Color Kinetics Data Enabler Pro Product Manual page 15

Download Data Enabler Pro Firmware
If a more recent version of the Data Enabler Pro
firmware is available, download the firmware file (.hex
extension):
1. Visit the Firmware Updater page at
https://www.colorkinetics.com/global/support/
downloads/firmware
version.
2. If a newer firmware image is available, click the
link on the Firmware Updater page to download
the firmware file to an accessible location on your
computer.
Download CK Firmware Updater
To update the firmware image on a Data Enabler Pro
device, you must download and install the CK Firmware
Updater application on your computer.
1. Visit the Firmware Updater page at
https://www.colorkinetics.com/global/support/
downloads/firmware.
2. Download the CK Firmware Updater installer.
3. Decompress the file to an accessible location on
your computer and open it.
4. Run the installer, and follow the on-screen
instructions.
Running a Data Enabler Pro Firmware Update
(Ethernet network)
1. Connect a computer to the lighting network, and run
CK Firmware Updater.
2. From the Interface Select drop-down list, select
Ethernet Controllers.
3. From Device Select drop-down list, select Data
Enabler Pro.
4. Click File Select, navigate to the folder to which you
downloaded the firmware file (.hex extension), and click
Open.
5. Click Discover. CK Firmware Updater automatically
discovers all Data Enabler Pro devices connected to
your lighting network.
6. Select a Data Enabler Pro device and click PROGRAM.
7. Repeat step 6 for each Data Enabler Pro device that
you want to update.
to check for the latest firmware
Running a Data Enabler Pro Firmware Update
(DMX network)
1. Directly connect a computer to the Ethernet input
port inside the housing of a Data Enabler Pro device
that you want to update
2. Run CK Firmware Updater.
3. From the Interface Select drop-down list, select
Ethernet Controllers.
4. From the Device Select drop-down list, select Data
Enabler Pro.
5. Click File Select, navigate to the folder to which you
downloaded the firmware file (.hex extension), and
click Open.
6. Click Discover. CK Firmware Updater discovers the
Data Enabler Pro device to which your computer is
currently connected.
7. Click PROGRAM.
8. Repeat steps 1 to 7 for each Data Enabler Pro device
that you want to update.
Recovering from Firmware Update Errors
In rare instances, you may experience power or
data loss or interruption during the firmware update
process. In such cases, a Data Enabler Pro device may
receive an incomplete or corrupt firmware image. You
must successfully re-install the firmware image to
restore normal Data Enabler Pro operations.
• In the case of power loss or interruption, the Data
Enabler Pro device retains its assigned IP address,
but you are temporarily unable to communicate with
the device using that address.
If this happens, enter the reserved IP address
10.1.250.250 in CK Firmware Updater, and re-install
the firmware image.
Once the firmware image is successfully installed,
you can again communicate with the Data Enabler
Pro device using its assigned IP address.
• In the case of data loss or interruption, you must
manually enter the device's IP address in CK
Firmware Updater to re-install the firmware image.
If you don't know the device's assigned IP address,
you can cycle power, then use the reserved IP
address 10.1.250.250, as described above.
Data Enabler Pro Product Guide 15