Product Management; Smart Function - LG GR-N266LL Series Owner's Manual

PRODUCT MANAGEMENT

Smart Function

Use this function if you need an accurate diagnosis
by an LG Electronics customer information centre
when the appliance malfunctions or fails.
Smart Diagnosis™ Through the
Customer Information Centre
Use this function if you need an accurate diagnosis
by an LG Electronics customer information centre
when the appliance malfunctions or fails. Use this
function only to contact the service representative,
not during normal operation.
1
Open the fridge door.
2
Press and hold the Freezer button for 3 seconds
or longer.
3
Keep the phone on the speaker hole in the upper
right corner.
• Position the phone so that its microphone is
aligned with the speaker hole.
• The Smart Diagnosis™ sound is generated
after around 3 seconds.
• Do not take the phone off the speak hole while
the data is transmitted.
• Hold the phone to the upper right speaker hole
and wait while the data is transmitted.
• The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the
data transfer sound has stopped.
4
After the data transfer is complete, the service
agent will explain the result of the Smart
Diagnosis™.
• When the data transfer is complete, the
transfer completion message is displayed and
the control panel is automatically turned off
and then on again after a few seconds. After
the customer information centre explains the
diagnosis result.
NOTE
• The Smart Diagnosis™ function depends on the
local call quality.
• The communication performance will improve and
you can transmit a better signal if you use a land
line home phone.
• If the Smart Diagnosis™ data transfer is poor due
to poor call quality, you may not receive the best
Smart Diagnosis™ service.
EN
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