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Fault
The programme does not
start.
The door cannot be opened. The temperature is too high.
The water is not draining.
Cause
You have not pressed Start/
.
Reload
Door is not closed.
Childproof lock is activated.
- Ready In + is activated.
Laundry is caught in the
door.
Water level is too high.
Programme with active oxy-
gen has been stopped; the
active oxygen is removed.
Power failure.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
The water outlet hose is con-
nected too high.
Pump cover is not correctly
assembled.
Troubleshooting en
troubleshooting
Press Start/Reload
▶
Close the door.
1.
Press Start/Reload
2.
programme.
→ "Deactivating the childproof
▶
lock", Page 39
Check whether - Ready In + is
▶
activated.
→ "Buttons", Page 23
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start/Reload
4.
programme.
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 38
Start the
Drain programme.
▶
Wait until there is no active oxygen
▶
in the drum.
Open the door using the emergency
▶
release.
→ "Emergency release", Page 54
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
→ "Cleaning the drain pump",
▶
Page 42
Install the water outlet hose at a
▶
maximum height of 1 metre.
→ "Technical specifications",
Page 58
Correctly assemble the pump
▶
cover.
.
to start the
to start the
49
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