Troubleshooting - GL Sciences PHASER User Manual

PHASER User's Guide
14.

Troubleshooting

If a problem arises while using the instrument, check the items listed in a table below to rectify the problem. If
the problem cannot be solved with the measures listed in the table, immediately stop using the instrument
and contact ATAS GL sales representative for assistance.
Problem
No power
Temperature does not rise
Weak smell.
No output to detector
Weak smell
No output to detector
Weak smell
No output to detector
Water comes out of the
humidified air outlet
Humidified air does not come
out of the nose cone flange
Troubleshooting
Possible Cause
The power cable might not be
connected
Fuse is blown up
The Heater switch might not be ON
The transfer line heater cable might
not be connected.
The transfer line heater might be
broken.
The set temperature might be lower
than the actual temperature.
The auxiliary gas might not be
supplied.
One of the splitter lines is not
attached, or there is a leak.
The capillary tube inserted into the
transfer line might be broken.
The end of the capillary tube inserted
into the transfer line might not be
correctly positioned.
Temperature is not set correctly or
temperature did not reach the set
point yet.
High viscosity sample has clogged the
transfer line capillary or splitter.
The clean water level in the bubbling
bottle is too high or the air flow is too
high.
The tubes to the humidity control
ports and the Bubbling bottle might
be incorrectly connected.
The tubes for AIR OUT on the back of
the controller and the transfer line
humidified air inlet are incorrectly
connected.
Action
Confirm that the power cable is
connected to the AC power entry
module.
Make sure that the supplied power is as
required (AC200V-240V, 50 Hz). Refer to
chapter 12.1 and replace the fuse.
Switch on the Heater, and confirm that
the red LED is on or flashing.
Connect the transfer line heater cable to
the controller.
Immediately stop using the instrument
and contact the ATAS GL representative
for assistance.
Confirm that the set temperature is not
lower than the actual temperature.
Confirm that the auxiliary gas is supplied.
Adjust the flow to 5ml/min.
Check the capillary tube lines. Check the
splitter for the leaks.
Confirm that the capillary tube is not
broken. If it is, replace it.
Confirm that the end of the capillary tube
is flush with the surface of the block.
Set the correct transfer line temperature
to suit the sample.
Wash the splitter with organic solvent,
and replace the capillary tubes with new
ones.
Make sure the water level is less than 20
ml. Refer to chapter 9.1. to adjust the air
flow to 50ml/min.
Refer to chapter 9 to connect the tubes
properly.
Confirm that the PFA tube on the back of
the controller is correctly inserted to the
transfer line humidified air port.
Issue 2.0
Page 14-1