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Symptom
No power
No lights or fan noise
Pan does not heat
Cooker suddenly stops heating
Pan does not get hot enough even
though power levels are set to
maximum induction efficiency
Pan cooks unevenly; does not
maintain heat level; or overheats
TROUBLESHOOTING GUIDE
Probable Cause
Unit unplugged
No power to receptacle
No power to receptacle
No power to receptacle
No power to receptacle
Pan is not induction efficient
Pan diameter is less than 12cm
Pan not centered
Circuit shared with another electrical
device
Air vents blocked or insufficient air
circulation
Safely shut-off engaged
Extension cord in use
Circuit shared with another electrical
device
Pan diameter us less than 12cm
Pan is not induction efficient
Pan bottom may not be flat enough
Pan not centered
Possible Solution
Plug unit into appropriate receptacle.
Make sure the receptacle is ener-
gized
Check wall switches
Check circuit breaker
Plug a different electronic device
into the receptable to make sure that
power is present.
Use induction efficient pan
Use a larger induction efficient pan
Center pan
Make sure that the cooker is not
sharing a circuit with another
electrical device.
Check air vents to make sure that
they are not blocked. Make sure that
they are nt blocked. Make sure that
there is sufficient air flow around the
appliance.
The safety-shut off function will
engage if an empty pan is left on the
cooker surface while the the unit is
working at full power. Make sure that
the cooker surface is clear. Wait 15-
20 minutes for the unit to reset.
Do not use extension cords. Exten-
sion cords may affect the power
levels reaching the appliance.
Make sure that the cooker is not
sharing a circuit with other electrical
devices.
Use a larger induction efficient pan
Use induction efficient pan
Use a flatter pan
Center Pan
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