu, and Noise Reduction, Contrast Enhancement and Film Mode Detection in the Advanced menu.
  • Page 206 Video Driver Controls Enable Image Scaling to use the sliders to adjust the scaling. Figure C - 12 Intel ® HD Graphics Control Panel Video Image Scaling C - 12 Intel® HD Graphics Control Panel...
  • Page 207 Video Driver Controls Power The battery life can be extended through dynamic control of the frame rate if Ex- tended Battery Life for Gaming is enabled. Figure C - 13 Intel ® HD Graphics Control Panel - Power Intel® HD Graphics Control Panel C - 13...
  • Page 208 Video Driver Controls Profiles You can select one of the preset profiles (Brighten Video, Darken Video and En- hance Video Colors) from the menu on the left. Alternatively you can go through the menus to make adjustments to your preferences for Display, Color, Video, 3D, Options and Support and Power (tick any boxes for the settings required), and then Save the settings to a profile (which may be imported or exported).
  • Page 209: Display Devices & Options

    Video Driver Controls Display Devices & Options  Note that you can use external displays connected to the HDMI-Out port and/or ex- 4K2K Videos on 4K2K ternal monitor port. See your display device manual to see which formats are sup- External Displays ported.
  • Page 210: Attaching Other Displays

    Video Driver Controls Attaching Other Displays  To Clone Displays: Multiple Display Attach your external display to the HDMI-Out port/external monitor port, and turn it on. Go to the Intel(R) HD Graphics Control Panel control panel and click Display > At least one other dis- Multiple Displays (sub-menu).
  • Page 211 Video Driver Controls To Enable Extended Mode:  Attach your external display to the HDMI-Out port/external monitor port, and turn it on. Go to the Intel(R) HD Graphics Control Panel control panel and click Display > Display Settings Multiple Displays (sub-menu). Extended Desktop Click Extended from the Select Display Mode menu.
  • Page 212: Configure Other Displays Using Project

    Video Driver Controls Configure Other Displays Using Project You can configure attached displays from Project. Attach your display to the appropriate port, and turn it on. Press the + P key combination. Click on any one of the options from the menu to select PC screen only, Duplicate, Extend or Second screen only.
  • Page 213: Configuring An External Display In Windows

    Video Driver Controls Configuring an External Display In Windows The System > Display Control Panel in Settings may also be used to configure dis- plays. Attach your external display to the appropriate port, and turn it on. Click the Start Menu and click Settings > System (or right-click the desktop and select Display Settings).
  • Page 214: Hdmi Audio Configuration

    Video Driver Controls HDMI Audio Configuration  HDMI (High-Definition Multimedia Interface) carries both audio and video signals. Volume Adjustment In some cases it will be necessary to go to the Sound control panel and manually The sound volume level configure the HDMI audio output as per the instructions below. can be clicking using the Go to the Sound control panel.
  • Page 215 Video Driver Controls Adjust the HDMI settings from the control panel tabs. Click OK to close the Sound control panel. Figure C - 20 HDMI Device Properties HDMI Audio Configuration C - 21...
  • Page 216 Video Driver Controls HDMI Notes  • Connect a device with HDMI support to the HDMI-Out port BEFORE attempt- ing to play audio/video sources through the device. Other Applications • To play audio sources through your external display’s (TV or LCD) speakers If you are using a third you will need to go to the audio configuration control panel on the display and party application to play...
  • Page 217: Wireless Display Configuration

    Video Driver Controls Wireless Display Configuration Note that no driver or application is required for wireless display in Windows 10. Press the + P key combination. Click Connect to a wireless display at the bottom of the Project screen and follow the steps to connect to any wireless enabled display.
  • Page 218 Video Driver Controls You may then need to input a pin number for the device to which you are connecting and click Next. The display will then connect (for specific settings for your display see the documentation supplied with your compatible adapter/display for full details). Go to the Project menu and click Disconnect to temporarily disconnect from the wireless display.
  • Page 219 Specifications Appendix D: Specifications  Latest Specification Information The specifications listed in this Appendix are correct at the time of going to press. Certain items (particularly processor types/ speeds and CD/DVD device types) may be changed, updated or delayed due to the manufacturer's release schedule. Check with your distributor/supplier for details.
  • Page 220 Specifications Processors For Model B: One Changeable 2.5" / 7.0 mm (h) HDD/ SSD with SATA (Serial) Interface 15.6” / 39.62cm HD (1366 * 768), FHD Intel® Core™ i7-6500U (2.5GHz) (1920 * 1080),16:9 3.8mm Thick Backlit M.2 SSD, SATA/PCIe Gen 2*2 Interface 4MB Smart Cache, 14nm (14 Nanometer), Panel (i7-6500U / i5-6200U / i3-6100U /Celeron...
  • Page 221 Specifications For Model B: Slot Intel® Dual Band Wireless-AC 8260 (2*2 802.11 a/c) WLAN Bluetooth M.2 Full Size Isolated Winkey Keyboard with Two M.2 Card Slots (for Pentium 4405U / 2230 Combo Module (Factory Option) Numeric Keypad Celeron 3855U): Intel® Dual Band Wireless-AC 7265 Interface Slot 1 for M.2 2230 WLAN Combo Module (2*2 802.11 a/c) WLAN...
  • Page 222 Specifications Power & Battery Security Environmental Spec For All Models: Security (Kensington® Type) Lock Slot Temperature ° ° BIOS Password Operating: C - 35 Full Range AC/DC Adapter Trusted Platform Module 2.0 (Factory Non-Operating: -20°C - 60°C AC input 100 - 240V, 50 - 60Hz, Option) DC Output 19V, 2.1A (40 Watts) Relative Humidity...

Table of Contents