Troubleshooting - ausdom AH01 User Manual

Note:
There will be an alert tone when the volume reaches
the maximum level.

12. Troubleshooting

Q: The earphone cannot be turned on.
A: The battery may be flat. Please recharge the battery and try
again. Refer to chapter 5. Charging the Earphone.
Q: Why doesn't the earphone pair with the mobile phone?
A: Please check the followings.
- Check that the earphone is on a full charge.
- Make sure that the mobile phone's Wireless function is on.
You can clear all connection history on your phone.
- Make sure other paired device's wireless function is turned off.
- Make sure the two devices are in the effective pairing range.
(33 feet/10 meters).
- Make sure that there is no obstacle between the earphone
and the mobile phone, such as electronic equipment and a
wall.
- Furthermore, make sure that the earphone is in pairing
mode, and pair it with phone again.
Q: There is some noise.
- A: Wireless is a radio technology, so it is sensitive to
obstacles between the earphone and the pairing device.
Please make sure that there is no obstacle between the two
devices and is within 33 feet/10 meters.
Q: I can't hear sound.
A: Please check the followings.
- Try increase the volume.
- Make sure that the Wireless function is on and whether the
two devices are connected and within 33 feet/10 meters.
EN-8