Use Care and Service Parts Manual QD2000_series odel QD2250_series 800.779.2660 WARNING! To avoid injury, you must read this manual before using bed. M. C. Rexx - Low Bed Instruction manual Table of Contents M.C. HEALTHCARE PRODUCTS Important Safety Precautions ....a division of Span Medical Products Product Specifications .........
IMPORTANT SAFETY PRECAUTIONS - Read all instructions before using Bed. Classifications and Icons he International Electrotechnical Commission (IEC) requires use of icons to improve readability and increase understanding of the content. The text uses uppercase signal words "CAUTION", "WARNING" or "DANGER". Iconic symbols are used to permit easier comprehension.
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IMPORTANT SAFETY PRECAUTIONS - continued WARNING! For your safety, the information in this manual must be followed to minimize the risk of electric shock, fire, or to prevent property damage, personal injury, or loss of life. WARNING! POSSIBLE INJURY OR DEATH. This bed is intended for use as an adjustable mattress deck surface.
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IMPORTANT SAFETY PRECAUTIONS - continued WARNING! Possible fire hazard when used with Oxygen Administrating Equipment of other than the Nasal, Mask or 1/2 bed length Tent type. Oxygen Tent should not extend below the mattress support level. Remove or lock-out hand control when using oxygen administrating equipment.
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IMPORTANT SAFETY PRECAUTIONS - continued DANGER - RISK OF ENTRAPMENT The U.S. Food and Drug Administration (FDA) has recently warned against the potential danger of entrapment and published safety guidelines for hospital beds. The FDA has identified seven zones in the hospital bed system where there is a potential for patient entrapment. Entrapment may occur in flat or articulated bed positions, with the rails fully raised or in intermediate positions.
PRODUCT FEATURES AND SPECIFICATIONS M. C. Rexx series bed is designed for a safe working load of 450 pounds (226kg). Body weight should be evenly distributed over the surface of the bed. Do Not lay, sit or lean in such a way that the entire body weight is placed only on a raised head or foot section of the bed.
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PRODUCT FEATURES AND SPECIFICATIONS- continued Environment conditions OPERATING Temperature 10 º C to 40 º C Relative Humidity 30 % to 75 % Atmospheric Pressure 700 to 1060 hPa STORAGE Temperature -10 º C to +50 º C Relative Humidity 20 % to 90 % @ 30 º...
ASSEMBLY INSTRUCTIONS www.mchealthcare.com Introduction M. C. Rexx Your Bed is equipped with three motors to operate each of three functions: Bed up/down Adjusts the height of the bed from 7-7/8” to 26” or 28". Head up/down Adjusts the angle of the head deck from 0° to 70°. Knee up/down Adjusts the angle of the knee deck from 0°...
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ASSEMBLY INSTRUCTIONS - continued Patient Helper - optional The optional patient helper consists of a bracket mounted to the frame, and an arm with an adjustable handle. The arm can be located in three positions by use of a locking spring pin. There is a side position for assistance entering and exiting the bed (A), an in-bed position for assistance with repositioning (B), and a storage PULL PIN position (C).
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ASSEMBLY INSTRUCTIONS - continued www.mchealthcare.com Roller Bumper Installation Tools Required: Ratchet wrench with ½” socket- ½” wrench Parts (included): Item # Part # Description 1850 BOLT HEX 5/16-18 X 3/4" QP-1550 CLEVIS PIN 7/16 X 2-3/4" QP-2041 URETHANE ROLLER QS-3560 ROLLER BUMPER BRACKET QP-1748 COTTER RING RUE 1/2"...
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ASSEMBLY INSTRUCTIONS - continued Bed Components TOTAL FLOOR POWER CORD EMERGENCY BATTERY LOCK EXTENSION CORD SOCKET HAND PENDANT 24V BATTERY HEAD MOTOR BACK-UP PORT STRAIN RELIEF CONTROL BOX POWER CORD FOOT MOTOR Hi-Lo MOTOR FOOT END CONTROLLER HEAD (FEC) PLUGS OF BED Head and Foot Board Mounting Bracket Installation Tools Required: two 5/32"...
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ASSEMBLY INSTRUCTIONS - continued www.mchealthcare.com Head and Foot Board Installation Insert the Head and Foot Boards as illustrated with the proper Mounting Bracket orientation. After the Boards are in place, tighten the eight Screws and JCN Nuts that were left untightened from the previous step. Attach a # 6 Screw and Nut through each hole in the bottom of the Foot Board Mounting Brackets to prevent the Foot Board from being removed accidentally.
OPERATING INSTRUCTIONS Siderails All Siderails are optional. Safe Hand Position ¾ Length Siderails Lifting the siderail up completely will latch it into the upright position. To lower the rail, you must pull the large knob which is located at the foot end of the siderail before lowering.
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OPERATING INSTRUCTIONS www.mchealthcare.com Total Lock Casters To engage the total lock casters, simply press down on the locking tab with LOCKED CASTER UNLOCKED CASTER your toe on all four casters. This will prevent any movement of the caster (rolling or swiveling). The rubber wheel gives good traction on most floor surfaces.
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OPERATING INSTRUCTIONS Bed Controls M. C. Rexx Bed is electrically operated using Hand Pendant Controls as follows: Head Deck Operation DOWN To gently raise the patient's Head, press and hold the top Head button on the pendant. To gently lower the patients Head, press and hold the top HEAD Head DOWN button on the pendant.
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OPERATING INSTRUCTIONS www.mchealthcare.com Back-up Battery The Back-up Battery Model # Q6598L is for use when there is a power outage, or the bed needs to be operated where there is no Battery Extension Cord Socket under Seat Deck power source nearby. A fully charged battery may operate up to 30 beds on one charge.
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MAINTENANCE Cleaning M.C. Rexx bed can be cleaned with warm water and a mild detergent or diluted disinfectant. Use a damp cloth or a sponge to clean all exposed surfaces of the bed. Take care not to use excessive water around the control panels and the control box. WARNING! M.C.
MAINTENANCE www.mchealthcare.com RETAINING RINGS – All clevis pins must have retaining rings present. Replace any missing rings. All "Rue" type pins should be manually locked and visually inspected on a regular basis, as illustrated below. NOTE: The low end of the Hi-Lo Actuator must have an "Extended Prong Style Cotter Pin". The "Rue" type pin is used on all other Clevis Pins.
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MAINTENANCE Preventative Maintenance Inspection Chart The bed must be inspected at least once a year by qualified technicians. This chart is included to document these inspections and will help support any future warranty claims if required. Parts that are found to be worn or defective should be replaced with new parts from MC Healthcare.
TROUBLESHOOTING TIPS www.mchealthcare.com Before you call for Service (Always record the Serial Number of the bed) M. C. Rexx If you are having a problem with your bed, please go through this troubleshooting section to see if your problem can be resolved easily. If you are still having problems, then please call our Parts and Service Department for assistance at 1-800-268-8671.
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TROUBLESHOOTING TIPS Before you call for Service (Always record the Serial Number of the bed) PRoBleM: n otoR ound oveMent iSton When no bed functions work, it typically indicates a problem with the Control Box or the power cord, and not the components plugged into it. Check that the bed is plugged into a working electrical outlet.
www.mchealthcare.com CUSTOMER SUPPORT How to make a warranty claim: Do not disassemble any electrical component parts. Troubleshoot the electrical system (motors, controller and hand pendant) to determine the correct part that is not functioning. Contact M.C. Healthcare Products - Parts and Service department if required.
PARTS ORDER FORM M.C. HEALTHCARE PRODUCTS a division of Span Medical Products Canada Inc. 4658 Ontario St. Beamsville, Ontario Contact Name Canada L0R 1B4 Bed Serial Number(s) Facility Name Address Phone: Fax: Parts Order Date Purchase Order # RMA number Part Number Description Quantity...
REPLACEMENT PARTS www.mchealthcare.com BED MAIN COMPONENTS M.C. Rexx This manual provides the HEAD BOARD information required (OPTIONAL) normal operation, care, MATTRESS STOP maintenance, as well as Exploded Parts Diagrams HEAD DECK and Parts Listing for all Components and Parts used on the Beds from M.C.
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REPLACEMENT PARTS 2 . FRAME AND MOTOR ASSEMBLY ITEM NO. QTY. PART NO. DESCRIPTION QS-3896 MAIN FRAME 80" QS-3909 MAIN FRAME 76" QP-2531 CLEVIS PIN 3/8 X 2-1/16 QP-1748 COTTER RING RUE 1/2 INCH QP-2403 HEAD ACTUATOR QP-2413 FOOT ACTUATOR QP-2706 HI-LO ACTUATOR LA34 for QD2250 QP-2675...
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REPLACEMENT PARTS www.mchealthcare.com 3 . FRAME AND MATTRESS DECK ASSEMBLY ITEM # QTY. PART NO. DESCRIPTION QS-3896 ADULT MAIN FRAME QS-3875 HEAD DECK GRID QS-3876 KNEE DECK GRID 80" QS-3908 KNEE DECK GRID 76" QS-3878 FOOT DECK GRID 1854 LOCKNUT NYLON INSERT 5/16-18 1850 5/16-18UNCx3/4 HEX HEAD BOLT 1897...
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REPLACEMENT PARTS 4. LEGS ASSEMBLY (#SAR001) FOR QD2000_series ITEM NO. QTY. PART NO. DESCRIPTION qp-1305 SHOULDER WASHER NYLON .39 X .75 X .5 QP-1947 BEARING RUBBER SEALED- 1/2" X1-3/8"X 7/16" QP-1987 PLASTIC CAP 1.0"X2.0" VINYL BLACK, 11 GA QS-3873 HEAD LEG - REXX QP-1950 SHOULDER SCREW 1826...
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REPLACEMENT PARTS www.mchealthcare.com 5. LEGS ASSEMBLY (#SAR001) FOR QD2000_series HI-LO ACTUATOR TO LEG ASSEMBLY ITEM NO. QTY. PART NO. DESCRIPTION QP-2509 CLEVIS PIN 3/8 X 2-1/2 QP-1305 SHOULDER WASHER NYLON .39 X .75 X .5 QS-3885 ADAPTER BRACKET FOR QD-2000 1850 5/16-18UNCx3/4 HEX HEAD BOLT 1854...
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REPLACEMENT PARTS 6. LEGS ASSEMBLY (#SAR002) FOR QD2000_series ITEM NO. QTY. PART NO. DESCRIPTION QP-1305 SHOULDER WASHER NYLON .39 X .75 X .5 QP-1947 BEARING RUBBER SEALED- 1/2" X1-3/8"X 7/16" QP-1987 PLASTIC CAP 1.0"X2.0" VINYL BLACK, 11 GA QS-3873 HEAD LEG - REXX QP-1950 SHOULDER SCREW 1826...
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REPLACEMENT PARTS www.mchealthcare.com 7. LEGS ASSEMBLY (#SAR003) FOR QD2000_series ITEM NO. QTY. PART NO. DESCRIPTION QP-1305 SHOULDER WASHER NYLON .39 X .75 X .5 QP-1947 BEARING RUBBER SEALED- 1/2" X1-3/8"X 7/16" QP-1987 PLASTIC CAP 1.0"X2.0" VINYL BLACK, 11 GA QS-3873 HEAD LEG - REXX QP-1950 SHOULDER SCREW...
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REPLACEMENT PARTS 8. LEGS ASSEMBLY (#SAR004) FOR QD2000_series 17 14 13 11 ITEM NO. QTY. PART NO. DESCRIPTION QP-1305 SHOULDER WASHER NYLON .39 X .75 X .5 QP-1947 BEARING RUBBER SEALED- 1/2" X1-3/8"X 7/16" QP-1987 PLASTIC CAP 1.0"X2.0" VINYL BLACK, 11 GA QS-3873 HEAD LEG - REXX QP-1950...
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REPLACEMENT PARTS www.mchealthcare.com 9. LEGS ASSEMBLY (#SAR005) FOR QD2250_series ITEM NO. QTY. PART NO. DESCRIPTION qp-1305 SHOULDER WASHER NYLON .39 X .75 X .5 QP-1947 BEARING RUBBER SEALED- 1/2" X1-3/8"X 7/16" QP-1987 PLASTIC CAP 1.0"X2.0" VINYL BLACK, 11 GA QS-3873 HEAD LEG - REXX QP-1950 SHOULDER SCREW...
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REPLACEMENT PARTS 10. LEGS ASSEMBLY (#SAR006) FOR QD2250_series ITEM NO. QTY. PART NO. DESCRIPTION QP-1305 SHOULDER WASHER NYLON .39 X .75 X .5 QP-1947 BEARING RUBBER SEALED- 1/2" X1-3/8"X 7/16" QP-1987 PLASTIC CAP 1.0"X2.0" VINYL BLACK, 11 GA QS-3873 HEAD LEG - REXX QP-1950 SHOULDER SCREW 1826...
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REPLACEMENT PARTS www.mchealthcare.com 11. LEGS ASSEMBLY (#SAR008) FOR QD2250_series ITEM NO. QTY. PART NO. DESCRIPTION QP-1305 SHOULDER WASHER NYLON .39 X .75 X .5 QP-1947 BEARING RUBBER SEALED- 1/2" X1-3/8"X 7/16" QP-1987 PLASTIC CAP 1.0"X2.0" VINYL BLACK, 11 GA QS-3873 HEAD LEG - REXX QP-1950 SHOULDER SCREW...
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REPLACEMENT PARTS 12. LEGS ASSEMBLY (#SAR007) FOR QD2250_series ITEM NO. QTY. PART NO. DESCRIPTION QP-1305 SHOULDER WASHER NYLON .39 X .75 X .5 QP-1947 BEARING RUBBER SEALED- 1/2" X1-3/8"X 7/16" QP-1987 PLASTIC CAP 1.0"X2.0" VINYL BLACK, 11 GA QS-3873 HEAD LEG - REXX QP-1950 SHOULDER SCREW 1826...
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REPLACEMENT PARTS www.mchealthcare.com 13. TOTAL FLOOR LOCK (#Q6615) ITEM NO. QTY. PART NO. DESCRIPTION QP-2632 SPLIT BUSHING CASTER ARM SAD014 CASTER ARM WITH LOCK LH SAD015 CASTER ARM WITH LOCK RH SAD016 PEDAL FLOOR LOCK LH SAD017 PEDAL FLOOR LOCK RH QP-2627 TIE ROD QP-2686...
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REPLACEMENT PARTS 14. WHEEL ASSEMBLY (HEAD END # SAD011) ITEM NO. QTY. PART NO. DESCRIPTION QP-2499 WHEEL MOUNT QP-2383 5" WHEEL TPR 4123 1885 BOLT GR2 ZN HEX 3/8-16 X 2-1/4 1826 LOCKNUT 3/8-16 JAM NYL INS ZINC 9. CASTER ARM ASSEMBLY (# SAD010) IMPORTANT: TORQUE SPECIFICATION FOR 3/8-16 BOLT (5) : 20 lb-ft ITEM NO.
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REPLACEMENT PARTS www.mchealthcare.com 15. CASTER ARM WITH TOTAL FLOOR LOCK RH (# SAD015) IMPORTANT: TORQUE SPECIFICATION FOR 3/8-16 BOLT (5) : 20 lb-ft ITEM NO. QTY. PART NO. DESCRIPTION QP-2612 CASTER SUPPORT ARM FOR LOCK QP-2629 SPRING TORSION QP-2404 3" CASTER SWIVEL QP-2628 CLEVIS PIN FLOOR LOCK np-1002...
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REPLACEMENT PARTS 16. CASTER ARM WITH TOTAL FLOOR LOCK LH (# SAD014) IMPORTANT: TORQUE SPECIFICATION FOR 3/8-16 BOLT (5) : 20 lb-ft ITEM NO. QTY. PART NO. DESCRIPTION QP-2612 CASTER SUPPORT ARM FOR LOCK QP-2628 CLEVIS PIN FLOOR LOCK np-1002 RUBBER BUMPER QP-2099 NUT 5/16-18 JAM ZP...
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REPLACEMENT PARTS www.mchealthcare.com 17. CASTER ARM ASSEMBLY WITH DIRECTIONAL LOCK LH (# SAD025) IMPORTANT: TORQUE SPECIFICATION FOR 3/8-16 BOLT (5) : 20 lb-ft ITEM NO. QTY. PART NO. DESCRIPTION QP-2364 CASTER SUPPORT ARM QP-1890 BOLT GR2 ZN HEX 3/8-16 X 1-1/4 QP-1973 NUT 3-8/16 ACORN CAP STEEL ZN QP-2404...
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REPLACEMENT PARTS 18. BED EXTENDER HEAD OR FOOT END (#Q6623) ITEM NO. QTY. PART NO. DESCRIPTION QS-3784 DECK 6" EXTENDER GRID QP-1097 MACHINE SCREW PAN PHIL DH 1/4-20 x 5/8 QP-1119 LOCKNUT NYLON INSERT 1/4-20 QS-3916 BOARD POST EXTENDER TUBE 2007 BUSHING NYLON 3/4 16.
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REPLACEMENT PARTS www.mchealthcare.com 19. FIXED ASSIST RAIL (RM950 Left and Right) RIGHT HAND LEFT HAND LEFT HAND SIDE OF PATIENT AS SHOWN RIGHT HAND MIRROR IMAGE. ITEM NO. QTY. PART NO. DESCRIPTION QS-3984 REXX ASSIST BAR QS-3868 MOUNTING CROSS TUBE QP-1984 PLASTIC CAP 0.5"X1.0"...
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REPLACEMENT PARTS 20. THREE POSITION ASSIST RAIL (RM930) ITEM NO. QTY. PART NO. DESCRIPTION QS-3831 PIVOT ASSIST MOUNTING TUBE QS-3798 PIVOT ASSIST MOUNTING ASSY QS-3799 PIVOT ASSIST RAIL QP-2323 SPRING LOCATE BUTTON QS-3890 BACKPLATE SEAT DECK QP-2395 CARRIAGE BOLT ZINC 5/16-18 X 1.5 QP-2561 LOCKNUT JAM NYLON INSERT 5/16-18 QP-2343...
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www.mchealthcare.com REPLACEMENT PARTS 21. 3/4 LENGTH COLLAPSIBLE SIDE RAIL (RR 501 LEFT) Apply Loctite # 242 Blue to threads. ITEM NO. QTY. PART NO. DESCRIPTION QS-3919 SIDE RAIL MOUNTING ASSY LH QP-2474 BUSHING NYLON 3/4 QS-3812 LOCK ARM ASSY LH QS-3814 PIVOT ARM ASSY LH QP-2468...
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REPLACEMENT PARTS 22. 3/4 LENGTH COLLAPSIBLE SIDE RAIL (RR 501 RIGHT) Apply Loctite # 242 Blue to threads. ITEM NO. QTY. PART NO. DESCRIPTION QS-3918 SIDE RAIL MOUNTING ASSY RH QP-2474 BUSHING NYLON 3/4 QS-3813 LOCK ARM ASSY RH QS-3815 PIVOT ARM ASSY RH QP-2468 BOLT 1/4-20 X 8"...
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www.mchealthcare.com REPLACEMENT PARTS 23. 1/2 LENGTH SIDE RAIL (RAD 306 LEFT) Apply Loctite # 242 Blue to threads. ITEM NO. QTY. PART NO. DESCRIPTION QS-3897 1/2 SIDERAIL MOUNTING BRACKET LH QS-3906 RAISING ARM QS-3899 ½ EXT SIDE RAIL BOW LH 28" RECT QP-2580 LOCK CATCH 1802...
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REPLACEMENT PARTS 24. 1/2 LENGTH SIDE RAIL (RAD 306 RIGHT) Apply Loctite # 242 Blue to threads. ITEM NO. QTY. PART NO. DESCRIPTION QS-3898 1/2 SIDERAIL MOUNTING BRACKET RH QS-3906 RAISING ARM QS-3900 1/2 EXT SIDE RAIL BOW RH 28" RECT QP-2580 LOCK CATCH 1802...
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www.mchealthcare.com REPLACEMENT PARTS 25. PENDANT RAIL MOUNT (Q6584) ITEM NO. QTY. PART NO. DESCRIPTION SIDE OR ASSIST RAILS WITH 1/2 X 1" RECTANGULAR TUBE CONSTRUCTION QP-2556 HB4X PENDANT HOLDER QP-2557 PENDANT HOLDER BLOCK QP-2565 SCREW TAPPING #8 X 3/4 COUNTERSUNK PHILLIPS ZN 25.
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REPLACEMENT PARTS 26. LOCKOUT BOX 3 SWITCH (#Q6419R) ITEM NO. QTY. PART NO. DESCRIPTION QP-2575 ACM LOCKOUT BOX QS-3280 LOCKOUT BRACKET QP-1555 SCREW PHILIPS PAN HD TYPE B TAP#8 X 5/8 QP-1097 MACHINE SCREW 1/4-20 X 5/8 QP-1119 LOCKNUT 1/4-20 NYLON INSERT QP-2576 EXTENSION CABLE FEMALE RJ45 TO MALE DIN...
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www.mchealthcare.com REPLACEMENT PARTS 27. GOOSENECK PENDANT HOLDER H/F BOARD MOUNT (Q6590) ITEM NO. QTY. PART NO. DESCRIPTION HEAD BOARD QS-3846 GOOSENECK MOUNT-METAL PAINTED QP-2526 GOOSENECK GREY VINYL 3/8 X 7 INCH QP-1312 SCREW WOOD FLAT HEAD #6X5/8 QP-1119 LOCKNUT NYLON INSERT 1/4-20 QP-2566 MACHINE SCREW #8-32 X 1/2 COUNTERSUNK PHILLIPS ZN QP-2556...
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REPLACEMENT PARTS 28. GOOSENECK PENDANT HOLDER - ASSIST RAIL MOUNT (#Q6591) ITEM NO. QTY. PART NO. DESCRIPTION ASSIST RAIL QP-1300 SIDE RAIL MOUNTING BLOCK QP-1302 MACHINE SCREW #6-32 X 7/8 QP-2304 NUT ACORN 6-32 ZP QS-3846 GOOSENECK MOUNT-METAL PAINTED QP-2526 GOOSENECK GREY VINYL 3/8 X 7 INCH QP-1119 LOCKNUT NYLON INSERT 1/4-20...
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REPLACEMENT PARTS 29. FOOT END (STAFF) CONTROLLER (#Q6607) ITEM #. QTY. PART NO. DESCRIPTION FEC FOOT BOARD QP-2535 ADV FEC CONTROLLER BOX ASM QP-2534 ADV FEC BACK COVER QP-2536 ADV FEC CABLE COVER QP-2537 SCREW WOOD 5/32 X 5/8" PHILLIPS ZN...
LIMITED WARRANTY Beds and Accessories M.C. HEALTHCARE PRODUCTS a division of Span Medical Products Canada Inc. (The Company) warrants all beds and accessories sold to be free, under normal and proper use and maintenance, from defects in workmanship and material for a period of two (2) years from the date of initial delivery by the Company. The Company warrants all welds to be stronger than the parent material for the entire life expectancy of the product.
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