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Installation Tips:
1.
If you want to use one coax outlet for both your modem and another device (such as a TV set-top box),
use a coax splitter. Make sure the coax wall outlet is connected to the IN port of the splitter. The 2 OUT ports
are to be connected to the modem and other device.
Coax cable outlet to splitter.
2.
You can hardware devices such as gaming consoles and Smart TVs with an Ethernet port directly to your
modem using the Ethernet cable provided.
3.
If the downstream light on your modem continues to flash green, your coax line does not have signal on it.
Try relocating your modem to an active line. If there are no active lines, please contact our Customer Care team.
4.
If the password on the back of the modem does not work, the modem may have to be factory reset.
To do this, find the reset button on the back of the modem. Hold that button down while the modem is
powered up, until all the lights flash at the same time. The modem will reset and then start the boot
process over again.
Need more
Find your answers here
1.
Visit us online at myaccess.ca/support.
2.
For technical assistance, call 1-866-363-2225 or email help@myaccess.coop
Password and network information.
Wi-Fi Network: _______________________________________
Password: _______________________________________
Wi-Fi Network: _______________________________________
Password: _______________________________________
Modem User name (if changed from default): _______________________________
Password (if changed from default): ______________________________________
myaccess.ca | 1-866-363-2225
C033_Wireless_Install_Guide
assistance?
Coax cable into modem.
Coax cable into device.
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