SignitePro CA18000 Series Manual page 26

TROUBLESHOOTING
PROBLEM
White powder residue
forming within burner box
or on adjacent walls or
furniture
Heater produces
unwanted odors
Heater shuts off in use
(ODS operates)
Gas odor exists even
when control knob is in
OFF position
Moisture/condensation
noticed on windows
Slight smoke or odor
during initial operation
Heater produces a
whistling noise when
burner is lit
Fan is not spinning
Fan is making a loud
noise
POSSIBLE CAUSE
1. When heated, the vapors
from furniture polish, wax,
carpet cleaners, etc., turn into
white powder residue
1. Heater is burning vapors from
paint, hairspray, glues, etc.
See IMPORTANT statement,
page 21
2. Gas leak (see warning statement on
page 24)
3. Low fuel supply
1. Not enough fresh air is
Available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak (see warning statement on
page 24)
2. Control valve is defective
1. Not enough
combustion/ventilation air
1. Residues from manufacturing
process
1. Turning control knob to HIGH
(5) position when burner is
Cold
2. Air in gas line
3. Air passageways on heater
are blocked
4. Dirty or partially clogged
burner orifice
1. There is no power to fan
2. Fan motor is bad
1. Fan housing or blades are
Dirty
2. Fan rotation is blocked
3. Defective fan
CORRECTIVE ACTION
1. Turn heater off when using
furniture polish, wax, carpet
cleaner or similar
1. Ventilate room. Stop using
odor causing products while
heater is running
2. Locate and correct all leaks
(see "Checking Gas Connections" on
page 17)
3. Refill supply tank (propane/LP
models)
1. Open window and/or door for
Ventilation
2. Contact local gas supplier
3. Clean ODS/pilot (see "Care and
Maintenance" on page 23)
1. Locate and correct all leaks
(see "Checking Gas Connections" on
page 17)
2. Contact customer service
1. Refer to "Air for Combustion
and Ventilation" on page 7
1. Problem will stop after a few
hours of operation
1. Turn control knob to LOW (1)
position and let warm up for a
minute
2. Operate burner until air is
removed from line. Have gas
line checked by local
propane/LP gas company.
3. Observe minimum installation
Clearances (see "Installation" on
page 10)
4. Clean burner (see "Care and
Maintenance" on page 23)
1. Verify fan is plugged in
2. Replace fan
1. Clean fan (see "Care and
Maintenance" on page 23)
2. Verify wiring is not in fan path
3. Replace fan
26