After Sales Service - Breville Antony Worrall Thompson JE15 User Manual

after sales service

These appliances are built to the very highest of standards. There are no user serviceable parts.
Follow these steps if the unit fails to operate:
1. Check that the instructions have been followed correctly.
2. Check the fuse has not blown.
3. Check that the mains supply is functional.
If the appliance will still not operate return the appliance to the place it was purchased for a
replacement.
To return the appliance to Breville Customer Service Department, follow the steps below:
1.
Pack it carefully, preferably in the original carton. Ensure unit is clean.
2. Enclose your name and address and quote the model number on all correspondence.
3. Give the reason why you are returning it.
4. If within the guarantee period, state when and where it was purchased and include proof of
purchase (e.g. till receipt).
5. Send it to our Customer Service Department at the address below:
Customer Service Department
Pulse Home Products Limited
Middleton Road,
Royton, Oldham,
0L2 5LN, U.K.
Telephone: 0161 621 6900 Fax: 0161 626 0391
E-mail: info@pulse-uk.co.uk
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