Troubleshooting - Uniden EXI 916 Operating Manual

If your EXI 916/917 Cordless Telephone is not performing to your
expectations, please try these simple steps. If you are still unable to resolve
the problems, contact Uniden Customer Service at (800) 297-1023, 8:00 a.m.
to 5:00 p.m. Central, Monday through Friday.
Problem
Charge light won't come on when
Handset is placed in Base Unit.
Audio sounds weak and/or scratchy.
Can't make or receive calls.
Handset doesn't ring or receive a
page.
38

Troubleshooting

Make sure AC Adapter is plugged into
the Base Unit and wall outlet.
Make sure Handset is properly seated
in Base Unit.
Make sure that the charging contacts
on the Handset and Base Unit are
clean.
Make sure that the Base Unit antenna
is fully vertical.
Move the Handset and/or Base Unit to
different locations and try again.
Press the chan/delete key to select
another channel.
Check both ends of the Base Unit
telephone line cord.
Make sure the AC Adapter is plugged
into the Base Unit and wall outlet.
Disconnect the AC Adapter for a few
minutes, and then reconnect it.
Nickel-Cadmium battery pack may be
weak. Charge the battery on the Base
Unit for 15–20 hours.
Rotate the Base Unit antenna to fully
vertical.
The Handset may be too far away
from the Base Unit.
Place the Base Unit away from noise
sources.
The Digital Security Code may be
erased. Set the Digital Code.
Suggestion