Related Manuals for NEC SA3500G
Summary of Contents for NEC SA3500G
- Page 1 Model name ZA-SA3500G Instruction Manual • Please read this document before using the product. • Keep this Instruction Manual for future reference. Technical standards certified product. Firmware version: 5.0...
-
Page 2: Table Of Contents
12. Software License Agreement ............45 13. Contact Information ................47 Bluetooth is a registered trademark of Bluetooth SIG, Inc. © NEC Platforms, Ltd. 2018 Duplication, revision and distribution of copies without permission from NEC Platforms, Ltd. are prohibited. 1 of 47... -
Page 3: Introduction
Introduction Thank you very much for using SA3500G. Operation Mode The initial value of the operation mode is "Bridge". The operation mode can be changed from "Bridge" to "Router" but professional knowledge on network environment is needed to set up. - Page 4 ● When using the IEEE802.11b, IEEE802.11g, IEEE802.11n communication, wireless devices use all 2.4GHz bands, and the band of mobile identification device can be avoided. The DS-SS and the OFDM methods are adapted as the modulation method and the interference distance is 40m. : Wireless device that uses 2.4GHz band is shown. DS/OF : The DS-SS and OFDM methods are shown. : Assumed interference distance of 40m or less is shown.
- Page 5 Notes on Export This product (including software) is Philippines specification and it does not conform to foreign country standards. Our company does not assume responsibility when this product is used outside Philippines. Moreover, our company does not perform maintenance service, as well as technical support for this product on foreign countries.
- Page 6 Limitations and Disclaimers (1) No part of this manual may be copied or reproduced without prior permission. (2) Contents of this manual may change without prior notice. (3) We take every possible precaution to ensure the accuracy of this manual, but if anything is unclear or erroneous in the content, contact us. (4) We assume no responsibility whatsoever for pure economic losses such as damage incurred from miscommunication resulting from external causes such as malfunction of this product, user mishandling, natural disasters, faults, and power outages. (5) Be warned that in the event of security problems due to unavoidable circumstances due to wireless LAN specifications, we do not take responsibility for security measures and we are not responsible for any damage caused by this product. (6) If this product is damaged accidentally through inappropriate use or unpredictable circumstances (e.g., thunderstorms or electric current leakage), it may not operate properly. Read this document and follow the instructions carefully. (7) For ease of use of this product, we recommend connections on the 1000BASE-T, 1000 Mbps or the 100BASE-TX, 100 Mbps standard. (8) This product reduces the risk of threats on the network, but it does not guarantee to remove the threat completely upon installation.
- Page 7 Notes on Wireless LAN (1) The standard values of wireless LAN are the maximum theoretical values when communication is carried out with other devices with the same configuration as this product. The standard values may not indicate the actual data transfer rate. (2) The interoperability of this product with third-party products is not guaranteed. (3) Wireless LAN transmission distance and speed varies greatly depending on objects such as walls and furniture. 6 of 47...
-
Page 8: License For Maintenance Upgrade Function
License for Maintenance Upgrade Function Maintenance version upgrade automatically updates through the Internet when there is an important change in the software of this product. "Important update" means that NEC Platforms, Ltd. (Hereinafter referred as "our company") will provide the software version upgrade to provide functions of this product (for example, to improve security problems, etc.) when it is determined to be required. When there is an important update, the customer will be informed through "Important Notice" from the distributor. If the maintenance version upgrade function starts to operate during communication, this product restarts, so the communication that was connected will be disconnected. In addition, for metered billing contracts, communication cost may be incurred due to software downloads and speed limit may occur due to packet transmission excess. Communication costs incurred will be charged to the customer. In this function, among the information related to this product, we notify the server that we operate for the minimum required equipment information and network information in order for this function to operate. This information is used only for the implementation of this function and the improvement and enhancement of this product and function. Moreover, we will properly manage this information... -
Page 9: Terms Of Use Of Home Ip Location Function
Terms of Use of Home IP Location Function In this section, the terms of use of Home IP Location function are described. When the Home IP Location function is to be used, check the terms of use before enabling it. If the function is enabled, it is assumed that the customer has agreed with the terms of use. Home IP Location function is a function to enable the customer to access this product more conveniently from the Internet by Home IP Location name. This function is enabled in the following cases: • Set to router mode (Initial value: Bridge mode) • Global IP address is assigned to the WAN • Maintenance upgrade function is "ON" (Initial value: ON). • Home IP Location function is "ON" (Initial value: OFF) Furthermore, even if the function is enabled, it may take about one hour until this product becomes accessible. In addition, the Home IP Location name will be unique to this product and cannot be changed. 1. Right to use This feature is offered to the customer using this product. - Page 10 3. Disclaimer In providing this function, we make an effort in providing maintenance and stability of the function, our support will be the following: (1) Damages of this function We, under any circumstance, do not assume any responsibility on the damages that may be incurred by this function. (2) Scope of Warranty For this function, we verified the functional operation of this product and our server, and this is guaranteed.
-
Page 11: License Concerning The Security Scan Function
License concerning the Security Scan Function Check before using this product. When this product is used, it is assumed that the license for this function has been acquired. To detect the threat, the security scan function is processed through the Internet as follows: • Automatic update of signature (file definition of virus information, etc.) used by security scan function • Confirmation of URL that accesses the Internet For metered billing contracts, communication cost may be incurred due to the downloading of the information file and speed may be limited due to excess packet transmission. Communication costs incurred will be charged to the customer. With this function, among the information related to this product, the minimum device information necessary in order for this function to operate is notified to the server. The information is used only for the implementation of this function and it is not used for any other purpose. Moreover, this information follows the handling procedure of our company, and appropriately managed. In cooperation with a third party, we properly manage similar to our handling procedures of this function. 10 of 47... -
Page 12: Safety Instructions
Safety Instructions This Safety Instructions show items that must be followed to prevent danger to the customer or any person and damage to property. The meaning of the display and symbols are as follows. Read the contents to understand it well. Explanation of Alert Symbols in this Manual Indicates a hazardous situation which could Warning :... - Page 13 Warning Power Supply ● Do not use power supply other than AC220V for Philippine. Doing so may cause fire or electric shock or malfunction. When plugging this product in a wall outlet where other products are already plugged in, be careful not to exceed the maximum current rating of the outlet. Otherwise, a fire, electric shock or malfunction may occur. ● Do not scratch, damage, or modify the power cord. Also, do not forcibly bend, pull, twist or tie the cord. Otherwise, a fire or electric shock may occur. If the power cord is excessively pressed or heated up, the cord may be damaged and a fire and electric shock may occur. ● Do not use an overloaded multi-plug adapter. Otherwise, the multi-plug adapter may heat up and be degraded, and then a fire may occur. ● Use only the AC adapter and power cord supplied for this product. Do not use the AC adapter and power cord with other products. Otherwise, a fire, electric shock or malfunction may occur. ● The AC adapter and power cord supplied for this product must be used together. Never combine the AC adapter of a different product with the power cord. Otherwise, a fire, electric shock or malfunction may occur. ● Do not put anything on the AC adapter or cover it with cloth. Otherwise, the adapter may heat up, the case and power cord may melt, and then a fire or electric shock may occur.
- Page 14 ● Do not place the AC adapter in a poorly ventilated or confined area such as in storage rack or behind a bookshelf. The AC adapter may overheat and cause a fire or damage. Also, place the AC adapter near the power outlet and ensure that it can be easily plugged in and can be removed the AC power cord. ● The AC adapter of this product is for indoor use only. Do not use the AC adapter outdoors. Otherwise, this product gets rainwater, and electric shock or malfunction may occur. ● Make sure that the AC adapter is not hanging in the air when installing it. Failing to do so can create a gap between the power plug and the outlet, and dust accumulation can cause fire. In these cases ● Do not use this product if it gives off smoke or has an abnormal odor. Otherwise, a fire or electric shock may occur. Remove the AC power cord from the outlet immediately. Contact us after making sure that this product stops giving off smoke. The user must never try to repair this product. ● Do not wet this product or expose it to water or seawater.
- Page 15 ● Do not insert or drop metals or combustible materials into the ventilation slots. If those objects get inside this product, remove the AC power cord from the outlet immediately and contact us. If the users continue using this product without having it repaired, a fire, electric shock or malfunction may occur. ● Do not use this product with the power cord damaged, for example, with the core exposed or cut. Otherwise, a fire or electric shock may occur. Remove the AC power cord from the outlet immediately and contact us. ● If this product is dropped or damaged, remove the AC power cord from the outlet immediately and contact us. If the users continue to use this product without having it repaired, a fire or electric shock may occur. ● Do not use this product in life-supporting medical devices or in any other system requiring extremely high reliability (trunk-line communications devices, calculation systems, etc.). Otherwise, this may cause death or serious injury, and panic may also occur. ● Do not disassemble or covert this product. Otherwise, a fire, electric shock, or a malfunction may occur. ● Do not operate or connect this product with wet hands. Otherwise, an electric shock may occur. 14 of 47...
- Page 16 ● Do not use flammable gases such as an air duster or dust spray inside or around this product. The gases may ignite, causing a fire or explosion. Other warnings ● Turn off this product in any place where use of wireless device is prohibited, for example, in an airplane or hospital. Otherwise, it may influence electronics and medical devices, causing an incident. ● Do not place or use this product near high-precision electronics, devices which handle weak signals, or pacemakers, etc. Otherwise, electronics or pacemakers may malfunction. Do not use this product near medical electronics, or in any place where using this product is prohibited, for example, in a hospital. ● Do not place this product near vases, pots, cups, cosmetics, vessels with chemicals or water, or near any small metal objects. If a spill occurs or objects get inside, it may cause a fire, electric shock, or malfunction. ● Do not place or use this product in a humid location such as a bathroom or near a water heater or a humidifier. Otherwise, a fire, electric shock or malfunction may occur. ● Do not use this product in places with high salinity such as coasts, or places that generates hydrogen sulfide such as hot springs. The life span of this product may be shortened. 15 of 47...
- Page 17 ● During or after using this product, protruding objects such as this product's body and connector may become very hot. In particular, this product is covered with a metal case, be aware that there is a risk of burns. Caution Installation Location ● Do not place this product in an area exposed to direct sunlight, or in a very hot place, for example near a heat generating appliance such as a stove or a heater. Otherwise, the internal parts of this product may heat up, and a fire may occur. ● Do not place this product in a location where the temperature changes dramatically, for example near an air conditioner or a heater. Otherwise, the internal parts of this product may become wet by condensation, and a fire, electric shock or malfunction may occur. ● Use this product in the environment with temperature of 0-40°C and humidity of 10-90% without condensation. ● Do not place this product in a location exposed to cooking oil or steam, for example near a cooker. Also, do not place this product in a dusty place. Otherwise, a fire, electric shock or malfunction may occur. ● Do not place this product in an unstable location such as on an unstable table or inclined surface. Do not place any heavy object on this product. Otherwise, this product may lose balance and collapse, or the heavy object may drop and an injury may occur.
- Page 18 ● Do not block the ventilation slots of this product. This product may heat up, and then a fire may occur. Avoid the following: • Placing this product in narrow, poorly-ventilated spaces such as storage racks, bookshelves, and boxes. • Placing this product on a carpet and a mat. • Covering this product with a tablecloth, etc. ● Do not stack this product. Stacking this product may cause a fire because of overheating inside this product. When using in the vertical position, always use the stand provided, and ensure that there is enough space at either side of this product. ● Do not attach this product to non-vertical walls, ceilings, etc. It may fall due to vibration and cause damage or injury. Power Supply ● When using this product, ensure that the power plug is securely inserted into the outlet. Remove the power plug from the outlet by pulling on the plug. Do not pull the power...
- Page 19 ● Before moving this product, remove the AC power cord from the outlet and disconnect all cords. Otherwise, the cords may be damaged, and a fire or electric shock may occur. ● If this product will not be used for a long time, remove the AC power cord from the outlet for safety reasons. ● When or after using this product, the AC adapter can reach high temperatures. Be careful of burn injuries. Restrictions ● During thunderstorms, do not touch the power cord or connect to any surrounding device. Otherwise, an electric shock caused by a thunderbolt may occur. ● Do not step on this product. It may break and cause injury. 18 of 47...
-
Page 20: Preventing Damage To This Product
Preventing Damage to this Product Follow these instructions to retain performance and prevent malfunction of this product. Installation Location ● Do not place this product in any of the following locations: • A place affected by vibration; • A place where volatile chemicals are filled or where chemicals are close by; • A place affected by magnetism from an electric product, audio/ video device, or office automated device, or a place where electromagnetic waves are emitted (microwave ovens, speakers, TV sets, radios, fluorescent lamps, air conditioners, electric cooking equipment, etc.); or • A place near a high-frequency noise generating sewing machine or welding machine. ● Noises might be heard if this product is used near a cordless phone or a radio. If used near a TV set, noises might be heard and the screen may be unclear. Also, there will be poor reception. Keep this product a few meters away from those devices. ● Data communication error may occur if this product and the wireless LAN terminal are very close to each other. Keep this product at least a meter away from other devices. - Page 21 Restrictions ● Do not leave this product in a cold place such as an ice warehouse. Otherwise, this product may operate abnormally. ● Disconnect all cords before moving this product. Otherwise, it may malfunction. ● This product may operate abnormally if the cords are disconnected during operation. When this product is on, do not touch the cords. ● Do not turn on this product immediately after it is turned off. Wait at least 10 seconds to restart. It may not turn on if attempted to turn it back on immediately. Regular care ● Do not wipe with benzene, paint thinner, alcohol or other chemical agents. It may change the color or shape of this product. If this product is very dirty, soak the cloth in mild detergent and wring well. Wipe off this product with the damp cloth and then dry it with a soft cloth. Never wipe the connector with a damp cloth. ● If water droplets are found on this product, wipe off with a dry cloth. 20 of 47...
-
Page 22: Precaution For Data And Wireless Lan Security
1. Precaution for Data and Wireless LAN Security For data corruption ● If the product is turns off or disconnects during data communication, a communication error may occur and cause data corruption. Security notes on wireless LAN products Wireless LAN has the advantage of a LAN connection without the use of Ethernet cables if the device is placed within the reach of radio signals. Information can be exchanged between devices that use radio waves such as computer and the wireless LAN access point (base unit). On the other hand, the following problems may be encountered if settings related to security are incomplete because the radio signals reach beyond all obstacles such as walls if within a certain range. ● Interception of information Some malicious computer users may intercept radio signals intentionally to discover IDs, passwords, credit card numbers, emails, etc. ● Unauthorized intrusion Some malicious computer users may access personal or office networks to gain personal or confidential information and send out false data. Also, they may intercept communication content, rewrite it, and then send it out. Furthermore, they may send out computer viruses to destroy data and systems. Wireless LAN products already have security systems so there is a low probability that any of the above problems will occur if this product is used with these settings. 21 of 47... - Page 23 Be fully aware of problems which may happen if security configuration is not done properly. We recommend that this product be used only after making the security setting deemed to be necessary based on a proper understanding of the problems which may occur if security settings are not configured. We, NEC Platforms, Ltd., do not take responsibility for any damage caused by a security problem occurring because of a lack of a security measure or an unavoidable issue with the wireless LAN specifications. 22 of 47...
-
Page 24: Security Scan Functions
2. Security Scan Functions This product offers the following security scan functions. ● Firewall This decides whether to pass the data coming into the company network (LAN) from the Internet or block it to prevent unauthorized access from the outside. ● Anti-virus This neutralizes programs containing viruses and dangerous code. - Page 25 ● Application Guard This restricts the use of applications that many unspecified individuals can exchange information such as file exchange software, video sharing application, messenger application, etc. This prevents virus infection and information leakage from partners and malicious parties who do not take security measures.
-
Page 26: Package Contents
This product package contains the following items. If some items are missing from the package or if the pages of this document are not in the correct order or missing, contact your dealer. SA3500G Stand Ethernet cable (Straight, about 2m) ... -
Page 27: Part Names And Functions
4. Part Names and Functions Front view (5) ALERT2 lamp (6) INFO lamp (4) ALERT1 lamp (7) OPT1 lamp (3) WIRELESS lamp (8) OPT2 lamp (2) NETWORK lamp (1) POWER lamp (11) Security scan function (9) USB port switch (10) WPS switch (13) LAN port /LAN port status indicator lamp x 4 (12) WAN port /WAN port status indicator lamp * Refer to "the Function Manual"... - Page 28 Back view (3) Antenna connector (5) Anti-theft hook (1) OPT2 switch (4) AC adapter connector (2) RESET switch * For more information on setting switches, refer to "the Function Manual". Others Name Display Explanation (3) Antenna connector Not support (4) AC adapter connector Connect the AC adapter.
-
Page 29: Installation Space
5. Installation Space This product should be installed and operated with a minimum separation of 7 cm (2.76 inch) from any nearby wall or computer. Warning ● Do not drop this product. Failure to do so may cause malfunction, fire or electric shock. When this product is dropped or damaged, immediately unplug the AC adapter of this product from the outlet and contact us. Caution ● Do not install in places subject to strong physical shock or vibration. Also, do not install to non-vertical walls, ceilings, etc. - Page 30 29 of 47...
- Page 31 Warning Note the following when connecting and installing the AC adapter. ● Use only the AC adapter and power cord included in this product. Do not use the AC adapter and power cord of other products. ● The AC adapter and power cord supplied for this product must be used together. Never combine the AC adapter of a different product with the power cord. ● Do not place in a poorly ventilated area. ● Do not put anything on the AC adapter or cover it with cloth. ● Make sure the AC adapter is not hanging in the air when installing it. ● Do not use an overloaded multi-plug adapter. Caution ● Do not put any objects on the slit part of the built-in antenna. ● Do not install in a small place or close to the wall. Heat may be confined inside and cause damage or fire. ● Do not stack this product or place objects on top of it.
-
Page 32: Product Installation
6. Product Installation Preparation Prepare a Philips screwdriver. For vertical placement (1) Insert the stand into the side of the main unit. Insert the protrusion of the stand into the mounting hole for the stand on the side of the main unit. (2) Secure the stand and the side of the main unit with the attached stand screw. 31 of 47... - Page 33 (3) Attach the rubber feet to the back of the stand. Caution ● The attached rubber feet are for temporary installation and the stability of the unit is not guaranteed. When adding an excessive load or when pulling a cable, there is a danger of separating the unit from the floor. ● When dust and debris are stuck on the rubber feet, the adhesion strength to the floor decreases. In that case, remove the dust and debris using synthetic detergent and water. Cleaning it increases the adhesion strength. During cleaning, remove the stand from the main unit. ● When the rubber feet are not in use, keep it out of reach of children. See a doctor if accidentally swallowed. 32 of 47...
-
Page 34: Network Setup
7. Network Setup WAN port AC adapter LAN port Broadband modem, etc. Internet Ethernet cable Computer (1) Connect the WAN port of this product to the LAN port of router/ broadband modem with Ethernet cable. * When using this product for the first time, turn on the power without connecting an Ethernet cable to the WAN port. After completing procedures (2) to (6), connect an Ethernet cable to the WAN port and perform activation (Refer to "8. -
Page 35: Initial Setup
8. Initial Setup Initialize this product according to the following procedures. This setting activates the license agreement and the product to be serviced or repaired. However, the license agreement and the date of use of the maintenance or repair shall be as early as the time of activation of the product or the 31 days after delivery. - Page 36 (5) Enter the Administrator password to open the Settings screen, follow the instructions on the screen, fill in the following fields, and then enter the screen. Administrator password field * Administrator password is necessary to set up this product. If password is unknown or forgotten, the setting screen cannot be opened, initialize this product and all the settings will be reset. (Refer to "10.
- Page 37 (a) To set IPoE(DHCP) Select the "IPoE(DHCP)" and click "Next". (b) To set IPoE(Manual) Select the "IPoE(Manual)", enter the required fields and click "Next". IPv4 Address/Netmask (bit specification) Enter the IP address/Netmask of this product. Gateway Enter the IP address of the default gateway. ...
- Page 38 (8) Select the setting when the security scan function of this product is disabled. To allow packet forwarding when the security scan function is disabled, check the box and then click "Apply". * If this setting is enabled (forwarding) and the security scanning function is disabled, forwarding packets by connecting to the Internet may pose an external threat. (9) At the login screen, enter the username and password below then click "OK". Username admin Password Set administrator password based on step (5). (10) Activate this product.
- Page 39 ii. Press and hold the switch for the security scan function OPT1 on the front of the product for about 4 seconds. * The ALERT2 lamp may flash orange light. iii. Verify that ALERT2 lamp in front of this product is turn off. If the ALERT2 lamp does not turn off after a minute or more after releasing security scan function OPT1, check the network environment and try (ii) again.
- Page 40 (11) Check for the latest firmware. (a) If the INFO lamp of this product lit orange It can be updated to the latest firmware. Follow the steps in "9. Firmware Update". (b) If the INFO lamp of this product is off Press and hold the OPT2 switch with a thin rod shaped object (material that does not pass electricity, toothpick tip, etc.) for 2 seconds or more and release when it starts flashing green.
-
Page 41: Firmware Update
9. Firmware Update Update the firmware of this product using the maintenance upgrade function. (1) This product regularly accesses the management server and checks for new firmware. (2) The INFO lamp of this product lights orange when there is a new firmware. (3) Press and hold the OPT2 switch of this product for 2 seconds or more with a thin rod shaped object (material that does not pass electricity, toothpick tip, etc.). (4) The INFO lamp blinks orange when firmware update starts. Do not turn off the power of this product during update process. Failure may occur. (5) This product will restart automatically when firmware update is completed. Wait until all the lamps lit in green and the POWER lamp goes off. (The status varies according to the usage except for the POWER lamp.) The INFO lamp returns to color orange when firmware update fails. - Page 42 • The management server is notified, by which our company operates, on the necessary minimum device information and network information in order for this function to operate. • Certain reasons may cause the firmware to be updated automatically at a timing not intended by the customer. When firmware update started, since this product restarts, existing communication will be disconnected. • If the maintenance upgrade function is "Disabled", checking of new firmware and automatic firmware upgrade will not be executed. 41 of 47...
-
Page 43: Factory Default
10. Factory Default Factory Default is the erasing of content set in this product. If this product does not work properly or if used differently, it is recommended to initialize this product to set factory default settings. * The firmware that the customer upgraded after the purchase will remain even after initialization. - Page 44 Initialization through RESET switch Initialize using the RESET switch of this product. (1) Confirm that the POWER lamp of this product is green. Wait for about 140 seconds when power is turn back on or after turning on the power. (2) Press and hold the RESET switch on the back of this product with a thin rod shaped object (material that does not pass electricity, toothpick tip etc.) and release it when the POWER lamp, NETWORK lamp and WIRELESS lamp start to blink green. It takes about 6-10 seconds until the POWER lamp, NETWORK lamp, and the WIRELESS lamp to blink green.
-
Page 45: Product Specifications
11. Product Specifications Item Specification Model name ZA-SA3500G Type name ZA-SA3500G/1B Physical Interface 8 PIN modular jacks (RJ-45) Number of ports 1 port Interface 1000BASE-T/100BASE-TX (IEEE802.3ab/ IEEE802.3u) Type Auto MDI/MDI-X Physical Interface 8 PIN modular jacks (RJ-45) Number of ports 4 port Interface 1000BASE-T/100BASE-TX (IEEE802.3ab/ IEEE802.3u) -
Page 46: Software License Agreement
12. Software License Agreement NEC Platforms Ltd. (Hereinafter assumed as "our company") allows the customer to use the software (Hereinafter assumed as "This software") installed in our SA3500G (Hereinafter assumed as "This product") and the related document (Hereinafter assumed as "This document") (Collectively, software and this document is referred to as "the Licensed product") based on the software license agreement... - Page 47 "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202- 1 through 227.7202-4, NEC Platforms provides the Software to US Government End Users only pursuant to the terms and conditions therein.
-
Page 48: Contact Information
13. Contact Information For general questions such as this product function, operation, setting and troubleshooting, please contact your distributor. 47 of 47... - Page 49 Store NWA-A08063-001-00 NEC Platforms, Ltd. 10/2018 SA3500G Instruction Manual 1 edition...