Wen SB24E Instruction Manual
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Wen SB24E Instruction Manual

Electric start 2-stage snow blower
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MODEL SB24E
ELECTRIC START
2-STAGE SNOW BLOWER
Instruction Manual
EPA III CERTIFIED
NEED HELP? CONTACT US!
Have product questions? Need technical support? Please feel free to contact us:
1-800-232-1195 (M-F 8AM-5PM CST)
TECHSUPPORT@WENPRODUCTS.COM
IMPORTANT: Your new tool has been engineered and manufactured to WEN's highest standards for dependability,
ease of operation, and operator safety. When properly cared for, this product will supply you years of rugged,
trouble-free performance. Pay close attention to the rules for safe operation, warnings, and cautions. If you use
your tool properly and for its intended purpose, you will enjoy years of safe, reliable service.
WENPRODUCTS.COM
For replacement parts and the most up-to-date instruction manuals, visit

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  • Page 1 1-800-232-1195 (M-F 8AM-5PM CST) TECHSUPPORT@WENPRODUCTS.COM IMPORTANT: Your new tool has been engineered and manufactured to WEN’s highest standards for dependability, ease of operation, and operator safety. When properly cared for, this product will supply you years of rugged, trouble-free performance. Pay close attention to the rules for safe operation, warnings, and cautions. If you use your tool properly and for its intended purpose, you will enjoy years of safe, reliable service.

  • Page 2: Table Of Contents

    Exploded View & Parts List ................31 Warranty Statement ..................43 WENPRODUCTS.COM To purchase accessories for your tool, visit Magnetic Oil Dipstick (Model No. 55201), 100-Foot Extension Cord (Model No. PC1123), 50-Foot Extension Cord (Model No. PC5124), High-Altitude Kit (Part No. SB24E-HA).

  • Page 3: Welcome

    SPECIFICATIONS SNOW BLOWER Model Number SB24E Stages 2-Stage Maximum Clearing Width 24 inches Maximum Clearing Height 21 inches Tire Size 13 x 4.10 - 6 Recommended Tire Pressure 20 - 24 PSI (137.9 - 165 kPa) Wheel Valve Type Schrader...

  • Page 4: Introduction

    INTRODUCTION Thanks for purchasing the WEN snow blower. Refer to the illustration below for the location of the serial number on the side of the gas tank. Record the snow blower information in the spaces provided below. If assistance for information or service is required, please contact customer service by calling 1-800-232-1195, M-F 8-5 CST;...

  • Page 5: Safety

    WEN reserves the right to change this product and specifications at any time without prior notice. At WEN, we are continuously improving our products. If you find that your tool does not exactly match this manual, please visit wenproducts.com for the most up-to-date manual or contact customer service at 1-800-232-1195, M-F 8-5 CST.

  • Page 6: Snow Blower Safety Warnings

    SNOW BLOWER SAFETY WARNINGS DANGER: CARBON MONOXIDE Using a snow blower indoors CAN KILL YOU IN MINUTES. Snow blower exhaust contains carbon monoxide (CO). This is a poison gas you cannot see or smell. If you can smell the snow blower exhaust, you are breathing CO.
  • Page 7 SNOW BLOWER SAFETY WARNINGS WARNING! Do not let comfort or familiarity with the product replace strict adherence to product safety rules. Failure to follow the safety instructions may result in serious personal injury. OPERATING ENVIRONMENT TRAINING 1. Using a snow blower indoors can kill you in min- 1.
  • Page 8 SNOW BLOWER SAFETY WARNINGS WARNING! Do not operate the power tool until you have read and understood the following instructions and the warning labels. 5. If using the electric start function, ensure the ex- 7. Do not operate the machine under the influence of tension cord is of the proper gauge.

  • Page 9: Electrical Information

    OFF position and the electric current is rated the same as the current stamped on the motor nameplate. Running at a lower voltage will damage the motor. TIP: WEN offers 12-gauge, outdoor-rated, grounded three-wire extension cords in 50-foot and 100-foot lengths (Model No's. PC1123 & PC5124), available for purchase at wenproducts.com.
  • Page 10 UNPACKING & TRANSPORTATION PACKING LIST Spare Parts Pre-Assembled Shear Pin (2) Snow Blower (1) Upper Handle Lower Handle Bowtie Clip (2) Engine Key (1) Assembly (1) Assembly (1) Chute Components Shift Lever Components Spring (1) M6x12 Bolt (8 total - 2 spare) Washer (2) Chute Positioning...

  • Page 11: Know Your Snow Blower

    KNOW YOUR SNOW BLOWER TOOL PURPOSE Snow blowers allow you to clear snow quickly and efficiently. Refer to the following diagrams to become familiar- ized with all the parts and controls of your snow blower. The components will be referred to later in the manual for assembly and operation instructions.

  • Page 12: Assembly & Adjustments

    ASSEMBLY & ADJUSTMENTS WARNING! Do not plug in or turn on the tool until it is fully assembled according to the instructions. Read through and become familiarized with the following procedures of handling and adjusting your tool. Failure to follow the safety instructions may result in serious personal injury. Fig.
  • Page 13 ASSEMBLY & ADJUSTMENTS Fig. 3 Fig. 4 Fig. 5 INSTALLING THE CHUTE ROTATOR HANDLE ASSEMBLY (FIG. 4 & FIG. 5) 1. Assemble the front end of the chute rotator as shown in Fig. 4, using the 10mm washers (A/B) and cotter pin (C).
  • Page 14 ASSEMBLY & ADJUSTMENTS Fig. 6 Fig. 8 Fig. 7 INSTALLING THE DRIVE CONTROL ROD (FIG. 6, FIG. 7 & FIG. 8) Fig. 9 1. Refer to Fig. 6 for this step. Install the long end of the drive control rod (A) into the hole on the shift lever. Se- INSTALLING THE CABLES (FIG.

  • Page 15: Snow Blower Preparation

    1. Place the snow blower on a level surface. Make sure the engine is OFF before adding or checking oil. TIP: Your WEN snow blower is compatible with the 2. Remove and wipe the dipstick (A) with a clean rag.
  • Page 16 SNOW BLOWER PREPARATION STEP 2 - ADD/CHECK FUEL (FIG. 12) WARNING: RISK OF EXPLOSION. HIGHLY FLAMMABLE: This snow blower may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death, if ignited. A nearby open flame can lead to explosion even if not directly in contact with gasoline.
  • Page 17 You can order the kit at wenproducts.com by searching part SB24E-HA. This kit should be installed by a quali- fied mechanic. Refer to the instructions included with your altitude kit for more information about installation.

  • Page 18: Operation & Maintenance

    STARTING YOUR SNOW BLOWER Before starting the snow blower, make sure you have read and performed the steps in the “Snow Blower Prepara- tion” section of this manual, pages 15-17. If you are unsure about how to perform any of the steps in this manual please call 1-800-232-1195 (M-F 8-5 CST) for customer service.
  • Page 19 STARTING YOUR SNOW BLOWER STARTING THE SNOW BLOWER - CONTINUED Fig. 17 3. Push the choke lever (Fig. 17 - A) to the CLOSED/ START position. 4. Insert the engine key (Fig. 18 - A) fully into the key slot (RUN position). 5.

  • Page 20: Operation

    OPERATION WARNING! Do not plug in or turn on the tool until it is fully assembled according to the instructions. Read through and become familiarized with the following procedures of handling and adjusting your tool. Failure to follow the safety instructions may result in serious personal injury. CONTROLS Fig.
  • Page 21 OPERATION ADJUSTING WHEELS FOR TURNS (FIG. 25) Fig. 25 Your snow blower is capable of making tight turns when snow blowing. To do this, adjust the click pins as in- structed below. TIP: It is best to perform these steps in the comfort of your garage, before you’ve gone out into the cold.

  • Page 22: Adjustments

    OPERATION CLEARING CLOGS A clearing tool is included with your snow blower and can be mounted in the clasp on the auger housing for easy access. 1. Turn the engine OFF and wait for all moving parts (wheels, impeller, auger blades, etc.) to stop moving. 2.

  • Page 23: Maintenance

    MAINTENANCE RECOMMENDED MAINTENANCE SCHEDULE Proper routine maintenance of the now blower will help prolong the life of the machine. Please perform mainte- nance checks and operations according to the maintenance schedule below, Table 1. If there are any questions about the maintenance procedures listed in this manual, please contact customer service at 1-800-232-1195 (M-F 8-5 CST), or email techsupport@wenproducts.com.
  • Page 24 WARNING! Any attempt to repair or replace electrical parts on this tool may be hazardous. Servicing of the tool must be performed by a qualified technician. When servicing, use only identical WEN replacement parts. Use of other parts may be hazardous or induce product failure.
  • Page 25 If they are worn, frayed, stiff, or broken, they will need to be replaced. Replacement belts can be ordered at wenproducts.com (Part No's. SB24E-0324 & SB24E-0606). Belts should be replaced by an authorized service center. Contact customer service at 1-800-232-1195, M – F, 8 – 5 CST, or techsupport@wenproducts.com for the location of...
  • Page 26 Schedule on page 23. The oil capacity of the engine is 20.3 fl. oz. (0.6 L). Add oil when the oil level is TIP: Your WEN snow blower is compatible with the low. For the proper type and weight of oil refer to page WEN 55201 Magnetic Oil Dipstick (not included), 15.
  • Page 27 Torch F7RTC/NGK BPR7ES spark plug. These can be purchased from wenproducts.com by searching part number SB24E-2008. 4. If re-using the spark plug, use a wire brush to clean any dirt from around the spark plug base, then re-gap Fig.
  • Page 28 MAINTENANCE TRANSPORTATION & STORAGE For transportation information, see "Transporting" on page 9. WARNING! Avoid direct sunlight inside a vehicle. If the snow blower is left in an enclosed vehicle for many hours, the high temperature could cause the fuel to vaporize and result in a possible explosion. Shut off the snow blower and allow the unit to cool to room temperature before storing it.

  • Page 29: Troubleshooting Guide

    TROUBLESHOOTING GUIDE WARNING! Stop using the tool immediately if any of the following problems occur. Repairs and replacements should only be performed by an authorized technician. For any questions, please contact our customer service at (800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com. PROBLEM POSSIBLE CAUSE SOLUTION...
  • Page 30 TROUBLESHOOTING GUIDE PROBLEM POSSIBLE CAUSE SOLUTION 1. Engine key not inserted. 1. Insert engine key fully. 2. Not enough gasoline in tank. 2. Fill tank. 3. Fuel valve is OFF. 3. Turn fuel valve to ON. 4. Choke is set to OPEN / RUN 4.

  • Page 31: Exploded View & Parts List

    (800) 232-1195, M-F 8-5 CST. Parts and accessories that wear down over the course of normal use are not covered by the two-year warranty. ENGINE PARTS LIST Part No. Description Qty. Part No. Description Qty. SB24E-2001 Flange Bolt, M6x20 SB24E-2032 Tube Clip, 8.5mm SB24E-2002 Cylinder Head Cover SB24E-2033 Fuel Tube SB24E-2003...
  • Page 32 EXPLODED VIEW & PARTS LIST ENGINE PARTS LIST - CONTINUED Part No. Description Qty. Part No. Description Qty. SB24E-2063 Piston Pin SB24E-2098 Starter Pulley SB24E-2064 Piston SB24E-2099 Flange Nut, M14-1.5 SB24E-2065 Piston Ring Set SB24E-2100 Recoil Starter Housing SB24E-2066 Drain Bolt, M10x15...
  • Page 33 EXPLODED VIEW & PARTS LIST ENGINE EXPLODED VIEW...
  • Page 34 EXPLODED VIEW & PARTS LIST ASSEMBLY 1 - WORM HOUSING Part No. Description Qty. Part No. Description Qty. SB24E-0101 Bolt, M6x20 1-11 SB24E-0111 Worm Gearshaft SB24E-0102 Bolt, M6x25 1-12 SB24E-0112 Ball Bearing, 16001-2Z SB24E-0103 Spring Washer, 6mm 1-13 SB24E-0113 Worm Gear...
  • Page 35 EXPLODED VIEW & PARTS LIST ASSEMBLY 3 - AUGER Part No. Description Qty. Part No. Description Qty. SB24E-0201 Shaft Cover SB24E-0207 Left Auger SB24E-0202 Shaft Bushing SB24E-0208 Shear Pin SB24E-0203 Fixed Bushing SB24E-0209 Bowtie Clip SB24E-0204 Adjustsble Bushing 3-10 SB24E-0210 Flat Washer, 19.5mm...
  • Page 36 EXPLODED VIEW & PARTS LIST ASSEMBLY 5 - AUGER HOUSING Part No. Description Qty. Part No. Description Qty. SB24E-0301 Nut, M8 5-17 SB24E-0317 Belt Tension Pulley SB24E-0302 Flat Washer, 8mm Short Tension Pulley 5-18 SB24E-0318 Bushing SB24E-0303 Skid 5-19 SB24E-0319...
  • Page 37 EXPLODED VIEW & PARTS LIST ASSEMBLY 6 - FRICTION DISK Part No. Description Qty. Part No. Description Qty. SB24E-0501 Circlip SB24E-0505 Flat Washer, 6mm SB24E-0502 Shifting Fork Cover SB24E-0506 Friction Disc Plate SB24E-0503 Bolt, M6x12 SB24E-0507 Friction Disc Shaft Sleeve...
  • Page 38 EXPLODED VIEW & PARTS LIST ASSEMBLY 8 - WALKING CASE Part No. Description Qty. Part No. Description Qty. SB24E-0601 Flat Washer, 13.5mm 8-14 SB24E-0614 Bolt, M8x16 SB24E-0602 Bushing 8-15 SB24E-0615 Shaft Bushing SB24E-0603 8-16 SB24E-0616 Wheel Axle SB24E-0604 Nut, M10...
  • Page 39 EXPLODED VIEW & PARTS LIST ASSEMBLY 9 - CABLE BRACKET Part No. Description Qty. Part No. Description Qty. SB24E-0801 Bolt, M6x16 SB24E-0806 Cable Pulley Shaft, M6x10 SB24E-0802 Nut, M6 SB24E-0807 Spring Washer, 6mm SB24E-0803 Rear Auger Cable Bracket SB24E-0808 Flat Washer, 6mm...
  • Page 40 EXPLODED VIEW & PARTS LIST ASSEMBLY 11 - SHIFTING LEVER Part No. Description Qty. Part No. Description Qty. 11-1 SB24E-0901 Cotter Pin 11-12 SB24E-0912 Wheel Clutch Cable 11-2 SB24E-0902 Flat Washer, 8mm 11-13 SB24E-0913 Auger Clutch Cable 11-3 SB24E-0903 Connecting Arm...
  • Page 41 EXPLODED VIEW & PARTS LIST ASSEMBLY 12 - ENGINE BELT PULLEY Part No. Description Qty. Part No. Description Qty. 12-1 SB24E-1001 Nut, M8 12-12 SB24E-1012 Shield 12-2 SB24E-1002 Flat Washer, 8mm 12-13 SB24E-1013 Bolt, M6x12 12-3 SB24E-1003 Tension Pulley Bushing...
  • Page 42 EXPLODED VIEW & PARTS LIST ASSEMBLY 13 - CHUTE ROTATOR Part No. Description Qty. Part No. Description Qty. 13-1 SB24E-1301 R-clip 13-11 SB24E-1311 13-2 SB24E-1302 Flat Washer, 10mm 13-12 SB24E-1312 Flat Washer, M6 13-3 SB24E-1303 Rotator Handle Bracket 13-13 SB24E-1313...

  • Page 43: Warranty Statement

    (2) years from date of purchase or 500 hours of use; whichever comes first. Ninety days for all WEN products if the tool is used for pro- fessional or commercial use.
  • Page 44 THANKS FOR REMEMBERING v.2019.08.13...

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