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TROUBLESHOOTING
If the product does not operate properly or at all, first check the following list
to troubleshoot the issue. If no solution is provided below, contact customer
service.
Problem
The heater does
nothing when turned
on.
The heater is still on
but not heating.
8
Possible Causes
The plug may not be
plugged in well to the
outlet.
The temperature
control knob is not
turned from MIN.
The overheating safety
feature has been
triggered.
newair.com
Solution
Check whether the plug is
properly inserted into the
outlet.
Check whether the
temperature control
knob is turned toward
the MAX position.
Allow the machine to
cool down before next
use.
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