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4.1 Common Problems
4.1 Common Problems
4.1 Common Problems
Required Cable:
Required Cable:
Required Cable:
Most issues with the HD-One LX/LX500 Series can be resolved by checking the
Most issues with the HD-One LX/LX500 Series can be resolved by checking the
Most issues with the HD-One LX/LX500 Series can be resolved by checking the
Category cable terminations and ensuring that they are pinned to the T568B wiring
Category cable terminations and ensuring that they are pinned to the T568B wiring
Video Support:
Category cable terminations and ensuring that they are pinned to the T568B wiring
specification. However, other problems may arise. Below are solutions to the most
Video Support:
specification. However, other problems may arise. Below are solutions to the most
Video Support:
specification. However, other problems may arise. Below are solutions to the most
common issues:
common issues:
common issues:
Problem:
Maximum
No video.
Problem:
Maximum
No video.
Problem:
Maximum
No video.
Resolution and
Resolution and
Solution:
• Check that both units are powered.
Solution:
Resolution and
• Check that both units are powered.
Distance:
Distance:
Solution:
• Check that both units are powered.
• Power units in the sequence noted in section 3.2.1.
Distance:
• Power units in the sequence noted in section 3.2.1.
• Power units in the sequence noted in section 3.2.1.
• Ensure the Category cable is terminated to the T568B wiring standard.
• Ensure the Category cable is terminated to the T568B wiring standard.
Bandwidth:
Bandwidth:
• Ensure the Category cable is terminated to the T568B wiring standard.
• Some HDMI sources can take up to 5 minutes to initialize and will
• Some HDMI sources can take up to 5 minutes to initialize and will
Bandwidth:
• Some HDMI sources can take up to 5 minutes to initialize and will
not output video signals during this time.
not output video signals during this time.
Serial Baud rate:
not output video signals during this time.
Serial Baud rate:
• Cell phones may cause interference at close range and cause
• Cell phones may cause interference at close range and cause
Serial Baud rate:
• Cell phones may cause interference at close range and cause
the video to be interrupted or lost. All devices may need to be
the video to be interrupted or lost. All devices may need to be
IR Support:
the video to be interrupted or lost. All devices may need to be
power cycled if video is lost.
IR Support:
power cycled if video is lost.
IR Support:
power cycled if video is lost.
• If using protected content, ensure all connected devices are HDCP
• If using protected content, ensure all connected devices are HDCP
• If using protected content, ensure all connected devices are HDCP
compliant.
compliant.
compliant.
Connectors:
• Ensure the maximum distance has not been exceeded.
Connectors:
• Ensure the maximum distance has not been exceeded.
Connectors:
• Ensure the maximum distance has not been exceeded.
• Other troubleshooting tips include trying a better quality Category
• Other troubleshooting tips include trying a better quality Category
• Other troubleshooting tips include trying a better quality Category
cable, disabling deep color at the source and reducing the resolution.
cable, disabling deep color at the source and reducing the resolution.
cable, disabling deep color at the source and reducing the resolution.
Problem:
Poor video quality.
Problem:
Poor video quality.
Problem:
Poor video quality.
Temperature
Temperature
Solution:
• Ensure the Category cable is terminated to the T568B wiring standard.
Solution:
• Ensure the Category cable is terminated to the T568B wiring standard.
Temperature
Tolerance:
Solution:
• Ensure the Category cable is terminated to the T568B wiring standard.
Tolerance:
• Check for faulty or poor quality HDMI cables.
• Check for faulty or poor quality HDMI cables.
Tolerance:
• Check for faulty or poor quality HDMI cables.
• Ensure the display is compatible with the source.
• Ensure the display is compatible with the source.
Humidity
• Ensure the display is compatible with the source.
Humidity
• Other troubleshooting tips include using an alternative source and
• Other troubleshooting tips include using an alternative source and
Humidity
Tolerance:
• Other troubleshooting tips include using an alternative source and
reducing the resolution.
Tolerance:
reducing the resolution.
Tolerance:
reducing the resolution.
Enclosure:
Enclosure:
Enclosure:
Power:
Power:
Power:
Size:
Size:
Size:
Weight:
Weight:
Weight:
Compliance:
Compliance:
Compliance:
**NOTE: To achieve maximum resolution and/or distance, Magenta strongly
**NOTE: To achieve maximum resolution and/or distance, Magenta strongly
**NOTE: To achieve maximum resolution and/or distance, Magenta strongly
recommends the use of standard network CAT6 or better cable with solid 24 AWG
recommends the use of standard network CAT6 or better cable with solid 24 AWG
recommends the use of standard network CAT6 or better cable with solid 24 AWG
copper wire. The use of lower quality cables will lower overall performance. Please
copper wire. The use of lower quality cables will lower overall performance. Please
copper wire. The use of lower quality cables will lower overall performance. Please
contact Magenta for cable recommendations.
contact Magenta for cable recommendations.
contact Magenta for cable recommendations.
4. Troubleshooting
1. Specifications
4. Troubleshooting
1. Specifications
4. Troubleshooting
1. Specifications
CAT5e, CAT6, CAT6a, CAT6e, Cat7 UTP / STP or FTP
CAT5e, CAT6, CAT6a, CAT6e, Cat7 UTP / STP or FTP
CAT5e, CAT6, CAT6a, CAT6e, Cat7 UTP / STP or FTP
(CAT6 or better is recommended)
(CAT6 or better is recommended)
(CAT6 or better is recommended)
HDMI 1.4, HDCP Compliant
HDMI 1.4, HDCP Compliant
HDMI 1.4, HDCP Compliant
DVI Video modes
DVI Video modes
DVI Video modes
WUXGA (1920x1200) @ 60 Hz**
WUXGA (1920x1200) @ 60 Hz**
WUXGA (1920x1200) @ 60 Hz**
100 meter (328 feet) for LX**
100 meter (328 feet) for LX**
100 meter (328 feet) for LX**
152 meters (500 feet) for LX500**
152 meters (500 feet) for LX500**
152 meters (500 feet) for LX500**
3.4 Gbps
3.4 Gbps
3.4 Gbps
Up to 115200 bps; Full Duplex
Up to 115200 bps; Full Duplex
Up to 115200 bps; Full Duplex
36.7, 38.0, or 56.8 kHz modulated emitter output;
36.7, 38.0, or 56.8 kHz modulated emitter output;
36.7, 38.0, or 56.8 kHz modulated emitter output;
Bi-directional
Bi-directional
Bi-directional
Tx: (1) HDMI type A, (1) RJ-45, (1) DC power
Tx: (1) HDMI type A, (1) RJ-45, (1) DC power
Tx: (1) HDMI type A, (1) RJ-45, (1) DC power
(1) DB9F, (2) 3.5mm-jack
(1) DB9F, (2) 3.5mm-jack
(1) DB9F, (2) 3.5mm-jack
Rx: (1) HDMI type A, (1) RJ-45, (1) DC power
Rx: (1) HDMI type A, (1) RJ-45, (1) DC power
Rx: (1) HDMI type A, (1) RJ-45, (1) DC power
(1) DB9F, (2) 3.5mm-jack
(1) DB9F, (2) 3.5mm-jack
(1) DB9F, (2) 3.5mm-jack
Operating: 32 to 131°F (0 to 55°C);
Operating: 32 to 131°F (0 to 55°C);
Operating: 32 to 131°F (0 to 55°C);
Storage: -4 to +185° F (-20 to 85° C)
Storage: -4 to +185° F (-20 to 85° C)
Storage: -4 to +185° F (-20 to 85° C)
Up to 95% noncondensing
Up to 95% noncondensing
Up to 95% noncondensing
Appendix A. Cabling Pinouts
Appendix A. Cabling Pinouts
Appendix A. Cabling Pinouts
Metal
Metal
Metal
+5 VDC @ 2.6 A max each unit
+5 VDC @ 2.6 A max each unit
+5 VDC @ 2.6 A max each unit
Consumption: Tx: 600mA
Consumption: Tx: 600mA
Consumption: Tx: 600mA
5.1" x 3.5" x 1.2" (130mm x 88 mm x 30mm)
5.1" x 3.5" x 1.2" (130mm x 88 mm x 30mm)
5.1" x 3.5" x 1.2" (130mm x 88 mm x 30mm)
0.6 lbs. (280 g)
0.6 lbs. (280 g)
0.6 lbs. (280 g)
RoHS, CE, FCC Class A
RoHS, CE, FCC Class A
RoHS, CE, FCC Class A
CHAPTER 4: Troubleshooting
CHAPTER 4: Troubleshooting
CHAPTER 4: Troubleshooting
Rx: 1200mA
Rx: 1200mA
Rx: 1200mA
6
2
6
2
6
2
Specifications
.
.
Specifications
.
.
Specifications
.
.
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