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PRODUCT WARRANTY
1 year, from original date of purchase.
CONDITIONS & EXCEPTIONS
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Adjustments and cleaning: Valve and regulator adjustments are the responsibility of the equipment owner. The owner is responsible for
proper cleaning and regular maintenance of this equipment.
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Replacement of equipment due to normal use and wear: This shall include, but is not limited to, "O" rings, gaskets, silicone tubing,
silicone elbows.
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Losses due to down time: Curtis is not responsible for any losses due to down time caused by the equipment requiring repair or replacement.
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Improper operation of equipment: The equipment must be used for its designed and intended purpose and function.
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Improper installation of equipment: This equipment must be installed by a professional technician and must comply with all local
electrical, mechanical and plumbing codes.
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Improper gas supply:
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Damaged in transit: Equipment damaged in transit is the responsibility of the freight company and a claim should be made with the carrier.
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Abuse or neglect (including failure to periodically clean or remove lime accumulations): The manufacturer is not responsible for
variation in equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the
manufacturer's recommendations.
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panel will void the warranty.
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Repair or replacement
Return Merchandise Authorization (RMA):
Curtis within 45 days following the issuance of a RMA.
NO UNITS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA). THE RMA NUMBER MUST BE MARKED
ON THE CARTON OR SHIPPING LABEL.
This equipment must be returned to the factory for repair or replacement. Opening the service
The serial number label (tag) must not be defaced or removed.
All returned equipment must be properly re-packaged in the original carton and received by
PW3
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