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System -> Advanced -> Performance Settings -> Data Execution
Prevention
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P roblem: Wide Black Band Through Image
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E xample
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S olution
S canner is likely defective, call Technical Support at 1-866-NEAT-REC
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(1.866.632.8732). From outside the United States, call 1-215-382-3300.
W here can I find support and get updates?
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In addition to the help system, there are other ways to learn more about this
program.
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Overview Video: Choose
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Video Tutorials will help familiarize you with some common tasks in
NeatWorks. To view the tutorials, choose
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Troubleshooting: A troubleshooting FAQ can be found on our Support website.
C hoose Help > NeatWorks on the Web > Support
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•
Support: Choose
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Updates: You can check for updates to NeatWorks by visiting this page on our
website. In NeatWorks, you can also go to
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Neat Technical Support is available Monday through Friday from 9 am to 9 pm
EST. Telephone: 1-866-632-8732 Email: support@neatco.com
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H elp > Overview Video
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H elp > NeatWorks on the Web > Support
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H elp > Video Tutorials
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H elp > Check for Updates
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