Industrial Scientific RGX Product Manual
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Industrial Scientific RGX Product Manual

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Document Number: 0000037533
DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A
Printed By: Kuzmich, Bob
Date:May 29, 2018
Int: 1.5
Modified: 2018-05-25 13:18:14 EDT
State:In Work
Created: 2018-05-16 10:24:51 EDT
Drawn By: Gaygan, Nancy
Rev: 1
Product
Manual
The Safety Team's Resource
for Setup, Installation,
Operation, and Service
Edition: 1
May 30, 2018
Part number: 17158071-1
INDUSTRIAL SCIENTIFIC CORPORATION
Title: PRODUCT MANUAL RGX GATEWAY-EN-1
Eng:
Drawing No: 17158071-1

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  • Page 1 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...
  • Page 2 Industrial Scientific Corporation, Pittsburgh, PA USA Industrial Scientific Co., Ltd. Shanghai, China ©2018 Industrial Scientific Corporation All rights reserved. Published 2018. Revision 1 www.indsci.com/rgxgateway Document Number: 0000037533 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION...

  • Page 3: Table Of Contents

    Hardware Overview ..........................10 Chapter 2 ..............................13 Deployment Planning........................... 13 Introduction ............................. 13 Communications............................13 RGX Gateway−instrument communication (LENS Wireless) .............. 13 RGX Gateway–iNet® communication ....................13 Settings and Connections ........................14 Sample Deployment Plans ........................15 Chapter 3 ..............................21 Setup ................................
  • Page 4 Power On and Shutdown ........................24 Power on ............................. 24 Shutdown ............................24 Configuration ............................24 Accessing and using the RGX Configuration Interface app ..............25 Installation Precheck ..........................32 Chapter 4 ..............................35 Installation and Operation ..........................35 Introduction ............................. 35 Site Selection ............................
  • Page 5 Figure 4.2 Installation for RGX that excludes fixed DC power and excludes Ethernet ......... 40 Figure 4.3 Installation for RGX that includes an external power source, Ethernet, or both ......43 Figure 5.1 Replaceable parts diagram for the RGX Gateway ..............46 Table 5.1 RGX Gateway customer replaceable parts list ................
  • Page 6 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...

  • Page 7: Warnings And Cautionary Statements

    IMPORTANT: Fully charge the RGX™ Gateway before its first use. IMPORTANT: Only charge the RGX Gateway battery at an ambient temperature range of 5 − 45°C (41 − 113°F). IMPORTANT: Turn off all external power to the RGX Gateway before servicing the unit.

  • Page 8: Certification Summary

    The RGX Gateway's optional Magnet Mount Kit and individual kit items can cause injury. To avoid injury, Industrial Scientific recommends the following.
  • Page 9 In addition to the certified wireless uses summarized below, refer to the Industrial Scientific website for the most up-to-date information on wireless product certifications. Table 0.2 RGX Gateway wireless certifications Agency or Identification number Country or region authority PHH-RGX, U90-SM220, SQGBL652, Z64-...
  • Page 10 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...

  • Page 11: Chapter 1

    As shown below, the RGX™ Gateway (RGX) facilitates data exchange between compatible, enabled Industrial Scientific gas-detection instruments and iNet®. The exchanged data are used to support the live- monitoring capabilities of iNet Now. From a computer or smart-device, iNet Now users can learn, on a live basis, about everything from instrument gas readings to gas alarms, man-down events, panic alarms, and more.

  • Page 12: Key Features

    (Wi-Fi), cellular, and Ethernet. The customer sets each transmission option to on or off, allowing the RGX to maximize or to limit the number of channels through which it can exchange data with iNet. When more than one option is on, the customer prioritizes the order in which the unit will use them.

  • Page 13: Power

    The RGX can receive operational power from a compatible power-supply accessory only from Industrial Scientific; use of each accessory requires the RGX be equipped with its Intrinsic Safety (IS) Cable Adapter. This option is well suited for use conditions that do not require permanent installation, but demand a run time exceeding that of the factory-installed battery.

  • Page 14: Specifications

    18109575 (adapter) When used with the RGX Gateway, ensure a distance of 5 m (16 ' 4 ″) between the RGX and its power-supply accessory from Industrial Scientific, or any that are in use nearby. Where X indicates regional power-cord type (1 for NA, 2 for EU, 3 for AU, and 4 for UK).
  • Page 15 Table 1.4 RGX Gateway specifications Item Description Power input Three Terminal block: 9-30 VDC, 5A (Hazardous Locations) 12V power supply: 12VDC, 5A (Nonhazardous Locations Only) IS power: 16.2 VDC, 0.980A Size (length x width x depth) 28 cm x 23 cm x 15 cm (11 ″ x 9 ″ x 6 ″) Weight 2.5 kg (5.6 lb)

  • Page 16: Battery Specifications

    61 Wh Approximate run time when all of the following statements are true. The RGX battery is new and fully charged. The RGX is operating at room temperature (25 °C [77 °F]) using any or all communication options. The GPS setting is on and set to send location data every 60 minutes. The LENS group includes up to 25 equipment items.
  • Page 17 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...
  • Page 18 For use with customer-supplied, customer-installed fixed DC power that supplies a compatible input voltage range of 9–30 VDC with a maximum current of 5A and is connected to the dedicated ports on the RGX terminal block. When the factory reset button is pressed and held for approximately 20 seconds, the unit’s settings will revert to the original factory-setting values.

  • Page 19: Chapter 2

    A LENS group can include up to 25 equipment items, counting gas-detection instruments and RGX units. More than one RGX unit can be set to monitor a single LENS Group (iNet manages for any duplication of instrument data sent from multiple RGX units).

  • Page 20: Settings And Connections

    "X" is used here to indicate the value will be a single character in length; the available values are the letters A through J. "Default" sets the unit's LENS Wireless to the Industrial Scientific encryption key, and "custom" to the customer's key. If a custom key will be used, some setup is also required in iNet.

  • Page 21: Sample Deployment Plans

    Figure 2.1D). Figures 2.1.B and 2.1.D each feature one equipment item that is not within the range required for a LENS Wireless connection, so its data are not reaching the RGX, iNet, or users of iNet Now for live-monitoring purposes.
  • Page 22 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...
  • Page 23 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...
  • Page 24 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...
  • Page 25 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...
  • Page 26 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...

  • Page 27: Chapter 3

    During the unpacking process, account for and examine each ordered item. If any item is missing or appears to have been damaged, contact or an authorized distributor of Industrial Industrial Scientific Scientific products. After unpacking, peel the protective plastic liner from the RGX case lid. Table 3.1 Package contents Quantity Item...

  • Page 28: Activation

    There are several values unique to each RGX, as noted below, which will be required for various setup scenarios. Side (right) Case base Serial number (S/N) Required for unit activation. Activation code Required for unit activation. MAC addresses (on label) Required for Ethernet configuration and permanent installations.

  • Page 29: Charge

    A check mark an item’s Activated check-mark box indicates an instrument is activated for live monitoring. Charge Using only the supplied RGX charging power supply and power cord, charge the unit's installed battery as shown and described below. Nonhazardous location...

  • Page 30: Power On And Shutdown

    To indicate the unit is fully shutdown, the light will turn off. Configuration RGX configuration requires the use of one or two "apps", the RGX Configuration Interface (Interface) and iNet software. Generally, as outlined below, the Interface is used to configure the RGX-to-iNet communication settings;...

  • Page 31: Accessing And Using The Rgx Configuration Interface App

    RGX Configuration Interface; skip to Figure 3.5 iNet settings. There are two methods for accessing the RGX Configuration Interface—through a Wi-Fi or Ethernet connection. Supplies required for each access method are listed below. Table 3.3 Supplies needed for configuration...
  • Page 32 Table 3.4 RGX Configuration Interface instruction sets by access method Instruction set Figure 3.3 Figure 3.4 Access Method Wi-Fi Ethernet Document Number: 0000037533 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work...
  • Page 33 Log into the RGX Configuration Interface Check the smart device for its list of Wi-Fi devices and find the RGX unit's serial number; highlight and click on it. On the smart device, open a browser; into its address line type https:// followed by the unit's If the unit IP address is unknown, use this value: 192.168.1.1.
  • Page 34 Figure 3.5 RGX settings Figure 3.3 Wi-Fi access method for RGX Configuration Interface Document Number: 0000037533 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT...
  • Page 35 IP is 192.168.1.1. Next, connect one end of the customer-supplied Ethernet cable Cat5 or greater to the computer, then connect the other end to the RGX Ethernet port. Power on the RGX: On the case lid, press the power button for approximately 5 seconds.
  • Page 36 For each enabled option, enter, select, or edit the required values. Reminder: If your company’s wireless security network is “WPA2- Enterprise”, the RGX Interface will require the upload of a certificate of authenticity that is 2048-bit or less and supplies the full chain of trust.
  • Page 37 Close case lid and secure to case base Close the RGX lid and ensure all wires and cables are secure and are contained inside the case and away from its closure surfaces. Reinstall the four fasteners with the T25 torx bit to secure the case lid to the case base.

  • Page 38: Installation Precheck

    DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...
  • Page 39 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...
  • Page 40 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...

  • Page 41: Chapter 4

    To help prevent injury and damage to the equipment, handle the unit with care and avoid dropping it. NOTICE: A customer's intended use of the RGX Gateway may require mounting, as well as the installation of a compatible fixed DC power source, an Ethernet connection, or both. These and other tasks will require the customer acquisition and use of equipment, tools, and services.
  • Page 42 These two values are to be customer recorded onto the kit label in the provided areas. Ensure the values are recorded on the kit label and the label has been customer affixed to an area of the RGX that will be visible during operation. Magnet Mount Kit from...

  • Page 43: Site Selection

    AHJ. Ensure a minimum distance of 5 m (16 ' 4 ″) between a unit and its optional power-supply accessory from Industrial Scientific, or any that are in use nearby.

  • Page 44: Placement And Mounting

    Ensure the values are recorded onto the kit label and the label has been customer affixed to an area of the RGX that will be visible during operation. The optional Magnet Mount Kit is used to mount the unit to a metal surface; however, do not use the Magnet Mount Kit with units that draw operational power from a compatible fixed DC power source.

  • Page 45: Installation

    Installation The RGX Gateway is suitable for use in Class I, Division 2, Groups A, B, C and D classified areas OR non- hazardous locations only. Class I, Division 2, Groups A B C D; Temp Code T6 Ambient Temperature 20°C to +55°C...
  • Page 46 (approximately 45°) until it clicks closed or a full-stop connection feedback is felt. No external power source If the RGX will draw operational power only from its factory-installed battery, cap the charging power-supply port and the IS power port. Skip to Operation Precheck.
  • Page 47 Label check The Wall Mount Kit includes a label that replicates important information that appears on the back of the RGX, which includes the unit’s LAN MAC and WAN MAC values. These two values are to be customer recorded onto the kit label in the provided areas. Ensure the values are recorded on the kit label and the label has been customer affixed to an area of the RGX that will be visible during operation.
  • Page 48 12V Charger Port, IS Power Port, or 9–30 VDC Terminal Block. If the RGX will draw operational power from a compatible power supply accessory (ISERTPS or ERTPS), connect the power supply's IS cable to the RGX IS Cable Adapter.

  • Page 49: Operation Precheck

    Tighten them to a torque value of 1.69 N m (240 oz in). Figure 4.3 Installation for RGX that includes an external power source, Ethernet, or both Operation Precheck Power on the unit: On the case lid, press the power button for approximately 5 seconds until the power- button light turns on.
  • Page 50 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...

  • Page 51: Chapter 5

    Chapter 5 Service and Warranty Service RGX™ Gateway service tasks should be performed only by qualified personnel under the following conditions. Perform service tasks only in a nonhazardous area. If an external power source is connected, de-energize the power source before servicing the unit.

  • Page 52: Instruction

    Isopropyl alcohol for fixed gasket replacement. Instruction Figure 5.1 provides disassembled views of the RGX Gateway, identifying its customer replaceable parts and components. This is followed by Table 5.1, which provides information about each part. Figure 5.1 Replaceable parts diagram for the RGX Gateway Table 5.1 RGX Gateway customer replaceable parts list...
  • Page 53 — Using the orientation shown, mate the hexagon cutout of the wall Using a T30 torx screwdriver, Install the remaining wall mount to a corresponding corner on the back of the RGX. turn the torx screw clockwise mounts. to tighten.
  • Page 54 Repeat for second magnet installation. Two magnet mounts will support the weight of the RGX; up to four magnets may be installed. Intrinsic Safety (IS) Cable Adapter installation...
  • Page 55 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...
  • Page 56 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...
  • Page 57 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...

  • Page 58: Warranty

    This warranty includes batteries, except where otherwise stated in writing in the literature accompanying the product. Industrial Scientific warrants that it will provide a cellular data plan for the life of the Gateway, for a minimum of two years from time of purchase provided the customer maintains an active iNet® Now account during that time;...

  • Page 59: Supplemental Information About External Power Connections

    DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...
  • Page 60 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...
  • Page 61 DO NOT CHANGE WITHOUT THE FOLLOWING AGENCY APPROVALS(S):N/A Modified: 2018-05-25 13:18:14 EDT INDUSTRIAL SCIENTIFIC CORPORATION State:In Work Printed By: Kuzmich, Bob Created: 2018-05-16 10:24:51 EDT Title: PRODUCT MANUAL RGX GATEWAY-EN-1 Date:May 29, 2018 Int: 1.5 Drawn By: Gaygan, Nancy Rev: 1 Eng:...

  • Page 62: Contact Information

    Besuchen Sie uns unter www.indsci.com, um einen Vertriebshändler unserer Produkte oder ein Servicecenter bzw. eine Niederlassung von Industrial Scientific zu finden. Para buscar un distribuidor local de nuestros productos o un centro de servicio u oficina comercial de Industrial Scientific, visite www.indsci.com. Industrial Scientific www.indsci.com...

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