About Acurus And Indy Audio Labs; Warranty - Acurus Muse Operating Manual And Installer Manual

about acurus and
indy audio labs
Acurus and Aragon and wholly owned brands of Indy Audio
Labs, LLC.
Indy Audio Labs was founded in late 2008 by three audio
engineers and a physicist who saw a vision for an affordable
set of home entertainment products that bring together
professional-grade audio performance, state-of-the-art control
and connectivity, and simplified access to today's content
sources.
Acurus was originally founded by Mondial designs in 1993 as
a more affordable alternative to its critically acclaimed flagship
brand, Aragon. Like its predecessor, Mondial, Indy Audio Labs
designs and manufactures all of its audio components in the
USA using custom fabricated parts and assemblies. Indy
Audio Labs prides itself on remaining true to the original
mission of Acurus today – delivering both high-performance
and high-value. Acurus is "accuracy from the US".
www.indyaudiolabs.com
5225 Exploration Drive
Indianapolis, IN 46241
T 866.559.5113
F 866.719.8516
E info@indyaudiolabs.com
Document 1000905
Acurus MUSE Immersive Processor USER GUIDE

WARRANTY

U.S. and Canada:
The Warranty below is valid only for sales to consumers in the United
States or Canada.
The manufacturer warrants this product to be free from defects in
materials and workmanship (subject to the terms set forth below) for a
period of five (5) years from the date of purchase. During the
Warranty period, the manufacturer will repair or replace (at the
manufacturer's option) this product or any defective parts.
To obtain technical support and/or warranty service, you may either:
(a) contact the authorized Acurus dealer from which you purchased
this product or (b) call INDY AUDIO LABS at 1-866-559-5113 (toll
free) or (c) email INDY AUDIO LABS support at support@
indyaudiolabs.com. If you choose to call INDY AUDIO LABS directly
we strongly suggest that you choose the technical support option as
the majority of customer problems can be solved over the phone. If
technical support is unable to solve the problem, they will advise as to
whether the preferred route to obtain warranty service is to return the
product to the INDY AUDIO LABS authorized dealer from which you
purchased the product or to return the product directly to the
manufacturer, freight paid, for repair. If returning the product you will
need to obtain a Return Authorization from Indy Audio Labs and ship
this product in either its original packaging or packaging affording an
equal degree of protection.
Proof of purchase in the form of a bill of sale or receipted invoice
(which is evidence that this product is within the Warranty period)
must be presented or included in order to obtain Warranty service.
This Warranty is invalid if (a) the factory-applied serial number has
been altered or removed from this product or (b) this product was not
purchased from an INDY AUDIO LABS authorized dealer. You may
call 1-866-559-5113 (choose the INDY AUDIO LABS customer
service option) to confirm that you have an unaltered serial number
and/or that you purchased from a INDY AUDIO LABS authorized
dealer.
This Warranty is only valid for the original purchaser and will
automatically terminate prior to expiration if this product is sold or
otherwise transferred to another party.
This Warranty does not cover cosmetic damage or damage due to
misuse, abuse, negligence, acts of God, accident, commercial use or
modification of, or to any part of, the product. This Warranty does not
cover damage due to improper operation, maintenance or installation,
or attempted repair by anyone other than the manufacturer or an
INDY AUDIO LABS dealer which is authorized to do INDY AUDIO
LABS warranty work. Any unauthorized repairs will void this Warranty.
This Warranty does not cover product sold AS IS or WITH ALL
FAULTS.
REPAIRS OR REPLACEMENTS AS PROVIDED UNDER THIS
WARRANTY ARE THE EXCLUSIVE REMEDY OF THE CONSUMER.
THE MANUFACTURER SHALL NOT BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS
WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESS AND IMPLIED WARRANTIES WHATSOEVER,
INCLUDING BUT NOT LIMITED TO, THE WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PRACTICAL PURPOSE.
Applicable Territories: Some states and foreign territories do not allow
the exclusion or limitation of incidental or consequential damages or
implied warranties so the above exclusions may not apply to you. This
Warranty gives you specific legal rights, and you may have other
rights, which vary from state to state and territory to territory. The
warranty on this product if it is sold to a consumer outside of the
United States or Canada shall comply with applicable law and shall
be the sole responsibility of the distributor that supplied this product.
To obtain any applicable warranty service, please contact the dealer
from which you purchased this product, or the distributor that supplied
this product.
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Revision 20190227