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Product
Manual
The Safety Team's
Resource for Setup,
Installation, and Operation
Edition: 1
May 30, 2020
Part number: 17159042-1

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Summary of Contents for Industrial Scientific TGX

  • Page 1 Product Manual The Safety Team's Resource for Setup, Installation, and Operation Edition: 1 May 30, 2020 Part number: 17159042-1...
  • Page 2 Industrial Scientific Corporation, Pittsburgh, PA USA Industrial Scientific Co., Ltd. Shanghai, China ©2020 Industrial Scientific Corporation All rights reserved. Published 2020. Revision 1 www.indsci.com/tgxgateway...
  • Page 3: Table Of Contents

    Setup ................................11 Overview ..............................11 Unpacking ............................... 11 Activation ..............................12 Preinstallation Settings ..........................12 TGX Gateway settings in iNet Control ....................12 Instrument settings ..........................13 Chapter 4 ..............................15 Installation ..............................15 General Information ..........................15 Hardware Overview ..........................15 Installation-site Precheck ........................
  • Page 4 Installation site requirements ......................18 TGX Mounting ............................19 Cable Installation ............................. 19 Setup ..............................19 Connections ............................21 Chapter 5 ..............................25 System Validation ............................25 Overview ..............................25 Power On ..............................25 LED Check .............................. 27 Antenna or module error guidelines ....................31 Wireless Validation ..........................
  • Page 5 Table 5.3 Identifying antenna or module error issues .................. 31 Figure 5.2 Wireless validation process ......................32 Table 6.1 Setting applications ........................36 Figure 6.1 Vehicle-related settings using TGX Configuration Manager (TCM) ..........37 Table 6.2 Range guidelines to maintain LENS Wireless connections ............38...
  • Page 7: Chapter 1

    (i.e., have errors), or totally lost. Although significant delays or losses of data are rare when wireless devices such as the TGX™ Gateway are used in a normal manner with a well- constructed communication network, the user should not rely on the TGX Gateway during situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property.
  • Page 8 TGX may transmit signals. Before connecting the power cable, be sure each antenna is connected to its respective SMA input on the back of the TGX. Powering the TGX without these antennas connected could result in damage to the internal transmitting devices, causing reduced range, communication failures, or both.
  • Page 9: Compliance

    Do not interact with the TGX while driving. In many states and provinces, interacting with such communications devices while in control of a vehicle constitutes distracted driving and is a punishable offense.
  • Page 11: Chapter 2

    Control software. Equipped with LENS™ (Linked Equipment Network for Safety), cellular, and satellite capabilities, TGX provides the wireless connections needed for the transmission of gas readings, alarms, GPS coordinates, and other data to iNet Control. This supports cloud-based iNet Now live monitoring, allowing remote visibility to in-field conditions and potentially hazardous events.
  • Page 12: Key Features

    Key Features The TGX is designed for the “mobile worker”, someone who may travel to one or more sites, including locations outside a company’s in-fence facilities. This in-vehicle mounted gateway with its rooftop antennas permits remote, live monitoring of its in-range, LENS connected gas-detection instruments.
  • Page 13: Tgx Operation And Vehicle Power

    10 VDC is the minimum voltage required for TGX start-up. If the vehicle’s battery becomes depleted below the critical low voltage threshold, to restore power to the TGX, you may need to disconnect, then reconnect the power cable to the unit.
  • Page 14: Vehicle Requirements

    Vehicle Requirements To determine if a vehicle is compatible, note the TGX Gateway power input requirements in the specification table (below). The power-cable wires are connected to the vehicle as discussed in the section, “Connections”. TGX operation requires placement of a unit’s antennas on the vehicle rooftop. The magnet-mount antennas support connection to a metal rooftop.
  • Page 15: Care

    Table 2.3 TGX Gateway specifications Item Description USB (not used) High Speed 2.0. Processor and Memory ARM926EJ NXP iMX28 running at 454 MHz. SDRAM DDR2 128 Mbyte. FLASH 256 Mbyte. Antennas and power cable TGX Primary Antenna LENS, cellular, and GPS antennas; Neodymium magnet 10 kgf (22 lbf.) magnetic pull force.
  • Page 17: Chapter 3

    Overview Unpacking Activation Preinstallation settings Overview Complete TGX™ Gateway setup before arriving at the installation site. Setup comprises three activities: 1. Unpacking 2. Activation 3. Preinstallation settings Unpacking During the unpacking process, account for and examine each ordered item. If any item is missing or appears to have been damaged, contact Industrial Scientific or an authorized distributor of Industrial Scientific products.
  • Page 18: Activation

    Activation TGX Gateway must be activated using the online Industrial Scientific product activation service at https://www.indsci.com/product-activation/. Follow the website’s on-screen instructions. Activation will require the unique-to-unit values shown below, which are located on the label affixed to the unit top.
  • Page 19: Instrument Settings

    Settings). Instrument settings To validate TGX wireless functionality later at the installation site, you will need a compatible gas-detection instrument such as a Ventis Pro. It is recommended that a Ventis Pro wireless battery not be used;...
  • Page 20 Table 3.2 Equipment settings required for iNet Now live monitoring Equipment item (Product Manual part number) TGX Gateway Ventis Pro Radius BZ1 (17159042) (17156830) (17155915) Setting item LENS Wireless settings LENS Wireless No setting required Menu: Wireless Menu: Wireless Setting: LENS Wireless...
  • Page 21: Chapter 4

    All customer-installer supplied equipment, tools, facilities, and services needed to connect or disconnect power and otherwise install (or uninstall) the TGX must comply with and be used in ways that meet any restrictions imposed by local, state, or national codes, regulations, standards, permits, other requirements, and any Authority Having Jurisdiction (AHJ).
  • Page 22 TGX Gateway Power Cable (17159072) Supplying power to the unit. The TGX unique-to-unit values (e.g., serial number), mounting-plate fastener locations, inputs, and LED lights are identified in the figure below, which provides unit top, back, front, and side views.
  • Page 23 (“Iridium”) LENS cable input Cellular cable input Power cable input GPS cable input Ethernet cable input USB input (TCM access option) Do not use. For Industrial Scientific use only. Front view: LED status indicators Cellular Satellite Wi-fi iNet LENS System...
  • Page 24: Installation-Site Precheck

    Tasks completed TGX Gateway □ TGX activated □ TGX LENS-related settings entered in iNet Control Ventis Pro □ LENS-related settings made □ Equipped with a fully-charged battery □ Not monitored by another gateway or wireless battery Note: It is recommended a Ventis Pro wireless battery not be used;...
  • Page 25: Tgx Mounting

    Choose an in-vehicle mounting location that supports the safety of vehicle occupants and helps prevent damage to the TGX. Ensure the location and mount results meet the requirements listed below. • Supports the intended routing, restraint, and enclosure of each 4 m long (13.1 ′ long) power and antenna cable.
  • Page 26 The cable must be routed such that it will not be kinked, crushed, or subjected to repeated bending (e.g., by a vehicle door). Route the antenna cables to reach the mounted TGX unit but leave the cables unconnected. When routing the cables, restrain and cover them to support the prevention of cable strain, damage, dislocation, or...
  • Page 27: Connections

    • Ensure vehicle occupants can enter, exit, and be seated without disturbing the cables. • Ensure no objects can be placed on top of the cables. Do not yet connect the antenna cables to the TGX. Power-cable routing and restraint When working with the power cable, apply these guidelines.
  • Page 28 To help prevent damage to the vehicle’s ignition system, fire, or another unsafe condition or undesired result, ensure each connection’s integrity. The TGX™ Gateway requires fused connections to the battery and ignition. TGX does not support direct connections. Table 4.2 Power cable wires-to-vehicle connections and voltage requirements...
  • Page 29 Figure 4.3 Cables-to-TGX connections 1 Connect all antenna cables. TGX Primary Antenna TGX Satellite Antenna (17159196) (17159693) Cellular cable of primary antenna (“LTE”) Shown as packaged (above, left), the primary antenna has Match each antenna cable to its one-and-only SMA input on three cables;...
  • Page 30 The unit is now ready for system validation. As a reminder, you will need the following. □ An internet connection □ iNet Control log-in credentials □ A smart-device (phone, computer, or tablet) with a browser □ A wi-fi or USB cable connection to access the TGX Configuration Manager (TCM)
  • Page 31: Chapter 5

    Important: When initially powering on the TGX, for proper operation, be sure to wait the recommended two to six minutes for the unit to receive an initial time update before connecting any LENS devices.
  • Page 32 Check power plug and “hard boot” the unit Check the power plug where it connects to the back of the TGX to ensure it is fully inserted and its locking prong is firmly in place. Recheck the LEDs; if no LEDs turn on, try a “hard boot”:...
  • Page 33: Led Check

    Step Vehicle Guidelines engine status • If the wire is damaged, remove the unit from service until you can replace the TGX power cable. Contact Industrial Scientific. Voltage check Measure the voltage of each wire. • The red (battery) wire should produce a reading greater than or equal to 12VDC.
  • Page 34 If cellular service is not available, moving the vehicle may resolve the issue. If cellular service is available, see the section, Antenna or module error guidelines. SIM, antenna, or TGX module See the section, Antenna or module error guidelines. error. Cellular is disabled.
  • Page 35 Avoid metal objects near the roof-mounted antennas. Does not apply. — Antenna or TGX module error. See the section Antenna or module error guidelines. GPS is disabled. Log into iNet Control and review GPS setting.
  • Page 36 Antenna or TGX module error. See the section Antenna or module error guidelines. LENS is disabled. Check the unit’s settings in iNet Control. The TGX LENS Group and Encryption Key settings must match those of the instruments it is to monitor. System TGX is powered on.
  • Page 37: Antenna Or Module Error Guidelines

    Reconnect the power plug and start the vehicle’s engine. Allow up to six minutes for the TGX to complete its start-up, boot up, and make its wireless connections. Check the antenna’s LED status. If the issue has not been resolved, contact Industrial...
  • Page 38: Wireless Validation

    Figure 5.2 Wireless validation process Disconnect the satellite cable from Establish an internet connection In iNet Control, access Live the back of the TGX as shown on a computer or smart device. Monitoring through the thumbnail above; continue with steps 2 Log into iNet Control.
  • Page 39 Figure 5.2 Wireless validation process On the back of the TGX, reconnect In iNet Now, verify the Ventis Pro To turn off the panic alarm, press the satellite antenna. user card is red and indicating a the instrument panic button.
  • Page 41: Chapter 6

    These settings are defined below. Keep awake Enable the keep-awake feature to allow the TGX to continue operation after the vehicle engine is turned off. Set the desired amount of time the unit will run between engine shutdown and TGX power off; available values range from 1 to 240 minutes.
  • Page 42: Settings Apps

    Voltage setting. As needed, consult the vehicle manufacturer for more information. If the vehicle’s battery becomes depleted below the critical low voltage threshold, to restore power to the TGX, you may need to disconnect, then reconnect the power cable to the unit.
  • Page 43 Locate and record the values listed below, which you will need to access and use the TCM. Each value is unique to a specific TGX unit and is printed on the label affixed to the top of the unit. Value (format) •...
  • Page 44: Wireless Connections

    Figure 6.1 Vehicle-related settings using TGX Configuration Manager (TCM) After successfully changing your password, log out of the TCM and log in again with your new password. Review the Keep awake and Critical low voltage settings; edit as needed. Wireless Connections...
  • Page 45: Cellular, Gps, And Satellite

    • If cellular service is not available, moving the vehicle may resolve the issue. • If cellular service is available, be sure to allow sufficient time for the TGX to complete its start-up, boot up, and make wireless connections (up to six minutes).
  • Page 46: Warranty

    (24) months from date of shipment. Industrial Scientific warrants that it will provide a cellular and satellite data plan for the life of the Gateway, for a minimum of two years from time of purchase provided the customer maintains an active iNet® Now account during that time;...
  • Page 47: Contact Information

    Contact Information Industrial Scientific Corporation 1 Life Way Pittsburgh, PA 15205-7500 USA Web: www.indsci.com Phone: +1 412-788-4353 or 1-800-DETECTS (338-3287) Email: info@indsci.com Fax: +1 412-788-8353 167 Provincial Avenue Unit #170 Sherwood Park, Alberta T8H 0M3 Edmonton, AB, Canada Phone: +1-780-467-2423 Fax: +1-780-467-2105 Email edmontonadmin@indsci.com...

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