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OfficeBox Gen. 3
HARDWARE MANUAL

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Summary of Contents for Bicom Systems OfficeBox Gen. 3

  • Page 1 OfficeBox Gen. 3 HARDWARE MANUAL...
  • Page 2 2018 Bicom Systems Ltd. UBLISHED BY ICOM YSTEMS BICOMSYSTEMS DOCUMENTATION IS PROVIDED “AS IS” AND ALL EXPRESS OR IMPLIED CON- DITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH...
  • Page 3 Bicom Systems is a registered trademark of Bicom Systems Ltd. All non-Bicom Systems trademarks are the property of their respective owners. BTAINING OCUMENTATION For the most up to date version of the documentation, please visit the Bicom Systems Support website: HTTP BICOMSYSTEMS...
  • Page 5: Table Of Contents

    Contents Document overview ......... 7 Intended audience Conventions used in this document Important safeguards...
  • Page 6 Securing the motherboard Preparing X1 sockets Parts assembly Inserting cards Attaching other case plates Installation ........... 23 Installing the software image 4.1.1 Writing image to USB memory .
  • Page 7: Document Overview

    1. Document overview Administration manual covers the initial process of obtaining the licenses up to the process of deployment of the OfficeBox appliance. This is explained in simple steps which take a short amount of time and if followed correctly, will provide a rock solid platform that will satisfy customers business needs.
  • Page 8: Important Safeguards

    Chapter 1. Document overview Important safeguards Although the device is based on low-powered embedded components, for your safety and proper operation of the device, please read this manual carefully. Malfunctions resulting from non-compliance with the information provided in this manual are not covered by the provided guarantee.
  • Page 9: Placement

    1.3 Important safeguards 1.3.6 Placement Openings on the top cover and side panels are meant as a ventilation for any amount of excess heat that is not transferred to the bottom panel, and they should be kept free from obstructions. Make sure that appliance is stored in a well vented place and no objects are placed on top of it, as well as avoiding placing the device on top of other radiating surfaces.
  • Page 11: Device

    Device Device overview ....13 Hardware specification Front view of the device Back view of the device Supported phones Hardware assembly ... . . 17 Case disassembly Preparing the motherboard Securing the motherboard...
  • Page 13: Device Overview

    2. Device overview OfficeBox is a telephony device designed and manufactured by Bicom Systems Ltd. and powered by our own PBX software. Depending on the expected functionality, the device comes in two editions: Business edition - with our PBXware telephony software,...
  • Page 14: Front View Of The Device

    Chapter 2. Device overview Front view of the device Figure 2.1: officeBox Front mask. As can be seen on figure 2.1, OfficeBox has only one through-hole control button and three LEDs used for signalling the system status. - Left most LED, signals that the system is powered on, - Middle LED, signals that the system is started and operational, - Right most LED, signals that the system has active calls running at the ALLS...
  • Page 15: Supported Phones

    2.4 Supported phones The back plate will also have named cutouts for all the connectors that the motherboard provides. From left to right, the connectors are: - COM port used as a serial connection to the appliance, just in case a ONSOLE certified technician needs to debug it (for simplicity reasons, appliance does not have any monitor connectors such as VGA, DVI or HDMI),...
  • Page 17: Hardware Assembly

    3. Hardware assembly Before anything could be done with the device, it must be assembled into its designated aluminium case. Tools needed for this are the Phillips screwdriver and Allen key which comes packaged with the appliance. These should be enough to work with all the screws in the appliance.
  • Page 18: Preparing The Motherboard

    Chapter 3. Hardware assembly There are two types of screws with differing threads used in the assembly process. Please remember where they all go. If you switch screws and use them with wrong threads, it could lead to the destruction of the threads in the holes or on the screws.
  • Page 19: Securing The Motherboard

    3.3 Securing the motherboard Figure 3.3: Motherboard assembly. If attaching two analog cards, first insert the mini PCI card into the left mini PCI slot, by placing the card diagonally in the slot and gently pressing downwards until you hear a click. Place the second mini PCI card the same way as the first one, into the middle/2nd mini PCI slot.
  • Page 20: Preparing X1 Sockets

    Chapter 3. Hardware assembly While we did ensure that the case is simple as possible for handling, the part where you insert the motherboard into the case can be a bit tricky. Take the motherboard, turn its connectors to the back of the case, tilt it towards the front end of the case so you could slide it slightly under the front slotted aluminium sheet which protrudes from the bottom plate.
  • Page 21: Parts Assembly

    3.5 Parts assembly They are both attached with two screws, the Left version to the side of the T-frame, and the Right version to the inner side of the left side panel of the case. In appliances containing only one card, the right X1 socket does not come mounted to the case.
  • Page 22: Inserting Cards

    Chapter 3. Hardware assembly STEP 5. Connect the X1 sockets’ power connectors to the motherboard using the custom Y-shaped power cable included in the package. The power connector that is used for this purpose is located on the motherboard right next to the main power connector. STEP 6.
  • Page 23: Installation

    DD command line tool to do so. After you download the PBXware image file from the Bicom Systems Download page, you have to raw write it to the USB memory stick either by the software mentioned above or by using the DD command line tool.
  • Page 24: Installing The Software To The Device

    Chapter 4. Installation cat / proc / partitions 4.1.2 Installing the software to the device After the USB stick has been prepared with the image, it is time to install the software. For this you only need the device assembled and its power supply plugged to the wall power socket.
  • Page 25 4.2 Mounting Figure 4.1: Attaching rack mounts. STEP 1. In the rack mount kit package, you should have received the rack mounts with their respective M3 screws. On figure 4.1 you can see how the left mount is positioned against the device.
  • Page 26: Wall Mount

    Chapter 4. Installation enclosure, so that screw holes on the rack mounts align with holes on the vertical frames as in figure 4.2. Use the provided M3 screws and screw them into the aligned holes to attach rack mounts to the vertical frames (both sides). Figure 4.3: Rack mounted device with attached cables.
  • Page 27 4.2 Mounting their respective M3 screws. On figure 4.4 you can see how the brackets are positioned against the device. Use the screws to tighten the brackets to the device. Figure 4.5: Placing the device against the wall. STEP 2. Place the device with attached brackets, against the vertical surface. Depending on whether the vertical surface is a concrete wall, or made from other material, you might need to drill holes in the surface and place plastic safety jackets inside, which are needed to securely hold the screws and the device.
  • Page 28: Desk Placement

    Network setup Developers at Bicom Systems have simplified the installation process and the usage of the device, and everything should work with least amount of work needed. Nevertheless, in cases where the IP address of the device cannot be easily retrieved from the DHCP server on premises, or the device needs to be setup with a static IP address, the deployment technician will have to use either the previously mentioned MAN ethernet port or the console/serial port.
  • Page 29 4.3 Network setup Figure 4.6: Ethernet ports configuration. STEP 4. First screen will show the current ethernet configuration. If you are satisfied with the current configuration, write down your LAN IP address and select Exit button. If you need to set up a static IP address, please select Next. Figure 4.7: Selecting port.
  • Page 30 Chapter 4. Installation Figure 4.8: Providing static IP details. STEP 6. Please select the second option to manually adjust the IP settings. Figure 4.9: Providing static IP details. STEP 7. Please provide the static IP details that you wish the LAN port to use and confirm with Next.
  • Page 31 Internet connection is crucial for the Setup Wizard configuration, as will be seen in next chapter. Bicom Systems highly recommends using the static IP address allocation, since DHCP based one has a tendency to change in situations with power failures and similar.

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