Uninstalling Scanner Software - Mac; Where To Get Help - Epson ES-865 User Manual

Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
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Uninstalling Scanner Software - Mac

In most cases, you do not need to uninstall your scanner software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your scanner software as
described here.
1. To download the Uninstaller utility, visit
epson.com.jm/support
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
5. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your scanner software, see the Start Here sheet for instructions.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
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Where to Get Help

If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
epson.com.jm/support
product. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.
Uninstall Your Scanner Software
(Caribbean) and select your product.
Uninstall Your Scanner Software
epson.com/support
(Caribbean) and select your product for solutions to common problems with your
epson.com/support (U.S.), epson.ca/support
(U.S.), epson.ca/support
141
(Canada), or
(Canada), or