Avaya BCM 50 Configuration Manual
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Avaya BCM 50 Configuration Manual

Avaya BCM 50 Configuration Manual

Business communication manager for skype sip connect service
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Avaya BCM Solutions Test Lab
Business Communication Manager BCM 50 and BCM450
Release 6.0 Configuration Guide for Skype SIP Connect Service
This document provides guidelines for configuring a SIP Trunk between a BCM50 or BCM450
Release 6.0 and Skype SIP Connect Service
NC;
BCM Solution Test
Reviewed:
10/01/2010
Issue 1.0
Abstract
Lab
ConfiguringSIPTrunkingSkype-BCM6
1 of 14

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Summary of Contents for Avaya BCM 50

  • Page 1 Avaya BCM Solutions Test Lab Business Communication Manager BCM 50 and BCM450 Release 6.0 Configuration Guide for Skype SIP Connect Service Issue 1.0 Abstract This document provides guidelines for configuring a SIP Trunk between a BCM50 or BCM450 Release 6.0 and Skype SIP Connect Service...

  • Page 2: Table Of Contents

    5.2.3 SIP Trunk Routing table Configuration ........................11 5.2.4 Configuring Incoming Calls from SKYPE to BCM ....................12 5.2.5 Giving Access to SIP Trunks ........................... 13 NC; Reviewed: Avaya BCM Solutions Test Lab 2 of 14 10/01/2010 Application Notes ConfiguringSIPTrunkingSkype-BCM6 ©2010 Avaya Inc.

  • Page 3: Introduction

    Release 6.0 for SIP trunk inter-working with Skype. The information provided is specific for the SIP trunk inter-working, unrelated configuration is not considered within this guide. This document assumes that the installer has undergone Avaya approved BCM training and has a working knowledge of BCM installations.

  • Page 4: System Software / Loadware

    Release 6.0 GA build 1.02. BCM Phones All supported phones As provided by release 6.0 GA build 1.02. Table 1 Validated Equipment and Software NC; Reviewed: Avaya BCM Solutions Test Lab 4 of 14 10/01/2010 Application Notes ConfiguringSIPTrunkingSkype-BCM6 ©2010 Avaya Inc. All Rights Reserved.

  • Page 5: Features

    4. Calls from Skype users appear on BCM as ‘Private Number’ in the following cases: a. Skype user does not have an Online Number b. Skype User does not have a configured Caller ID NC; Reviewed: Avaya BCM Solutions Test Lab 5 of 14 10/01/2010 Application Notes ConfiguringSIPTrunkingSkype-BCM6 ©2010 Avaya Inc.

  • Page 6: Overview

    TDM Phone Skype Skype SIP Trunk Phone PSTN Phone Figure 4-1 SIP Trunking between BCM and Skype NC; Reviewed: Avaya BCM Solutions Test Lab 6 of 14 10/01/2010 Application Notes ConfiguringSIPTrunkingSkype-BCM6 ©2010 Avaya Inc. All Rights Reserved. Page 6 of 14...

  • Page 7: System Configuration

    7. Click on Browse and navigate to the directory containing the Skype templates 8. Select the Skype template and click on Select Files 9. Click the OK button to import the template to the BCM NC; Reviewed: Avaya BCM Solutions Test Lab 7 of 14 10/01/2010 Application Notes ConfiguringSIPTrunkingSkype-BCM6 ©2010 Avaya Inc.

  • Page 8: Create Public Sip Trunk Accounts

    Set the CLID value equal to CLID of the BCM set, which is a concatenation of Public Network Code and Public OLI. The Public network code is configured in 5.2.2. • Within the Message Handling section; NC; Reviewed: Avaya BCM Solutions Test Lab 8 of 14 10/01/2010 Application Notes ConfiguringSIPTrunkingSkype-BCM6 ©2010 Avaya Inc.
  • Page 9 CLID has to match the caller Public OLI (prefixed by Public Network Code   Configuration Telephony Dialing Plan->Public Network->Public Network Settings). NC; Reviewed: Avaya BCM Solutions Test Lab 9 of 14 10/01/2010 Application Notes ConfiguringSIPTrunkingSkype-BCM6 ©2010 Avaya Inc. All Rights Reserved.

  • Page 10: Dialing Plan

    In the External Number column for this secondary route, provide a number which is different from that used in Step 10.. 14. Click on the Destination Codes tab. NC; Reviewed: Avaya BCM Solutions Test Lab 10 of 14 10/01/2010 Application Notes ConfiguringSIPTrunkingSkype-BCM6 ©2010 Avaya Inc.

  • Page 11: Sip Trunk Routing Table Configuration

    7. Click on the Add button 8. In the Add Route dialog box; • Provide a descriptive name for the new route in the Name. NC; Reviewed: Avaya BCM Solutions Test Lab 11 of 14 10/01/2010 Application Notes ConfiguringSIPTrunkingSkype-BCM6 ©2010 Avaya Inc. All Rights Reserved.

  • Page 12: Configuring Incoming Calls From Skype To Bcm

    2. On the selected Target Line, set the “Pub. Received #” to the last 4-digis of the Skype assigned DID.   3. Navigate to Configuration Application Voice Messaging/Contact Center NC; Reviewed: Avaya BCM Solutions Test Lab 12 of 14 10/01/2010 Application Notes ConfiguringSIPTrunkingSkype-BCM6 ©2010 Avaya Inc. All Rights Reserved. Page 12 of 14...

  • Page 13: Giving Access To Sip Trunks

    5. In the Add Line Pool dialog box, type blocA 6. Click OK Repeat steps 3 to 6 for each of active sets on the BCM NC; Reviewed: Avaya BCM Solutions Test Lab 13 of 14 10/01/2010 Application Notes ConfiguringSIPTrunkingSkype-BCM6 ©2010 Avaya Inc.
  • Page 14 © 2010 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. Nortel, Nortel Networks, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

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Bcm450

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