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Comat Releco CMS-10R User Manual

Messaging system
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ComatReleco Messaging System
CMS-10R
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  • Page 1 ComatReleco Messaging System CMS-10R User Manual...

  • Page 2: Important Information

    ComatReleco assumes no liability for personal injury, damage to property or financial losses. Unauthorized modifications and changes to the device can affect safety and are not permitted. This leads to a limitation of the warranty and may result in loss of product conformity. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 3: Table Of Contents

    Magnetic base antenna (CMS-ANT-MAG2/2.5M) ..........................21 4.4.3 External beam antenna (CMS-ANT-SPEZ2/5m) ..........................21 4.4.4 Antenna extension (CMS-ANT-KAB…/5M, …/10M, …/20M) ......................21 IoT Portal ....................................23 Introduction ....................................23 5.1.1 System requirements ...................................23 5.1.2 Meaning of symbols ..................................23 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 4 Overview ......................................57 6.1.2 Detailed views ....................................58 Maintenance and troubleshooting ............................59 Maintenance ....................................59 Troubleshooting ....................................59 Device exchange ..................................61 Disposal ......................................62 Technical data ....................................63 Dimensions ....................................63 Technical data ....................................63 Order details and accessories ..............................64 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 5: Introduction

    Push message Push notifications are messages that appear on your phone without opening the app in question. Spam (folder) Or also called the "junk mail folder". Unsolicited mass messages sent by e-mail. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 6: Product Conformity

    Further documents such as brief instructions, drawings, technical data, general terms and conditions, etc. can be found on the ComatReleco webportal, Service & Support/Downloads category Link. Contact details Manufacturer's address ComatReleco AG Bernstrasse 4 CH-3076 Worb (Switzerland) Phone +41 31 838 55 77 E-mail support@comatreleco.com www.comatreleco.com ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 7: Safety Instructions

    • This device is not suitable for use in wet areas, explosive atmospheres (e.g. in areas where the air contains high concentrations of flam- mable chemicals, vapours or particles such as grain, dust or metal powder), or in the vicinity of medical devices. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 8: User Groups / Personal Qualification

    Intended use Devices of the CMS-10R series are remote monitoring and remote control devices for industrial and building technology. They transmit chang- es in the value of the digital and/or analogue inputs via the mobile phone network by e-mail, by SMS or by push message to the notification service (IoT Portal, app).

  • Page 9: Foreseeable Misuse

    • After an update or import of the device configuration, it must be checked in the device to prevent undesired behaviour of the inputs and outputs. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 10: Product Description

    Overview Devices of the CMS-10R series are remote monitoring and remote control devices for industrial and building technology. They transmit chang- es in the value of the digital and/or analogue inputs via the mobile phone network by e-mail, by SMS or by push message to the notification service (IoT Portal, app).

  • Page 11: Mobile Communications

    The devices are intended for use in various countries. Since the frequency bands available for mobile communications vary greatly from country to country, the device is offered with two different modem types. For identification purposes, the ordering designations of the devices are provided with a corresponding suffix Z1 or Z2 (e.g. CMS-10R-DA/ DC12-48V- Z2 ), which describes the zone.

  • Page 12: Communication

    The device sends SMS messages to one or more recipients via the server according to the configuration. These can be sent simultaneously or in the form of an escalation chain. The device can also send SMS messages directly if connection to the server is not possible. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 13: Behaviour Of The Device Under Specific Conditions

    The installed firmware version is displayed in the Overview menu (Figure 37 (8)) and in the Manage (Figure 38) menu. In addition, the fact that a firmware update is available remains displayed in the Manage on the Cogwheel icon (Figure 38 (6)). In case of internal firmware error ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 14 If an internal firmware error occurs, the device is automatically restarted after 2 minutes at the latest. The behaviour is the same as for a manual reset (see also the On Manual Reset section above). ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 15: Hardware Description

    The tightening torque of 1 Nm must not be exceeded! Mounting holes Screws with a maximum thread diameter of 3.9 mm can be used for mounting. The tightening torque of 1 Nm must not be exceeded! ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 16 Firmware update Fast, flashing LED flashing Firmware update/restart Slow LED lights up Device shuts down/exits all running tasks LED flashing Device shuts down/terminates connection to Fast, even IoT platform and mobile network ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 17 Furthermore, the detection of a line break is possible. DIN rail mounting DIN rail mounting bracket for mounting the device on a 35 mm DIN rail. bracket ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 18: Installing The Device

    • Remove all electrical connection wires • Insert a screwdriver into the tab at the bottom of the device and unlock it with a downward movement • Lift the device out of the carrier rail ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 19: Wiring

    Wiring of the CMS-10R/D inputs Connect the digital inputs to an outer conductor (L). The digital inputs must not be connected to different outer conductors (L1, L2, L3)! Figure 4 Sig. Sig. Sig. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 20: Wiring The Cms-10R/Da Inputs

    5 - 6: 4 - 20 mA Sig. CM S -10… CM S -10… 1- 6: or 0 -10 V Sig. CM S -10… CM S -10… 1- 6: or 0 -10 V CM S -10... ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 21: Wiring The Cms-10R/D/Da/Dac Relay Outputs

    Rod antenna 50 mm CMS-ANT2 Magnetic base antenna with 2.5 m cable CMS-ANT-MAG2/2.5M Exterior antenna with 5 m cable CMS-ANT-SPEZ2/5M Antenna extension 5 m CMS-ANT-KAB/5M Antenna extension 10 m CMS-ANT-KAB/10M Antenna extension 20 m CMS-ANT-KAB/20M ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 22 • The CMS-10R may only be operated with antennas from the ComatReleco range of accessories. • The CMS-ANT2 rod antenna supplied is not suitable for installation in a control cabinet (owing to the shielding effect). • When using extension cables, make sure that the total length of 25 m is not exceeded. If possible, only one extension cable should be used and not several short ones.

  • Page 23: Iot Portal

    OFF / deactivated function. ON / activated function. Open the Account settings / account settings menu Open the Account settings / SMS package menu Activate push notifications. Currently deactivated Deactivate push notifications. Currently activated ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 24: Role As User, Owner Or Installer

    Owner      Installer    ( * ) ( * ) User    (*) Rights can be assigned individually. See chapter 5.8.3. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 25: Initial Commissioning

    Figure 9 With the Pair function, the one-year, fee-based service profile is started! Variant 1 (favoured) offers the possibility to create/modify the device configuration in advance without activating the fee-based service profile. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 26: Login / Create User Account / Forgotten Password

    You must answer any system question about whether notifications are allowed with Allow . Select + Add a device to configure a new device. Figure 11 Select Set up a new device . Figure 12 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 27 The invitation to the owner is only valid for 30 days. After that under User, the invitation can be resent (see chapter 5.8.3.1, figure 54). Then continue with Figure 19. Figure 15 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 28: Add A Device As Owner

    Select + Add a device to configure a new device. Figure 16 Select Set up a new device . Figure 17 Select Yes , because you are the device owner. Figure 18 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 29: Add A Device With Invitation Code

    Select + Add a device to configure a new device. Figure 21 Select With invitation code if you have received an invitation code by e-mail or SMS from another user. Figure 22 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 30 Enter the invitation code that you received by e-mail or SMS. You will then be able to use the device. Figure 23 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 31: Pair Device

    The serial number can be found on the label on the front of the device (see Figure 2 (6)). Example: 2020C7000143 The device must now be connected to the power supply and in operation. Figure 27 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 32 • Close  back to the device overview (chapter 5.6) • Manage your device  Configure device (chapter 5.8) Figure 30 It can take up to 10 minutes before the status is displayed in the IoT Portal. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 33: Set Up Service Profile

    Select the payment method. Then confirm the purchase with the Confirm button. All invoices can be viewed and printed in PDF format at any time in the Service profile history (see chapter 5.8.6.4). Figure 33 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 34: Device Overview

    After successful configuration of a new device, the IoT Portal provides an overview of all devices. With Search (2) and a keyword, the corre- sponding device can be found. By ticking My owned devices as the owner, My assigned devices as the user and My installed devices as the installer, the devices can be filtered. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 35: Account Settings

    The SMS packages purchased here belong to the User and can be used for all devices assigned to this user. When the SMS of the service profile are used up, they are debited from the user's SMS account. If both accounts are at 0, no more SMS can be sent! ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 36 Select Purchase to add the amount to the shopping cart. Choose the payment method in the shopping cart. The payment can be initiated using the Purchase button. SMS packet history The SMS package purchases made are listed and in the Receipt column the invoices can be downloaded as PDF. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 37: Configure Device

    Status of inputs Status of the outputs (can be switched on/off directly if the corresponding authorizations are available) Status of the Test button (on the device) Various documents can be accessed online Menu list ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 38: Menu: Manage

    The invitation is valid for 30 days. After that it is set to Ignored and is no longer valid. As long as the new owner has not accepted the invitation, the current owner remains active. The installer can be removed with the Remove Installer button (Figure 38 (3)). ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 39 It does not matter whether • you restart the device yourself ( Reset button on the device) • the device is restarted (due to a firmware update or possible problems) Figure 41 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 40 This message is only sent once unless the device is restarted. Figure 45 Test button The entered message is sent as soon as the Test key (Figure 2 (11)) on the device is pressed. Figure 46 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 41 Any user can request an output control message, even if they are not entered in the Message Recipient window. Figure 48 After the settings have been made, they must be applied with the Apply button. If you press the Close button, the settings are not applied. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 42 It can take up to 10 minutes before the status is displayed in the IoT Portal. • Import configuration (e.g. from an old CMS-10 or another new CMS-10R device) When importing a configuration, all values must be checked again afterwards! •...

  • Page 43: Menu: Users / Machines

    • sees all states of the inputs and outputs ( Overview menu) Manage access • can receive and acknowledge messages • can control the relay outputs • has full access to all management options ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 44 User not confirmed . The invitation e-mail can be resent via the Edit menu item. Once the invited user has confirmed the e-mail, that user can create his or her own account. Figure 54 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 45 E-mail address and telephone number must be changed in the re- spective user account (see chapter 5.7.1). Figure 55 5.8.3.2 Delete user Delete user With the Delete menu item, a user can be permanently deleted after a security prompt. Figure 56 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 46 In the second field it must be confirmed, because the machine cannot answer a confirmation e-mail like the user. In the lower area a message (test SMS) can be sent to the machine for checking purposes. Figure 57 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 47: Inputs

    Message receiver: use (+) to select who is to receive the messages and via which channel, and set the acknowledgement (see also chapters 5.8.2.2, Figure 47) After the settings have been made, they must be applied with the Apply button. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 48 Each change of state at an input that leads to a message is processed in sequence according to its occurrence. Several messages can thus be triggered simultaneously. For example, the two states “Pump failure” and “Excess temperature” (2 separate inputs) are reported simultaneous- ly. However, the messages are processed i.e. sent one after the other. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 49 To display the voltage input in another unit, such as temperature, enter the minimum and maximum values of the desired unit in the Value field. The IoT Portal thus automatically converts the unit of voltage into the desired unit. Figure 59 Activate or deactivate input ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 50 Analogue value processing: Measured value is greater than limit value : Upper limit value Event Trigger value Event delayed Notification Figure 60 • The current measured value is above the upper limit value ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 51 . The display of the LED at the input is also delayed. Notification is given when the upper limit value has been exceeded and fallen below again ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 52 This graphic is opened via the question mark (Figure 59 (10)) and is closed by clicking on the graphic. Upper limit value exceeded (upwards) Upper limit value fallen below (downwards) Lower limit value exceeded (upwards) Event Lower limit value fallen below (downwards) Figure 62 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 53: Menu: Outputs

    If a switch-off command is sent before the set time has elapsed, it will be taken into account. This time function is deactivated by default. Events: Each output can be activated or deactivated individually. The entered message is sent when the output is switched. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 54 Message receiver: use (+) to select who is to receive the messages and via which channel, and set the acknowledgement (see also chapter 5.8.2.2, Figure 47). After the settings have been made, they must be applied with the Apply button. If you press the Close button, the settings are not applied. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 55: Menu: Service Profile

    Notification that after 7 days the service profile will be blocked if it is not renewed or changed • 1 day before blocking the service profile Message that after 1 day the service profile will be blocked if it is not renewed or changed ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 56 The invoices for the SMS packages you have purchased appear under Account settings/SMS package/SMS package history (see chapter 5.7.3). 5.8.6.4 Service profile history In the Service profile history , all invoices of the service profile are displayed and can be downloaded in PDF format in the Receipt column. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 57: Firmware Update

    An available firmware update is displayed. Click the New firmware available button to perform the update. You will then be guided through the updating process. The update may take a few minutes. Figure 66 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 58: Operation Via Smartphone Or Tablet

    You can add a device using the invitation code you received by e-mail or SMS. This is then also visible in the IoT Portal. The version of the app is displayed at the bottom. Figure 69 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 59: Detailed Views

    The outputs can be switched on and off directly via the sliders. Under Documents , the download area on the ComatReleco web por- tal can be opened, where all documents relating to the device are available. Figure 71 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 60: Maintenance And Troubleshooting

    Telephone control is not activated User ¾ Activate the telephone control Call-in at the desired output (see chapter 5.8.5 (6)) ¾ Check signal strength at the device (see Figure 2 (4)) or in the IoT Portal ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 61 Further information and assistance can be found in the IoT Portal under the menu item Overview/Documents (see Figure 37 (18)), or in the ComatReleco Internet portal under the FAQ (Frequently Asked Questions)  Link. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 62: Device Exchange

    • Remove all cables and connections • Disassemble the device (see chapter 4.2.2) • Replace the device with an identical device (same order number) The CMS-10R devices have the same electrical pin assignment as the CMS-10 predecessor units. Current device version Previous version...

  • Page 63: Disposal

    The above symbol is only valid in the European Union (EU). If you wish to dispose of this product, contact your local authorities or your dealer and ask for the correct method of disposal. Packaging material Dispose of packaging material in accordance with the applicable national regulations. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 64: Technical Data

    All dimensions in mm Figure 72 Technical data The technical data for all types of equipment can be found on the ComatReleco web portal in the CMS-10R data sheets section. Link  ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...

  • Page 65: Order Details And Accessories

    Indoor temperature sensor with output 0 - 10 V ⎓ , 0 - 50 °C RF05 Indoor temperature sensor with output 0 - 10 V ⎓ , 0 - 50 °C, with display RF01-U2-D RTBSB-001-010 Bimetallic thermostat with 1 changeover contact, 5 - 30 °C ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 66 Level probe with output 0 - 10 V ⎓ , 0 - 0.5 bar (*) The devices are tested and approved with the antennas and extensions. ComatReleco declines all responsibility for the use of other products. It may also lead to loss of product conformity. ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 67 ComatReleco CMS-10R | User Manual | 45013-089-50-002 |...
  • Page 68 ComatReleco AG | Bernstrasse 4 | CH-3076 Worb| Phone +41 838 55 77 | Fax +41 31 838 55 99 comatreleco.com | info@comatreleco.com | WorldofRelays.com...

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