Service - BAS C3 Instruction Manual

Service

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repaired or replacement part. BAS is not obliged, however, to replace or repair any piece of
equipment which has been abused, improperly installed, altered, damaged, or repaired by
others. Defects in equipment do not include decomposition, wear, or damage by chemical
action or corrosion. Shipping charges under warranty are covered only in one direction. The
Buyer is responsible for the cost of shipping to the factory if return of the part is required.
BAS shall have no liability whatsoever for special, consequential, or punitive damages of
any kind arising from the sale, installation, use, or servicing of its instruments.
This instrument is manufactured for research purposes only. Use in medical diagnosis is not
intended, implied, or recommended by the manufacturer. Use for this purpose and
accountability for the same rest entirely with the user.
BAS provides a skilled service staff to solve your equipment-oriented problems. For further
details, call Customer Service at (765) 463-4527 or e-mail echem@bioanalytical.com.
Following discussion of your specific difficulties, an appropriate course of action will be
described and the problem resolved accordingly. Do not return any products for service until
you have a return authorization number (RA#). Turn-around time on service can be
estimated at the time your RA# is issued, but actual service required cannot be determined
until we have received your unit and verified the problem. All correspondence and
shipments should be sent to:
RA#_______, Service Department
BAS
2701 Kent Avenue
West Lafayette, IN 47906
Section 2. General Information
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